Credit Manager in Ottawa, ON

Credit Manager Job Description

Credit Managers in Canada manage credit risks and ensure the timely collection of payments from customers. This role is responsible for developing and implementing credit policies, analyzing customer creditworthiness, and overseeing the entire credit and collections process. The Credit Manager balances risk mitigation with supporting sales growth, ensuring sound financial decisions. A Bachelor's Degree in Finance, Accounting, Business Administration, or a related field is essential, with relevant certifications (e.g., CCP - Certified Credit Professional) often preferred. A deep understanding of Canadian credit laws, bankruptcy regulations, and industry-specific credit practices is paramount.

Typical credit manager duties:

Develop, implement, and enforce credit policies and procedures to manage risk effectively.

Conduct comprehensive credit assessments of new and existing customers.

Oversee the collections team and manage strategies for timely recovery of accounts receivable.

Monitor accounts receivable aging and bad debt reserves, providing regular reports to management.

Negotiate payment terms, manage credit limits, and resolve complex collection issues.

Collaborate with sales, finance, and legal teams to support customer relationships and resolve disputes.

Ensure compliance with all internal policies and Canadian credit and privacy regulations.

Implement and manage credit management software and tools to enhance efficiency.

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Salary for Credit Manager in Ottawa, ON

83415 - 117083

Low

83415

The candidate is new to the role or has limited experience and is building necessary skills.

Mid

98741

The candidate has moderate experience in the role, meets most requirements or has equivalent transferrable skills, and may also have relevant certifications.

High

117083

The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.

Projected salaries for related positions

Job title

Low

Mid

High

Payroll Manager

86681

109043

120600

Payroll Administrator

58793

69848

77888

Assistant Credit Manager

62561

79144

91958

Collections/Credit Analyst

55024

64823

75124

Collections/Credit Clerk

51758

59546

66330

Bookkeeper

56783

71606

79395

AR/AP Manager

65325

86933

97988

AR/AP Clerk

47989

57034

63818

Accounting Clerk

47235

53014

58541

Billing Clerk

45225

51004

59295

Inventory Analyst

51004

64320

75124

Inventory Coordinator

43215

50501

61054

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels.

Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.