Sr Customer Service Representative Jobs in Toronto, ON

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Sr. Customer Service Representative

Toronto, ON
remote
Temporary
25.00 - 27.00 CAD / Hourly
We are looking for a Sr. Customer Service Representative to join a machinery manufacturing organization in Toronto, Ontario on a Long-term Contract basis. This position acts as a key point of contact for customers while coordinating with sales, production, logistics, and finance to ensure orders move efficiently from initial request through final delivery. The role also contributes to forecast visibility, documentation accuracy, and timely communication, helping create a dependable customer experience and strong operational support across the business. Responsibilities: • Oversee the complete order cycle, including order entry, documentation review, status follow-up, and delivery coordination to ensure accuracy and timeliness. • Respond to customer inquiries regarding product availability, expected lead times, shipment progress, and delivery schedules with clear and proactive communication. • Maintain well-organized customer records, including commercial agreements, contracts, correspondence, and supporting account documentation. • Administer customer portal activities such as purchase order confirmations, shipment document uploads, and advance shipping notifications. • Work closely with sales, manufacturing, and logistics teams to prevent order discrepancies and support smooth fulfilment activities. • Monitor outstanding receivables, send account-related updates to customers, and escalate overdue payment issues that may affect future shipments. • Support sales planning by reviewing opportunity pipelines, highlighting items approaching expected close dates, and contributing to quarterly shipment and revenue forecasts. • Analyse forecast performance against actual results, prepare funnel and conversion updates, and provide information that supports planning discussions. • Coordinate finance-related customer documentation, including reconciliations, guarantees, letters of credit, and audit support requirements. • Prepare and process customer and vendor paperwork, including proforma invoices and inspection-related documents, while ensuring shipment documentation meets required standards.
2026-11-07T00:00:00Z

Sr Finance Manager

Thornhill, ON
remote
Permanent
100000.00 - 125000.00 CAD / Yearly
We are looking for an experienced Sr Finance Manager to lead financial reporting activities and support sound business decision-making in Thornhill, Ontario. This role is well suited to a finance specialist who combines strong technical accounting knowledge with the ability to improve reporting quality, strengthen controls, and deliver timely insights. The successful candidate will work across systems and stakeholders to ensure accurate results, effective analysis, and dependable financial processes. Responsibilities: � Lead the preparation and review of monthly, quarterly, and annual financial reports, ensuring accuracy, completeness, and compliance with applicable standards. � Oversee core accounting operations and provide guidance on reporting matters, reconciliations, and period-end close activities. � Analyze financial results, earnings trends, and key performance indicators to support leadership with meaningful recommendations. � Manage and enhance reporting processes within ERP and related accounting platforms to improve efficiency and data reliability. � Review account balances, reconciliations, and supporting documentation to maintain strong internal controls and audit readiness. � Partner with internal teams to resolve reporting issues, respond to ad hoc financial requests, and deliver clear analysis for business planning. � Support the administration and effective use of systems such as BlackLine, ADP financial tools, and other accounting applications. � Contribute to finance-related process changes or system updates when required, ensuring reporting continuity and proper documentation.
2026-11-07T00:00:00Z

Sr. Accountant

Markham, ON
remote
Permanent
100000.00 - 105000.00 CAD / Yearly
We are looking for an experienced Sr. Accountant to support core accounting operations and help maintain accurate financial records for the office. This position is suited to someone who is detail oriented and can manage reconciliations, oversee month-end activities, and work confidently across major ERP platforms. The successful candidate will contribute to timely reporting, strengthen financial controls, and partner with internal teams to resolve accounting issues efficiently. Responsibilities: � Prepare and post journal entries while ensuring the general ledger remains accurate, complete, and properly supported. � Lead monthly and period-end close activities, including reviewing account activity and resolving discrepancies within required timelines. � Perform detailed reconciliations for bank accounts, balance sheet accounts, and other key financial records to support reporting integrity. � Investigate variances and outstanding items, then follow through with corrective actions to maintain clean and reliable account balances. � Work within systems such as NetSuite, Oracle, or SAP to process transactions, extract financial data, and support accounting analysis. � Develop and maintain reconciliation schedules, supporting documentation, and working papers for internal review and audit readiness. � Collaborate with cross-functional stakeholders to clarify accounting matters, improve processes, and support consistent financial practices. � Use Microsoft Excel to analyze data, prepare reports, and streamline recurring accounting tasks through efficient workbook management.
2026-11-07T00:00:00Z

Sr. Accountant

Mississauga, ON
remote
Temporary
35.00 - 37.00 CAD / Hourly
We are looking for an experienced Sr. Accountant with hands-on experience working in a shared services environment to join a pharmaceutical organization in Mississauga, Ontario on a contract basis. In this role, you will take ownership of key accounting activities, support accurate and timely financial reporting, and contribute to a disciplined month-end close process. You will serve as a key liaison between corporate finance, shared services, and local business teams, coordinating the resolution of accounting issues, strengthening collaboration, and identifying opportunities to improve processes and efficiency. Responsibilities:<ul><li>Serve as a key liaison between corporate finance, shared services, and local business teams to address accounting inquiries, resolve issues, and ensure alignment on deliverables and reporting expectations.</li><li>Investigate accounting discrepancies and processing issues, identify root causes, and coordinate corrective actions with the appropriate teams through to resolution.</li><li>Lead core month-end accounting activities, including preparing and reviewing journal entries, reconciliations, and reporting packages for corporate finance.</li><li>Manage the full close cycle for assigned entities, coordinating shared services inputs and ensuring deadlines are met and financial information is complete, accurate, and compliant with reporting requirements.</li><li>Review work and financial information provided by shared services, address gaps or errors, and follow up on outstanding items to support a timely and accurate close.</li><li>Assess intercompany billings to confirm correct coding, reasonableness, and allocation across business units and profit centres, working with corporate and shared services teams to resolve discrepancies.</li><li>Collaborate with FP&A to analyze differences between actual results and budget or forecast and provide meaningful explanations for cost centre variances.</li><li>Perform detailed account and cost analysis to support decision-making, highlight trends, and improve financial visibility.</li><li>Identify inefficiencies in accounting workflows, handoffs, and communication between teams, and help implement practical improvements that reduce errors, rework, and delays.</li><li>Maintain adherence to accounting standards, internal controls, and company policies while strengthening process documentation and clarifying responsibilities across teams.</li><li>Support internal and external audits by coordinating documentation, responding to inquiries, and assisting with tax-related financial requests.</li><li>Apply sound judgment to prioritize deliverables, take ownership of issue resolution, and escalate matters appropriately.</li></ul>
2026-11-07T00:00:00Z

Sr. Accountant

Mississauga, ON
remote
Permanent
100000.00 - 110000.00 CAD / Yearly
Senior Accountant📍 Mississauga, ON (100% Onsite) Our client is seeking a Senior Accountant to join their finance team and play a key role in financial reporting, fixed asset accounting, and business partnering. This is an excellent opportunity for a CPA or CPA-track professional looking to make an impact in a collaborative, growth-oriented environment. What You'll Do<ul><li>Own fixed asset accounting, including capitalization, depreciation, reconciliations, and physical inventory reviews.</li><li>Manage lease accounting and ensure compliance with accounting standards.</li><li>Lead reporting, forecasting, and analysis for capital assets and CapEx.</li><li>Prepare month-end, quarter-end, and year-end journal entries, reconciliations, and financial reports.</li><li>Support audit, tax, and sales tax compliance activities for Canadian entities.</li><li>Partner with operational leaders to provide financial insights and support key business decisions.</li><li>Collaborate with Accounting, AP, AR, and FP&A teams to ensure accurate financial reporting.</li><li>Drive process improvements and support continuous improvement initiatives across finance.</li></ul>
2026-11-07T00:00:00Z

5 results for Sr Customer Service Representative in Toronto, ON