33 results for Customer Service Manager in Melbourne, Victoria

Senior Recruitment Consultant

Melbourne CBD, Victoria
remote
Permanent placement
80000 - 100000 AUD / Yearly
🚨 We're hiring: Senior Recruitment Consultant | Melbourne 🚨 Looking for a career move that combines purpose, progression, and people? Join Robert Half Melbourne and discover what's possible in a role where your success is supported, celebrated, and truly rewarded. Whether you come from agency recruitment, solution sales, or a consultative B2B background, this is your chance to build a career with one of the world's most respected talent solutions organisations 🌏Why Robert Half?Robert Half is the world's first and largest specialised recruitment consultancy. We ranked in the Top 20 of Australia's Best Workplaces™ 2022 & 2024 and re-certified for every year. We are proud to be recognised as a Fortune® Most Admired Company™ for the 29th consecutive year, and the only company in our sector to earn that honour. Our Melbourne office is a key hub in our Aus-NZ business, with a long-standing client base, an established brand reputation with our customers, and a very tenured, high-performing team. Here - you'll step into a high-trust culture that balances autonomy with support and innovation with performance. Our Melbourne office is growing. You'll be part of a collaborative, high-energy team that's known for delivering real results while having a lot of fun along the way. As part of our global business, you'll have the tools, training, and support to thrive. What sets us apart?<ul><li>Best-in-class recruitment tools and tech (including AI-powered systems)</li><li>Continuous learning and development at every stage of your career</li><li>Recognition programs with local and global rewards</li><li>A people-first workplace that supports wellbeing and growth</li><li>Awesome people who love what they do</li></ul> What you'll do<ul><li>Build and manage your own portfolio of clients and candidates</li><li>Partner with hiring managers to deliver tailored talent solutions</li><li>Source, assess and represent top talent in your specialisation</li><li>Use your market knowledge to consult and advise</li><li>Contribute to a positive team culture and broader business success</li></ul> Who you are We're looking for individuals who …<ul><li>Have at least 3+ years' experience in 360-degree recruitment or solution-based B2B sales</li><li>Are commercially driven and results-focused</li><li>Are naturally consultative and relationship-oriented</li><li>Are resilient, curious, and open to learning</li><li>Are a team player who brings energy and integrity to everything they do</li></ul> What you'll get<ul><li>Competitive base salary, plus super, plus uncapped commission</li><li>Clear progression opportunities, both locally and internationally</li><li>In-house training and development programmes</li><li>AI-powered tech and tools to support your success</li><li>Local, national, and international recognition events</li><li>Inclusive workplace programs, wellbeing initiatives, and generous leave allowances</li><li>Community involvement and CSR opportunities</li><li>Many other company benefits ...</li></ul> Ready to take the next step? Apply now for a confidential chat on a career with us. Applicants must have full working rights in Australia or the relevant experience required for sponsorship for permanent employment as Recruitment Consultant. This hiring is permanent, full-time and not temporary/casual. At Robert Half, inclusion is part of who we are. We welcome diverse perspectives and experiences - so you can bring your whole self to work and thrive in an environment where everyone belongs.<img src="https://counter.adcourier.com/YS5taW50ZXIuOTQ4OTIuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
2026-07-06T02:32:54Z

Business Analyst | Optima Rostering

Melbourne CBD, Victoria
remote
Contract/Temporary
150000 - 170000 AUD / Yearly
The CompanyOur client is a long-established, for-purpose healthcare and aged care provider with more than a century of history and over 10,000 people delivering care across Victoria. They look after people at every stage of life, and they care just as much about the teams doing that work. It's a values-led organisation where the systems you help build flow straight through to the frontline, and where transformation is done thoughtfully, not just quickly. The RoleBehind every great care team is a roster that works. We're looking for a Business Analyst who understands that, and who wants to do work that genuinely matters.This isn't a role about writing requirements and handing them over. It's about getting under the skin of how a large, complex workforce actually runs, asking the hard questions, and helping design something better. If you like untangling messy real-world problems and you take quiet pride in getting the detail right, you'll feel at home here.You'll be a key part of an Optima (RLDatix) workforce management and rostering transformation, working across HCM and payroll integrations to turn genuinely complicated workforce rules into clean, well-designed processes. What your day will look like<ul><li>Digging into current rostering, time-and-attendance and workforce processes, then reimagining how they could work, rather than simply documenting what's there</li><li>Making sense of complex enterprise agreements (EBAs) and modern awards, the penalty rates, allowances, loadings and rostering rules, and translating them into clear requirements and configuration logic</li><li>Working shoulder to shoulder with HR, payroll, clinical and operational teams, building trust and bringing people with you as processes change</li><li>Producing the artefacts that hold a project together: process maps, business rules, decision logs, requirements and traceability</li><li>Rolling up your sleeves through SIT and UAT, from test prep to defect triage, making sure everything stands up against the awards and the process design</li><li>Helping change and training land well, so new ways of working actually stick</li></ul> Your ProfileYou'll be an readily available Business Analyst with experience with Rostering andWorkforce Management experience.<ul><li>5+ years as a Business Analyst, with real form in process re-engineering and improvement, not just gathering requirements</li><li>Deep experience in health or aged care, ideally on workforce, rostering, HR or payroll work</li><li>A strong grasp of EBAs and modern awards, and a feel for how those rules play out inside a workforce management system</li><li>Hands-on exposure to rostering and workforce platforms (Optima / RLDatix is a real plus), and to HCM and payroll integrations</li><li>The people skills to move comfortably between clinical, corporate and technical conversations</li><li>A sharp analytical mind, clean documentation, and the judgement to know when to push and when to align</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013463096NA<h4>This is a hybrid position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bmljay5hYmJvdHQuMjk3NDUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-30T07:21:44Z

Payroll Officer

Melbourne CBD, Victoria
remote
Permanent placement
80000 - 90000 AUD / Yearly
The CompanyOur client is a well-recognised organisation, renowned for their vibrant culture, creativity, and supportive team environment. They pride themselves on creating a workplace where people genuinely enjoy coming to work - collaborative, energetic, and grounded in mutual respect.This is a fantastic opportunity to join a high-performing payroll team in a company that values both professional excellence and work-life balance. The RoleWe are seeking an experienced Payroll Officer to join a collaborative and high-performing team. This role is responsible for delivering accurate end-to-end payroll processing while ensuring compliance with Australian payroll legislation and internal policies. Working closely with Finance and HR, you'll play a key role in maintaining payroll accuracy, supporting employees, and driving continuous process improvements.Key responsibilities include:<ul><li>Processing end-to-end Australian payroll, including new starters, terminations, salary changes and payroll adjustments.</li><li>Maintaining payroll and HR records to ensure data accuracy and compliance.</li><li>Preparing payroll reconciliations, reporting and supporting month-end and year-end processes.</li><li>Managing payroll enquiries and providing excellent support to employees and stakeholders.</li><li>Identifying opportunities to improve payroll processes and maintain high data integrity.</li></ul> Your ProfileYou are a proactive and detail-oriented Payroll Officer who enjoys working in a fast-paced environment and takes pride in delivering accurate payroll outcomes. You have strong organisational skills, excellent attention to detail and a customer-focused approach to supporting employees and stakeholders.You will bring:<ul><li>A minimum of two year's end-to-end Australian payroll experience (essential).</li><li>Strong knowledge of Australian payroll legislation, PAYG, superannuation and leave entitlements.</li><li>Experience working in a medium to large organisation.</li><li>Proficiency with payroll systems and intermediate to advanced Microsoft Excel skills.</li><li>Excellent communication, organisational and problem-solving abilities.</li><li>A collaborative approach and a commitment to continuous improvement.</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013467797STBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjU2ODQ0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-09T06:18:05Z

Senior Recruitment Consultant

Mulgrave, Victoria
remote
Permanent placement
80000 - 100000 AUD / Yearly
🚀 An exciting opportunity in Melbourne Southeast We are growing! Our Melbourne Southeast office is at the heart of our success, offering a dynamic and supportive environment where you can thrive. At Robert Half, our collaborative culture unites us - locally in Melbourne, across our A/NZ organisation, and globally across 20 countries.Joining Robert Half means being part of an organisation deeply invested in your professional and personal growth.We provide: ✅ Cutting-edge technology and tools to support your success. ✅ Continuous training and development programs. ✅ World-class rewards and recognition. ✅ An immersive employee experience that prioritises your well-being and career growth.Whether you come from recruitment, sales or a B2B background, this is your opportunity to build a career with us!The Role:As a Recruitment Consultant at Robert Half, you will be the bridge between top-tier candidates and leading businesses in Melbourne's Southeast region.Your day will involve:<ul><li>Expand your professional network and develop strong business relationships across the Melbourne market.</li><li>Build and maintain your own portfolio of clients and candidates in your area of specialisation.</li><li>Deliver end-to-end talent solutions for clients across various industries.</li><li>Stay informed about market trends and provide consultative insights.</li><li>Participate in company events, networking activities, CSR initiatives, and community engagement opportunities.</li></ul>Your Skills & Experience <ul><li>Experienced in 360-degree recruitment or solution based B2B sales/service.</li><li>A team player who brings energy and integrity into everything you do.</li><li>Employs a consultative and strategic approach to sales, focusing on tailored solutions that meet client needs.</li><li>Integrity, resilience and a growth-orientated outlook.</li><li>A team player mentality, with a passion for working in a supportive and high performing team environment.</li></ul>What you get: <ul><li>Unbeatable training to get you up to speed (and keep you there).</li><li>Career growth that's real</li><li>Local, national and international recognition events</li><li>National and international mobility across our 330+ global offices</li><li>Team vibes - we work hard, but we laugh harder.</li><li>Flexibility - because we get that you have a life outside of work</li><li>A global name with a local heartbeat</li></ul>Ready to love what you do (and who you do it with)? Hit that apply button and send us your CV.Let's chat about how your next great job could be right here, with us.Real people. Real careers.We're hiring across both Finance & Accounting and Business Support practice areas, offering plenty of exciting opportunities in our office. At Robert Half inclusion is embedded in our DNA. We celebrate unique perspectives, backgrounds, and ideas-allowing you to bring your authentic self to work while contributing to a more inclusive and innovative workplace. Applicants must have full working rights in Australia or relevant sponsorship for permanent employment. <img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci41MjUxNy4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-06-17T05:38:48Z

AP & AR Team Lead

Melbourne CBD, Victoria
remote
Contract/Temporary
105000 - 115000 AUD / Yearly
Company:Robert Half is partnering with a prestigious Melbourne not-for-profit based in the CBD to recruit an AP & AR Team Lead on a 12-month fixed term contract.Our client offers a flexible work from home model and prides themselves on a collaborative, supportive culture where every team member's contribution directly impacts the wider operational success. The role:Reporting directly to the Finance Manager, you will lead a combined Accounts Payable and Accounts Receivable team, driving robust financial controls while acting as a champion for process improvement.Your key responsibilities will include:<ul><li>Lead, mentor, and motivate a combined transactional finance function (Accounts Payable & Accounts Receivable)</li><li>Oversee and approve payment and receipting batches, ensuring strict compliance, risk mitigation, and accuracy.</li><li>Manage the end-to-end lifecycle of the corporate card program</li><li>Drive continuous improvement by updating standard operating procedures and developing training material to boost efficiency.</li><li>Deliver business-wide training on transactional finance processes, and system workflows.</li><li>Oversee complex billings, intercompany recharges, and contract invoicing compliance.</li><li>Perform complex reconciliations and provide targeted analysis on aged balances</li><li>Support year-end prep and act as a key contact for internal and external audit queries.</li><li>Champion finance system enhancements</li></ul> About You:<ul><li>Proven experience in a senior transactional finance position or a similar supervisory/leadership role.</li><li>Strong end-to-end knowledge of both Accounts Payable and Accounts Receivable functions within a complex, multi-entity environment.</li><li>Keen appetite for both process improvements</li><li>Previous experience with an ERP</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013456635 - FMThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/ZmVyZ3VzLm1hbm5lcnMuMDkwOTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T22:01:56Z

Accounts Payable Officer

Melbourne CBD, Victoria
remote
Contract/Temporary
38 - 40 AUD / Hourly
The CompanyRobert Half is currently recruiting for an experienced Accounts Payable Officer to commence ASAP in a temporary role within a well established and respected northern suburbs organisation.Our client is experiencing an ever-increasing workload while undergoing transformational change.This is a great opportunity for an Accounts Payable Officer who can hit the ground running and be a part of a motivated finance team with a supportive & collaborative culture! The RoleReporting to a motivational and caring Accounts Payable Manager you will be responsible for end-to-end accounts payable duties. Some typical duties will involve:<ul><li>High volume processing of supplier invoices</li><li>Coding and matching invoices to Purchase Orders</li><li>Supplier & internal query resolution</li><li>Reconciliations</li><li>Assist with overdue invoices and potential duplicate payments</li><li>Assisting with internal reporting</li></ul>This position will give you exposure to a large organisation undergoing a period of growth and change. Your ProfileTo be successful you will have proven experience in a high volume, fast-paced role. The following attributes will also be highly advantageous:<ul><li>Strong attention to detail</li><li>Effective communication skills</li><li>Intermediate Excel skills</li><li>Ability to meet deadlines and hit KPIs</li></ul>Essential for this opportunity will be proven experience with a large ERP System (SAP/Oracle/Tech One).Please note that there are no work from home opportunities with this position.If you are immediately available and are looking for a long-term opportunity please contact us as soon as possible. Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0013467007By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjQ2NjA2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-08T06:18:18Z

Accounts Payable Officer

Port Melbourne, Victoria
remote
Permanent placement
79000 - 84000 AUD / Yearly
Robert Half has partnered exclusively with a reputable and high performing company in the search for a permanent Accounts Payable Officer.Our client is a well-established Australian manufacturing and distribution business with a significant national footprint. Operating within a fast-paced and highly regulated environment, the organisation is known for its commitment to quality, operational efficiency, and continuous improvement.With a diverse workforce and multiple operational sites, the business offers employees the opportunity to work within a collaborative and values-driven culture while supporting critical supply chain and production activities across Australia and international markets. Your Responsibilities:As an Accounts Payable Officer, you will be responsible for:<ul><li>Handling high volumes of invoices through D365</li><li>Bank and supplier statement reconciliations</li><li>Fortnightly and monthly payment runs</li><li>Partnering with operational and procurement teams</li><li>Resolving supplier queries</li><li>Vendor management</li><li>Master data management</li><li>Adapting to ad-hoc tasks as they arise</li></ul> Your Profile:To excel in this role, you should possess:<ul><li>A minimum of 3 years of experience in a similar role</li><li>Confidence in handling end-to-end Accounts Payable duties</li><li>Proficiency in any large-scale ERP system, Ideally Microsoft based</li><li>Strong organisational and communication skills</li><li>The ability to consistently meet deadlines</li><li>The versatility to work independently and collaboratively</li></ul>If you are looking for an exciting Accounts payable contract and are immediately available, please apply now! Apply TodayPlease send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 31. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference: 06810-0013459074 - LBBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGFjaGxhbi5icm93bi4yNjc5NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-23T06:18:16Z

Senior Recruitment Consultant

Mulgrave, Victoria
remote
Permanent placement
80000 - 100000 AUD / Yearly
Senior Recruitment Consultant - Mulgrave Accounting & Finance | Business SupportThe opportunityRobert Half has 77-years of global expertise, but we operate with a challenger mindset. In Mulgrave, our practice groups are growing, and we're looking for experienced, high-performing recruiters to help us strengthen our high performing teams.If you're a proven 360° recruiter (or a consultative B2B sales professional) who wants to elevate your desk, your earnings and your long-term career trajectory - this is your platform.What you'll doAs a Senior Consultant at Robert Half, you will operate as a true market specialist and trusted advisor. You will own and grow your portfolio with autonomy, commercial discipline and strategic intent.You will:<ul><li>Build and deepen C-suite and senior stakeholder relationships</li><li>Develop and execute a clear market strategy for your vertical</li><li>Drive new business through intelligent, insight-led conversations</li><li>Manage end-to-end recruitment processes with pace and precision</li><li>Build high-quality active and passive talent pipelines</li><li>Provide clients with market intelligence and salary insights</li><li>Collaborate with high-performing colleagues to win and deliver major accounts</li></ul>This is a role for someone who sees recruitment as a professional services career - not a transactional job.Who you areYou're an experienced recruiter or B2B sales professional. You understand margin, pipeline, conversion and long-term account growth. You take pride in running a high-performing desk and building repeat business. You're competitive, but you value collaboration over ego.You likely bring:<ul><li>A strong 360° agency recruitment track record or</li><li>Proven success in consultative B2B sales</li><li>Confidence engaging senior decision-makers</li><li>Commercial acumen and strong negotiation capability</li><li>Resilience, pace and accountability</li><li>A growth mindset and comfort leveraging AI and modern recruitment technology</li></ul>Most importantly - you want to be in an environment where performance is recognised and rewarded properly.Why top performers choose Robert HalfWe combine global scale with local expertise, giving you brand credibility, established frameworks and real career mobility.You'll receive:<ul><li>Competitive base + super + uncapped commission (genuinely uncapped)</li><li>Hybrid working model</li><li>Industry-leading training and structured career pathways</li><li>Investment in AI and recruitment technology to increase your productivity</li><li>Clear promotion criteria and transparent progression</li><li>National recognition programs and divisional incentives</li><li>Global awards, including our "Reach for the Stars" program in Las Vegas</li><li>Career mobility across ANZ, North America, EMEA and APAC</li><li>Wellbeing initiatives, volunteer leave and inclusive employee network groups</li></ul>We reward performance. We invest in careers.The bottom lineIf you're ambitious, commercially sharp and ready to build something meaningful in the Melbourne South-East market, let's talk. This is a career move, not a job change.Applicants must have full working rights in Australia. Shortlisted candidates will be contacted within 1-2 business days.Robert Half is committed to fostering an inclusive, equitable and diverse workplace. We value diversity of thought and perspective and believe high-performing teams are built on different experiences and ideas.<img src="https://counter.adcourier.com/YS5taW50ZXIuMDcxMzAuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
2026-07-06T02:41:21Z