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8 results for It Support Analyst Professional Services in Sydney, New South Wales

Group Technology Manager
  • Sydney, New South Wales
  • remote
  • Permanent placement
  • 160000 - 178571 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><strong>THE COMPANY</strong><br /> <br /> <br /> <br /> This company is a highly successful and growing Australian Financial Services firm who employ circa 200 staff.<br /> <br /> <br /> <br /> Listed on the ASX, they invest in and manage a diversified range of assets and are currently in a high growth phase due to several significant acquisitions.<br /> <br /> <br /> <br /> Their flat organisational structure and minimal red tape allows you to deliver meaningful impacts to stakeholders at all levels of the organisation.<br /> <br /> <br /> <br /> <br /> <br /> <strong>THE ROLE &amp; RESPONSIBILITIES</strong><br /> <br /> <br /> <br /> As the Group Technology Manager, you'll manage a small internal IT team and be accountable for ensuring the ongoing delivery and improvement of IT Services to the organisation and its sub-companies.<br /> <br /> <br /> <br /> With many IT Services being outsourced to external providers, a considerable element of the role involves external IT vendor management and relationships building.<br /> <br /> <br /> <br /> It's a hands-on, forward thinking, and interactive role in flat organisational structure, involving significant collaboration with senior stakeholders to continuously align IT to business objectives. <br /> <br /> <br /> <br /> Full time in office role. <br /> <br /> <br /> <br /> <strong>Responsibilities:</strong><br /> <br /><ul><li><strong>External Vendor Management: </strong>extensive relationship building with and management of external IT Providers who deliver IT Managed Services and Managed Security Services (incl Managed SOC).</li><li><strong>Operational Excellence: </strong>accountable for IT Service Delivery - ensuring the availability, reliability, performance, and security of all IT systems and infrastructure (Azure &amp; Microsoft 365)</li><li><strong>IT Strategy:</strong> in collaboration with external IT Providers, develop and implement the IT Roadmap for ongoing and future needs (including Cyber Security).</li><li><strong>Security Program oversight</strong> - managing the overall security framework and strategy, ensuring controls are implemented to industry best practice, and continually improving cybersecurity maturity level.</li><li><strong>IT Project Management</strong>: take a lead role in the planning and execution of IT projects and initiatives.</li><li><strong>Incident &amp; Change Management</strong>: managing incident response and change management processes.</li><li><strong>Architecture Oversight</strong>: Design and align solutions and enterprise architecture for group-wide initiatives.</li><li><strong>Budget Management</strong>: work with the Head of Shared Services to develop and manage IT Budgets for ongoing and future needs.</li><li><strong>M&amp;A / Integrations</strong> - leading M&amp;A activity as the IT Workstream Lead.</li><li><strong>Team Leadership</strong>: manage and develop a small internal IT team - 1x End User Support Analyst<br /><br /></li></ul><br /> <br /> <strong>REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</strong><br /> <br /> <br /> <br /> Suited for an IT Manager (or similar) professional with background operating in small to mid-sized yet complex environments requiring extensive external IT vendor management.<br /> <br /> <br /> <br /> Ideal for someone who thrives in fast-paced and busy environments that will utilize their organizational skills and ability to engage with stakeholders at all levels to align IT with business objectives.<br /> <br /> <br /> <br /> <strong>Required background &amp; experience:</strong><br /> <br /><ul><li><strong>Experience</strong>: proven IT leadership experience within small to mid-sized yet complex organisational structures, encompassing cloud infrastructure, end user computing, cybersecurity, and IT project management.</li><li><strong>Proven track record</strong>: demonstrated success managing external IT vendors to deliver IT services that enable business objectives.</li><li><strong>Big picture &amp; forward thinking</strong>: ability to understand changing business requirements, anticipate future tech needs, and translate these into actionable roadmaps / deliverables.</li><li><strong>Stakeholder management &amp; communication</strong>: ability to translate technical IT concepts into an easily understandable manner while confidently engaging with stakeholders at all levels.</li><li><strong>External vendor management</strong>: proven experience forming relationships with and managing IT Service Delivery from external IT providers.</li><li><strong>Industry experience</strong>: within Financial Services and/or Professional Services (or similar) is preferred.</li><li><strong>Attitude &amp; personality:</strong></li></ul>- Proactive and adaptable self-starter with strong organisational skills.<br /> <br /> - Enjoys operating in small IT teams being hands-on to project manage IT outcomes.<br /> <br /> - Natural collaborator who thrives proactively engaging with others to understand/solve their IT issues.<br /> <br /> - At their best in fast-paced, busy, and growing environments.<br /> <br /> - Corporate &amp; professional presentation and communication skills. <br /> <br /><ul><li><strong>Comfortable with a full time in office role. </strong></li></ul><br /> <br /> <br /> <br /> <strong>This is full time permanent role located in the Sydney CBD and is offering $</strong><strong>160,000 - $178,571 </strong><strong>(</strong><strong>plus super) + 10% bonus potential - depending on experience.</strong><br /> <br /> <br /> <br /> <strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong><br /> <br /> <br /> <br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <br /> <br /> <br /> <br /><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk2MjczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-10-02T07:30:42Z
Desktop Support Engineer (L1-3)
  • Sydney, New South Wales
  • remote
  • Permanent placement
  • 100000 - 120000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This recognisable and well-known ASX-listed business delivers critical services inside the infrastructure sector. </p><p> </p><p>On offer:</p><p>· Newly created role inside a fast-paced technology-focused organisation in a high-growth phase (circa 100 staff and growing!).</p><p>· Currently uplifting EUC and security that will make a meaningful impact across the organisation.</p><p>· Collaborative IT team who are focused on solving problems and making things better.</p><p>· Ongoing professional development available (incl certifications).</p><p>· Considerable horizontal growth and career path available in the EUC space.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>Desktop Support role focused on the support, maintenance, and administration of desktop infrastructure and the EUC environment - focusing on Microsoft 365.</p><p> </p><p>You'll be the primary point of contact for in-person IT support to 50 end users across 2 sites in Sydney, while also assisting the wider IT team with support for other Australian offices.</p><p> </p><p>It's a broad and varied role offering considerable horizontal growth in the EUC space.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Provide level 1-3 IT support to end users across desktops, laptops, mobility, peripherals, and network connectivity. </li><li>Support, maintenance and administration of the Microsoft 365 tenancy.</li><li>Device management and deployment via Intune &amp; Autopilot.</li><li>Application packaging &amp; deployment.</li><li>Troubleshooting network connectivity (VPN, Wi-Fi, network printers etc).</li><li>User onboarding/offboarding + maintenance of permissions &amp; account access (on-prem Active Directory &amp; Entra ID)</li><li>Assist in the delivery of EUC projects - security uplift (e.g. email security, conditional access); improvement of M365 tenant; improve EUC documentation/processes; implement automation in the environment.</li><li>Provide exceptional customer service and help to a diverse group of corporate and non-corporate end-users.</li></ul><p>· <span style="text-decoration: underline;">This is a full time in-office role. </span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Desktop/End User Support professional with proven in-person support experience across M365 &amp; Intune inside mid-sized yet complex environments.</p><p> </p><p>It's ideal for a self-starter who can work autonomously and enjoys a broad + varied L1-3 role where they can take ownership and implement uplift/automation to improve security and the end users IT experience.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1-3 Desktop Support experience inside mid-sized yet complex corporate environments.</li><li>Core expertise with the support, troubleshooting, and administration of Microsoft 365, Intune, Active Directory/Entra ID, Windows OS.</li><li>Windows Server administration and patching experience.</li><li>ITIL experience.</li><li>Application packaging skills is beneficial.</li><li>Demonstrated experience proactively supporting end-users in an autonomous capacity.</li><li>Great "IT bedside manner" who can keep calm under pressure and patiently support a diverse range of corporate and non-corporate end users. Demonstrated experience proactively taking ownership of tasks and uplifting/improving EUC and security.</li><li>Corporate/professional presentation with clear &amp; confident communication / customer service abilities.</li><li><span style="text-decoration: underline;">Comfortable working full time onsite in the office. </span></li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is $100,000 - $120,000 + super. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, Australian Citizenship </em></strong><strong>and ability to obtain NV1 clearance </strong><strong><em>is required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (06800-0013317098.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUxMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-10-14T02:33:59Z
Senior Risk Analyst | Asset Management
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 120000 - 140000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p>Are you an experienced Risk professional looking for your next career move? This is an exciting opportunity to join a growing, forward-thinking financial services business that manages complex portfolios across global markets.</p><p>We are seeking a <strong>Senior Risk Analyst</strong> with strong expertise in operational risk and compliance. You'll play a key role in strengthening the organisation's risk management framework and ensuring alignment with regulatory requirements, particularly in relation to <strong>ASIC guidelines</strong>.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee and enhance operational risk and compliance frameworks across the business.</li><li>Monitor and assess regulatory obligations, providing advice and guidance to stakeholders.</li><li>Conduct risk reviews, control testing, and incident management processes.</li><li>Partner with business units to embed a strong risk culture and ensure adherence to policies and frameworks.</li><li>Prepare and present risk and compliance reporting to senior leadership and governance forums.</li><li>Support the continuous improvement of risk management systems and processes.</li></ul><p><strong>About You</strong></p><ul><li>2+ years experience in an <strong>operational risk and compliance</strong> role.</li><li>Exposure to <strong>ASIC regulatory obligations</strong> is essential.</li><li>Background in <strong>asset management</strong> is highly desirable, though candidates from broader financial services (e.g., wealth, superannuation, banking, insurance) will also be considered.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to build strong relationships and influence across a business.</li></ul><p><strong>Why Join?</strong></p><ul><li>Opportunity to be part of a purpose-driven organisation with a focus on sustainability and long-term value creation.</li><li>Collaborative, supportive team environment with exposure to senior stakeholders.</li><li>Competitive remuneration package and benefits.</li></ul><p>If you are a risk professional seeking a challenging and rewarding opportunity in a dynamic financial services environment, we'd love to hear from you.</p><p><strong>How to Apply:</strong><br /> Please submit your CV and a short cover letter outlining your relevant experience and motivation for applying.</p><p> </p><p><em>Reference Number: 06800-0013313846</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid position</h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amF5ZG9uLmdpbGwuMDQ1MTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-08T06:23:14Z
Part-time Financial Analyst Contract
  • Randwick, New South Wales
  • remote
  • Permanent placement
  • 500 - 600 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong>Finance Analyst</strong><br /><strong> Well-Established Australian Services Business | Sydney</strong></p><p><strong>6-8 month Part-Time contract. </strong></p><p>Are you a finance professional looking to step into a role where your insights truly make an impact? This is an exciting opportunity to join a large, well-regarded Australian services business with a strong reputation in the market.</p><p>As a Finance Analyst, you'll play a key role in driving financial performance and supporting decision-making across the organisation. This role will see you working closely with senior stakeholders, providing meaningful analysis, and contributing to the delivery of high-quality financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the budgeting and forecasting process, ensuring accuracy and timeliness</li><li>Conduct variance analysis and provide insights to business leaders</li><li>Assist with components of month-end close, including journal postings</li><li>Prepare and deliver management reporting packs</li><li>Partner with non-financial stakeholders to provide clear financial insights and guidance</li><li>Contribute to continuous improvement initiatives across reporting and analysis</li></ul><p><strong>About You:</strong></p><ul><li>Proven experience in budgeting, forecasting, and financial/management reporting</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication skills, with the ability to explain financial information to non-finance stakeholders</li><li>Attention to detail, with a proactive and collaborative approach</li><li>CA/CPA qualified or currently studying (advantageous)</li></ul><p><strong>What's on Offer:</strong></p><ul><li>Join a large, established business with a great reputation</li><li>Work in a supportive environment that values collaboration and professional development</li><li>Exposure to senior stakeholders and the opportunity to influence outcomes</li><li>Competitive salary package and career growth opportunities</li></ul><p>If you're looking to build on your finance career in a dynamic and respected business, this is an opportunity not to be missed.</p><p> </p><p><em>Reference Number: </em><em>06800-0013303938</em></p><p><em> </em></p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGFzY2FsZS5kZXNwbGVudGVyZS4yMTAzNS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-09-23T07:43:36Z
Data Engineer
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 130000 - 140000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p>Robert Half are partnering with a highly reputable and well-established Wealth Management firm with operations across the ANZ region. The company is known for its commitment to innovation, long-term client relationships, and data-driven investment strategies. As the business continues to evolve and scale, they are investing heavily in their data capabilities and looking to bring in top-tier talent to support this growth.</p><p> </p><p>We're seeking a <strong>Data Engineer</strong> with a strong background in the <strong>Microsoft technology stack</strong> who will support enterprise-wide data initiatives and enable seamless data flow across systems and platforms.</p><p> </p><p>This is an excellent opportunity for a Mid to Senior-level professional with experience in complex data environments, ideally within <strong>Financial Services, Wealth Management, or related domains</strong>.</p><p> </p><p><em>Key Responsibilities:</em></p><ul><li>Design, develop, and maintain data pipelines and integration solutions across Microsoft technologies.</li><li>Collaborate with data architects, analysts, and business stakeholders to ensure smooth data flow and consistency across platforms.</li><li>Integrate data from multiple on-premises and cloud sources.</li><li>Monitor, troubleshoot, and optimize data integration workflows and performance.</li><li>Contribute to data governance, data quality, and best practice frameworks.</li><li>Participate in strategic data projects supporting business growth and transformation initiatives.</li></ul><p> </p><p><em>Key Skills &amp; Experience:</em></p><ul><li>Proven experience across end-to-end Data Engineering projects.</li><li>Strong expertise across the Microsoft data stack, including but not limited to:</li><ul><li>SQL Server (SSIS, SSRS, T-SQL)</li><li>Azure Data Factory / Azure Synapse / Azure Data Lake</li><li>Power BI</li></ul><li>Strong understanding of data architecture, data warehousing concepts, and integration best practices.</li><li>Experience working with APIs and cloud/on-prem data sources.</li><li>Ideally experience within Financial Services / Wealth Management.</li><li>Strong problem-solving skills &amp; attention to detail.</li><li>Excellent communication &amp; stakeholder engagement abilities.</li></ul><p> </p><p><em>Requirements:</em></p><ul><li><strong>Must have full, unrestricted full-time working rights in Australia</strong></li><li>Must be able to attend their Sydney offices - Hybrid working environment.</li></ul><p> </p><p><em>What's on Offer:</em></p><ul><li>Join a high-performing team in a highly respected Wealth Management business.</li><li>Play a central role in building modern, scalable data solutions.</li><li>Work in a mature, collaborative environment with strong leadership and direction.</li><li>Competitive remuneration and long-term career growth opportunities.</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uMDk5OTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-18T00:09:50Z
Credit Analyst | Asset Finance
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 90000 - 110000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong>About the Role</strong></p><p><br /> We are seeking a motivated and detail-oriented <strong>Credit Analyst</strong> to join our Asset Finance team. In this role, you will be responsible for assessing credit risk, evaluating customer creditworthiness, and making sound, commercially viable lending decisions in line with company credit policies. You will work closely with internal teams and external stakeholders to ensure timely and accurate credit decisions while delivering outstanding customer service.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Assess and approve credit applications within delegated authority.</li><li>Escalate matters outside delegation while maintaining a positive, solutions-focused approach.</li><li>Ensure compliance with internal policies, credit frameworks, and regulatory requirements.</li><li>Analyse financial information, including balance sheets, profit &amp; loss statements, BAS, and bank statements.</li><li>Minimise fraud, credit, and operational losses below industry benchmarks.</li><li>Build strong working relationships with introducers, suppliers, and internal stakeholders.</li><li>Support other areas of the business as required.</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Minimum 2 years' experience in a finance industry role (asset finance experience desirable).</li><li>Strong knowledge of lending structures such as personal loans, finance leases, chattel mortgages, and operating leases.</li><li>Familiarity with legislation and regulations including NCCP, AML/CTF, PPSR, Privacy Act, and Veda.</li><li>Proficiency in financial analysis and interpreting credit data.</li><li>Intermediate MS Office skills (Word, Excel, Outlook, Teams).</li><li>Excellent communication and relationship management skills.</li><li>Strong attention to detail and the ability to manage competing priorities.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Mandatory: Knowledge of regulatory frameworks (NCCP, AML/CTF, Privacy Act).</li><li>Desirable: Degree in Business, Accounting, or related field; Certificate IV in Finance and Mortgage Broking or equivalent.</li></ul><p> </p><p><strong>Why Join Us?</strong></p><ul><li>Be part of a collaborative and supportive team environment.</li><li>Gain exposure to a wide range of asset finance products.</li><li>Opportunities to grow your career in credit and risk.</li><li>Prime Sydney CBD location.</li></ul><p> </p><p><em>Reference Number: 06800-0013303927</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid position</h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amF5ZG9uLmdpbGwuNjAwMTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-30T06:10:13Z
Desktop Support Engineer
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 40.28 - 40.28 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're looking for a Desktop Support Engineer (Level 1/2) to join a high-impact team during a major Salesforce go-live, specialising in Mobile Device Management (MDM) and Azure MFA. This hands-on role combines traditional desktop support with authentication, access management, and end-user assistance, supporting a large user base during a period of rapid growth.</p><p>Location: Sydney (On-site)<br /> Contract: 29th October - 12th December 2025, with strong potential to extend</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 desktop support in a busy Windows environment, including troubleshooting desktops, laptops, monitors, printers, and other hardware.</li><li>Support staff with Azure MFA setup, password resets, permission checks, and login issues, following existing guides and processes.</li><li>Configure, deploy, and manage Azure MFA and MDM platforms, ensuring devices are secure, compliant, and correctly configured.</li><li>Assist with account creation, access changes, and onboarding/offboarding processes for new and departing staff.</li><li>Install, configure, and update software applications, including Office 365, VPN clients, and endpoint security tools.</li><li>Respond to service desk tickets, providing remote and onsite troubleshooting for hardware, software, and access-related issues.</li><li>Monitor device compliance through MDM dashboards and escalate anomalies to Level 3 or IT Security teams.</li><li>Collaborate with IT teams to align MFA and MDM policies with security standards.</li><li>Maintain accurate documentation of technical processes, guides, and support steps, contributing to the knowledge base.</li></ul><p> </p><p><strong>Skills &amp; Experience:</strong><strong><span style="text-decoration: underline;"><br /> </span></strong>2-3 years' experience providing Level 1/2 support. <br /> </p><p>With their Salesforce go-live and ongoing growth, there's a huge opportunity to extend beyond the initial contract, giving you the chance to specialize in MDM and MFA, gain broad desktop support experience, and make a real impact on a large-scale IT environment.</p><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (</em>06800-0013313847<em>)</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy40MDY1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-10-08T05:30:40Z
Desktop Support Engineer| (Newcastle/Central Coast)
  • Newcastle, New South Wales
  • remote
  • Permanent placement
  • 40.28 - 40.28 AUD / Hourly
  • <table width="680"><tbody><tr><td width="552"><p><strong>Join an Exciting Project as a Desktop Support Engineer - On-going contract </strong></p><p> </p><p>We are seeking a skilled Level 1/2 IT Support Engineer to join an ambitious project supporting a leading client in the civil engineering and construction space. This organisation is renowned for delivering large-scale infrastructure projects that shape communities and drive innovation. If you're passionate about IT support and thrive on different client sites, this role offers an excellent opportunity to showcase your expertise.</p><p> </p><p>Working Hours - 8:30am-4:30pm</p><p><strong>Location:</strong> 2x office locations <br /> Broadmeadow 2292 - 3 days <br /> Kangy Angy 2258 - 2 days</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive IT support to VIPs, Executive Assistants, and other team members, ensuring minimal downtime and seamless operations.</li><li>Manage and troubleshoot issues related to Office 365 applications and Windows 10/11 operating systems.</li><li>Oversee configuration, deployment, and support of iOS devices using mobile device management tools.</li><li>Utilize ServiceNow or similar platforms to log, track, and resolve incidents efficiently.</li><li>Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, and video conferencing systems.</li><li>Provide remote assistance using tools like TeamViewer or Remote Desktop Protocol to resolve user issues quickly.</li><li>Perform troubleshooting, repairs, and upgrades for desktops, laptops, printers, and other hardware.</li><li>Apply basic cybersecurity principles to ensure a secure IT environment.</li><li>Support cloud-based platforms such as Azure or AWS for storage and application needs.</li><li>Manage and deploy software using tools like SCCM and Intune.</li><li>Ensure data integrity through proper backup and recovery processes.</li><li>Coordinate the collection and distribution of IT assets across locations.</li><li>Perform regular checks and maintenance on printers and video conferencing room systems.</li><li>Handle escalated incidents and ensure proper resolution in a timely manner.</li></ul><p> </p><p>What we're looking for:<br /> We're seeking someone who can hit the ground running with solid technical expertise, outstanding problem-solving skills, and a collaborative mindset. Prior experience in a fast-paced project or engineering environment is a plus.</p><p> </p><p> </p><p> </p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy42MDc3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-09-17T01:34:51Z