Head Of Human Resources jobs in Sydney, New South Wales

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Payroll Expert

Sydney CBD, New South Wales
remote
Permanent placement
110000 - 125000 AUD / Yearly
<table width="652"><tbody><tr><td width="478">Payroll Specialist (APAC role)Salary: $110,000 to $125,000 + Super | Sydney CBD | 2 days WFH The OpportunityAn exciting opportunity has become available for an experienced Payroll Specialist to join a highly regarded multinational professional financial services organisation on a permanent basis.Based in the heart of Sydney CBD, this is a fantastic opportunity to take ownership of the end-to-end payroll function across the APAC region, supporting employees across Australia, Hong Kong, Korea and Japan.Reporting directly to the Head of HR APAC, you will play a key role in ensuring accurate and compliant payroll delivery while also contributing to HR data management, reporting and process improvements.This is a standalone position suited to someone who is confident working autonomously, takes genuine ownership of their work and has strong technical payroll capabilities, particularly when it comes to manual payroll calculations. The OrganisationOur client is a globally recognised professional financial services organisation with an established presence across more than 65 countries worldwide.With headquarters in Sydney and the United States, the business operates across major financial centres globally, providing specialist advisory services across capital markets, shareholder engagement and sustainability.You will be joining a highly regarded multinational business with a fantastic workplace culture, a stunning CBD office and an internationally connected working environment. What's on Offer?<ul><li>Competitive salary, depending on experience</li><li>Flexible working arrangements: 2 days working from home per week.</li><li>Prime CBD location: Stunning office in the heart of Sydney CBD.</li><li>Fantastic culture: Join a collaborative, supportive and internationally connected team.</li><li>Senior exposure: Report directly to the Head of HR APAC.</li><li>Career ownership: Take responsibility for a standalone payroll function and drive improvements.</li><li>Excellent benefits: Attractive employee benefits within a globally established organisation. </li></ul>Key Responsibilities<ul><li>Manage end-to-end payroll across Australia and Asia and ensuring accuracy and compliance.</li><li>Independently process Australian payroll, including manual calculations, terminations, redundancies and complex adjustments.</li><li>Maintain payroll records, manage employee queries and ensure confidentiality of sensitive information.</li><li>Reconcile payroll reports and partner with Finance on payroll accounting and reporting.</li><li>Ensure compliance with local taxation, superannuation, EBA requirements and employment legislation.</li><li>Identify opportunities to improve and streamline payroll processes.</li></ul><ul><li>Maintain accurate employee data across core HR, payroll and finance systems, including NetSuite and ADP.</li><li>Perform regular data audits and reconciliations, investigating and resolving discrepancies.</li><li>Prepare and deliver people reporting covering headcount, employee movements and payroll metrics.</li><li>Support the development of reporting dashboards and provide meaningful data insights to HR, Finance and business leaders.</li><li>Identify opportunities to improve and automate reporting processes. </li></ul>About YouTo be successful in this position, you will demonstrate:<ul><li>Strong end-to-end Australian payroll experience: Essential. Hands-on experience processing payroll and completing manual payroll calculations, including terminations, redundancies, adjustments and complex employee payments.</li><li>Standalone payroll experience: Confident managing payroll independently, taking ownership of the function and working with minimal supervision.</li><li>Advanced Microsoft Excel skills: Essential, including VLOOKUPs, XLOOKUPs and Pivot Tables as a minimum.</li><li>Australian legislation and EBA knowledge: Strong working knowledge of Australian payroll legislation, awards, EBAs, taxation and superannuation requirements.</li><li>Excellent communication skills: A confident communicator with fluent English and the ability to engage professionally with stakeholders across different levels and jurisdictions.</li><li>Exceptional attention to detail: Strong accountability, accuracy and a proactive approach to resolving payroll discrepancies.</li><li>Systems experience: Experience working with ADP is highly regarded.</li><li>APAC exposure: Previous experience supporting international payroll across multiple jurisdictions will be advantageous. </li></ul>Interested?If you are a technically strong Payroll Specialist who enjoys taking ownership, working autonomously and being part of a fantastic multinational organisation, we would love to hear from you. Apply now to find out more!Our client is an Equal Opportunity Employer committed to fostering an inclusive workplace. Applications from all qualified candidates are welcomed, and reasonable accommodations are available throughout the recruitment process.Apply today and send your CV directly to <a href="mailto:[email protected]">[email protected]</a> for a confidential discussion. Reference Number: <a href="https://rh--c.vf.force.com/a1GVT000008cAg5">06800-0013536822</a> This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjk5MzQ3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-11-06T04:45:35Z

HR Business Partner - Compliance & Transformation

Sydney, New South Wales
remote
Contract/Temporary
200000 - 200000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">The company:Our client is a well-established multinational organisation with a significant Australian workforce and a complex operating environment.They are undertaking a major uplift across their people, employment compliance and manager capability frameworks and are looking for an experienced HR professional to take the lead across several high-priority projects.This is a role for someone who brings deep employee relations expertise, strong employment law knowledge and the confidence to navigate complex, sensitive and sometimes ambiguous people matters.The role:<ul><li>Lead a significant employee relations and employment compliance portfolio, providing practical advice across complex ER matters, employment legislation, awards, classifications, contracts and employee risk.</li><li>Review and strengthen the organisation's Australian HR compliance framework, including award coverage, employment arrangements, payroll compliance and remediation of identified gaps.</li><li>Lead the people-related components of a broader AML/CTF regulatory uplift, including role classification, employee screening, training, governance and remediation.</li><li>Partner closely with Legal, Risk, Compliance, Payroll and senior HR stakeholders to assess risk, validate findings and implement practical, sustainable controls.</li><li>Identify and manage potential employee, financial and regulatory exposure, including developing remediation plans where required and ensuring issues are appropriately documented and closed.</li><li>Review and enhance HR policies, processes, contracts, documentation and employee lifecycle controls to ensure they are legally sound and fit for purpose.</li><li>Develop and embed a manager capability program covering employment law, procedural fairness, protected rights, complaint management, decision-making and when to involve HR.</li><li>Provide clear, commercially minded advice to senior stakeholders and bring structure, momentum and sound judgement to a complex six-month transformation program.</li></ul>About you:<ul><li>Strong employee relations experience is essential - you will be comfortable navigating complex ER matters, employment legislation, workplace investigations, performance, conduct, grievances and sensitive employee issues.</li><li>Strong knowledge of Australian employment law, modern awards, classifications, contracts and associated compliance obligations.</li><li>Experience working in a complex, regulated organisation, ideally across a broad HR or people-risk portfolio. Financial services experience is ideal.</li><li>Demonstrated experience leading HR compliance, remediation, governance or transformation projects from assessment through to implementation.</li><li>Confident partnering with senior leaders, Legal, Payroll, Risk and Compliance, with the ability to translate complex requirements into practical action.</li><li>Highly credible, pragmatic and commercially minded, with excellent judgement and the ability to manage sensitive information with discretion.</li><li>Comfortable operating autonomously, bringing structure to ambiguity and taking ownership of a substantial project portfolio.</li></ul>What's on offer:<ul><li>6-month contract with a well-established multinational organisation.</li><li>A broad and genuinely interesting portfolio spanning employee relations, employment compliance, regulatory uplift and manager capability.</li><li>High-level exposure across HR, Legal, Risk, Compliance and senior business stakeholders.</li><li>The opportunity to make a tangible impact by strengthening frameworks, resolving identified risks and embedding sustainable ways of working.</li><li>Flexible working environment and a collaborative, professional culture.</li><li>Immediate start preferred.</li></ul> If this sounds like you, please send your resume by clicking on the apply button.This is a hybrid position.Reference number: 06800-0013517514 </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuNDQ2MjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-11-05T22:24:49Z

Reception | Administration | Part time | 3 month Contract

Sydney CBD, New South Wales
remote
Contract/Temporary
36 - 39 AUD / Hourly
<table width="680"><tbody><tr><td width="507">Company: This professional services firm offers a dynamic range of services to its clients and is known for providing a professional, welcoming and collaborative environment for both clients and staff. Located in a beautiful CBD office, the business places a strong emphasis on creating a positive workplace experience, with a polished front of house presence and a well organised, inviting office environment.The organisation is seeking part time reception support for a three month period, to ensure the smooth running of the office and that everyone who walks through the door has a positive experience.Duties and responsibilities: <ul><li>Manage front-of-house reception, welcoming clients, visitors, staff and suppliers in a professional and friendly manner.</li><li>Coordinate visitor arrivals, notify hosts and arrange workplace access for visitors and visiting employees as required.</li><li>Answer and direct incoming calls, emails and general enquiries.</li><li>Maintain a polished, organised and presentable reception area, meeting rooms, kitchens and shared office spaces.</li><li>Coordinate meeting room bookings and prepare spaces for client meetings, executive meetings and internal events, including catering and refreshments where required.</li><li>Manage incoming and outgoing mail, couriers, deliveries and general office correspondence.</li><li>Coordinate office supplies, stationery and kitchen consumables, monitoring stock levels and managing orders efficiently.</li><li>Liaise with building management, cleaners, maintenance providers and suppliers, following up on facilities requests and workplace issues as required.</li><li>Assist with workplace access, desk arrangements, meeting room technology and general facilities enquiries.</li><li>Identify opportunities to improve office processes, streamline ordering and maintain efficient day-to-day operations.</li><li>Provide general administrative support, including document preparation, printing, scanning, filing and maintaining office records and contact lists.</li><li>Support employee onboarding and offboarding administration, including paperwork and maintaining accurate employee records.</li><li>Assist with ad hoc HR administration, including updating spreadsheets, organising personnel documentation and supporting general HR processes.</li><li>Provide ad hoc administrative support to Executive Assistants, the HR team and wider business, including assistance with projects, reporting and internal events.</li><li>Handle confidential information with discretion, maintaining a high standard of accuracy and professionalism.</li><li>Contribute to a positive workplace environment, ensuring staff and visitors receive a consistently welcoming and professional experience. </li></ul>About you:To be successful in this role, you will have:<ul><li>Previous experience in reception, office administration, workplace coordination, corporate hospitality or a similar role.</li><li>A warm, professional and approachable manner, with a genuine focus on creating a positive experience for clients and colleagues.</li><li>Strong organisational skills and the ability to manage competing priorities in a busy office environment.</li><li>Excellent communication skills and a high level of attention to detail.</li><li>Confident using Microsoft Office, Teams, Excel and comfortable learning new systems and processes.</li><li>Experience or exposure to HR administration would be a bonus, particularly employee records, onboarding paperwork or general HR support.</li><li>A proactive, flexible and team-oriented approach, with a willingness to assist with ad hoc tasks as needed.</li><li>Able to handle confidential information with discretion and professionalism.</li><li>Available to work 20 hours per week, Monday to Friday, across an agreed part-time schedule for the initial three-month contract.</li></ul> What's on offer: <ul><li>Beautiful CBD office </li><li>Friendly and supportive working environment </li><li>3 month contract </li></ul> Reference Number: 06800-0013533228This is an in office position.</td></tr></tbody></table> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjE3MTQ2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-29T23:08:17Z

Cyber Governance & Risk Analyst

Sydney CBD, New South Wales
remote
Permanent placement
100000 - 120000 AUD / Yearly
THE COMPANYThis company is an innovative and entrepreneurial mid-sized Financial Services-based organisation who employ approx. 1800+ staff across Australia.Having seen rapid growth, they are building out their internal cyber security GRC capabilities and require an additional headcount.<ul><li>Training, mentorship and a clear career path is available.</li><li>Involvement in uplifting cyber governance, risk and compliance.</li><li>Sydney CBD office location.</li><li>Hybrid working available.</li></ul> THE ROLE & RESPONSIBILITIES Newly created Cyber Governance & Risk Analyst position focused on identity governance, data risk management, supplier assurance, ISO 27001 compliance, and cyber risk reporting.It's a hands-on role involving policy writing, stakeholder engagement, security assessments, security training/awareness initiatives, and compliance reporting etc.Operating in a close-knit team you'll have the opportunity to be developed and mentored by a fantastic manager.Hybrid working available. Key responsibilities: Data Risk & Information Governance<ul><li>Coordinate data risk remediation activities arising from data governance and security reviews.</li><li>Monitor progress of remediation actions and maintain action registers.</li><li>Support reporting on data governance and information protection initiatives.</li></ul>ISO 27001 & Governance<ul><li>Support the ongoing maintenance of the ISO 27001-certified ISMS.</li><li>Coordinate policy reviews, evidence collection, audits and compliance activities.</li><li>Support preparation for ISO surveillance audits and management reviews.</li></ul>Supplier Risk Management<ul><li>Conduct supplier security assessments and due diligence reviews.</li><li>Review security questionnaires, ISO certifications, penetration test reports and assurance documentation.</li><li>Maintain supplier risk registers and track remediation activities.</li></ul>Identity & Access Governance<ul><li>Support improvements to onboarding / offboarding processes.</li><li>Coordinate User Access Reviews (UARs)</li><li>Track remediation of access-related risks and control gaps</li></ul>Risk Reporting & Committees<ul><li>Support cyber risk assessments and risk register maintenance.</li><li>Assist to prepare reports, KPI/KRI dashboards and committee packs, and contribute to board and executive cyber risk reporting.</li><li>Involvement in ISMS Committee meetings, action tracking and follow-up activities.</li></ul>Stakeholder Engagement<ul><li>Build strong relationships across Technology, Risk, HR, Procurement and business teams.</li><li>Drive accountability for remediation actions and governance outcomes.</li><li>Support cyber awareness and governance initiatives.</li></ul> REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIESSuitable for Cybersecurity GRC Analyst with hand-on experience reviewing and managing GRC frameworks.Ideal for someone who's keen to get hands-on, learn, absorb and proven themselves in a fast-paced and evolving environment. The following is required: <ul><li>Cyber GRC exposure across identify & access governance, data governance, and supplier governance.</li><li>Experience with NIST and/or ISO 27001 frameworks.</li><li>Background inside highly regulated and risk-focused environments.</li><li>Demonstrate a keen interest in developing a career in Cyber Governance, Risk & Compliance.</li><li>Personal qualities:</li><li>Excellent attention to detail with strong report writing and organisational skills.</li><li>Able to coordinate multiple initiatives and drive actions to completion.</li><li>Strong stakeholder engagement and communication skills.</li><li>Demonstrate a keen interest in developing a career in Cyber Governance, Risk & Compliance.</li></ul> This is a full-time permanent role in the Sydney CBD (hybrid work) and is offering $100,000 - $120,000 (plus super) - depending on experience. Australian Citizenship or Permanent Residency is required for this role, and successful applicants will be contacted. Reference Number: 06800-0013536823This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE3OTU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-11-03T06:03:33Z

L2/L3 End User Support Engineer

Sydney CBD, New South Wales
remote
Permanent placement
100000 - 110000 AUD / Yearly
THE COMPANYJoin this successful Australian Financial Services organisation with 900+ employees where IT is managed entirely in-house and technology is treated as a genuine business enabler.<ul><li>Team culture focused on ownership/accountability, humility, collaboration, knowledge-sharing, and recognition.</li><li>Non-micromanagement leadership style focused on empowering staff to utilise their expertise.</li><li>Sophisticated IT environment with significant investment in modern technologies and AI.</li><li>Technology is full managed in-house in Sydney, creating less restrictions and greater agility.</li><li>Initially office-based to support onboarding/training, with hybrid flexibility available once you're established in the role.</li><li>Newly created role due to growth.</li><li>Impressive Sydney CBD offices.</li></ul>ROLE SNAPSHOTNewly created L2/L3 End User Support Engineer role focused on the resolution of complex technical escalations, customer service and communication, as well as project delivery.Working in a close-knit internal IT team, mutual accountability, collaboration, and trust are critical.Responsibilities: <ul><li>Advanced L2/L3 End User Support - across Microsoft Desktop environments, desktop hardware, mobile devices, printers, meeting rooms etc.</li><li>Support and Administration - Microsoft 365, Active Directory, Intune, IAM platform.</li><li>Identity and Access - troubleshoot MFA, SSO, authentication, and access issues</li><li>RMM - endpoint monitoring, remote support, patching, and software deployment.</li><li>Endpoint Security - support endpoint security, patching, and vulnerability remediation.</li><li>Network and Connectivity - support & troubleshoot network issues - VPN, DNS/DHCP, Wi-Fi connectivity etc.</li><li>ITSM - manage incidents and service requests and maintain up-to-date documentation and KBA's.</li><li>Project Delivery - involvement in EUC related deployments, upgrades, improvement initiatives etc</li><li>User onboarding/offboarding </li><li>IT Asset Management</li></ul>REQUIRED SKILLS / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for a technically strong L2/L3 End User Support Engineer who enjoys being the person users rely on to solve complex escalations and deliver a great technology experience, rather than simply closing tickets. Ideal if you're seeking a broad role that you can take ownership of, while continuing to develop technically and contribute to projects.You don't need to be an expert in everything, but you should be comfortable supporting the wider Microsoft end-user environment. We're looking for the following: <ul><li>Strong L2-L3 EUC troubleshooting skills - including root-cause analysis and independent problem resolutions.</li><li>Advanced Windows Desktop troubleshooting - including Microsoft 365 administration, support, and troubleshooting.</li><li>Active Directory - strong administration & troubleshooting skills, including Group Policy, DNS integration, user & group management, permissions, authentication, and domain-related issues.</li><li>SharePoint - Strong SharePoint Online administration and troubleshooting experience, including site management, permissions, access issues, document libraries, sharing policies, OneDrive integration and migration activities.</li><li>Endpoint Management and RMM - including patching, deploying updates, application packaging, monitoring/alerting, remote access troubleshooting etc.</li><li>Identity - SSO, MFA and experience with Identity tools</li></ul><ul><li>Competent networking fundamentals - VPN, DNS/DHCP</li></ul>Attitude & personality: <ul><li>A proactive mindset, with the ability to identify improvements, take ownership and contribute beyond day-to-day ticket resolution.</li><li>Humble, accountable, and comfortable learning from mistakes.</li><li>Strong sense of teamwork, collaboration, and knowledge sharing.</li><li>Excellent communication and customer-service skills with a strong sense of professionalism.</li><li>Friendly, outgoing, and personable.</li><li>Genuinely enjoys getting hands-on to support users and solve their problems.</li></ul>This is full-time permanent role located in the Sydney CBD (hybrid working) and is offering $100,000 - $110,000 (plus super) + bonus potential. Reference Number: 06800-0013538295This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjI2NTU2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-11-04T23:12:46Z

Senior Recruitment Consultant

Sydney, New South Wales
remote
Permanent placement
80000 - 100000 AUD / Yearly
Senior Recruitment Consultant | Sydney CBD<div>Robert Half Sydney is growing. We're looking for experienced agency recruiters and B2B sales professionals who are motivated by building relationships, winning business, and being rewarded for results.If you're ambitious, commercially driven, and looking for a platform where you can maximise your earnings while building a long-term career, we'd love to talk.<h2>Why Robert Half?</h2>Robert Half is the world's first and largest specialised recruitment consultancy, operating across more than 20 countries globally. We've been recognised as one of Australia's Best Workplaces™ and are proud to be a Fortune® Most Admired Company™ for 29 consecutive years.Our Sydney business is built on long-standing client partnerships, a strong market reputation, and high-performing consultants. This isn't a role where you'll be asked to build from nothing. You'll join a business with established relationships, market credibility, best-in-class technology, and leadership that genuinely invests in your success.<h2>What's in it for you? </h2>✅ Uncapped commission with strong earning potential✅ Existing client relationships and a recognised market-leading brand✅ Clear career progression pathways, locally and internationally✅ Industry-leading training, coaching, and development✅ AI-powered tools and recruitment technology to help you move faster and win more business✅ Local, national, and global recognition programs✅ A high-performance culture that celebrates success<h2>What you'll be doing</h2><ul><li>Building and growing a portfolio of clients within your market</li><li>Winning new business and developing trusted client relationships</li><li>Managing end-to-end recruitment processes</li><li>Identifying, engaging, and securing top talent</li><li>Acting as a trusted adviser to clients and candidates</li><li>Delivering commercial outcomes while building long-term partnerships</li></ul><h2>Who we're looking for ... </h2>You'll likely have:<ul><li>3+ years of experience in 360 recruitment, business development, or solution-based B2B sales</li><li>A proven record of achieving and exceeding targets</li><li>Strong commercial acumen and relationship-building skills</li><li>The resilience and drive to succeed in a high-performance environment</li><li>A growth mindset and genuine ambition to build a successful career</li></ul><h2>The opportunity</h2>The best recruiters are salespeople first.If you enjoy opening doors, building relationships, influencing decisions, negotiating outcomes, and being directly rewarded for your efforts, you'll thrive at Robert Half.We're looking for people who are hungry, competitive, curious, and motivated to build something meaningful while earning well along the way.<h2>Ready for your next move?</h2>Apply now for a confidential conversation about your future with Robert Half Sydney.Applicants must have full working rights in Australia or the relevant experience required for sponsorship as a Recruitment Consultant. This is a permanent, full-time opportunity.At Robert Half, we believe diverse perspectives strengthen our business. We are committed to creating an environment where everyone can succeed. </div><img src="https://counter.adcourier.com/YS5taW50ZXIuMTE3MjEuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
2026-11-04T22:55:21Z

Desktop Support (Field Role) | Not-For-Profit

Parramatta, New South Wales
remote
Permanent placement
85000 - 90000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE OPPORTUNITY: Join an established Not-for-Profit employs 1000+ staff and delivers critical, life-changing services to thousands of Australians every day.This newly created role offers the opportunity to move beyond reactive Desktop Support into a more proactive, IT service improvement focused position.<ul><li>Variety - a mix of hands-on technical support, site visits, and projects.</li><li>Ownership - identify recurring issues, get to the root cause and implement lasting solutions rather than simply closing tickets.</li><li>Autonomy - manage your own schedule and take ownership of outcomes across multiple locations.</li><li>Benefits - company car available for site visits, hybrid working.</li><li>Location - Parramatta</li><li>Salary - $85,000 - $95,000 +super + NFP salary packaging benefits (circa $5 extra).</li></ul> ROLE SNAPSHOT As the primary onsite IT contact across multiple locations in Greater Sydney, you'll provide hands-on L2 Support while building relationships with users and identifying opportunities to improve IT service delivery.You'll spend much of your time visiting sites, understanding their specific IT challenges and working with internal IT teams to resolve technical issues and prevent recurring problems. Alongside day-to-day support, you'll contribute to technology projects.Responsibilities: <ul><li>Desktop Support - provide onsite and remote L2 support, diagnosing and resolving issues involving desktop hardware/software, mobile devices, printing, AV/VC, network devices and connectivity.</li><li>Onsite Field Support - travel to multiple office locations across Greater Sydney to provide hands-on technical support and build relationships with users. </li><li>IT Service Improvement - understand the needs and pain points of each site, identify opportunities for improvement and proactively implement solutions that enhance IT service delivery.</li><li>Problem Management - investigate recurring incidents, uncover underlying technical causes, and implement permanent fixes to prevent repeat issues. </li><li>Technical Problem Solving - collaborate with internal IT teams to resolve complex technical issues.</li><li>Project Delivery - support hardware and software roll outs, upgrades, new site set ups, office relocations, and IT asset procurement.</li></ul> REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: Suitable for a Desktop Support Engineer who enjoys the building relationships through onsite field work and implementing lasting solutions that improve IT service delivery, over simply closing tickets and moving on.Ideal if you're at your best when meeting people in-person and when given the autonomy to manage your own schedule. Skills & experience: <ul><li>Proven L2 Desktop Support experience in complex, multi-site environments.</li><li>Hands-on experience with the support and troubleshooting of Microsoft 365, Entra ID, Intune, Windows OS, desktops, laptops, mobile phones, printers etc. </li><li>Experience supporting hardware and software rollouts, upgrades or site setups.</li><li>Full Australian driver's license and comfortable driving to sites (company car available).</li><li>Interest in being involved in a purpose driven Not-for-Profit.</li></ul>Attitude & personality:<ul><li>Outgoing 'people person' enjoys in-person interaction with end users to understand and then proactively address their needs.</li><li>Good analytical and problem-solving skills.</li><li>Self-motivated with strong organisational skills.</li><li>Friendly and approachable with excellent communication & customer-service skills.</li><li>Eager to build presence, form relationships, and become the 'face of IT'.</li><li>Professional presentation.</li></ul> This is a full-time permanent role located in Parramatta and is offering $85,000 - $90,000+super + NFP salary packaging benefits (depending on experience). *Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06800-0013528579<h4>This is an hybrid position.</h4></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk0MjcxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-20T03:39:13Z

7 results for Head Of Human Resources in Sydney, New South Wales