<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This Professional Services Consulting & Technology Advisory firm employs over 5000 staff in 80+ offices around the world. </p><p>Their Technology Consulting Practice works with large Enterprise clients to become trusted advisors across Technology Strategy; Technology Governance, Risk, Compliance; Cyber Security; Digital Transformation; and Technology Assurance.</p><p> </p><p><em>Benefits include: </em></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to deliver Technology Assurance engagements (cyber, cloud, data governance, privacy, ITGC, IT internal audit etc) across various enterprise clients.</p><p>You will be in a client-facing role, leading and directing the planning and execution of internal IT audit reviews for a diverse range of enterprise clients.</p><p> </p><p><em>Key responsibilities include:</em></p><ul><li>Identify & evaluate complex technology risks and design robust approaches and testing procedures.</li><li>Lead end-to-end technology assurance internal audit reviews across a broad range of areas - cyber, cloud, data governance, privacy, ITGC, IT internal audit etc.</li><li>Act as a key reviewer for engagement quality on audit findings and client reporting.</li><li>Work with audit executives, senior management and audit committees to ensure overall client satisfaction on multiple programs of work.</li><li>Make recommendation for more effective and efficient technology controls.</li><li>Lead stakeholder meetings/workshops.</li><li>Preparation of internal audit reports based on findings.</li><li>Some business development accountabilities.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven Technology Assurance / IT Internal Audit / Tech Risk professional with consulting experience and who is hungry to grow their career inside a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><strong><em>Required Knowledge / Skills / Experience:</em></strong></p><ul><li>Proven experience leading multiple complex Tech Assurance, IT Internal Audit, and/or IT Risk Assurance engagements.</li><li>Experience delivering a broad range of assurance engagements e.g. cyber, cloud, data governance, privacy, ITGC, third-party risk management etc.</li><li>Consulting experience is essential.</li><li>Relevant tertiary education and certifications (e.g. CISA, CISM, CRISC, CISSP etc).</li><li>Strong knowledge of various tech, assurance or risk management frameworks such as NIST, ISO 27001, COBIT.</li><li>Proven experience leading and developing staff.</li></ul><p><strong> </strong></p><p><strong><em>Required Soft Skills: </em></strong></p><ul><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written), especially when presenting at Audit Committee or Senior Leadership meetings.</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct, including when having difficult client conversations (e.g. audit findings)</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Team player</span> - enjoys collaborating and knowledge sharing with other to achieve outcomes.</li><li><span style="text-decoration: underline;">Commercial mindset</span>: keen eye for identifying business problems and opportunities to solve them.</li><li>Keen to progress a career in consulting.</li></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $140,000 - $180,000 +super (including base salary and bonus) - depending on experience. </em></strong></p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013396265</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU4NTE3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This Professional Services Consulting & Technology Advisory firm employs over 5000 staff in 80+ offices around the world. </p><p>Their Technology Consulting Practice works with large Enterprise clients to become trusted advisors across Technology Strategy; Technology Governance, Risk, Compliance; Cyber Security; Digital Transformation; and IT Internal Audit.</p><p> </p><p><em>Benefits include: </em></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to deliver Technology Assurance engagements (cyber, cloud, data governance, privacy, ITGC, IT internal audit etc) across various enterprise clients.</p><p>You will be in a client-facing role, assisting to scope, plan and coordinate the execution of internal IT audit reviews for a diverse range of enterprise clients.</p><p> </p><p><em>Key responsibilities include:</em></p><ul><li>Identify & evaluate complex technology risks and design robust approaches and testing procedures.</li><li>Lead and contribute towards end-to-end technology assurance internal audit reviews across a broad range of areas - cyber, cloud, data governance, privacy, ITGC, IT internal audit etc.</li><li>Make recommendation for more effective and efficient technology controls.</li><li>Involvement in running stakeholder meetings/workshops.</li><li>Preparation of internal audit reports based on findings.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven IT Internal Audit & IT Risk Assurance professional who is keen to grow their consulting career in a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><em>The following knowledge / skills / experience is required: </em></p><ul><li>Proven IT Internal Audit & IT Risk Assurance experience. </li><li>Knowledge of IT internal audit processes and methodologies - including flow charts, risk & control matrix, risk assessments, process mapping etc.</li><li>Relevant tertiary education and certifications (e.g. CISA, CISSP, QSA etc) </li><li>Knowledge across at least 2 of the following:</li><ul><li>IT Internal Audit and Risk Assurance</li><li>IT Project Assurance</li><li>IT Governance</li><li>IT Risk and Controls (ITGC, SOX etc)</li><li>Information Security</li><li>Policy & standards e.g. ISO 27000, PCI-DSS</li></ul></ul><ul><li><strong>Soft skills are key: </strong></li><ul><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written).</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct.</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Team player</span> - enjoys collaborating and knowledge sharing with other to achieve outcomes.</li><li>Keen to progress a career in consulting.</li></ul></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $100,000 - $124,000 +super (including base salary and bonus) - depending on experience. </em></strong></p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013396278</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjg2NTM3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Newly created position for a Project Manager who can drive both business initiatives and technology software development projects.</p><p>This is a Financial Services client so any relevant project/sector relevance would also be highly desirable - Internet Banking, Mortgages, Lending, Loan Origination, Credit etc.</p><p> </p><h4>Key Responsibilities</h4><ul><li>Lead the planning and delivery of complex IT projects, particularly core lending system builds or upgrades</li><li>Define project scope, timelines, budgets, and resource plans</li><li>Manage third-party vendors, technology partners, and internal development teams</li><li>Drive agile and/or hybrid delivery methodologies across project lifecycles</li><li>Collaborate with business stakeholders to gather and refine requirements</li><li>Oversee system integrations (e.g. CRM, loan origination, credit decisioning tools)</li><li>Identify, manage, and mitigate project risks and issues</li><li>Ensure governance, reporting, and documentation standards are maintained</li><li>Track progress and provide regular updates to senior leadership</li><li>Support change management and business readiness for system rollout</li></ul><h4> </h4><h4>Skills Required</h4><ul><li>5+ years' experience as an IT Project Manager, ideally within financial services or lending</li><li>Experience delivering system builds, software development or transformation projects (loan origination systems highly regarded)</li><li>Strong understanding of software delivery (APIs, integrations, cloud-based systems)</li><li>Experience working in agile, scrum, or hybrid environments</li><li>Proven ability to manage multiple stakeholders across business and technology</li><li>Strong vendor management experience</li><li>Excellent communication, leadership, and problem-solving skills</li><li>Experience in non-bank lending, fintech, or SME lending environments</li><li>Familiarity with credit systems, underwriting workflows, or payments platforms</li><li>Relevant certifications (e.g. PRINCE2, PMP, Agile/Scrum)</li></ul><p> </p><p>The position is based in Sydney CBD and is 5 days in office.</p><p> </p><p><em>Reference Number: </em>06800-0013387422</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjU2NDE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Blue Prism Developer - Finance Automation</strong></p><p>An exciting opportunity is available for a Blue Prism Developer to join a Financial Systems and Projects team, supporting automation initiatives across Finance and Accounting processes. This is a newly created role focused on implementing automation solutions using Blue Prism, the organisation's approved RPA platform.</p><p>This is a hands-on development role suited to someone comfortable working with RPA tools and scripting who can quickly contribute to existing automation projects. With process designs already defined, the primary focus will be on building, implementing, and supporting automation solutions that streamline key financial workflows.</p><p>You will collaborate closely with technology teams and global colleagues to automate important financial processes such as bank reconciliations and other operational workflows.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and implement automation solutions using Blue Prism</li><li>Support automation of Finance and Accounting processes, including bank reconciliation</li><li>Use scripting languages such as Python to enhance automation and data handling</li><li>Work with system processes, data, and reporting to support automated workflows</li><li>Collaborate with technology teams responsible for databases and infrastructure</li><li>Contribute to automation projects within a broader RPA program</li><li>Support low-code/no-code automation initiatives across the business</li></ul><p> </p><p><strong>Skills & Experience</strong></p><ul><li>Experience working with Blue Prism</li><li>Comfortable developing automation solutions within an established design framework</li><li>Experience with Python scripting or similar automation scripting languages</li><li>Understanding of Finance and Accounting processes (highly desirable)</li><li>Experience working with system processes, data integration, and reporting</li><li>Strong problem-solving skills and a proactive, adaptable mindset</li><li>Ability to quickly learn and contribute in a fast-paced environment</li></ul><p> </p><p><strong>About the Role</strong></p><p>This role is well suited to someone early to mid-career in RPA development. A highly senior candidate is not required instead, we are looking for someone with a strong attitude, curiosity, and willingness to learn, who can quickly pick up new processes and contribute to automation initiatives.</p><p>You will be joining a collaborative, globally connected team, working alongside technology specialists and colleagues across different regions.</p><p>The client offers 3 days in office / 2 days from home hybrid working model.</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJlbmRhbi5jaGFuZGVyLjQ5MzM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>About the Role</strong></p><p>We are seeking an experienced Business Analysis Manager to lead and mature our Business Analysis capability across a portfolio of strategic initiatives. This role will manage a team of 10+ Business Analysts, drive improvements in project delivery back to the business, and establish stronger governance, visibility, and delivery standards across programs.</p><p>You will play a critical leadership role partnering with senior stakeholders, program directors, and technology teams to ensure business initiatives are delivered with clear requirements, strong governance, and measurable outcomes.</p><p>This role is ideally suited to someone who began their career in consulting and has since moved into industry, bringing strong structured thinking, stakeholder management, and delivery discipline.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of 10+ Business Analysts across multiple programs and projects</li><li>Improve project delivery outcomes by uplifting business analysis practices, frameworks, and standards</li><li>Establish stronger governance, documentation standards, and delivery processes across the BA function</li><li>Improve visibility and reporting of project progress, risks, dependencies, and outcomes to senior stakeholders</li><li>Partner closely with Program Managers, Project Managers, and Technology teams to ensure requirements are clear, traceable, and aligned to business objectives</li><li>Support and lead strategic initiatives, including M&A integrations, operating model changes, and transformation programs</li><li>Drive consistent BA methodologies, tooling, and best practices across the organisation</li><li>Act as a trusted advisor to senior leadership on business requirements, process improvement, and delivery strategy</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Proven experience leading and managing a team of 10+ Business Analysts</li><li>Strong track record improving project delivery capability and BA maturity within an organisation</li><li>Experience establishing governance frameworks, reporting standards, and delivery processes</li><li>Prior experience working on M&A integrations, strategic transformation, or large-scale programs</li><li>Background in top-tier or mid-tier consulting (highly desirable and strongly preferred)</li><li>Exceptional stakeholder engagement and executive communication skills</li><li>Strong understanding of business analysis methodologies, operating models, and delivery frameworks</li><li>Experience working across business and technology teams</li></ul><p> </p><p><strong>Why Join Us</strong></p><ul><li>Lead and shape the Business Analysis capability across major strategic programs</li><li>Influence organisation-wide delivery standards and governance</li><li>Work closely with senior leadership on high-impact initiatives including transformation and M&A</li><li>Opportunity to build and develop a high-performing BA practice</li></ul><p> </p><p><em>Reference Number: </em><strong>06800-0013400698</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjMyMzkxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>About Us</strong></p><p><strong> </strong></p><p>We're an established and growing non-bank lender specialising in providing flexible, customer-focused financial solutions to Australian SMEs. With an emphasis on innovation, data-driven decision-making, and a collaborative culture, we're continuing to invest in our digital and operational transformation.</p><p> </p><p><strong>The Role</strong></p><p>We're looking for a Business Analyst to join our delivery team and play a key role in the implementation of a new Loan Origination platform. This role will suit someone who thrives in a hands-on environment - comfortable gathering requirements, validating requirements, managing the vendor and has proven experience driving continuous improvement in our Agile framework.</p><p>You'll work across technology, product, and operations to ensure initiatives are delivered efficiently, business outcomes are clear, and projects are delivered on time.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the elicitation, documentation, validation, and management of business and functional requirements. </li><li>Conduct requirements and scope reviews to ensure alignment with business goals. </li><li>Track and manage changes to requirements and scope throughout the project lifecycle. </li><li>Validate requirements and ensure traceability from initiation through to delivery. </li><li>Perform gap and change analysis to support business decision-making. </li><li>Provide strategic recommendations to senior stakeholders based on analysis and findings. </li><li>Experienced working with development teams.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Seasoned Business Analyst expertise within financial services or lending.</li><li>System experience across Loan Origination, CRM, Credit systems and servicing.</li><li>Strong stakeholder engagement and facilitation skills.</li><li>Ability to balance structure and flexibility in a growing, fast-moving organisation.</li><li>Practical understanding of technology delivery (experience with Jira or similar tools a plus).</li></ul><p> </p><p>This role is 5 days in office.</p><p><em>Reference Number: </em><strong>06800-0013387414</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGF2aWQuc215dGhlLjI1MTM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>Permanent, full-time technical leadership opportunity where you will own architecture, elevate engineering standards, and shape the future of a globally deployed product.</p><p>You will lead a high-performing squad, taking full accountability for technical delivery, architecture decisions, and engineering excellence.</p><p> </p><p><strong>This role is ideal for someone who:</strong></p><ul><li>Thrives in modernising and scaling complex systems</li><li>Are confident balancing legacy & modern architectures</li><li>Enjoys mentoring engineers while staying hands-on</li><li>Wants meaningful impact in a high-trust, regulated environment</li></ul><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Owning architectural decisions with a strong focus on scalability, security, and reliability</li><li>Leading development of distributed, backend-heavy systems</li><li>Driving code quality, reviews, standards, and best practices</li><li>Optimising performance and improving system resilience</li><li>Collaborating with other Tech Leads on enterprise-wide architecture</li><li>Managing workload prioritisation and end-to-end delivery</li><li>Influencing both technical and non-technical stakeholders</li></ul><p> </p><p><strong>Technology Environment</strong></p><ul><li>.NET Core / C# / Entity Framework / Microservices / SQL</li><li>JavaScript / TypeScript</li><li>Amazon Web Services</li><li>Agile | Scrum | CI/CD</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Proven experience scaling or migrating complex systems without disrupting critical legacy applications</li><li>Strong performance optimisation and scalability experience</li><li>Exposure to sensitive or regulated data environments (highly regarded)</li><li>Commercial acumen and high emotional intelligence</li><li>Confident communicator who can translate technical concepts to business stakeholders</li><li>Experience mentoring and influencing full-stack engineers</li><li>Unlimited Full-Working Rights in Australia</li></ul><p> </p><p> </p><p>Reference Number: 06800-0013362665</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uNTU3MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a <strong>Customer Service Team Leader</strong> to join their collaborative support team.</p><p>This is a great opportunity to step into a leadership role within a purpose-driven tech organisation with a supportive team culture, where you'll lead a small team while remaining hands-on with customers in a fast-paced environment!</p><p> </p><p><strong>The Role:</strong></p><ul><li>Lead the day-to-day operations of a customer support team across Australia and the Philippines</li><li>Provide hands-on support to customers via phone, email and live chat</li><li>Act as the first escalation point for complex or sensitive customer issues</li><li>Coach and support team members through regular feedback, guidance and training</li><li>Monitor team performance, maintain CRM records and identify opportunities to improve support processes</li></ul><p> </p><p><strong>About You:</strong></p><ul><li>A proactive leader who enjoys coaching others and helping team members succeed</li><li>Minimum 6 months experience in a <strong>Customer Service Team Leader or Supervisor role </strong></li><li>Strong written and verbal communication skills, including handling complex customer conversations</li><li>Highly organised with the ability to manage multiple priorities in a fast-paced environment</li><li>Comfortable using CRM systems and customer support tools</li></ul><p>If this sounds like the right next role for you, we highly advise you apply.</p><p>This role is <strong>3 days on-site, 2 days WFH.</strong></p><p> </p><p>This is a hybrid </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuNzUyMTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a Customer Service Specialist to join their collaborative team.</p><p>This is a great opportunity to join a purpose-driven tech organisation with a supportive team culture, where you'll gain exposure to a fast-paced environment and build valuable customer experience skills.</p><p> </p><p><strong>The Role:</strong></p><ul><li>Provide friendly, timely support to customers via <strong>phone, email, and live chat</strong></li><li>Investigate and resolve customer enquiries from start to finish</li><li>Escalate technical or complex cases to internal teams and follow through to resolution</li><li>Maintain accurate records of customer interactions within the CRM</li><li>Work closely with internal teams to share customer feedback and improve processes</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Minimum 6 months experience in a <strong>customer service or support role</strong></li><li>Excellent <strong>written and verbal communication skills</strong></li><li>Comfortable learning and navigating <strong>new systems and software</strong></li><li>Strong attention to detail and ability to manage multiple enquiries</li><li>Positive, team-oriented mindset with a genuine passion for helping customers</li></ul><p> </p><p>If this sounds like the right next role for you, we highly advise you apply.</p><p><em>This role is 3 days on-site, 2 days WFH. </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuMDIwNzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a nationally operating financial services organisation with a strong reputation for innovation and customer-focused lending. With a growing loan portfolio and a strong technology-enabled model, they combine the stability of an established lender with the agility and pace of a modern start-up. They're building a culture defined by purpose, inclusion, and performance, and are investing deeply in developing the people and capability that will fuel their next stage of growth.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As Head of People & Culture, you'll shape the organisation's people strategy and lead a broad remit spanning workforce planning, talent development, culture, organisational design, and the employee experience. You will work closely with the executive team to advise, influence, and build leadership capability across a values-led, ambitious and evolving business.</p><p>You'll lead both strategy and day-to-day delivery, supported by an HR Administrator who reports directly to you. This role offers the autonomy to design scalable processes, uplift culture initiatives, and build frameworks that enhance performance, engagement, and inclusion across the employee lifecycle.</p><p>This is a hands-on, high-impact role where you will partner with senior leaders to shape how a national financial services organisation attracts, grows, and supports its people.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You're motivated by growth, change, and building things for the future. You bring both strategic thinking and practical execution, and you're comfortable working in environments where processes are evolving and curiosity is valued. You will likely bring:</p><ul><li>Financial services experience (essential)</li><li>5-8+ years in a broad HR leadership, generalist or standalone capacity</li><li>Capability across culture building, talent, workforce planning and ER/IR</li><li>Strong knowledge of Australian employment legislation and awards</li><li>Experience influencing senior leaders and coaching managers</li><li>A collaborative mindset with strong communication and relationship skills</li><li>Relevant HR or related qualifications</li></ul><p> </p><p>You don't need to arrive as a traditional "people leader" - what matters is your ability to lead through influence, elevate people practices, and build a high-performing and inclusive culture.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>Ownership of the people strategy for a growing national financial services organisation</li><li>A start-up mindset within a stable and established business</li><li>The opportunity to build, scale and innovate P&C practices and systems</li><li>Competitive remuneration aligned to experience</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://rh--c.vf.force.com/a1GVT000005XJ2b&data=05|02|[email protected]|6d3d54f46e6441154cd508de2c86a3a5|16532572d5674d678727f12f7bb6aed3|0|0|638997153981818928|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=fTCNOeliSL9qFSRMjoaxOTrj5RmcUVHZnGwb2FLj9Xc=&reserved=0">06800-0013342884</a></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuNjc2ODkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Company: </strong></p><p>This company is a leading service provider offering a comprehensive range of services and is committed to delivering high-quality, safe, and reliable services, with a strong emphasis on customer satisfaction. With a network of locations, it ensures prompt and efficient service delivery. Additionally, the business also serves residential and commercial sectors, providing a broad spectrum of solutions to meet various customer needs.</p><p> </p><p><strong>The role: </strong></p><ul><li>Manage the end-to-end recruitment process, including job briefing, advertising, screening, interviewing, and offer coordination.</li><li>Partner with hiring managers to understand workforce needs and develop effective hiring strategies.</li><li>Source and attract candidates through job boards, LinkedIn, referrals, and internal talent pools.</li><li>Coordinate interviews, feedback, and candidate communications to ensure a positive hiring experience.</li><li>Maintain accurate records in the ATS and support onboarding and compliance processes.</li></ul><p> </p><p><strong>About you: </strong></p><p>To be successful in this role, you will:</p><ul><li>Be a proactive individual</li><li>Have proven experience in recruitment roles, or recruitment agencies</li><li>Strong communication and stakeholder management</li><li>Have strong attention to detail</li><li>Experience using Workday is desired but not essential</li></ul><p> </p><p><strong>What's on offer: </strong></p><ul><li>Fully remote working</li><li>Exposure to a supportive and 'grateful' culture</li><li>Growth opportunities including leading business wide projects</li><li>Work in a diverse, multinational business</li></ul><p><strong> </strong></p><p>Reference Number:<a href="https://rh.my.salesforce.com/a1GVT000006MX57">06800-0013397142</a></p><p> </p><p><strong>This is a remote position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjMwOTMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>New created role for a Power BI Developer to join this growing technology and data team.</p><p>This role will be responsible for designing, developing, and maintaining high-quality dashboards and data models that enable the business to make informed, data-driven decisions.</p><p>Working closely with stakeholders across the organisation, you will translate business requirements into meaningful visualisations, ensuring data is accessible, accurate, and actionable.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop and maintain Power BI dashboards and reports to support business reporting and analytics.</li><li>Build and optimise data models, datasets and data transformations using Power BI, DAX, and Power Query.</li><li>Work with business stakeholders to gather requirements and translate them into reporting solutions.</li><li>Integrate data from multiple sources including SQL databases, APIs and internal systems.</li><li>Ensure data accuracy, performance optimisation and governance of reporting assets.</li><li>Support the migration and consolidation of legacy reporting into Power BI solutions.</li><li>Provide guidance to business users on self-service reporting capabilities.</li><li>Document data models, reports and development processes.</li></ul><p> </p><p><strong>Skills & Experience</strong></p><ul><li>Proven experience developing Power BI dashboards and data models in a commercial environment.</li><li>Strong knowledge of DAX, Power Query (M), and data modelling best practices.</li><li>Experience working with SQL and relational databases.</li><li>Ability to transform complex datasets into clear, user-friendly visualisations.</li><li>Experience integrating data from multiple sources and systems.</li><li>Strong stakeholder engagement and communication skills.</li><li>Experience working in Agile or project-based environments.</li><li>Desirable</li><li>Experience with Azure data services (Azure SQL, Data Factory, Synapse).</li><li>Any data engineering experience will be a huge plus - for example, experience migrating SSIS to ADF.</li><li>Experience in financial services, lending, or regulated industries.</li><li>Knowledge of data warehousing concepts.</li><li>Microsoft Power BI certification.</li></ul><p> </p><p>This role is a 6 month fixed term contract and is in office 5 days a week.</p><p><br /> The client site is not based near public transport, so you must also have your own mode of transport.</p><p> </p><p><em>Reference Number: </em><strong>06800-0013397011</strong></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjM3ODY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p> Permanent, full-time Senior C++ Developer opportunity where you will develop real-time systems alongside a highly collaborative and performance driven team.</p><p> </p><p><strong>This role is ideal for someone who:</strong></p><ul><li>Has in-depth knowledge & experience across C++ fundamentals and systems thinking</li><li>Experienced across multi-threading & distributed systems</li><li>Enjoys working within 'engineering excellence' driven cultures</li><li>Wants to work across greenfield solutions</li><li>Has a mindset of continuous learning</li></ul><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Building resilient server-side C++ applications for trading operations</li><li>Implementing trading models</li><li>Support infrastructure, data feeds, & core backend processes</li><li>Develop multi-threaded, distributed systems requiring high availability & fault tolerance</li><li>Managing workload prioritisation and end-to-end delivery</li><li>Influencing both technical and non-technical stakeholders</li></ul><p> </p><p><strong>Technology Environment</strong></p><ul><li>C++</li><li>Linux / MS Windows / MSSQL / Visual Studio</li><li>Python</li><li>Agile | Unit Testing</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Proven experience with C++, low-latency development</li><li>Commercial acumen and high emotional intelligence</li><li>Confident communicator who can translate technical concepts to business stakeholders</li><li>Unlimited Full-Working Rights in Australia</li></ul><p> </p><p>Reference Number: <strong>06800-0013399015</strong></p><p> </p><p>This is a <strong>hybrid</strong> position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uNDgzMDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>This company is a global security technology firm who develop innovative solutions used by enterprise customers around the world. </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>System Administrator / Desktop Support role focusing on the support & management of the company's internal network systems infrastructure + IT to 30-40 end users.</p><p> </p><p>It's a 'non-standard role' where you'll work alongside a global IT team to support IT in Australia + assist with other regions.</p><p> </p><p>Full time in-office role with free parking.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Break/fix Desktop Support for internal users - laptops, Windows 11, Microsoft 365 (Teams, OneDrive SharePoint, Outlook), printers, mobile phones etc.</li><li>Administer, monitor, and manage internal network systems infrastructure - Windows/Linux servers, AD, DNS/DHCP, VMware, storage/backup solutions, FortiGate networking, VPN, wireless access points etc.</li><li>Assisting in delivering local IT projects.</li><li>Identify opportunities for automation and process improvement.</li><li>Communication with senior stakeholders to understand and address IT pain points and think outside the box to develop innovative IT solutions to fix business problems.</li><li>IT Security - coordinating with security teams to investigate & respond to cybersecurity incidents, CrowdStrike management, manage MFA, patching, security hardening etc).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE</span></strong></p><p> </p><p>Suitable for a hands-on System Administrator / Desktop Support professional with on-prem and cloud experience who enjoys a broad/varied role.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience with the administration & support of on-prem infrastructure (Windows server, VM's, storage, networking etc).</li><li>Background providing in-person IT Support for desktop hardware/software for end users.</li><li>Self-starter capable of working independently, managing their own priorities, and making decisions with minimal supervision.</li><li>Display a clear ability for self-learning and proactively 'thinking outside the box' to problem solve. </li><li>Show logical and competent technical troubleshooting and problem-solving skills.</li><li><span style="text-decoration: underline;">Able to work full time in the office</span>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in Macquarie Park (full time in office) and is offering $90,000 - $100,000 (plus super) - depending on experience<em>.</em></strong></p><p> </p><p> </p><p>Reference Number: 06800-0013396314</p><p> </p><p>This is an on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUwODk5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a mid-sized US-listed Professional Services Consulting firm who employ 5000+ staff in over 80+ office locations around the globe.</p><p>Their Cyber Security Practice are trusted advisors to CIO's, IT Leaders and C-Suite Executives across Cyber Strategy & Program Services, Cloud & Data Security, Digital Identity, Cyber Defence & Resilience, and Cyber Risk.</p><p> </p><p><strong><em>Benefits include: </em></strong></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to become a trusted client advisor to enterprise clients and deliver a broad range cyber security advisory engagements.</p><p>It's a client-facing role, leading & directing the planning & execution of various cybersecurity engagements, spanning cyber strategy, IDAM, Data Security, Cloud Security, Privacy, and Cyber Defence, Resilience & Risk etc.</p><p>Responsibilities include engagement planning & execution; drafting proposals; running discovery sessions; managing field work, risk assessments, support reporting, budgeting, directing/managing team members etc.</p><p> </p><p>Hybrid working available.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Lead the delivery professional and high-quality consulting services to clients.</li><li>Work collaboratively with others to deliver well-designed, implemented, and governed cybersecurity strategies.</li><li>Manage cybersecurity programs and design/implement security strategies based on NIST, ISO 27001, Essential Eight, SOC2, and Zero Trust etc.</li><li>Provide advisory, expertise, and education on cybersecurity frameworks, standards, technology, and solutions.</li><li>Conduct cybersecurity reviews and identify risks.</li><li>Act as a reviewer for engagement quality on findings and client reporting.</li><li>Lead stakeholder meetings/workshops.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven Cyber Security professional with consulting experience and who is hungry to grow their career inside a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><strong><em>Required Knowledge / Skills / Experience:</em></strong></p><ul><li>Proven cyber consulting experience (or similar), leading multiple engagements.</li><li>Expertise across a broad range of cybersecurity domains e.g. Identity, Privacy, DLP, Cloud Security, Data security, Cyber Straetgy & Advisory.</li><li>Background conducting cyber risk assessments.</li><li>Knowledge & expertise in security frameworks such as ISO 27001, NIST, Essential Eight etc.</li><li>Relevant degree and certifications (e.g. CISA, CISM, CISSP, bachelor's degree etc).</li></ul><p><strong> </strong></p><p><strong><em>Required Soft Skills: </em></strong></p><ul><li><span style="text-decoration: underline;">Team player</span> - enjoys guiding, collaborating and knowledge sharing with other to achieve outcomes.</li><li><span style="text-decoration: underline;">Critical thinking </span>- curiosity to ask questions to determine scope and narrow down pain points.</li><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written), especially when presenting to clients.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities and contribute to a team.</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct, including when engaging with clients.</li><li>Keen to progress a career in consulting.</li></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $125,000 - $145,000 +super (+ $14-17k bonus) - depending on experience. </em></strong></p><p> </p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p> </p><p>Reference Number: 06800-0013400690</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ0MjgzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Role</strong></p><p><br /> We are seeking an experienced Business Analyst to join a major software implementation and consolidation program. This role will play a critical part in analysing current systems and processes, defining future-state requirements, and supporting the successful delivery of a new consolidated platform.</p><p> </p><p>Working closely with Project Managers, Developers, and the external software vendor, you will act as the key bridge between business stakeholders and the technical delivery teams. You will ensure requirements are clearly defined, understood, and translated into effective solutions that meet business needs.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyse, and document business and functional requirements across multiple stakeholder groups</li><li>Facilitate workshops and stakeholder interviews to understand current-state processes and identify improvement opportunities</li><li>Translate business needs into clear user stories, functional specifications, and process documentation</li><li>Work closely with Project Managers to support planning, scope management, and delivery milestones</li><li>Collaborate with developers and the vendor to clarify requirements and ensure alignment with the solution design</li><li>Support solution configuration, integration discussions, and data migration activities</li><li>Assist with test planning, user acceptance testing (UAT), and validation of delivered functionality</li><li>Help drive business process standardisation as part of the system consolidation</li><li>Provide ongoing communication and updates to stakeholders throughout the program lifecycle</li></ul><p><strong> </strong></p><p><strong>Key Skills & Experience</strong></p><ul><li>Proven experience as a Business Analyst working on software implementation or transformation programs</li><li>Strong experience gathering and documenting requirements (BRDs, user stories, process maps)</li><li>Experience working in cross-functional project teams including project managers, developers, and external vendors</li><li>Strong stakeholder engagement and facilitation skills</li><li>Experience supporting system consolidation, migration, or large-scale platform implementations</li><li>Familiarity with Agile, Waterfall, or hybrid delivery environments</li><li>Strong analytical thinking and problem-solving capability</li><li>Excellent written and verbal communication skills</li></ul><p><strong> </strong></p><p><strong>Desirable</strong></p><ul><li>Experience with enterprise systems within the Financial Services domain</li><li>Specific expertise around Loan Origination, Credit, Mortgages, Internet banking</li><li>Experience supporting testing, UAT coordination, or change management activities</li></ul><p><strong> </strong></p><p><strong>Why Join Us</strong></p><ul><li>Work on a high-impact transformation program</li><li>Collaborate with experienced project and technology teams</li><li>Opportunity to shape future-state systems and business processes</li><li>Flexible working arrangements</li></ul><p> </p><p>This role is 5 days in office.</p><p> </p><p><em>Reference Number: </em>06800-0013399774</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjkxMTA5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>About the Company</strong></p><p><em>A major player in the entertainment industry, offering a range of experiences for visitors across the region. The organisation is known for its high-profile sites and dynamic, fast-paced operational environment. With a strong focus on people, culture, and engagement, it values innovation, safety, and delivering memorable experiences for both employees and visitors alike.</em></p><p> </p><p><strong>About the Role</strong></p><ul><li>Partner with leadership teams to deliver ER advice, manage escalations, and support best practice people initiatives</li><li>Support Enterprise Agreement (EA) development, negotiation, and implementation</li><li>Support organisational change, employee engagement initiatives, and people strategy execution</li><li>Reporting into the Head of People, supporting projects, policy implementation, and compliance</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Business partnering experience within unionised environments</li><li>Strong knowledge of Australian employment legislation and Enterprise Agreements</li><li>Confident decision-maker with the ability to manage change, influence leaders, and handle sensitive matters professionally</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>Interim opportunity through to August with an immediate start</li><li>$60-$65 per hour + super</li><li>Hybrid working model</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZWxpbmUuZG9ub3Zhbi40NDEyMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Accounts Officer | North Ryde<span style="text-decoration: underline;"><br /> </span></strong><br /> <br /><strong>Salary: $70,000 - $80,000 + Super (depending on experience)</strong><br /> <strong>2 Days Work From Home (after training)</strong></p><p><br />Are you looking to join a growing organisation where your development is genuinely prioritised?</p><p>We are partnering with a rapidly expanding, multi-site specialist services organisation in healthcare that continues to invest in its people, systems, and technology. This opportunity offers stability, structured training, and long-term career progression within a supportive and collaborative finance team.</p><p>Reporting to an experienced and approachable Finance Manager, you will join a close-knit team of six and gain valuable exposure across both Accounts Payable and Accounts Receivable.</p><p><strong><span style="text-decoration: underline;"><br />Key Responsibilities</span></strong></p><p><strong>Accounts Receivable (AR)</strong></p><ul><li>Allocate AR payments accurately and in a timely manner</li><li>Post entries to the Cash Receipts Journal</li><li>Maintain and update the Daily Allocation File</li><li>Manage and update the Collection Bible</li><li>Process client refunds and staff debt reconciliations</li></ul><p><strong>Accounts Payable (AP)</strong></p><ul><li>Process supplier invoices and ensure timely payments</li><li>Reconcile supplier statements and resolve discrepancies</li><li>Manage the AP email inbox and respond to supplier queries</li><li>Prepare and process supplier payment runs</li><li>Handle inter-company transactions and reconciliations</li></ul><p><strong>Banking & Reconciliations</strong></p><ul><li>Perform daily and monthly bank reconciliations</li><li>Assist in cash flow forecasting and reporting</li><li>Reconcile credit card transactions and ensure accurate coding</li></ul><p><strong>General Accounting</strong></p><ul><li>Prepare payment summaries and support month-end close</li><li>Process and review employee expense reimbursements</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>We are looking for a motivated and professional team player who brings:</p><ul><li>A degree in Accounting or Finance</li><li>2+ years' experience in a similar Accounts Officer / AP / AR role</li><li>Solid understanding of AR/AP processes and reconciliations</li><li>Intermediate to advanced Microsoft Excel skills</li><li>Experience with accounting systems (MS Dynamics Business Central highly regarded)</li><li>High attention to detail and strong organisational skills</li><li>Excellent communication skills and the ability to build positive relationships with internal and external stakeholders<br /> </li></ul><p><strong><span style="text-decoration: underline;">What's in it for you? </span></strong></p><ul><li>Hybrid flexibility (2 days WFH once trained)</li><li>Exposure across both AP and AR for broader development</li><li>Ongoing investment in systems and process improvements</li><li>Supportive, team-oriented environment with genuine mentoring</li></ul><p><br /> If you are currently in an AP-focused role and ready for broader exposure, structured mentoring, and long-term growth within an expanding organisation, we encourage you to apply.</p><p><strong>Interviews are commencing shortly.</strong></p><p>Applicants can reach out to <a href="mailto:[email protected]">[email protected]</a> directly with their updated CV.</p><p><em>Reference Number: </em><a href="https://rh.my.salesforce.com/a1GVT000005szDJ"><em>06800-0013366466</em></a></p><p><strong><em> </em></strong><strong>This is a </strong>hybrid OR remote OR on-site <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjgxMjg5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established organisation developing technology solutions for enterprise environments.</p><p> </p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting IT and configuring infrastructure globally.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As a <strong>Systems Administrator</strong>, you'll join a global IT team supporting Australian operations while configuring infrastructure that connects the wider business.</p><p>This is a hands-on role combining day-to-day support with project delivery, upgrades, documentation, and ongoing system improvement.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop/software and infrastructure support for critical systems.</li><li>Monitor performance, availability, and capacity, performing proactive maintenance.</li><li>Configure and support Windows/Linux servers, Virtualisation platforms, routers/switches, VPN's, firewalls.</li><li>Troubleshoot complex incidents, perform root cause analysis, and implement permanent fixes.</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning.</li><li>Partner with business stakeholders to understand requirements and recommend solutions.</li><li>Coordinate with vendors and third parties when required.</li><li>Ensure systems align with security, compliance, and internal IT standards (ISO207001 and SOC 2).</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Suitable for a Systems administrator with experience supporting users across Desktop/Software issues, as well as building and maintaining Servers, Virtualisation platforms, Networks.</p><p>Ideal for a technical guru, confident communicating with end users and senior management, and capable of 'seeing the bigger picture' to connect and improve Systems and Networks globally.</p><p> </p><p><strong>The following is required:</strong></p><ul><li>IT support and infrastructure configuration experience inside complex enterprise environments.</li><li>Experience building and maintaining <strong>Windows/Linux Servers</strong>, including Active Directory, DNS, DHCP, Group Policy.</li><li>Solid <strong>network configuration knowledge</strong> (e.g. FortiGate firewalls, Cisco routers/switches, Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting).</li><li>Experience <strong>building</strong> <strong>Virtualisation platforms</strong> (e.g. VMware, Hyper-V, Proxmox).</li><li>Microsoft 365 support experience (e.g. Outlook, Teams, OneDrive, SharePoint).</li><li>Clear communication skills and confidence engaging with business stakeholders.</li><li>Analytical problem solver focused on root cause resolution.</li><li>Organised, process-driven, and able to manage multiple priorities.</li></ul><p><strong> </strong></p><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification.</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV).</li><li>Proxmox Virtualisation experience.</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $95,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013360655</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjkyMzc3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Role Purpose</strong></p><p><br /> The IT Team Coordinator enhances the efficiency and cohesion of the IT function by providing support, streamlining processes, and driving engagement and communication. This role connects leaders and team members, improving collaboration, clarity, and operational flow while promoting a strong IT team identity.</p><p><strong> </strong></p><p><strong>Key Responsibilities<br /><br /></strong></p><p><strong>1. Administrative & Operational Support</strong></p><ul><li>Raise and manage purchase orders and vendor invoices, ensuring accuracy and timely processing.</li><li>Liaise with Finance, Procurement, and vendors to address issues.</li><li>Support IT leadership with coordination, reporting, and general admin tasks.</li></ul><p><strong>2. Team Engagement</strong></p><ul><li>Organise IT meetings, events, and planning sessions, managing agendas and logistics.</li><li>Support team engagement initiatives and onboarding activities to build connection and inclusion.</li></ul><p><strong>3. Process Improvement</strong></p><ul><li>Identify and implement improvements to simplify and standardise IT processes.</li><li>Help define clear ways of working and promote best practices for collaboration and communication.</li></ul><p><strong>4. IT Communications & Branding</strong></p><ul><li>Manage IT communications, templates, and internal announcements across channels (Teams, email, SharePoint).</li><li>Create monthly digital newsletters highlighting updates, achievements, and initiatives.</li><li>Ensure IT messaging is consistent, engaging, and aligned with company standards.</li></ul><p> </p><p><strong>Key Skills & Capabilities</strong></p><p><strong>Essential</strong></p><ul><li>Strong organisation, coordination, and multitasking skills</li><li>Proven experience with POs, invoices, and general administration</li><li>Excellent written and verbal communication</li><li>High attention to detail and follow‑through</li><li>Ability to work effectively across IT, Finance, and Procurement teams</li></ul><p><strong>Desirable</strong></p><ul><li>Experience supporting IT or tech teams</li><li>Exposure to process improvement or internal communications</li><li>Proficient with Microsoft 365 tools (Teams, SharePoint, Outlook, PowerPoint, Excel)</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Proactive, dependable, and solution‑focused</li><li>Collaborative and team‑oriented</li><li>Highly organised, with a passion for team culture and engagement</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aGVucnkud29vLjQ5ODQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.</p><ul><li>Hybrid working- 3 days in, 2 days WFH (free parking available).</li><li>Mixture of on-site and remote support.</li><li>Multiple clients with up to 500 users.</li><li>Broad variety of work, ensuring no two days are the same.</li><li><strong>Driver's licence required to travel on-site to clients.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>A varied role providing onsite and remote Level 2 IT support to SMB customers.</p><p>You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Support & troubleshooting across Desktop hardware/ software.</li><li>On-site visits to clients for in-person issues.</li><li>Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management.</li><li>Network monitoring and connectivity troubleshooting.</li><li>Support customers via phone, tickets and onsite.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Ideal for an excellent communicator, who enjoys travelling to sites and communicating with end users in-person, as well as remotely.</p><p>Suited to an individual with a passion for IT support, who enjoys working in a "busy" environment where no two days are the same.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L2 IT Helpdesk support experience across Desktop hardware/ software, Microsoft technologies, incl M365 and Network troubleshooting.</li><li>Skilled in managing user accounts, permissions, and group policies via Active Directory.</li><li>Proficient Office 365 & Cloud Services Support including EntraID, MS Teams, Outlook, OneDrive.</li><li>Demonstrates ability to troubleshoot AV equipment including conferencing systems (Teams Rooms, Zoom), cameras, microphones, and displays.</li><li>Holds excellent customer service abilities and clear communication skills.</li><li><strong>Current Australian drivers licence and comfortable travelling to customer sites for onsite support</strong>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in South Sydney and is offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013387358</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjU0Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a long-established, family-owned Australian agribusiness operating across primary production and related agri-services. With a workforce that blends permanent corporate employees and a large seasonal farming population, the business is deeply connected to regional Australia and operates within complex industrial, safety and regulatory environments. Practical, commercially minded and values-led, the organisation is investing in digitisation and modernisation while remaining grounded in hands-on farming operations and strong community ties.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a stand-alone HR Manager role supporting a multi-site agricultural workforce of circa 250 employees. You will partner closely with the executive team and operational leaders to deliver end-to-end HR support across the employee lifecycle, while helping the business navigate a period of change, digitisation and generational transition.</p><p>The role is broad, influential and highly visible, ideal for a confident HR generalist who enjoys ambiguity, building trusted relationships and shaping pragmatic people solutions in a family-owned environment.</p><p> </p><p><strong>Key focus areas include:</strong></p><ul><li>Acting as the primary HR business partner across corporate and operational teams</li><li>Leading core HR processes across the employee lifecycle, including employee relations</li><li>Supporting enterprise bargaining and industrial relations matters</li><li>Driving the implementation and optimisation of Employment Hero</li><li>Developing and uplifting HR policies, processes and compliance frameworks</li><li>Partnering with leaders on performance, engagement and workforce planning</li><li>Supporting seasonal and visa-based workforces alongside permanent employees</li><li>Contributing to broader people, culture and transformation initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a hands-on HR generalist who thrives in a commercial, operational environment. You're comfortable working in a family-owned business, balancing legacy ways of working with the needs of a modern, growing organisation. You communicate clearly and confidently, can navigate differing viewpoints at leadership level, and remain calm and pragmatic in the face of ambiguity.</p><p>Experience in agriculture, regional, blue-collar or similarly complex workforce environments will be highly regarded, as will exposure to enterprise bargaining and HRIS implementations.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on offer</span></strong></p><ul><li>Salary up to $180k + super</li><li>A rare opportunity to shape and own the HR function in a values-led agribusiness</li><li>Exposure to enterprise-wide projects including digitisation and workforce transformation</li><li>Diverse, hands-on role with strong executive visibility and influence</li><li>Flexible working arrangement with WFH Fridays</li><li>Supportive, down-to-earth office culture with a small corporate team</li></ul><p> </p><p>If you're looking for an HR leadership role where you can genuinely make your mark, balancing compliance, culture and commercial outcomes, we'd love to hear from you.</p><p>This role will require travel to sites across Eastern Australia.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number:<a href="https://rh.my.salesforce.com/a1GVT000005rdrZ">06800-0013364669</a></em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuOTA4ODcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.</p><ul><li>South Sydney location with free parking.</li><li>Fast-paced environment in an established yet growing business.</li><li>Broad and varied hands-on role involving a mix of remote and onsite support.</li><li>Friendly and supportive culture with a 'family feel'.</li><li>Ongoing training.</li><li>Hybrid working - once trained up - 3 days in office, 2 days WFH.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.</p><p>You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.</li><li>Support Microsoft 365, Active Directory/Entra ID, Exchange, Windows OS, network & servers, printers, mobile devices, PC's/laptops etc.</li><li>Network connectivity troubleshooting & support.</li><li>Ticketing via ConnectWise.</li><li>Support DR and backups.</li><li>Travel to customer sites for onsite support when needed (tolls, parking, mileage paid for).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for an IT Support professional from an MSP background (or similar) who enjoys fast-paced and busy environments + interacting with others in-person and over the phone.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 & L2 IT Helpdesk support experience across Microsoft technologies, incl M365 and Windows.</li><li>Proven experience providing in-person technical support.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Valid Australian drivers licence and vehicle are required + comfortable travelling to customer sites for onsite support as needed.</li></ul><p> </p><p><strong>This is a full-time permanent role offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYyNDk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a well-established, successful, and growing Australian organisation who employ 200+ staff across the country.</p><ul><li>Privately owned business with a relatively flat organisational structure and a 'family feel'.</li><li>Energetic and agile leadership team who operate in a fast-paced environment where change is embraced.</li><li>Investment in IT & cybersecurity uplift, including a move to SaaS.</li><li>Friendly and collaborative team environment.</li><li>Parking available. </li><li>Hybrid working.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>As the IT services, you'll manage a small internal IT team and be accountable for ensuring the stability, security, performance and improvement of IT Services to the organisation.</p><p>It's a hands-on, forward thinking, and interactive role, operating in a fast-paced environment, helping to transform and uplift the IT Services function.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Vendor Management: </strong>extensive relationship building with and management of third-party providers, ensuring SLA's and KPI's are met.</li><li><strong>IT Service Delivery: </strong>accountable for ensuring the availability, reliability, performance, and security of IT Services, including cloud & on-prem infrastructure, networks, and SaaS solutions.</li><li><strong>Cybersecurity Strategy:</strong> develop and implement a clear cybersecurity strategy aligned to business goals.</li><li><strong>Data Privacy:</strong> take ownership of Data Privacy, including ongoing risk management and the approach to improving the managing personal data.</li><li><strong>Team Management:</strong> manage and develop a small IT team across Service Desk & Infrastructure (onshore and offshore staff)</li><li><strong>Collaboration & Leadership</strong>: contribute to the Shared Services leadership team; form & nurture internal relationships with cross-functional teams; create a culture of continuous improvement in the IT Services team; budget management.</li></ul><p> </p><p><strong>Key Deliverables: </strong></p><ul><li>Assist in the migration from on-prem to SaaS business applications.</li><li>Improve vendor management.</li><li>Rebuild and improve the perception of the IT Services team.</li><li>Form strong relationships and improve collaboration with internal IT project teams and other departments.</li><li>Data Privacy - continuous uplift, risk management, and advisory.</li><li>Cyber security - assessment and uplift then develop the ongoing cyber strategy / roadmap + continuous education.</li><li>Upskill and develop the current IT Services team.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p>Suitable for an IT Manager / IT Services Manager (or similar) with a background operating in small to mid-sized yet complex environments.</p><p>Ideal for someone energetic, forward thinking, and solution focused who embraces change and enjoys solving business problems through technology.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li>Experience: proven IT Operations leadership experience within small to mid-sized yet complex organisational structures, encompassing IT Service Desk, Infrastructure, Cloud, and Cybersecurity.</li><li>Vendor management: demonstrated success forming relationships with and managing third party vendors, including SaaS providers, to deliver commercially minded IT services.</li><li>Proven track record: improving the perception of IT; leading cybersecurity and Data Privacy uplift/improvement initiatives; leading & developing high performing teams.</li><li>Communication: succinctly translate technical IT concepts into easily understandable business language.</li><li>Cybersecurity, Data Privacy, Risk Management: demonstrated knowledge/experience prioritising, adapting, and aligning to enable business objectives</li></ul><strong>Attitude & personality:</strong><br /><ul><li>Enjoys undertaking broad roles inside close-knit team environments.</li><li>Customer-service and solution focused mindset.</li><li>Commercially savvy and forward-thinking individual eager to make a difference.</li><li>Natural collaborator who thrives when engaging with others to understand their business problems and solving them through IT.</li><li>At their best in fast-paced, busy, and growing environments where change is embraced.</li><li>Friendly and approachable personality.</li></ul><p> </p><p><strong>This is full time permanent role offering $</strong><strong>175,000 - $190,000 </strong><strong>(</strong><strong>plus super)- depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p>Reference Number: 06800-0013389920</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU0ODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
