<p>Robert Half is searching for a <strong>Customer Service Representative (m/f/x)</strong> for a company in the Brussels region.</p><p>Our client is a well-established international organization active within the wider business services sector. The company is recognized for its collaborative culture and operates in a dynamic, cross-functional environment, serving customers across EMEA. You will be part of a motivated Customer Service team that values partnership and professional growth.</p><p><strong>Your responsibilities:</strong></p><ul><li>Act as the main contact for customers within your assigned portfolio.</li><li>Guarantee timely and accurate delivery of products, managing back order situations and proposing alternative solutions.</li><li>Receive, document, follow up and report on all customer service complaints, providing professional and proactive feedback.</li><li>Oversee price and contract management, maintaining accurate pricing information for customers in the system.</li><li>Resolve pricing issues in cooperation with Credit & Control and Sales.</li><li>Follow up on pending customer orders, proactively updating clients on their order status.</li><li>Compile and deliver reports related to customer orders, shipments and backorders as required.</li><li>Present customer experience dashboards in 1-to-1 calls with select customers.</li><li>Track sample shipments and follow up on customer feedback.</li><li>Provide commercial support to the Sales team.</li><li>Ensure commercial compensations are issued in a precise and timely manner.</li><li>Execute all operational activities accurately in the ERP system.</li><li>Offer back-up assistance to colleagues within your language expertise.</li><li>Help train new Customer Service Representatives.</li></ul><p><strong>You recognize yourself in the following:</strong></p><ul><li>Bachelor's degree or equivalent experience in a similar environment.</li><li>Minimum 3 years' experience in international customer support.</li><li>Fluency in English and good knowledge of a Nordic Language (Swedish, Norwegian, Icelandic, Danish). Knowledge French is a plus.</li><li>Experience with ERP systems (SAP is a plus) and order management.</li><li>Strong analytical skills; adept at interpreting reports and forecasts.</li><li>Knowledge of end-to-end order-to-cash processes and cross-functional collaboration.</li><li>Excellent PC skills; competent in standard Windows applications.</li><li>Passion for customer service and commercial acumen.</li><li>Excellent communication and presentation skills.</li><li>Process-oriented and detail-minded.</li><li>Stress-resistant, results-driven, and organized.</li><li>Adaptable, creative, assertive and a genuine team player.</li><li>Willingness to travel occasionally for quality meetings and client visits.</li></ul><p><strong>Our client offers:</strong></p><ul><li>A dynamic and international work environment.</li><li>Contract until the end of June 2026.</li><li>Opportunities for skill development and career advancement.</li><li>Interdepartmental collaboration and networking.</li><li>Competitive compensation package.</li><li>Flexibility in working arrangements.</li><li>Direct impact on customer satisfaction and internal relationships.</li></ul><p>Interested? Apply today!</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4xODc4OC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p>For one of its clients, <strong>Robert Half</strong> is looking for an <strong>Administrative Logistics Coordinator (m-f-x).</strong></p><p>Our client is a <strong>family-owned company</strong>, operating internationally in the <strong>trading</strong> and <strong>export</strong> of <strong>industrial raw materials</strong>. With over a <strong>century of experience</strong>, they are an <strong>established leader</strong> in critical industries such as <strong>steel</strong>, <strong>foundry</strong>, and <strong>metallurgy</strong>, while actively contributing to <strong>Europe's energy transition</strong> through <strong>sustainable</strong> and <strong>innovative practices</strong>. Headquartered in <strong>Brussels</strong>, this <strong>dynamic organization</strong> offers a <strong>collaborative</strong>, <strong>forward-thinking environment</strong> where employees are <strong>empowered to grow</strong> and <strong>make an impact</strong>.</p><p>Why you'll love working here:</p><ul><li><strong>established legacy</strong>: a long history of success and stability rooted in a <strong>family-oriented company culture</strong>;</li><li><strong>industry leadership</strong>: work with a leader in <strong>industrial raw materials</strong>, dedicated to <strong>innovation</strong> and <strong>sustainability</strong>;</li><li><strong>location</strong>: situated on the <strong>east side of Brussels</strong>;</li><li><strong>convenience for commuters</strong>: enjoy <strong>free parking</strong> and <strong>excellent public transport links</strong>; candidates within a <strong>45-minute commute</strong> are strongly encouraged to apply;</li><li><strong>dynamic environment</strong>: be part of a <strong>close-knit</strong>, <strong>young</strong>, and <strong>energetic team</strong> focused on <strong>collaboration</strong> and <strong>growth</strong>.</li></ul><p>Your role impact:<br /> This role is at the logistical heart of the business, handling critical information flows that drive operations and commercial expansion.</p><p>By joining this dynamic team of 18 employees, you'll play an essential part in strengthening relationships with key markets and generating opportunities for sustainable growth.</p><p> </p><p>Your responsibilities for this position are as follows :</p><ul><li>you <strong>coordinate</strong> transportation logistics, including <strong>trucks</strong>, <strong>trains</strong>, <strong>barges</strong>, and <strong>containers</strong>;</li><li>you <strong>negotiate</strong> transport pricing to achieve <strong>cost-effective</strong> solutions;</li><li>you <strong>offer</strong> operational support to the <strong>commercial team</strong> to drive <strong>business growth</strong>;</li><li>you <strong>maintain</strong> strong relationships with <strong>clients</strong>, <strong>suppliers</strong>, and <strong>transporters</strong>;</li><li>you <strong>manage</strong> order processing and <strong>track</strong> inventory levels;</li><li>you <strong>verify</strong> transport-related documentation, including <strong>customs</strong> and <strong>insurance</strong> paperwork;</li><li>you <strong>audit</strong> and confirm the accuracy of <strong>purchase</strong> and <strong>transport invoices</strong>;</li><li>you <strong>perform</strong> essential <strong>administrative</strong> and <strong>secretarial tasks</strong> with precision.</li></ul><p>Our client is seeking an <strong>enthusiastic</strong> and <strong>proactive</strong> individual who can excel in this <strong>hands-on logistics position</strong>. The ideal candidate will possess:</p><ul><li><strong>experience</strong>: a background in <strong>logistics administration</strong>;</li><li><strong>skills</strong>: proficiency in <strong>Windows tools</strong> (Word, Excel, Outlook) with <strong>excellent organizational abilities</strong>;</li><li><strong>languages</strong>: fluent <strong>French</strong> and <strong>English</strong>; knowledge of <strong>German</strong> is a plus;</li><li><strong>team spirit</strong>: strong <strong>communication</strong> and <strong>interpersonal skills</strong> with a <strong>collaborative attitude</strong>;</li><li><strong>learning orientation</strong>: eagerness to <strong>grow</strong>, take on new <strong>challenges</strong>, and learn through <strong>mentorship opportunities</strong>.</li></ul><p>Our offer for this position is as follows:</p><ul><li><strong>contract Type</strong>: permanent position of 38 hours (fixed hours from <strong>08:30 to 17:15</strong>);</li><li><strong>Training</strong>: comprehensive <strong>in-house</strong> and <strong>external training programs</strong> tailored to support your <strong>growth</strong>; </li><li><strong>compensation</strong>: competitive <strong>salary</strong> based on experience, plus a <strong>benefits package</strong> including <strong>meal vouchers</strong>, <strong>group insurance</strong>, and <strong>commute allowance</strong>; </li><li><strong>perks</strong>: 20 holidays + 2 <strong>recuperation days</strong>, with <strong>flexible arrangements</strong> for <strong>family commitments</strong>; </li><li><strong>growth Opportunities</strong>: room to take on <strong>increased responsibilities</strong>, <strong>leadership roles</strong>, and make a <strong>lasting impact</strong> in <strong>logistics operations</strong>.</li></ul><p> </p><p><strong>A Message From Our Client:</strong><br /> Join a company with minimal hierarchy and a collaborative spirit where you'll have direct access to mentorship and guidance from senior leaders. This is your chance to make a significant impact while contributing to the future of raw materials trading worldwide.</p><p>Are you ready to grow with a dynamic company that values innovation, sustainability, and its employees? Apply today and take the next step in your career!</p><p> </p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi40MzY0Ny4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half</strong> <strong>Talent Solutions</strong> is currently looking for a <strong>Country Controller Belgium & Luxembourg (m/f/x) </strong>for a permanent position based in the centrum of Brussels.</p><p>Our client is an international company active in the <strong>real estate sector</strong>.</p><p>As <strong>Country Controller Belgium & Luxembourg (m/f/x) </strong>you will be <strong>responsible</strong> for:</p><ul><li>Deliver local and group financial compliance for local statutory and US GAAP accounting books for Belgium and Luxembourg;</li><li>External and internal audits oversight ;</li><li>Oversight of preparation of statutory financial statements, VAT, CIT returns ;</li><li>Management review of all accounting activities outsourced to third party provider and review of balance sheet reconciliations ;</li><li>Responsible for accurate, timely monthly closing of the books including review of journals ;</li><li>Responsible for timely production and sign off of all reporting and disclosure requirements ;</li><li>Collaborate effectively with stakeholders producing financial data, support resolution of issues, queries and escalations ;</li><li>Managing or participating on different local & Global projects ;</li><li>Support plans and drive actions to minimize legal entities and associated compliance costs taking into account legal & commercial needs, cost, risks and cost to achieve.</li></ul><p>The required <strong>profile</strong> for the <strong>Country Controller Belgium & Luxembourg (m/f/x) </strong>position:</p><ul><li>Minimum 7 years of experience in a similar position within an international company ;</li><li>Experience in managing month end close process within a BPO / Shared service model ;</li><li>Experience leading local statutory audits and statutory accounts process - audit background and SOX control experience preferred ;</li><li>Knowledge of major ERP systems and HFM ;</li><li>Excellent knowledge of English with a very good knowledge of French or Dutch ;</li><li>Effective communication skills across a range of seniority levels and countries to Finance & non-Finance staff professional services business ;</li><li>Experience leading financial compliance and change in US GAAP & local GAAP environments and IFRS strongly preferred ;</li><li>Demonstrable flexibility to meet competing and evolving business needs and drive for results ;</li><li>Proactive, independent, capacity to prioritise and to meet deadlines.</li></ul><p>What our client <strong>offers</strong> :</p><ul><li>A challenging and versatile position with international contacts ;</li><li>The opportunity to work independently, to take initiative and to grow internally ;</li><li>A competitive salary package with benefits (company car, meal vouchers, health insurance, group insurance, net allowances,…) and possibility to work from home up to 2 days/week ;</li></ul><p>Interested in this position of<strong> Country Controller Belgium & Luxembourg (m/f/x)</strong> ? Apply today !</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4yNzg5NS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p>Our client is a market-leading company undergoing strong and sustained development. With an ambitious long-term vision and continuous investments in innovation, the organization is expanding its portfolio of strategic projects and strengthening its position in a highly competitive environment.</p><p>To support this growth, we are looking for an:</p><p><strong>Investment Analyst (m/f/x)</strong></p><p><strong>Job Description</strong><br /> As part of the Finance team, the <strong>Investment Analyst (m/f/x)</strong> will contribute to the financial and strategic planning of the company's development projects. You will help ensure financial information remains consistent and reliable throughout each project's lifecycle, working with solid and well-validated assumptions. Reporting to the Senior Investment Analyst, you will collaborate closely with cross-functional teams and other members of the Finance department.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and update the master business plan to ensure alignment with company standards and evolving market developments.</li><li>Provide structured updates on key financial metrics and underlying assumptions.</li><li>Contribute to the annual budgeting process for projects in the pipeline.</li><li>Support project teams in developing detailed business plans and monitor progress until completion.</li><li>Prepare documents and analyses required for internal decision-making and investment approvals.</li><li>Conduct post-investment reviews to assess financial performance against initial assumptions.</li><li>Perform a wide range of financial analyses related to project operations.</li><li>Collaborate with regional entities and external partners to advance strategic initiatives.</li><li>Stay informed about new financial mechanisms and funding opportunities to support project viability.</li><li>Contribute to the development of pricing structures for long-term commercial agreements.</li></ul><p><strong>Qualifications / Experience</strong></p><ul><li>Master's degree in finance, economics, business administration, or a related field.</li><li>Minimum 2 years of experience in financial or investment analysis.</li><li>Experience in a capital-intensive or complex project environment is an asset.</li><li>Strong IT skills, especially in Microsoft Excel; basic programming knowledge (VBA, R, Python) is a plus.</li><li>Proficiency in French, and English + good command in Dutch.</li><li>Flexibility to work regularly across more than one office location.</li></ul><p>Interested in this position of<strong> Investment Analyst (m/f/x)</strong> at a young and dynamic company? Apply today.</p><p> </p><p><em>Robert Half SRL et Robert Half Project Sourcing SRL traitent les données des candidats qui sont nécessaires pour mener à bien le processus de candidature. Vous trouverez plus d' informations sur la protection des données, en particulier sur vos droits légaux, à <a href="https://www.roberthalf.com/be/fr/vie-privee">https://www.roberthalf.com/be/fr/vie-privee</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4wODgyMS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p>Voor een multinational gelegen in het Gentse zijn wij op zoek naar een <strong>(Business Unit / Segment) Controller</strong> die binnen het grotere finance & controlling team mee wil bouwen aan het transitieverhaal dat momenteel geschreven wordt.</p><p>De uitdagingen liggen hem in het transformatietraject (oa de verdere afwikkeling van het ERP-migratietraject en het nieuwe business organigram), waardoor we op zoek zijn naar iemand die graag bestaande rapporteringen in vraag stelt en systeemdenkend ageert door betrouwbare P&L templates op te zetten.</p><p>Je rapporteert hiervoor aan een ervaren en sterke Group Controller en hebt veel contact met diverse (high-level) stakeholders binnen de groep. Een sterke communicatieve mindset zullen jouw hierbij zeker succesvol maken.</p><p><strong>Takenpakket:</strong></p><ul><li>Je helpt actief aan het bouwen van nieuwe rapporteringstemplates;</li><li>Je voert uitgebreide analyses uit van P&L en risicobeheer voor een of meer marktsegmenten, waarbij je trends en groeipotentieel in overweging neemt. Vervolgens maak je inzichtelijke rapporten en presentaties, waarbij je duidelijke uitleg en bruikbare inzichten biedt aan jouw interne stakeholders;</li><li>Je biedt waardevolle ondersteuning en innovatieve suggesties om het werkkapitaal te optimaliseren, terwijl je ook de risico's bewaakt die verband houden met opgehoopte posities en essentiële grondstoffen;</li><li>Je overziet, ontwikkelt en valideert het planningsproces, bestaande uit de periodieke forecastings, het jaarlijkse budget en het strategische plan voor jouw segment, tot aan het EBIT-niveau;</li><li>Je draagt financieel bij aan strategische projecten, zoals investeringsdossiers, inclusief zowel CAPEX als M&A projecten;</li><li>Je werkt samen met plant controllers, sales directors, industrial directors om rapportage- en analysetools te verbeteren, waarbij je zorgt voor harmonisatie en verdere standardisaties;</li><li>Je ondersteunt de ontwikkeling van het respectieve marktsegment door een sterke, waarde toevoegende Business Partner te zijn;</li><li>Je faciliteert zakelijke beslissingen door kritische financiële informatie te verstrekken.</li></ul><p><strong>Profiel</strong>:</p><ul><li>Je hebt een masterdiploma binnen finance;</li><li>Je hebt minstens 5 jaar ervaring binnen een in-house finance rol, bij voorkeur als controller of finance business partner, waarbij je beschikt over een bij voorkeur full P&L ervaring of stevige commercial controlling ervaring;</li><li>Een stevige ERP-kennis is een must, kennis van SAP of S4Hana is een nice to have;</li><li>Een stevige affiniteit met datatools en/ of AI tools zijn een mooie troef;</li><li>Een vloeiende beheersing van het Engels en Nederlands is essentieel, Frans is een extra troef;</li><li>Bovendien heb je uitstekende analytische vaardigheden met het vermogen om bruikbare inzichten te halen uit financiële gegevens om bedrijfsstrategieën te beïnvloeden;</li><li>Met een proactieve aanpak en sterke communicatieve vaardigheden breng je complexe financiële concepten over aan diverse doelgroepen.</li></ul><p><strong>Aanbod</strong>:</p><ul><li>Je komt terecht bij een stabiele multinational dat mooie anciënniteitscijfers kan voorleggen;</li><li>Een fulltime rol met de mogelijkheid tot thuiswerk en een flexibele werkinvulling;</li><li>Tot 42 verlofdagen;</li><li>Je geniet van een informele sfeer en maakt deel uit van een hecht team;</li><li>Je ontvangt een marktconform brutomaandloon op basis van jouw kennis en ervaring, aangevuld met gangbare extra-legale voordelen zoals: maaltijdcheques, groepsverzekering, hospitalisatieverzekering, bedrijfswagen, onkostenvergoeding, bonusparticipatie.</li></ul><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi43MzI1MS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
