Collections/Credit Analyst in Ottawa, ON

Collections/Credit Analyst Job Description

The collections/credit analyst positions in Canada can be entry-level, although many companies seek up to several years of experience. Candidates should have excellent customer service, negotiation, communication, and analytics skills. A bachelor’s or associate degree in accounting or a related area is preferred but not always required.

Typical collections/credit analyst duties:

Creating and maintaining credit history files

Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports

Managing the collection efforts and calls for accounts receivable portfolio

Documenting daily collections activity

Researching account disputes and billing discrepancies

Performing account and payment reconciliations

Responding to credit inquiries from external and internal clients

Identifying delinquent accounts requiring external collection efforts

Identifying bad debt or financial exposure

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Salary for Collections/Credit Analyst in Ottawa, ON

55526 - 77385

Low

55526

The candidate is new to the role or has limited experience and is still developing core skills.

Mid

65828

The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.

High

77385

The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

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The salary benchmarks in the Canada Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.