Customer Service Representative Jobs in Calgary, AB

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Calgary, AB
onsite
Temporary
- CAD / Hourly
Our client, a leading Oil & Gas Services organization in Calgary, is seeking a Collections Specialist for a long-term contract. This role will focus on accounts receivable, credit exposure, overdue payments and dispute resolution while maintaining positive customer relationships in a fast-paced environment. Responsibilities:<ul><li>Manage a portfolio of receivables and proactively follow up on overdue balances.</li><li>Monitor daily customer credit exposure, identify accounts exceeding approved limits, and determine appropriate follow-up actions.</li><li>Investigate billing issues, payment discrepancies and account disputes, coordinating resolutions as needed.</li><li>Contact customers by phone and email to request payment, issue reminders and arrange payment plans.</li><li>Apply account holds within assigned authority and follow established collection practices.</li><li>Maintain accurate records of customer interactions, payment commitments and collection activities.</li><li>Work with internal finance teams to confirm account status, support reconciliations and maintain accurate records.</li><li>Report on aging, collection performance and outstanding receivables, escalating high-risk accounts when necessary.</li><li>Support month-end and year-end reporting and adapt to changing systems, tools and processes.</li></ul>
2026-10-14T17:48:43Z

Calgary, AB
onsite
Permanent
- CAD / Yearly
Our client is seeking an experienced Risk Manager to join its organization and play a key role in strengthening and evolving its enterprise risk management capabilities. Reporting to the Chief Risk Officer, this position will work collaboratively across the business to identify and assess risks, evaluate the effectiveness of controls, monitor emerging exposures, and provide meaningful insights to support informed business decisions. The role offers broad exposure across enterprise, operational, third-party, fraud, business continuity, insurance, regulatory, and other material risk areas within a regulated financial services environment. The Risk Manager will support the continued development of the organization's risk management framework, including risk policies, standards, governance practices, risk appetite, risk assessments, RCSAs, KRIs, risk registers, and enterprise risk reporting. Key responsibilities will include analyzing risk trends and emerging issues, facilitating risk and control assessments, supporting incident and root-cause analysis, monitoring remediation activities, strengthening the control environment, and preparing clear reporting for senior leadership and governance committees. The role will also contribute to regulatory examinations, audits, compliance reviews, and ongoing regulatory readiness, including assessing changes to applicable requirements and their impact on the organization.
2026-10-23T14:08:42Z

Calgary, AB
onsite
Permanent
- CAD / Yearly
Robert Half is seeking a Billing Administrator on behalf of our client, a growing organization looking for a detail-oriented professional. This role is ideal for someone with strong organizational skills, a high level of accuracy, and experience managing invoicing processes in a fast-paced environment. Key Responsibilities <ul><li>Prepare, review, and process customer invoices accurately and on schedule</li><li>Verify billing data, pricing, and contract terms to ensure proper invoicing</li><li>Resolve billing discrepancies by working closely with internal departments and clients</li><li>Maintain billing records and update customer account information as needed</li><li>Monitor outstanding invoices and assist with collections follow-up</li><li>Support the preparation and oversight of monthly accrual activities</li><li>Reconcile billing activity and support month-end closing tasks</li><li>Generate billing reports</li><li>Ensure compliance with company policies and established billing procedures</li></ul>
2026-10-21T14:03:49Z

3 results for Customer Service Representative in Calgary, AB