4 results for Business Intelligence Manager in Melbourne, Victoria

Senior Revenue Manager - Global Business

Melbourne, Victoria
remote
Permanent placement
120000 - 130000 AUD / Yearly
The CompanyRobert Half is proud to be partnering with a well-established, publicly listed, and highly regarded global leader in the leisure and hospitality sector to appoint a Senior Revenue Manager, with responsibility for utilising their experience to drive growth and profitability across a portfolio of high performing hotels in a pivotal region. Headquartered in the US, the business is one of the largest companies in its industry globally and has earned a longstanding reputation for the consistently high quality of its delivery as well as a peerless commitment to continuous improvement and evolution. The APAC region has been established for over 20 years and is one of, if not the, most important geographies for the mid to long-term growth for the business and is one of critical significance for the future success of the company. A highly profitable and successful business with an established history both regionally and internationally, the organisation is proud of the culture it has fostered. With high levels of engagement and morale, the group is built around shared values of inclusion, integrity, openness to new ideas and a commitment to and focus on its customer group. The RoleIn this highly visible position combining hands-on revenue management, commercial analytics, stakeholder engagement and team mentorship, the appointed candidate will work closely with franchise partners, commercial teams and senior leadership. The successful candidate will help shape revenue strategies, enhance reporting capability and deliver measurable commercial outcomes. In short, they will utilise their experience and commerciality to make a high-performing business even better.Specifically, they will:<ul><li>Lead commercial revenue strategy across a diverse property portfolio.</li><li>Utilise data to create and action commercial insights.</li><li>Drive RevPAR, market share and commercial growth through implementation of commercial insights and strategy.</li><li>Partner with hotel management to maximise performance, profitability and growth.</li></ul><ul><li>Support new business opportunities through in-depth forecasting and analysis.</li><li>Coach, mentor and develop a high-performing Revenue Management team.</li><li>Enhance reporting, Tableau analytics and business intelligence.</li><li>Collaborate across Sales, Marketing, Operations and Development.</li><li>Manage key revenue technology and distribution partners.</li><li>Influence commercial strategy across a growing hospitality network.</li></ul>This role will see the appointed candidate act as a trusted advisor to franchisees and property operators as well as communicating key findings and strategy back to the Executive Leadership team and broader business. It will afford the right person a genuine opportunity for career growth and progression within a great organisation which boasts a culture which is second to none.Your ProfileYou are a commercially astute revenue management professional with a strong understanding of the accommodation or hospitality sector and a genuine passion for driving performance through data-driven decision making.Specifically, you will bring:<ul><li>Proven experience in hotel, accommodation or hospitality revenue management.</li><li>Strong understanding of RevPAR, distribution, forecasting and revenue optimisation principles.</li><li>Experience leading or mentoring revenue management teams.</li><li>Advanced analytical capability with strong reporting and data interpretation skills.</li><li>Exposure to business intelligence platforms such as Tableau would be beneficial.</li><li>Excellent stakeholder management, communication and relationship-building skills.</li><li>Strong commercial acumen with the ability to advise and influence key decision-makers.</li><li>Exceptional organisational skills and the ability to manage multiple priorities simultaneously.</li><li>A proactive, solutions-focused approach and a commitment to delivering outstanding service to internal and external stakeholders.</li></ul> You will in turn benefit from a unique opportunity to influence revenue performance across a large and diverse property portfolio within a highly respected international business.In this role combining strategic leadership and hands-on commercial execution, you will enjoy exposure to senior stakeholders across Operations, Sales, Marketing and Development and the chance to make a real impact on the performance of the business. For an experienced hospitality revenue leader looking for a broader commercial role with genuine impact, it will represent a significant career opportunity to help an already great business improve across a region of significantly untapped potential. Reference number: 06810-0013448425-PM Please send your resume by clicking on the apply button. Your application will be assessed within 3-5 working days. Please note only shortlisted candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS4yNDkzOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-03T02:10:50Z

Director of Finance | Hotels

Southbank, Victoria
remote
Permanent placement
160.000 - 175.000 AUD / Yearly
The CompanyThis organisation is a large, complex, multi-site and commercially dynamic business operating across Australia and New Zealand, with global parent-company reporting requirements. The business partners closely with operational leaders and external stakeholders to drive profitability, compliance, and sustainable growth.With a strong focus on innovation, accountability, and developing high-performing teams, the business is digitally progressive and values leaders who challenge the status quo, think commercially, and build capability for the future. The RoleThis is a senior finance leadership role responsible for the end-to-end financial operations and strategic direction of the ANZ business.You will lead the finance function across all core areas including financial reporting, statutory compliance, tax, treasury, payroll, audits, cash flow, forecasting, commissions, and budgeting.This role has a strong commercial and stakeholder-facing focus, working with executive leaders, operational teams, franchise stakeholders, auditors, regulators, and offshore finance teams. You'll play a key role in shaping profitability initiatives, supporting revenue management strategies, and enabling data-driven decision-making through real-time reporting and predictive analytics.From a leadership perspective, you will be responsible for:<ul><li>Building a high-performance finance team</li><li>Driving succession planning and talent development</li><li>Lifting financial acumen across the broader leadership group</li><li>Leading continuous improvement, automation, and digital finance transformation</li></ul>This is a true "director-level" role with strategic influence, operational ownership, and significant leadership scope. Your ProfileYou are a commercially driven, technically strong finance leader who thrives in complex, fast-moving environments. You enjoy balancing hands-on financial leadership with strategic influence at the executive level.You will bring:<ul><li>CPA or CA qualification with at least 5 year's post-qualification experience</li><li>Strong technical accounting, tax, and compliance capability</li><li>Demonstrated success leading, mentoring, and developing finance teams</li><li>Experience managing audits, statutory reporting, and external stakeholders</li><li>High attention to detail, combined with commercial mindset and strategic thinking</li><li>Confidence communicating complex financial information to non-finance leaders</li><li>A proven ability to manage multiple priorities in a deadline-driven environment</li><li>A continuous-improvement mindset - always asking "How can this be done better?"</li></ul>You will naturally align to a values-led leadership style and demonstrate:<ul><li>Integrity and accountability</li><li>Curiosity and commercial acumen</li><li>Confidence to challenge, influence, and lead change</li><li>A passion for building capability and bench strength within your team</li></ul> Apply TodayPlease send your resume by clicking on the apply button Reference Number: 06810-0013444884JMThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFjcXVpLm1hbm9sb3BvdWxvcy43MDMyMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-28T07:17:48Z

Head of Engineering

Melbourne CBD, Victoria
remote
Permanent placement
220000 - 250000 AUD / Yearly
Head of Engineering - Not for Profit HealthTech| Permanent | Full Time | Melbourne About the role This one's a bit different. It's a senior engineering leadership role, but not the kind where you sit in architecture reviews all day and occasionally drop into standups. You'll be close to the work. Working with the Head of Product, Lead Engineer, BAs and Solution Architects to figure out what gets shipped with what, what the dependencies are, how to sequence it, and what needs to be solved before the next release goes out the door. One foot in delivery. One foot in governance. Neither of them off the ground. You won't be cutting code, but you'll need to understand it well enough that the people who are, trust your instincts. The team will look to you to set the standard for quality, for how decisions get made, and for what good actually looks like. What you'll be doing: <ul><li>Leading a tight cross-functional team (DevOps Lead, Developers, UX/UI Designer, Technical BA) and helping them do their best work</li><li>Owning release governance across web, iOS and Android, including feature flags, rollback plans and go/no-go calls</li><li>Governing CI/CD pipelines and keeping delivery predictable without making it bureaucratic</li><li>Partnering with Product and the broader business to translate roadmap into something the team can actually execute</li><li>Managing outsourced engineering partners, holding them to a standard, integrating them properly and managing the risk that comes with it</li><li>Shaping architecture decisions and keeping the platform moving forward without accumulating debt</li><li>Evaluating and governing AI-assisted development tooling in a context where content integrity genuinely matters</li></ul> The stack: React PWA, iOS and Android, Azure (B2C, Entra ID, Front Door, GPT-4o, Semantic Search), Power Platform, GitHub Actions, Azure DevOps, Flagsmith, Figma, Salesforce, Dataverse, BrowserStack, Cucumber, JIRA What we're looking for:<ul><li>Extensive hands-on experience in software engineering, with a demonstrated track record in senior engineering leadership</li><li>You know this stack, or enough of it that picking up the rest won't take long</li><li>You've built or matured an engineering team, not just managed one</li><li>You've worked in a regulated or high-trust environment before (health, finance, or similar)</li><li>You can have a hard conversation with a vendor, a clear conversation with a non-technical exec, and a useful conversation with a developer, all in the same afternoon</li><li>You're the kind of person who spots what needs fixing before anyone has to point it out</li></ul> The kind of person who will thrive here: You don't need a lot of handholding. You know what the destination looks like and you're good at bringing people with you without making it feel like a directive. You're visionary enough to set direction but grounded enough to stay in the detail when it matters. And you take the work seriously without taking yourself too seriously. Why it's worth a look: The products this team builds are used by health professionals across Australia every day. That gives the work a weight that's hard to find in most technology roles. The team is capable and collaborative. The autonomy is real and the organisation has been doing meaningful work in the NFP space for many years. To apply, send through your CV and a short note on your experience with the stack and how you think about engineering leadership. Job Reference Number: 06810-0013452373HSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNjM2MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-11T04:54:58Z

Project Manager - Customer Service

Heatherton, Victoria
remote
Contract/Temporary
70 - 100 AUD / Hourly
The Company Our client is a large healthcare organisation providing a range of healthcare services across Melbourne.<ul><li>Lead an end-to-end review of client referral and onboarding processes across the organisation.</li><li>Map current-state processes, identify inefficiencies, duplication, and bottlenecks across the customer journey</li><li>Partner with the CEO and executive leadership team to design a streamlined, scalable customer service and onboarding model</li><li>Drive process improvement initiatives to enhance service delivery, turnaround times, and overall customer experience</li><li>Analyse data and workflows to identify opportunities for automation (including the use of appropriate artificial intelligence) and systems enhancements</li><li>Design clear roles, responsibilities and governance arrangements.</li><li>Work closely with frontline teams to understand pain points and embed new ways of working</li><li>Lead change management activities, ensuring buy-in and adoption across teams</li><li>Review and optimise team structure, roles, and responsibilities within the Customer Service function</li><li>Recommend and support implementation of technology solutions</li><li>Establish clear KPIs, service standards, and reporting frameworks to measure success</li><li>Develop documentation including process maps, SOPs, and training materials</li></ul> Transformation Roadmap and Implementation Planning<ul><li>Translate future-state process designs into a practical and achievable implementation plan.</li><li>Develop detailed recommendations, business cases and benefit realisation plans.</li><li>Prioritise initiatives according to impact, effort and risk.</li><li>Define milestones, deliverables, dependencies and resource requirements.</li><li>Establish performance measures and reporting frameworks (lead and lag indicators).</li><li>Identify quick wins alongside longer-term transformational opportunities.</li></ul> Key Requirements / Experience<ul><li>Recent proven experience leading and implementing similar projects</li><li>Experience in process improvement, transformation, or operational project roles</li><li>Background working in customer service environments, ideally within call centres or high-volume service operations</li><li>Strong track record of streamlining workflows and implementing efficiencies across multi-touchpoint teams</li><li>Experience with system implementation, automation, or digital transformation initiatives</li><li>Ability to analyse complex processes and translate them into simple, scalable solutions</li><li>Strong stakeholder engagement skills, with experience working closely with senior leaders</li><li>Demonstrated change management capability - bringing teams along the journey</li><li>Data-driven approach with the ability to measure impact and outcomes</li><li>Highly practical, hands-on approach with a focus on delivering real outcomes (not just strategy)</li></ul> Job Reference Number: 06830-0013458284CGBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4wNjE1Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-22T01:32:32Z