Account Manager

Account Manager Job Description

An Account Manager is the primary liaison between a creative agency or marketing firm and its clients. This role is crucial for nurturing and expanding client relationships, ensuring a deep understanding of their business objectives, and translating those needs into clear and actionable creative strategies for internal teams. The Account Manager is a strategic partner to the client and a project leader internally, responsible for managing projects from initial concept through to final delivery, on time and on budget. Candidates must possess excellent communication and negotiation skills, a strategic mindset, and a proven ability to build trust and long-lasting partnerships. Typically, 3-5 years of experience in account management within the marketing, advertising, or creative fields is required. Experience cultivating relationships with Canadian clients across diverse industries and markets is a key asset.

Typical account manager duties:

Serve as the main point of contact for a portfolio of clients, understanding their brand, industry, and strategic goals.

Develop comprehensive creative briefs and project scopes by gathering and interpreting client requirements.

Manage project timelines, budgets, and resource allocation in collaboration with creative, production, and digital teams.

Present creative work and campaign results to clients, articulating the value and strategic rationale behind the deliverables.

Act as a client advocate within the organization, ensuring their needs and feedback are addressed effectively.

Monitor and report on project performance and client satisfaction, proactively identifying opportunities for account growth.

Forecast project revenue and manage invoicing, ensuring financial targets are met.

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National salary range for Account Manager

60250 - 91250

Low

60250

The candidate is new to the role or has limited experience and is still developing core skills.

Mid

76000

The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.

High

91250

The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title

Low

Mid

High

Account Director

97250

107250

124750

Account Supervisor

76250

84500

99500

Account Coordinator

52750

57750

63000

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