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Customer Service Specialist in Quebec City, QC

Customer Service Specialist Job Description

Customer service specialists in Canada are responsible for providing exceptional customer support by addressing inquiries, resolving issues, and enhancing customer satisfaction. They are the primary point of contact for customers and play a crucial role in building and maintaining positive customer relationships.

Typical customer service specialist duties:

Respond to customer inquiries through various channels (phone, email, chat). Provide information about products or services. Resolve customer issues and complaints efficiently. Identify and troubleshoot customer problems. Escalate complex issues to relevant departments. Promote products or services to customers.

Looking for a customer service specialist or a customer service specialist job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a customer service specialist.Search customer service specialist openings and apply now or submit your resume to be considered for opportunities that match your experience.

Salary for Customer Service Specialist in Quebec City, QC

55048 - 60383

Low
55048
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
57473
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
60383
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title Low Mid High Customer Service Manager 77115 86088 100638 Senior Customer Service Specialist 60140 66688 72993 Call Centre Manager 70810 79540 91908 Senior Call Centre Specialist 54320 59898 68385 Call Centre Specialist 44620 49955 55290

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More to explore

2027 Canada Salary Guide Explore the latest data for roles in 6 professional fields and know what you should pay or earn in local and national markets.
Demand for Skilled Talent Check out our Demand for Skilled Talent report to learn about employers’ hiring plans and needs.
Labour Market Overview Stay on top of Robert Half and Statistics Canada job posting data to learn about today’s hiring market.
Pay and Compensation Highlights Dive deeper into salary and total compensation trends across a range of professional roles and industries.
The salary benchmarks in the Canada Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.