<p>Our client, a leading Oil & Gas Services organization in <strong>Calgary</strong>, is seeking a <strong>Collections Specialist</strong> for a long-term contract. This role will focus on accounts receivable, credit exposure, overdue payments and dispute resolution while maintaining positive customer relationships in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage a portfolio of receivables and proactively follow up on overdue balances.</li><li>Monitor daily customer credit exposure, identify accounts exceeding approved limits, and determine appropriate follow-up actions.</li><li>Investigate billing issues, payment discrepancies and account disputes, coordinating resolutions as needed.</li><li>Contact customers by phone and email to request payment, issue reminders and arrange payment plans.</li><li>Apply account holds within assigned authority and follow established collection practices.</li><li>Maintain accurate records of customer interactions, payment commitments and collection activities.</li><li>Work with internal finance teams to confirm account status, support reconciliations and maintain accurate records.</li><li>Report on aging, collection performance and outstanding receivables, escalating high-risk accounts when necessary.</li><li>Support month-end and year-end reporting and adapt to changing systems, tools and processes.</li></ul><p><br></p>