<p><strong>Robert Half</strong> is currently recruiting a <strong>ERP/CRM Analist</strong> to join a company specialized in <strong>software</strong>.</p><p>Our client is located in <strong>Mechelen</strong>.</p><p>In this position, you will assist with troubleshooting, implementation, and continuous enhancement of solutions while collaborating closely with internal teams. </p><p><strong>Tasks:</strong></p><ul><li>Provide daily support via email and helpdesk platforms to partners for <strong>troubleshooting,</strong> installation assistance, and product configuration;</li><li>Reproduce reported <strong>technical issues</strong> and share findings with the development team for resolution;</li><li><strong>Test</strong> newly developed functionalities to ensure smooth user experiences;</li><li><strong>Create</strong> and maintain helpful documentation for frequently asked questions;</li><li>Act as the <strong>main contact</strong> between the support team and developers to resolve advanced technical cases;</li><li>Help partners <strong>implement solutions</strong> when additional guidance is required;</li><li>Offer <strong>training programs</strong> for both partners and their clients;</li><li>Assist in product translations from English to French. </li></ul><p>This role will require a structured approach and an eagerness to support others while sharing technical expertise in meaningful and practical ways.</p><p>We are looking for someone who is service-minded, enjoys building relationships, and is highly organized in their approach to multiple tasks and priorities within a growing team.</p><p><strong>Profile: </strong></p><ul><li>You possess excellent written and verbal communication skills in <strong>English, Dutch, and French</strong>;</li><li>You have a strong <strong>understanding of financial processes</strong>;</li><li>You are skilled at identifying issues and collaborating on solutions with a development team;</li><li>You are passionate about <strong>testing</strong> new functionalities and maintaining well-documented support resources;</li><li>You excel at gathering and sharing valuable feedback for <strong>product improvement</strong>;</li><li>Experience with Dynamics NAV, Dynamics 365 Business Central, or similar platforms is an advantage but not required;</li><li>You are a natural networker with strong teamwork capabilities.</li></ul><p>Our client fosters a vibrant, culture-focused environment where mutual flexibility, responsibility, and life balance are valued.</p><p><strong>Offer:</strong></p><ul><li>Highly <strong>competitive salary</strong> and <strong>bonus</strong> plan;</li><li>Benefits package, including group insurance and a rewarding pension scheme;</li><li><strong>Company car</strong>;</li><li>On-the-job coaching to ensure a smooth onboarding process;</li><li>Opportunities to participate in professional network events and international company gatherings.</li><li>This role is based in Mechelen with the flexibility to work remotely. A commitment to travel, both domestically and internationally, is required.</li></ul><p>Are you interested in this challenging position? Or would you like to have more information? Apply today!</p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4yNDIzNi4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p>Pour notre client, Robert Half st actuellement à la recherche d'un <strong>profil IT polyvalent (m/f/x)</strong> pour accompagner sa transformation digitale.</p><p> </p><p>Notre client est une PME active à l'international dans le secteur de la mécanique et de l'usinage.</p><p><strong>Vos responsabilités</strong></p><p>En tant qu'IT Polyvalent (m/f/x), vous serez au cœur des projets numériques de l'entreprise.</p><p>Vos missions incluront :</p><ul><li><strong>Développement & ERP :</strong></li><ul><li>Développement web et ERP (Javascript)</li><li>Automatisation des processus métiers liés à l'usinage et à la production</li></ul><li><strong>Graphisme & Communication digitale :</strong></li><ul><li>Création et retouche graphique (Photoshop, InDesign)</li><li>Gestion et mise à jour du CMS <strong>WordPress</strong></li></ul><li><strong>Gestion de projets :</strong></li><ul><li>Pilotage de petits projets IT</li><li>Coordination avec les équipes internes pour répondre aux besoins métiers</li></ul><li><strong>Innovation :</strong></li><ul><li>Veille technologique et appétence pour l'IA</li><li>Participation à l'amélioration continue des outils digitaux</li></ul><li><strong>Support & Maintenance :</strong></li><ul><li>Assistance technique et formation des utilisateurs</li><li>Garantir la performance et la sécurité des systèmes</li></ul></ul><p><strong>Profil recherché</strong></p><ul><li><strong>Formation & Expérience :</strong></li><ul><li>Background en développement web (Javascript)</li><li>Connaissance des ERP et CMS (WordPress)</li><li>Compétences en graphisme (Photoshop, InDesign)</li></ul><li><strong>Langues :</strong></li><ul><li>Français courant</li><li>Anglais technique</li></ul><li><strong>Soft Skills :</strong></li><ul><li>Proactif(ve), créatif(ve), entreprenant(e)</li><li>À l'écoute des besoins de l'entreprise</li><li>Autonome et didactique</li></ul><li><strong>Intérêts :</strong></li><ul><li>Forte appétence pour l'IA et les nouvelles technologies</li><li>Intérêt pour le monde industriel, l'usinage et la mécanique</li></ul></ul><p><strong>Conditions & Avantages</strong></p><ul><li>CDI - 38h/semaine</li><li>Présentiel à Herstal</li><li>Salaire compétitif</li></ul><p>Intéressé? Postulez dès à présent! </p><p> </p><p><em>Robert Half SRL et Robert Half Project Sourcing SRL traitent les données des candidats qui sont nécessaires pour mener à bien le processus de candidature. Vous trouverez plus d' informations sur la protection des données, en particulier sur vos droits légaux, à <a href="https://www.roberthalf.com/be/fr/vie-privee">https://www.roberthalf.com/be/fr/vie-privee</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4xNjc2Ny4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
