Customer Service Manager Salary in Saskatoon, SK | Robert Half Canada

Customer Service Manager in Saskatoon, SK

Customer Service Manager Job Description

Hires, trains and manages members of a customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require a college diploma or Bachelor's degree or several years of relevant experience.

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Office Functions
Complaint Handling
Salary for Customer Service Manager in Saskatoon, SK
72030 - 96530
25th percentile
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Senior Customer Service Specialist 55860 61005 66150 Call Centre Manager 65905 75705 87465 Senior Call Centre Specialist 51940 57330 65905 Call Centre Specialist 41405 47775 54145 Customer Service Specialist 50470 54145 56350

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