Results for Collections Specialist Jobs

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Collections Specialist

Scarborough, ON
onsite
Permanent
60000 - 73000 CAD / Yearly
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
2026-10-07T00:00:00Z

Collections Specialist

Toronto, ON
onsite
Temporary
28 - 30 CAD / Hourly
We are looking for a Collections Specialist to join a medical device distribution organization in Toronto, Ontario on a Long-term Contract basis. This position will focus on improving aged accounts receivable, applying cash accurately, and supporting day-to-day collections activities across a portfolio of clinic, hospital, and commercial accounts. The successful candidate will work closely with internal stakeholders to resolve outstanding balances, investigate payment discrepancies, and strengthen the accuracy of receivables reporting. This role begins in-office for training and system onboarding, with the opportunity to move to a hybrid schedule once fully established in the position. Responsibilities: • Review overdue customer balances, prioritize collection efforts, and follow up with clients to secure payment on outstanding invoices. • Apply incoming payments, investigate unapplied cash, and reconcile account activity to ensure records are current and accurate. • Use Sage 300 to examine invoice history, confirm payment status, and identify items that require correction or escalation. • Work with internal team members to resolve billing issues, purchase order discrepancies, credits, returns, and other account-related exceptions. • Maintain accurate aging information by addressing legacy receivable items and clearing long-outstanding balances where appropriate. • Communicate with clinics, hospitals, and other customers in a clear and attentive manner to support timely payment and preserve strong business relationships. • Assist with documentation and tracking for consignment or usage-based invoicing where billing details, returns, or serial-tracked items affect collections. • Support the preparation of reliable accounts receivable information that contributes to accurate financial reporting and ongoing business operations.
2026-10-29T00:00:00Z

Collections Specialist

Calgary, AB
onsite
Temporary
0 - 0 CAD / Yearly
Our client, a leading Oil & Gas Services organization in Calgary, is seeking a Collections Specialist for a long-term contract. This role will focus on accounts receivable, credit exposure, overdue payments and dispute resolution while maintaining positive customer relationships in a fast-paced environment. Responsibilities:<ul><li>Manage a portfolio of receivables and proactively follow up on overdue balances.</li><li>Monitor daily customer credit exposure, identify accounts exceeding approved limits, and determine appropriate follow-up actions.</li><li>Investigate billing issues, payment discrepancies and account disputes, coordinating resolutions as needed.</li><li>Contact customers by phone and email to request payment, issue reminders and arrange payment plans.</li><li>Apply account holds within assigned authority and follow established collection practices.</li><li>Maintain accurate records of customer interactions, payment commitments and collection activities.</li><li>Work with internal finance teams to confirm account status, support reconciliations and maintain accurate records.</li><li>Report on aging, collection performance and outstanding receivables, escalating high-risk accounts when necessary.</li><li>Support month-end and year-end reporting and adapt to changing systems, tools and processes.</li></ul>
2026-10-27T00:00:00Z

Collection Specialist

Vancouver, BC
onsite
Temporary
24.7 - 26 CAD / Hourly
We are looking for a Collection Specialist to join an IT Software organization on a Contract basis in Vancouver, British Columbia. This role is ideal for someone who is detail oriented and can combine sound credit judgment with effective collections support in a fast-paced business-to-business environment. The position begins with on-site training for the first one to two weeks before transitioning to a fully remote arrangement, offering a structured onboarding experience and flexibility throughout the assignment. This contract is expected to run until the end of the year. Responsibilities:• Assess customer credit applications that require manual review and determine appropriate outcomes based on financial and risk-related information.• Analyze financial statements, credit bureau data, payment trends, and trade references to evaluate the reliability of new and existing business customers.• Authorize, modify, or decline credit requests within established approval limits while supporting balanced business growth and risk control.• Review unique billing structures or payment arrangements and escalate exceptions when further approval is required.• Share clear credit decisions and supporting rationale with internal stakeholders, including sales, billing, and collections teams.• Recommend practical improvements to current credit review practices by identifying inefficiencies or gaps in automated processes.• Assist with collection activities by following up on overdue accounts and maintaining clear and respectful communication with customers.• Keep account notes, payment updates, and collection actions current to support accurate records and timely follow-through.• Help manage daily administrative and operational tasks within the collections function while meeting competing deadlines effectively.
2026-10-28T00:00:00Z

4 results for Collections Specialist jobs