Search jobs now Find the right job type for you Explore how we help jobseekers Contract talent Permanent talent Project and interim management Learn how we work with you Executive search Finance and accounting Financial services Technology Business support Human resources Marketing Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2025 Salary Guide Press room Salary and hiring trends Adaptive working Competitive advantage Work-life balance Diversity and inclusion Browse jobs Find your next hire Our locations

4 results for Customer Service Representative Officer in Sydney, New South Wales

Communications Officer
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 80000 - 90000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p><strong>The Company</strong></p><p>We're working with a fantastic company in the retail industry that's dedicated to creating stylish, high-quality furniture for customers while delivering exceptional shopping experiences. They're looking for a Communications Officer to bring their brand's story to life and join their creative team!</p><p> </p><p><strong>About the Role:</strong></p><p><br /> As the Communications Officer, you'll be responsible for shaping and sharing the company's messaging across all platforms - blending creativity with strategy to drive engagement both internally and externally. This is a great opportunity for someone with a background in marketing, public relations, or corporate communications to take their skills to a company that values excellence and innovation.</p><p> </p><p><strong>What You'll Be Doing:</strong></p><ul><li>Content Creation: Craft compelling press releases, newsletters, blogs, and social media posts to reflect the company's vision and values.</li><li>Internal Communications: Create and manage content to keep team members connected and informed, such as company-wide updates and employee newsletters.</li><li>Media Relations: Build relationships with media outlets, coordinate PR initiatives, and respond to inquiries to ensure effective public representation of the brand.</li><li>Social Media Strategy: Manage company social media channels, curate engaging content, and monitor analytics to maximise reach and engagement.</li><li>Event Support: Assist in planning and promoting store events, product launches, and special campaigns to drive traffic and increase customer loyalty.</li><li>Brand Alignment: Ensure consistency across all messaging and visuals in line with the company's brand guidelines.</li><li>Market Analysis: Stay updated on industry trends, competitor activity, and customer feedback to refine strategies.</li></ul><p> </p><p><strong>What You'll Bring:</strong></p><ul><li>A degree in Communications, Marketing, Public Relations, or related field.</li><li>At least 2 years of experience in communications or a similar role (bonus if it's in a retail or consumer goods-focused environment!).</li><li>Excellent written and verbal communication skills.</li><li>Strong knowledge of social media platforms and digital tools (familiarity with software like Hootsuite or Canva is a big plus).</li><li>Organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.</li><li>Creative flair and attention to detail to ensure messaging aligns with the brand voice.</li><li>Experience with basic graphic design and photo editing tools is an advantage.</li></ul><p> </p><p><strong>Benefits: </strong></p><ul><li>A collaborative work environment with room for creativity and growth.</li><li>Opportunities for professional development and advancement.</li><li>Competitive salary and comprehensive benefits package.</li></ul><p> </p><p><strong>To Apply</strong></p><p>Interested in applying? We'd like to hear from you! Simply, send us your resume by clicking on the apply button below.</p><p> </p><p><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtbGluMDUuOTQ4MjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-01T04:05:48Z
Credit & Collections Manager
  • Edgecliff, New South Wales
  • remote
  • Permanent placement
  • 100000 - 120000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong>Collections &amp; Credit Manager - Energy Retailer</strong></p><p><strong>Full-time | Based in Edgecliff | $100K-$120K + Super (Depending on Experience)</strong></p><p>Are you an experienced leader in the utilities or energy sector who thrives in a fast-paced, customer-focused environment? This is an exciting opportunity to lead a high-performing team at a growing, dynamic energy retailer committed to delivering exceptional service across Australia.</p><p><strong>About the Company</strong></p><p>Our client is a leading national utility retailer supplying electricity and gas to over 120,000 households and small businesses across Victoria, New South Wales, South Australia, and Queensland. Known for their commitment to service excellence, innovation, and compliance in a complex, highly regulated industry, they're continuing to expand and invest in their people and processes.</p><p><strong>About the Role</strong></p><p>Reporting into the Head of Credit, you'll lead the Credit &amp; Collections team, responsible for managing the end-to-end collections process for electricity and gas accounts.</p><p>You'll ensure all compliance obligations around hardship and payment difficulty programs are met while maintaining a customer-first approach. This role requires strong leadership, operational oversight, and an in-depth understanding of the energy retail landscape.</p><p>This is a full-time, office-based role located in Edgecliff, offering the opportunity to make a genuine impact within a growing organisation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and support a team handling outbound and inbound collections on overdue energy accounts</li><li>Ensure strict compliance with all regulatory requirements, including hardship and payment assistance obligations</li><li>Oversee key operational functions within finance, including:</li><ul><li>Energy concessions and state-based concession applications</li><li>Government grant applications and allocations</li><li>Payment plan validations and hardship inbox responses</li><li>Debt referral, sale processes, and insolvency management</li><li>Direct debit, refunds, Centrepay, and payment investigations</li><li>Default listings and related complaints management</li><li>Account adjustments and inactive account control reporting</li></ul><li>Manage relationships with state trustees, legal representatives, and external collection agencies</li><li>Drive system and process improvements to enhance efficiency, accuracy, and compliance</li><li>Collaborate with different stakeholders across the business to deliver optimal outcomes</li></ul><p><strong>About You</strong></p><ul><li>Proven experience leading collections or credit operations teams (ideally in the energy or utilities sector) or you have a strong credit collections experience and ready to step in a leadership role</li><li>Strong expertise in credit management and collections processes</li><li>Deep experience in system and process change, driving efficiency and improvement initiatives</li><li>Comfortable navigating compliance requirements and willing to take responsibility for adherence</li><li>Excellent stakeholder management and communication skills</li><li>Analytical, organised, and able to work effectively in a fast-paced, regulated environment</li></ul><p><strong>Why You'll Love It</strong></p><ul><li>The opportunity to manage and build a team</li><li>Work in a supportive, values-driven culture</li><li>Opportunity to make a real impact on processes and customer experience</li><li>Be part of a growing energy retailer with exposure to complex, rewarding projects</li></ul><p>If you're a results-driven collections and credit professional looking to take on a leadership role with compliance, systems, and stakeholder impact at the forefront, this is your next career step.</p><p>Apply now or contact Yani Bormans at [email protected] or 0473 656 316 for a confidential discussion. </p><p><strong><em> </em></strong></p><p><strong>This is a</strong> <strong>on-site position.</strong></p><p><a href="https://rh--c.vf.force.com/a1GVT0000054qQ9"><strong>06800-0013315508</strong></a></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjQwMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-10-10T05:08:59Z
Receptionist
  • North Sydney, New South Wales
  • remote
  • Permanent placement
  • 80000 - 80000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p>Robert Half are excited to be exclusively partnering with a professional services firm based in North Sydney, who are looking for their next Receptionist! This is a rare opportunity to join a growing firm and work alongside an entrepreneurial leader within a friendly and supportive team.</p><p>This is not your average Receptionist role - it's a proactive position that includes elements of PA work, office management, organising events and much more.</p><p><strong>The Responsibilities:</strong></p><ul><li>Managing reception by welcoming guests, answering phones, coordinating mail and deliveries and being the friendly first point of contact for visitors.</li><li>Providing administrative and PA support, including preparing documents and presentations, assisting with projects and supporting senior staff with day-to-day tasks.</li><li>Overseeing office administration, such as maintaining supplies, managing data entry, keeping systems organised and ensuring the office runs smoothly.</li><li>Organising meetings and events by coordinating agendas, catering and documents, while also contributing to a positive and engaging team culture.</li></ul><p><strong>The Person:</strong></p><ul><li>Friendly, highly proactive and passionate about making a great first impression.</li><li>Previous office experience with confidence, resilience and initiative.</li><li>Professional, well-presented and reliable.</li><li>Strong Microsoft skills, excellent attention to detail and the ability to handle confidential information.</li></ul><p><strong>Why You Should Apply:</strong></p><ul><li>Clear career progression with the chance to grow within the firm.</li><li>Opportunity to make the role your own and have a real impact.</li><li>Supportive team with excellent tenure.</li><li>Brand-new offices with a vibrant and modern fit-out.</li><li>Great culture, including social events, team activities, a games room and a stocked bar.</li></ul><p>This role is 5 days on-site. </p><p>Interviewing next week - apply now!</p><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuNzgzNzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-30T01:55:49Z
HR Business Partner
  • Sydney, New South Wales
  • remote
  • Permanent placement
  • 115000 - 124000 AUD / Yearly
  • <p><strong>The Company:</strong><br /> Our client is a fast-growing global fintech company, empowering businesses with innovative solutions in international payments, FX risk management, and trade finance. With a strong presence across multiple regions, they are committed to fostering a high-performance culture and driving meaningful change in their industry. As they continue to expand in the APAC region, they are seeking a skilled People Partner to join their Sydney-based team. This position will support staff in ANZ, Hong Kong and China.</p><p> </p><p><strong>The Role:</strong><br /> This is a dynamic opportunity for an experienced HR professional to work closely with leadership, driving people strategies that align with business objectives. As an People Partner, you will play a key role in talent management, employee relations, and workforce planning, ensuring a positive and high-performing workplace culture.</p><p> </p><p>Responsibilities include providing strategic HR guidance, supporting leadership on performance management, facilitating change initiatives, and championing diversity, equity, and inclusion efforts. Additionally, you will leverage HR analytics to inform decision-making and contribute to employee engagement and wellbeing programs.</p><p> </p><p><strong>About You:</strong><br /> You are a proactive and commercially savvy HR professional with experience in business partnering roles, or with strong advisory experience. With a solid understanding of employment legislation and best practices, you have a proven track record of handling complex HR matters in fast-paced environments. Your ability to build relationships, influence stakeholders, and drive meaningful change will be key to success. Ideally, you have experience in an international or multi-site setting and are comfortable working with HR systems and analytics. Fluency in Cantonese or Mandarin is an advantage but not essential. You've ideally worked in Financial Services.</p><p> </p><p>This role is based in Sydney CBD, requiring four days in the office and one day working remotely. If you are looking to make an impact in a globally expanding fintech company, this could be the perfect next step in your career.</p><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuNTk2ODYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-19T01:13:19Z