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Call Centre Specialist in Saskatoon, SK

Call Centre Specialist Job Description

Call centre specialists in Canada provide customer support through inbound and outbound calls. They handle customer inquiries, resolve issues, and ensure customer satisfaction. This role requires excellent communication and problem-solving skills.

Typical call centre specialist duties:

Answer inbound calls from customers in a timely and professional manner. Provide information about products or services. Resolve customer inquiries and complaints. Accurately record customer information and interactions in the CRM system. Adhere to call centre quality standards and guidelines.

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Salary for Call Centre Specialist in Saskatoon, SK
42140 - 55125
25th percentile
42140
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
48755
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
55125
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Call Centre Manager 67865 77910 90160 Customer Service Manager 73500 82810 98490 Senior Call Centre Specialist 52675 58065 66640 Senior Customer Service Specialist 56840 63945 69335 Customer Service Specialist 51450 55370 59535 Explore More Salaries

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