94 results for Customer Service Team Leader jobs

Customer Service Team Leader

Bondi Junction, New South Wales
remote
Contract/Temporary
40 - 40 AUD / Hourly
<table width="680"><tbody><tr><td width="507">The Company<ul><li>Join a well-established tourism business based in Bondi Junction, Sydney 2022</li><li>Be part of a customer-focused organisation that creates memorable travel and tourism experiences</li><li>Work within a collaborative and energetic team environment where service excellence is a priority</li><li>Enjoy a role with variety, pace, and the opportunity to make a genuine impact on both customers and team performance</li><li>Competitive pay rate of $40 per hour + super</li></ul> The Role<ul><li>Lead, coach, and support a customer service team to deliver outstanding service across customer enquiries and bookings</li><li>Drive a positive team culture focused on accountability, collaboration, and high performance</li><li>Monitor daily operations to ensure service levels, response times, and customer expectations are consistently met</li><li>Assist with escalation management, providing timely and professional resolution to more complex customer issues</li><li>Train and onboard new team members, while identifying ongoing development opportunities across the team</li><li>Review processes and workflows to improve efficiency, service delivery, and the overall customer experience</li><li>Work closely with internal stakeholders to ensure smooth coordination across bookings, customer communication, and service outcomes</li><li>Prepare reports, track team performance, and provide insights to support continuous improvement</li></ul> About You<ul><li>Previous experience in a Customer Service Team Leader or similar supervisory role</li><li>Strong background in customer service, ideally within tourism, travel, hospitality, or a fast-paced service environment</li><li>A confident people leader who can motivate, mentor, and bring out the best in others</li><li>Excellent communication skills, with the ability to handle customer concerns professionally and empathetically</li><li>Highly organised with the ability to manage competing priorities and support day-to-day team operations</li><li>Process-driven and solutions-focused, with a continuous improvement mindset</li><li>Comfortable working in a dynamic environment where no two days are the same</li><li>A hands-on team player who leads by example and is passionate about delivering exceptional customer experiences</li></ul> Reference Number: 06800-0013403286. This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/aGVucnkud29vLjUyNTE3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-13T02:21:16Z

Payroll Team Leader - Immediate Start

Marrickville, New South Wales
remote
Contract/Temporary
65 - 65 AUD / Hourly
<table width="680"><tbody><tr><td width="507">The Role: We are partnering with a highly recognised organisation based in Sydney's Inner West that is seeking an experienced Payroll Team Leader to join their collaborative finance team on an initial 3-month temporary assignment, with strong potential to transition into a permanent opportunity. This is a fantastic opportunity for a hands-on payroll leader who thrives in a fast-paced, high-volume environment and can hit the ground running. Immediate start available. Key Responsibilities:<ul><li>Lead and support management of a payroll team of 5 in a high-volume environment</li><li>Manage end-to-end payroll processing across multiple entities</li><li>Process monthly and weekly payroll cycles for 3,000+ employees</li><li>Oversee payroll reconciliations and month-end reporting</li><li>Ensure payroll compliance with relevant legislation and awards</li><li>Work closely with stakeholders across finance and operations</li></ul> About You:<ul><li>Proven experience managing high-volume, end-to-end payroll functions</li><li>Previous leadership or senior payroll experience</li><li>Excellent communication and stakeholder management skills</li><li>·Strong experience using larger payroll platforms such as Chris21 / iChris, Employment Hero, Preceda, MicOpay, Dayforce etc</li><li>Immediately available or available at short notice preferred</li></ul> Reference Number: (<a href="https://rh--c.vf.force.com/a1GVT000006koCr">06800-0013422504</a>.) This is an on-site position.</td></tr></tbody></table> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/Z2F5bGUud2hpdGUuNDE0ODYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-21T04:06:09Z

Customer Service Representative

Cheltenham, Victoria
remote
Contract/Temporary
35.19 - 35.19 AUD / Yearly
The CompanyCustomer Service Officer required on a part-time basis, starting mid-January.5 month contract role.Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day out of the three days will be mandatory working in the office! The Role5 month contract opportunity for a Customer Service super star.Your role will be to answer telephone and online queries from a wide variety of customers including Non-Profit organisations, Suppliers, NDIS participants, Carers and Support Co-ordinators.Monday - Friday, 9-5 p.m. Temp role, circa 5 months months initially.Please note *** you will require a Working with Children Check, NDIS Check and valid Police Check (or be willing to attain these). Your ProfileYou will have some great Customer Service experience within a corporate environment and enjoy helping people from all walks of life.Please note that a car is essential for this role. $35.19/hour plus super. Apply TodayPlease send your resume by clicking on the apply button.<h2>Reference Number: (.)06830-0013428257 CG</h2>This is a hybridBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS42MzU5Ni4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-04-29T04:48:02Z

Privacy Manager

Sydney CBD, New South Wales
remote
Permanent placement
110000 - 158000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">The Company<ul><li>Join a well-established residential property business based in Sydney CBD, with a strong reputation for delivering quality homes and communities.</li><li>Be part of an organisation that values trust, accountability and doing the right thing for customers, partners and employees.</li><li>Work in a collaborative corporate environment where privacy, risk and compliance are taken seriously and seen as key to the business's long-term success.</li><li>This is a great opportunity to step into a meaningful role where you can influence policy, guide best practice and help shape a strong privacy culture across the organisation.</li></ul>The Role<ul><li>Lead the company's privacy function and act as the key point of contact for all privacy-related matters across the business.</li><li>Develop, implement and maintain privacy frameworks, policies and procedures to support compliance with relevant legislation and internal standards.</li><li>Provide practical advice to stakeholders on privacy obligations, data handling, consent, retention and risk management.</li><li>Partner with teams across the business including legal, risk, technology, customer service and operations to embed privacy by design into projects and processes.</li><li>Manage privacy impact assessments and support risk reviews for new initiatives, systems and business changes.</li><li>Investigate privacy incidents, manage breach response processes and support reporting obligations where required.</li><li>Deliver training and awareness programs to uplift understanding of privacy responsibilities across the organisation.</li><li>Monitor regulatory developments and emerging privacy issues, and translate them into clear, commercially relevant guidance for the business.</li><li>Support audits, reporting and continuous improvement initiatives to strengthen the company's overall privacy maturity.</li></ul>About You<ul><li>You have proven experience in privacy, risk, compliance or legal roles, ideally within property, residential, real estate or a similarly regulated environment.</li><li>You bring a solid understanding of Australian privacy legislation and a practical approach to applying it in a business setting.</li><li>You are confident advising senior stakeholders and can balance regulatory requirements with commercial outcomes.</li><li>You have strong policy, governance and incident management capability, with the ability to work through both strategic and operational matters.</li><li>You are a clear communicator who can explain complex privacy issues in a way that is easy for others to understand and act on.</li><li>You're proactive, organised and comfortable working across multiple teams in a fast-paced environment.</li><li>You enjoy building relationships, influencing change and helping create a culture of accountability and care around personal information.</li><li>Relevant qualifications in law, compliance, risk, governance or privacy will be highly regarded. </li></ul> This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UGFzY2FsZS5EZXNwbGVudGVyZS44MDAxNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-04T01:10:31Z

Accounts Administrator

Welshpool, Victoria
remote
Permanent placement
75000 - 80000 AUD / Yearly
We are currently partnering with a well-established and national organisation to recruit an experienced Accounts Administrator for a full-time, permanent opportunity. This is a fantastic role for someone who enjoys a varied position combining accounts, administration, and customer service within a supportive team environment. About the RoleReporting to the Finance/Operations team, you will play a key role in ensuring the smooth day-to-day running of accounts administration and service coordination processes. This is a hands-on position suited to someone who is highly organised, detail-oriented, and confident liaising with both internal teams and external stakeholders. Key Responsibilities<ul><li>Data entry and producing invoices across finance and service systems</li><li>Managing incoming emails and telephone enquiries in a professional manner</li><li>Raising and maintaining service calls, including Minor Works and Projects</li><li>Logging and allocating breakdown calls within internal systems (e.g. Pronto)</li><li>Coordinating and dispatching technicians to attend breakdowns</li><li>Reviewing job dockets to ensure accuracy and completeness of documentation</li><li>Assisting with customer enquiries and obtaining purchase orders for works</li><li>Raising and coordinating purchase orders</li><li>Preparing documentation and service dockets for invoicing and pricing</li><li>Coordinating and processing credit requests</li><li>Handling invoicing queries from customers, accounts teams, and management</li><li>Liaising with Accounts Receivable, Credit Control, Sales, and internal teams</li><li>Providing administrative support to management and technicians</li><li>Generating reports for stakeholders as required</li><li>General administrative support and filing</li></ul>About You<ul><li>To be successful in this role, you will bring:</li><li>Previous experience in an Accounts Administrator or similar role</li><li>Strong attention to detail and organisational skills</li><li>Excellent communication skills (written and verbal)</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Experience with accounting or ERP systems (Pronto experience highly regarded)</li><li>A proactive, team-oriented attitude</li></ul> What's on Offer<ul><li>Stable, full-time permanent opportunity</li><li>Supportive and collaborative team environment</li><li>Opportunity to develop and grow within the business</li><li>Competitive salary package</li></ul> How to apply:Interested in applying? We want to hear from you! Simply, send us your resume by clicking on the apply button below. Your application will be evaluated within 3 working days.Please note we will only get in touch with shortlisted applicants.For further enquiries, please contact Jessica Shanks at Robert Half's Perth branch via email (<a href="mailto:[email protected]">[email protected]</a>). Reference Number: 60090-0013422479 This is a on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuNjE5MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-04-28T01:53:33Z

Commercial Finance Manager | Product

North Melbourne, Victoria
remote
Permanent placement
180000 - 200000 AUD / Yearly
The CompanyWe are a premier leader in the fresh goods sector across Asia Pacific. Our organisation is dedicated to excellence in every moment, driven by a portfolio of well-loved brands and a commitment to innovation. We pride ourselves on a culture of high performance, strong engagement, and a "can-do" attitude. Located in the Northern Suburbs of Melbourne, we offer a fast-paced, collaborative environment where your financial expertise directly shapes the future of the business. The RoleAs the Commercial Finance Manager, you will be a vital strategic partner to our General Manager and functional leadership teams. This role goes beyond traditional accounting; you will drive commercial decision-making by providing deep financial insights that fuel growth and performance. Key Responsibilities Include:<ul><li>Strategic Decision Support: Partner with leadership to develop business cases for innovation projects, supply chain initiatives, and new business tenders.</li><li>Commercial Analysis: Drive profit-accretive outcomes through pricing and mix analysis, customer profitability reviews, and ROI modelling.</li><li>Financial Planning & Reporting: Lead the delivery of accurate P&L and balance sheet reporting, while managing the annual operating plan and rolling forecasts.</li><li>Cost Accounting Leadership: Oversee the integrity of cost accounting systems, including standard costing, manufacturing variances, and inventory valuation.</li><li>Stakeholder Management: Manage the end-to-end finance relationship for a major key accounts on a global scale, including FX hedging and protocol pricing.</li><li>Team Leadership: Lead and coach a small team of finance analysts, fostering a culture of technical excellence and continuous development.</li></ul> About YouYou are a commercially-minded finance professional who enjoys translating complex data into actionable business strategies. You thrive under pressure and possess the interpersonal skills to influence stakeholders at all levels. Your Toolkit:<ul><li>Experience: Proven track record in leadership, financial modelling, and commercial analysis. While not essential, previous experience in the FMCG industry is highly desirable.</li><li>Technical Skills: Advanced proficiency in MS Excel and BI tools (such as Power BI) for sophisticated data storytelling.</li><li>Mindset: A curious, analytical, and problem-solving focus with a high attention to detail.</li><li>Communication: Strong ability to manage conflict, lead teams, and communicate financial concepts to non-finance audiences.</li><li>Core Competencies: A strategic thinker who is passionate about delivering results, building teams, and driving innovation</li></ul> If joining an industry leader with a prestige portfolio and in a role where true business partnering is highly valued then do reach out for more information and a confidential chat. Reference: 06810-0013437415JMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFjcXVpLm1hbm9sb3BvdWxvcy42NDYwNC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-15T04:27:48Z

Finance Manager

Perth, Western Australia
remote
Permanent placement
190000 - 210000 AUD / Yearly
<h2 id="about-the-role" style="display: inline !important;">About the Role</h2>We are seeking an experienced Finance Superintendent to lead financial and management accounting activities for a global mining buisness. Based in Perth, this is a senior finance leadership role with broad scope across financial reporting, budgeting, forecasting, controls, audit, and capital project support.Leading a small team, you will work closely with both local and international stakeholders and play a key role in supporting corporate operations, governance, and strategic initiatives. This is an excellent opportunity for a commercially minded finance leader who enjoys working across both operational finance and project environments.<h2 id="key-responsibilities">Key Responsibilities</h2>Financial & Management Accounting<ul><li>Oversee all financial and management accounting.</li><li>Ensure timely and accurate month-end, quarter-end, and year-end close processes</li><li>Maintain high-quality financial reporting in line with group requirements</li><li>Manage Employee Share Scheme reporting, including annual ATO reporting and compliance obligations</li><li>Review payroll-related statutory obligations, including PAYG withholding and superannuation, ensuring accuracy and completeness</li></ul><h3 id="budgeting--forecasting">Budgeting & Forecasting</h3><ul><li>Lead the preparation of budgets and forecasts for corporate costs</li><li>Partner closely with Heads of Department to develop and refine budgets and forecasts</li><li>Support forecasting and budgeting activities for operations in care and maintenance</li></ul><h3 id="statutory--board-reporting">Statutory & Board Reporting</h3><ul><li>Oversee statutory accounts preparation and compliance</li><li>Review and support board reporting, including budgets and forecasts</li><li>Ensure alignment with regulatory and group reporting requirements</li></ul><h3 id="audit--external-relationships">Audit & External Relationships</h3><ul><li>Manage relationships with external auditors and lead audit processes across relevant entities</li><li>Oversee relationships with outsourced payroll providers and external advisors, including tax advisors</li><li>Ensure smooth and efficient audit cycles through strong preparation and documentation</li></ul><h3 id="controls-governance--process-improvement">Controls, Governance & Process Improvement</h3><ul><li>Establish and maintain robust financial control and review frameworks</li><li>Drive continuous improvement across finance processes and systems, particularly in evolving environments</li><li>Ensure compliance with internal policies and external regulatory requirements</li></ul><h3 id="capital-projects--reporting">Capital Projects & Reporting</h3><ul><li>Work closely with Capital Projects teams on major capital expenditure initiatives</li><li>Oversee financial reporting for capital projects</li><li>Support the development and enhancement of Approval for Capital Expenditure reporting</li></ul><h3 id="leadership--team-development">Leadership & Team Development</h3><ul><li>Lead, mentor, and develop a team of three qualified accountants</li><li>Provide coaching, performance management, and ongoing development support</li><li>Foster a collaborative, high-performing team environment</li><li>Partner with key stakeholders across departments and jurisdictions to drive alignment and support business objectives</li></ul><h3 id="group--strategic-initiatives">Group & Strategic Initiatives</h3><ul><li>Lead or contribute to group-wide projects across corporate, capex, ERP, and process improvement initiatives</li><li>Engage with international stakeholders, including senior leadership</li><li>Partner with Projects, Procurement, and HR teams to support systems integration across ERP and related platforms</li></ul><h2 id="what-were-looking-for">What We're Looking For</h2><ul><li>Proven experience in a senior finance leadership role with broad exposure to financial and management accounting</li><li>Strong background in budgeting, forecasting, statutory reporting, and audit management</li><li>Experience leading teams and developing high-performing finance professionals</li><li>Strong financial controls and governance capability</li><li>Exposure to capital projects and project-related financial reporting</li><li>Ability to work effectively across multiple stakeholder groups, including international teams</li><li>A proactive, adaptable approach with a continuous improvement mindset</li><li>Strong communication skills and the ability to build credibility across the organisation</li></ul><h2 id="why-apply">Why Apply?</h2>This is a high-impact leadership opportunity offering broad exposure across corporate finance, governance, and capital projects. You will join a role with strong visibility across the business and the opportunity to influence outcomes, improve processes, and partner with stakeholders both locally and internationally.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uNzM4OTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-04-30T06:26:26Z

Customer Service - Projects

East Perth, Western Australia
remote
Contract/Temporary
37 - 40 AUD / Hourly
The CompanyGuided by a longstanding spirit of community and collaboration, our client works closely with affiliated corporations and enterprises to support its beneficiaries and uphold their interests and vision. This organisation's commitment is to ensure the wellbeing of their stakeholders, both now and for generations to come. The RoleThis is a Monday - Friday role based on-site in East Perth. This is a temporary opportunity for 3 months with the possibility to extend, we urge those immediately available with full working rights to apply.As a Customer Service Officer, you will be responsible for supporting the Project Manager with the rollout of 3-4 oncoming projects and developments.Key duties include:<ul><li>Provide frontline customer service support for multiple project rollouts, responding to incoming phone calls and managing a high volume of enquiries.</li><li>Manage a diverse range of inbound calls from stakeholders, including Indigenous Traditional Owners, with professionalism, empathy, and cultural sensitivity.</li><li>Act as a key point of contact for project-related enquiries, delivering timely, professional, and accurate information to stakeholders.</li><li>Handle administrative tasks associated with project activity, including issuing paperwork, maintaining records, and supporting general project administration.</li><li>Respond to enquiries of varying complexity, including managing challenging or emotionally charged conversations and addressing detailed questions.</li><li>Ensure all enquiries are documented, actioned, and escalated appropriately to support smooth project delivery.</li></ul> Your ProfileWe are looking for someone who demonstrates strong cultural competency, empathy, customer service and organisational abilities, capable of handling varied priorities efficiently.Excellent written communication skills are essential. The ideal candidate acts with professionalism, integrity, and discretion, and can build positive working relationships across teams.If this sounds like the next step in your customer service and administrative career - please apply today!Reference Number: (60090-0013428260) This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMjgyMDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-05T08:23:40Z

Payroll Manager

Sydney CBD, New South Wales
remote
Permanent placement
125000 - 140000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">The Company<ul><li>Join a well-established paper and packaging business with operations supporting a broad customer base across Australia.</li><li>Based in Sydney CBD, this role offers the opportunity to work in a fast-moving, commercially focused environment where payroll accuracy and compliance are highly valued.</li><li>The business is known for its operational scale, collaborative culture, and commitment to continuous improvement across finance and people processes.</li><li>You'll be part of a company that values reliability, efficiency, and strong cross-functional teamwork, with payroll playing a critical role in employee experience and business performance.</li></ul>The Role<ul><li>We're looking for an experienced Payroll Manager to lead the end-to-end payroll function for a busy and evolving organisation.</li><li>You will manage payroll operations to ensure employees are paid accurately and on time, while maintaining compliance with relevant legislation, awards, policies, and reporting requirements.</li><li>Oversee the full payroll process, including payroll preparation, processing, reconciliations, month-end support, reporting, and issue resolution.</li><li>Manage payroll controls, governance, and documentation to support a high standard of accuracy and audit readiness.</li><li>Partner closely with finance, HR, and operational leaders to address payroll queries, improve workflows, and support process enhancements.</li><li>Lead and mentor payroll team members, helping to build capability, accountability, and a strong service mindset.</li><li>Review and improve payroll systems, procedures, and reporting to drive efficiency and reduce risk.</li><li>Support payroll-related projects, system upgrades, and continuous improvement initiatives across the business.</li><li>Provide insights and analysis to leadership on payroll trends, exceptions, and compliance matters.</li></ul>About You<ul><li>Proven experience in a Payroll Manager or senior payroll leadership role within a medium to large, complex business.</li><li>Strong knowledge of end-to-end payroll operations, payroll legislation, compliance, controls, and reporting requirements.</li><li>Experience working in industries with operational complexity such as manufacturing, packaging, logistics, supply chain, or similar environments will be highly regarded.</li><li>Confident managing deadlines, resolving issues, and balancing day-to-day delivery with process improvement initiatives.</li><li>A hands-on leader who can work at both strategic and detailed levels when needed.</li><li>Strong systems capability, with experience using payroll and ERP platforms such as SAP, Workday, Oracle NetSuite, Microsoft D365, or QuickBooks highly regarded.</li><li>Advanced reporting and data skills, with exposure to tools such as Power BI, SQL, or Excel seen as a plus.</li><li>Excellent communication skills, with the ability to build trust across finance, HR, and operational teams.</li><li>A proactive, dependable, and solutions-focused approach, with a genuine commitment to accuracy, service, and continuous improvement.</li></ul></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFtbGluMDUuMjU5ODMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-19T04:03:05Z

HR Manager role - Professional Services (Parramatta)

Parramatta, New South Wales
remote
Permanent placement
130000 - 140000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">HR Manager role - Professional Services (Parramatta)Are you an experienced HR generalist ready to step into a standalone, newly created role where you can truly make your mark?We're partnering with a growing professional services and advisory firm to recruit a full-time, permanent HR Manager to lead and shape the people function as the business continues to scale.This is a unique opportunity to build HR from the ground up, partnering closely with founders and senior leaders in a high-performing, relationship-driven environment. The Role As the primary point of contact for all HR matters, you will take ownership of the full employee lifecycle and play a key role in shaping people strategy and culture, including:<ul><li>Managing end-to-end employee lifecycle processes (onboarding, development, engagement, offboarding)</li><li>Delivering a structured onboarding experience aligned to company values</li><li>Advising leaders on employee relations, performance, and people matters</li><li>Partnering with founders on workforce planning and business decisions</li><li>Implementing and managing performance review frameworks</li><li>Leading salary reviews and benchmarking processes</li><li>Coaching leaders on feedback, development, and performance conversations</li><li>Maintaining HR policies, procedures, and compliance with Australian employment legislation</li><li>Supporting offshore workforce considerations in partnership with external providers</li><li>Driving employee engagement initiatives, events, and cultural programs</li><li>Identifying improvements across people operations and supporting future HRIS implementation</li></ul> About YouYou're someone who:<ul><li>Brings strong HR generalist experience across the full employee lifecycle in a corporate environment</li><li>Has experience partnering with senior stakeholders and building trusted relationships</li><li>Is confident, personable, and naturally engages with stakeholders across all levels</li><li>Is proactive, hands-on, and comfortable working in a standalone capacity</li><li>Enjoys working in a growing business where processes are evolving</li><li>Brings a pragmatic, solutions-focused approach to HR</li></ul> Why Consider This Role?<ul><li>Newly created, standalone HR role with the opportunity to build and shape the function</li><li>Growing professional services firm with strong leadership and a high-performing client base</li><li>Supportive, multicultural culture with regular team events and initiatives</li><li>Direct exposure to founders and influence on business decisions</li><li>Office-based role in Parramatta, with a preference for 5 days in the office</li><li>Competitive salary of $130,000 - $140,000 + super</li></ul> If this sounds like you, please send your resume by clicking on the apply button. Reference Number: 06800-0013430849 This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZmFta2Uud2llbGVuZ2EuODk3NzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-04T05:13:30Z

Office Manager role - Financial Services (Sydney CBD)

Sydney CBD, New South Wales
remote
Permanent placement
120000 - 150000 AUD / Yearly
Office Manager role - Financial Services (Sydney CBD) Are you an experienced Office Manager who thrives in a fast-paced, high-performing environment and takes pride in delivering a seamless workplace experience?We're partnering with a globally recognised investment firm to recruit a full-time, permanent Office Manager to oversee workplace operations and drive a high-quality office environment in their Sydney CBD office.This is a hands-on role suited to someone who enjoys ownership, works at pace, and brings a proactive, solutions-focused approach. The Role Reporting into the Corporate Real Estate & Workplace function, you will take ownership of the day-to-day office operations, including:<ul><li>Managing all aspects of office operations and acting as the key point of contact for workplace matters</li><li>Leading the reception function and ensuring a high-quality front-of-house experience</li><li>Managing facilities, vendors, and service providers to maintain a premium office environment</li><li>Overseeing office budgets, tracking expenses, and supporting financial processes</li><li>Driving workplace sustainability initiatives, including monitoring usage and reducing waste</li><li>Coordinating office events, team initiatives, and employee experience activities</li><li>Supporting onboarding and offboarding processes</li><li>Ensuring compliance with health, safety, and security standards</li><li>Supporting office projects including relocations, upgrades, and space planning</li></ul> About You You're someone who:<ul><li>Has proven experience as an Office Manager (not EA) within financial services or professional services</li><li>Is highly organised, hands-on, and comfortable working in a fast-paced environment</li><li>Brings strong stakeholder engagement skills and enjoys building relationships across teams</li><li>Is confident managing budgets and overseeing operational processes</li><li>Has an interest in sustainability and improving workplace efficiency</li><li>Is proactive, energetic, and open to learning new technologies, including AI tools</li><li>Is confident, engaging, and enjoys being visible within the office environment</li></ul> Why Consider This Role?<ul><li>Permanent, full-time role within a globally recognised and highly respected firm</li><li>High-performing, collaborative culture with strong investment in people</li><li>Opportunity to lead and shape the workplace experience in a premium office environment</li><li>Regular team events, catered lunches, and employee initiatives</li><li>Exposure to global teams and annual international Office Manager offsites</li><li>Competitive salary of $120,000 - $150,000 + super</li><li>Office-based role (4-5 days per week) to support a high-functioning workplace environment</li></ul> If this sounds like you, please send your resume by clicking on the apply button. Reference Number: 06800-0013430129This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZmFta2Uud2llbGVuZ2EuNzQ5MDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-06T00:31:57Z

Office Coordinator

Sydney CBD, New South Wales
remote
Contract/Temporary
40 - 50 AUD / Hourly
Office Coordinator | Sydney CBD | $40-$50ph + Super | 2-month contractRobert Half is currently seeking a proactive and personable Office Coordinator to support a highly regarded global business based in Sydney CBD. Suited to someone who thrives in a people-focused office environment and enjoys creating a welcoming, organised, and engaging workplace. THE ROLE:This is a hands-on Office management role where you will be responsible for the smooth day-to-day running of the office, while helping drive a positive and collaborative culture across the business. You will act as the face of the office and play a key role in supporting staff, visitors, and workplace operations. KEY RESPONSIBILITIES:<ul><li>Managing front-of-house operations including greeting visitors, handling calls, inbox management, and coordinating meeting rooms</li><li>Maintaining office presentation, kitchens, meeting spaces, and shared areas to ensure a high standard workplace environment</li><li>Supporting onboarding processes including office tours, workstation setup, access passes, and welcome packs</li><li>Coordinating office events, team celebrations, social activities, and culture initiatives</li><li>Managing office supplies, vendors, catering, and workplace administration</li><li>Supporting health & safety procedures and maintaining workplace documentation/checklists</li></ul> ABOUT YOU:You are a proactive, organised, and approachable workplace professional who enjoys being in a fast-paced, people-facing environment.<ul><li>Previous experience within workplace coordination, office coordination, reception, or administration</li><li>Strong communication and stakeholder management skills</li><li>A hands-on attitude with the ability to multitask and prioritise effectively</li><li>High attention to detail and strong organisational skills</li><li>Confident working within corporate or professional office environments</li><li>A positive and energetic personality with a genuine passion for workplace culture</li></ul> WHATS ON OFFER:<ul><li>$40-$50 per hour + super</li><li>Sydney CBD location- 4 days in office</li><li>Full-time temporary opportunity</li><li>Collaborative and culture-focused office environment</li></ul> Submit your CV via the apply button or email to <a href="mailto:[email protected]">[email protected]</a> Please note: Successful applicants will be contacted This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjQxMzQ1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-17T23:19:22Z

Senior Finance Manager | Health and Medical

Box Hill, Victoria
remote
Permanent placement
150000 - 160000 AUD / Yearly
The CompanyJoin a specialist medical services organisation committed to improving health outcomes through the delivery of high-quality, data-driven services across Australia.Operating with a strong national footprint and a growing multi-site structure, business partners with key healthcare stakeholders to deliver essential services that directly support patient care, operational excellence, and system-wide improvement.This is a purpose-led organisation in a strong growth phase, with a clear focus on strengthening financial governance, scalability, and operational efficiency across the business. The RoleThis is a rare opportunity to step into a true 2IC to the CFO position, taking ownership of the finance function within a fast-paced and evolving environment.You will lead the end-to-end finance function, including month-end, year-end, reporting, compliance, forecasting, audit, and financial systems integrity, while partnering closely with operational leaders across the business.A key focus of the role is strengthening working capital performance, particularly debtor management, where a clear, structured recovery and accountability approach is required.You will also lead and develop a small finance team, drive continuous improvement across systems and reporting (including automation and BI tools), and provide high-quality commercial insight to support decision-making at a senior level. Key responsibilities include:<ul><li>Leading month-end and year-end close processes with accuracy and discipline</li><li>Ownership of financial reporting, statutory compliance, and audit requirements</li><li>Driving debtor management and working capital improvement initiatives</li><li>Delivering budgeting, forecasting, and cash flow planning cycles</li><li>Partnering with operational teams on revenue, costing, and financial performance</li><li>Enhancing finance systems, automation, and reporting capability</li><li>Providing clear, timely insights and reporting to the CFO and leadership team</li><li>Leading, mentoring, and developing the finance team (4 direct reports)</li><li>Acting as a trusted commercial advisor across the organisation</li></ul> Your ProfileYou are a technically strong and commercially minded finance leader who thrives in fast-paced, operational environments.You bring a calm, structured approach under pressure, paired with strong ownership and the ability to drive outcomes without close supervision. You are confident working with senior stakeholders, able to influence across different working styles, and comfortable balancing detail with strategic thinking. You will bring:<ul><li>CA/CPA qualification with 5+ years' experience as a Finance Manager (or equivalent)</li><li>Strong technical accounting capability (month-end, year-end, audit, statutory reporting)</li><li>Proven experience in working capital and debtor management</li><li>Experience in budgeting, forecasting, and cash flow management</li><li>Strong leadership experience within small to mid-sized finance teams</li><li>Exposure to process improvement, automation, or BI/reporting tools</li><li>Strong stakeholder management and influencing capability</li><li>Experience in healthcare, medical services, or complex service environments (highly regarded)</li></ul> You will stand out if you are:<ul><li>Proactive, commercially driven, and solutions-focused</li><li>Comfortable operating as a hands-on leader in a growing organisation</li><li>Able to influence outcomes while building strong internal relationships</li><li>Known for bringing structure, clarity, and accountability to finance operations</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06830-0013430105<h4>This is an on-site position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjQ2MjgwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-01T03:09:02Z

Senior Manager - Investor Relations & Growth

Melbourne CBD, Victoria
remote
Permanent placement
160000 - 180000 AUD / Yearly
The CompanyOur client is a long-established and highly regarded investment firm and one which has built a peerless reputation within the Australian market over generations. Known for its integrity, ethically driven and client-first approach, the business has developed deep, enduring relationships across an established investor base.The firm is also one with a strong track record in, and reputation for, doing things the right way. In addition, it is recognised for an outstanding culture which is collaborative, supportive and professional and where individuals are trusted, developed and encouraged to build long-term careers. Consequently, they are a truly exceptional organisation and a great place to work.The RoleAs the business continues to bolster its reputation for excellence and with future growth opportunities emerging, a fantastic opportunity has now arisen for a Senior Manager to take responsibility for the business's Investor Relations & Growth mandate. In this multi-faceted and highly rewarding role, the successful candidate will focus on managing relationships with Investors as well as SMSFs, Financial Planners and accounting partner firms and will also work with partner organisations in the for-purpose and not-for-profit sector, amongst others. This pivotal role will offer the right person a balance of relationship management, commercial focus and leadership. The successful candidate will also take responsibility for managing and mentoring a lean and high-performing team, whilst fostering growth, career development and cohesive team building.Key responsibilities will include:<ul><li>Developing and maintaining strong, long-term relationships with Financial Planners and a range of sophisticated investors.</li><li>Acting as a trusted advisor, delivering insights and tailored solutions aligned to client needs.</li><li>Driving engagement, retention and growth across your portfolio.</li><li>Ensuring all activities are conducted in line with AFSL compliance. requirements and internal governance standards.</li><li>Leading, coaching and supporting a small, but experienced team.</li><li>Collaborating with internal teams across investments, compliance and operations.</li></ul>Your ProfileThe successful candidate will be an experienced relationship manager with a background in financial services, ideally within investments or wealth management. With a strong understanding of regulatory frameworks, coupled with a genuine passion for building trusted, long-term client relationships, you will be motivated by a rare opportunity for a rewarding and long-term career within a great business.Ideally, you will also bring:<ul><li>Strong interpersonal and communication skills, with the ability to influence and build credibility.</li><li>Proven experience managing relationships with Financial Planners and/or HNW, SMSF or institutional-style clients.</li><li>A solid understanding of AFSL obligations and compliance requirements.</li><li>A proactive, commercially minded approach with a focus on outcomes</li><li>Experience mentoring or managing others (or readiness to step into this responsibility).</li></ul>The role will particularly suit someone with a dedication to quality as well as a high-energy, outcome driven focus. An empathetic, genuine relationship builder who can build trust across a diverse and broad stakeholder mix, you will be an ethics-first advocate who acts in clients' best interest by operating with integrity, principled decision making and doing the right thing. A natural relationship builder, you will also foster relationships internally by your focus on collaboration, curiosity and commitment to fairness.An excellent communicator with comfort in delivering a message to a diverse audience, you will also demonstrate an inclusive working style, with the ability to mentor and support other team members as required. This role is open to a broader range of backgrounds than a traditional 'investment firm only' profile. If you bring strong stakeholder engagement skills, a client first mentality, sound financial or operational capability, and a genuine interest in investments and markets, we would like to hear from you.You will in turn benefit from a rewarding and diverse career with an organisation of peerless standing and a fantastic culture who are poised to embark on the next chapter of their long-term success. This is without question, an exceptional opportunity for the right individual. Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013416282 - PM<h4>This is an on-site position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS4wODE3OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-14T03:50:57Z

Business Intelligence Manager

Sydney CBD, New South Wales
remote
Contract/Temporary
97 - 97 AUD / Daily
<table width="680"><tbody><tr><td width="507">The Company<ul><li>Join a well-established and growing hospitality group with a strong presence across Sydney and interstate markets</li><li>Be part of a business known for delivering exceptional guest experiences across premium venues, accommodation, dining, and entertainment offerings</li><li>Work within a collaborative and fast-paced environment where innovation, customer insight, and commercial performance are highly valued</li><li>Based in modern offices in Sydney CBD, close to public transport, cafes, and city amenities</li><li>Opportunity to influence strategic decision-making and contribute directly to the continued growth of the business</li></ul> The Role<ul><li>Lead the business intelligence function across multiple hospitality operations and corporate divisions</li><li>Develop and maintain dashboards, reports, and data visualisations that provide actionable commercial insights</li><li>Partner with senior leadership, finance, operations, marketing, and venue teams to support strategic and operational decision-making</li><li>Analyse customer behaviour, revenue performance, labour trends, and operational metrics to identify opportunities for growth and efficiency</li><li>Drive data governance, reporting accuracy, and continuous improvement initiatives across the organisation</li><li>Manage and optimise BI platforms, reporting tools, and data warehouse environments</li><li>Translate complex data into clear recommendations for both technical and non-technical stakeholders</li><li>Mentor and support analysts within the wider data and reporting team</li></ul> About You<ul><li>Proven experience in a Business Intelligence Manager, Senior BI Analyst, or similar data-focused leadership role</li><li>Experience within hospitality, hotels, retail, tourism, gaming, or multi-site consumer businesses will be highly regarded</li><li>Strong technical capability across BI and reporting tools such as Power BI, Tableau, SQL, and Excel</li><li>Commercially minded with the ability to turn data into meaningful business outcomes</li><li>Excellent stakeholder engagement and communication skills</li><li>Strong analytical thinking, problem-solving ability, and attention to detail</li><li>Comfortable working in a fast-moving environment with multiple priorities and deadlines</li><li>Passionate about data, performance improvement, and delivering insights that drive business success</li></ul> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjM5NzM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-14T05:53:02Z

Sr. Credit Officer - Early start, early finish

Sydney CBD, New South Wales
remote
Permanent placement
90000 - 90000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Sr. Credit Officer/Stand-alone Credit Manager | Early start, early finish We have a great opportunity for an experienced and hands-on Sr. Credit Officer/Credit Manager to join a well-established business located within walking distance from Sydney CBD.This is a standalone role where you will take full ownership of the credit function while also supporting the wider finance team. Perfect for someone who enjoys autonomy, fast-paced environments, and working as part of a close-knit and energetic team.We are specifically looking for someone who genuinely enjoys starting work early and finishing early, as this is a requirement of the industry and daily operations. The RoleReporting directly to the CFO, you will be responsible for managing the end-to-end credit function across a high-volume environment with strong daily transactional activity. Your responsibilities will include:<ul><li>Managing buyer and sundry debtor accounts</li><li>Opening customer accounts and conducting credit checks</li><li>Raising invoices and processing account adjustments</li><li>Monitoring account balances and collections activity</li><li>Following up on overdue accounts and escalating doubtful debts where required</li><li>Reviewing and reconciling daily takings and records</li><li>Performing monthly reconciliations and maintaining accurate account records</li><li>Supporting the accounting team with supplier invoice processing and general data entry duties</li><li>Assisting with ad hoc finance and administrative tasks</li><li>Providing support across the broader finance team when required</li><li>Maintaining a high level of customer service with internal and external stakeholders</li></ul> About YouTo be successful in this role, you will ideally have:<ul><li>Previous experience within Credit Control/ Accounts Receivable</li><li>Strong debt collection and account management experience</li><li>A hands-on and proactive attitude</li><li>The ability to work autonomously in a standalone role</li><li>Strong attention to detail and organisational skills</li><li>Intermediate Excel skills</li><li>An accounting or finance background</li><li>Excellent communication and stakeholder management skills</li><li>A willingness to support the broader finance team when required</li><li>A preference for early morning starts and early finishes</li></ul> What's in it for you?<ul><li>Standalone role with full ownership of the credit function</li><li>Early start, early finish</li><li>Supportive and friendly team culture</li><li>Growing and super stable business</li><li>Convenient location near CBD</li><li>Free on-site parking available</li><li>Opportunity to be part of a dynamic and energetic workplace</li><li>Discounts on their goods</li></ul> If you are looking for a standalone credit role where you can truly make an impact while enjoying an early finish each day, we would love to hear from you. For a confidential chat, please send your CV to Yani Bormans via <a href="mailto:[email protected]">[email protected]</a> Reference Number: 06800-0013440835 This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjg3OTY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-20T06:33:04Z

Risk & Compliance Manager

Western Australia, Western Australia
remote
Permanent placement
155000 - 180000 AUD / Yearly
Head of Risk & ComplianceAn exciting senior leadership opportunity has become available for an experienced Head of Risk & Compliance to join a well-established organisation during a period of ongoing growth and operational evolution.This role will partner closely with executive leadership to support effective decision-making, organisational performance, and the continued strengthening of governance, oversight, and business practices across the organisation.The successful candidate will lead the organisation's approach to risk and compliance while helping to drive practical, commercially balanced outcomes that support both strategic priorities and day-to-day operations. The position will also play a key role in promoting accountability, continuous improvement, and sound operational practices across a diverse stakeholder environment.Working collaboratively across the business, you will provide guidance and support in relation to policy frameworks, oversight activities, governance processes, compliance matters, and emerging business risks. The role will also contribute to organisational planning, operational continuity initiatives, and the ongoing enhancement of reporting and assurance activities.In addition to leading a capable team, this position will build strong working relationships across the organisation and contribute to a positive, collaborative, and solutions-focused leadership culture.Key responsibilities include:<ul data-start="2339" data-end="2825"><li data-start="2339" data-end="2398">Leading the organisation's risk and compliance activities</li><li data-start="2399" data-end="2455">Supporting governance, policy, and oversight processes</li><li data-start="2456" data-end="2529">Monitoring and supporting compliance obligations and business practices</li><li data-start="2530" data-end="2585">Providing reporting and insights to senior leadership</li><li data-start="2586" data-end="2649">Supporting operational continuity and improvement initiatives</li><li data-start="2650" data-end="2712">Identifying emerging issues and areas of organisational risk</li><li data-start="2713" data-end="2772">Contributing to ongoing process and framework improvement</li><li data-start="2773" data-end="2825">Leading, mentoring, and developing team capability</li></ul>The successful candidate will bring proven leadership experience across risk, governance, compliance, or related functions within a complex organisational environment. You will possess strong communication and stakeholder engagement skills, practical commercial judgement, and the ability to build credibility across a broad stakeholder group.Relevant tertiary qualifications are required, with additional professional qualifications viewed favourably.This is an excellent opportunity for a capable and collaborative leader seeking a broad role with genuine influence across organisational strategy, operational effectiveness, and business improvement.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uMDk3MzMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-22T02:29:55Z

Administration & Customer Support Officer

Melbourne CBD, Victoria
remote
Contract/Temporary
34 - 36 AUD / Hourly
About the CompanyOur client is a family-owned fleet management organisation located on St Kilda Road. With an operations team of 12, they endorse a hands on & collaborative environment with fantastic learning & development opportunities. They are continuing to grow and so require an Administration & Customer Support Officer to support their Fleet Management & Settlements teams.Please note the organisation will be moving into a new office in the CBD in July this year. About the RoleWorking across both the Fleet Management & Settlements teams, this role Is integral to the success of the business and smooth running of operations. This is a complex industry that requires the ability to grasp a variety of concepts, so a switched on and detail-oriented nature is essential. Your role will be a mix of Administration, Accounts and Customer Support.This is a temporary role commencing ASAP and for the right candidate it has the view to convert into a long term permanent position. They operate Monday-Friday, 38-hour week, 3 days in office + 2 from home per week (once training is complete). DutiesSome of your key duties will include:<ul><li>Processing client reimbursements and lease settlements in the system</li><li>End of lease account reconciliations</li><li>Responding to customer enquiries via phone and email, resolving any frustrations or disputes</li><li>Forwarding Payout letters to customers and responding to payout enquiries</li><li>General administrative tasks and projects wherever required</li></ul> Skills & ExperienceTo be a successful candidate you must have:<ul><li>Previous experience in an Administrative role - 2/3 years minimum </li><li>Previous experience providing exceptional Customer Service</li><li>A system and technology savvy approach</li><li>Exceptional attention to detail, initiative & adaptability</li><li>Have full working rights in Australia</li><li>Be immediately available to start!</li></ul> Culture & Benefits<ul><li>Hybrid working model offered!</li><li>Be part of a stable and growing business!</li><li>Opportunity to convert into a permanent long-term position!</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0013441609KBBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNTgyMTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-21T05:13:13Z

Company Secretary & Governance Manager

Brisbane, Queensland
remote
Permanent placement
140000 - 170000 AUD / Yearly
The Company A well established, fast evolving financial services organisation with operations across Australia and New Zealand is seeking an experienced Company Secretary & Governance Manager to play a pivotal role in its legal and governance function.This position reports to the Head of Legal & Group Company Secretary and works closely with Boards, Committees, Executive leadership and Shareholders across the group. It is ideally suited to a senior governance professional who enjoys combining technical precision with influence, judgement and strong stakeholder engagement. The RoleThis is a broad, high impact role responsible for the effective operation of company secretarial and governance activities across a complex, multi entity structure.You will take ownership of Board and Committee processes, help shape governance practices across the group, and provide trusted support to senior stakeholders, while remaining actively involved in the execution of core company secretarial work.What You'll Be Doing<ul><li>Lead company secretarial and governance support across multiple entities in Australia and New Zealand</li><li>Plan, coordinate and support Board and Committee meetings, including preparation of materials, agendas, minutes and action tracking</li><li>Partner with the Group Company Secretary to strengthen and evolve governance frameworks, including charters, delegations, reporting and templates</li><li>Manage statutory obligations, corporate registers and regulatory filings (with support from external registry providers)</li><li>Oversee the integrity and management of corporate records, board materials and shareholder documentation</li><li>Support shareholder engagement and approval processes, including resolutions and formal reporting</li><li>Mentor and support internal stakeholders involved in governance and company secretarial activity</li></ul> About YouYou will likely bring:<ul><li>Proven hands on company secretarial experience within a multi entity or group structure</li><li>Extensive exposure to senior level Board and Committee interactions, including high quality minute taking</li><li>A track record of improving governance frameworks rather than simply administering them</li><li>Strong organisational capability, attention to detail and the ability to manage competing priorities</li><li>A pragmatic, collaborative approach and a genuine interest in governance that works in practice</li></ul> Why Consider This Opportunity?<ul><li>Senior role with real visibility and influence across the business</li><li>Direct exposure to engaged Boards and executives</li><li>Opportunity to shape governance in a growing, evolving group</li><li>Strong leadership and support from an experienced Head of Legal</li><li>Brisbane based position with national and cross border reach</li></ul> If you're looking for a senior CoSec role that balances leadership, substance and hands on involvement, this position offers a compelling next step. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjYxNTgyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-04-24T00:21:35Z

Interim CFO | 12-month Contract| $250k + super

Melbourne CBD, Victoria
remote
Contract/Temporary
250000 - 250000 AUD / Yearly
Interim Chief Financial Officer (12-Month Contract) An opportunity has arisen for an experienced and commercially astute Interim CFO to join a highly specialised Australian SME organisation operating within a complex, project and contract-based environment. This business plays a critical role within a growing and innovation-led sector and is entering a pivotal phase of transformation and growth. With a strong leadership team, sophisticated stakeholder landscape, and ambitious strategic agenda, the organisation now requires an experienced CFO to provide immediate financial leadership while driving a significant capital and funding strategy over the next 12 months. This role will suit a hands-on, pragmatic and execution-focused finance leader who has successfully navigated businesses through periods of change, capital pressure, scale-up or turnaround environments. A major focus of the role will be leading and supporting capital raising initiatives, strengthening financial visibility and partnering closely with the CEO, Board and external stakeholders to position the organisation for long-term sustainability and growth. The Opportunity Reporting directly to the CEO and working closely with the Board and executive leadership team, the Interim CFO will provide both strategic and operational financial leadership during a critical transition period. The organisation has a small, close-knit and capable finance team in place; however, the environment requires stronger financial cadence, enhanced forecasting discipline, improved commercial insight and leadership across funding strategy and capital management. A newly appointed Financial Controller has joined the business, and a key component of the role will involve mentoring and capability uplift, creating a structured transition model over time while ensuring strong financial governance and decision-making frameworks are embedded across the organisation. The successful candidate will be comfortable operating in ambiguity, balancing strategic leadership with hands-on execution. Key Responsibilities Funding Strategy & Capital Raising<ul><li>Lead and execute the organisation's capital raising and funding strategy</li><li>Partner with the CEO and Board on investor engagement and funding pathways</li><li>Develop robust financial models, scenario planning and capital allocation frameworks</li><li>Evaluate and pursue a mix of funding options including equity, debt, grants and strategic partnerships</li><li>Support broader growth and expansion initiatives through commercially sound funding structures</li></ul>Strategic Financial Leadership<ul><li>Provide strategic financial guidance to the CEO, Board and leadership team</li><li>Strengthen financial visibility, reporting frameworks and decision-making capability</li><li>Drive improved forecasting, budgeting and cash flow management disciplines</li><li>Translate business strategy into practical financial execution plans</li><li>Provide commercial oversight across pricing, margin management and contract profitability</li></ul>Finance Function Leadership<ul><li>Stabilise and strengthen the finance function during a period of transition</li><li>Mentor and support the Financial Controller and broader finance team</li><li>Improve financial planning and analytical capability across the organisation</li><li>Ensure existing systems and tools are fully leveraged to support operational and strategic decision-making</li><li>Maintain strong governance, controls and risk management frameworks</li></ul>Stakeholder Engagement<ul><li>Act as the key financial interface with Board members, advisors, auditors, funding stakeholders and strategic partners</li><li>Support negotiation and structuring of complex commercial and funding agreements</li><li>Build confidence and alignment across internal and external stakeholder groups</li><li>Provide clear, concise and commercially grounded financial communication</li></ul> About You We are seeking an experienced CFO with a proven track record operating within complex, project-based, contract-driven or stakeholder-heavy environments and comfortable working in a small team environment. You may come from industries such as advanced manufacturing, contract manufacturing, government-funded entities, engineering services or other environments where strong commercial discipline, funding strategy and cash flow management are critical to success. This role will particularly suit candidates who have operated in businesses with:<ul><li>Project or milestone-based revenue models</li><li>Complex customer or government contracts</li><li>Fluctuating or constrained cash flow environments</li><li>Capital raising or funding dependency</li><li>Highly regulated operating environments</li><li>Significant Board, investor or public-sector stakeholder engagement</li></ul> We are especially interested in leaders who bring experience from:<ul><li>Contract manufacturing or specialised manufacturing environments</li><li>Government-backed, grant-funded or public-interest organisations</li><li>Commercial businesses operating alongside large public entities or institutional stakeholders</li><li>Transformation, turnaround or scale-up environments</li></ul>Candidates will ideally demonstrate:<ul><li>Proven experience as a CFO or senior finance executive within complex commercial environments</li><li>Significant capital raising experience, including equity, debt, grants or hybrid funding structures</li><li>Strong cash flow management and liquidity planning capability</li><li>Experience operating in organisations with sophisticated stakeholder and governance requirements</li><li>Ability to operate strategically while remaining highly hands-on</li><li>Excellent Board, investor and executive stakeholder management capability</li><li>Strong commercial finance and business partnering skills</li><li>A calm, pragmatic and execution-focused leadership style?</li></ul> Why This Role? This is a rare opportunity to step into a genuinely impactful interim CFO mandate where you will play a central role in shaping the future direction and financial sustainability of a highly specialised organisation. You will work closely with an experienced leadership team, influence strategic outcomes at Board level and lead a meaningful funding and transformation agenda during a critical phase of growth. The role offers:<ul><li>A highly visible and commercially impactful leadership position</li><li>Significant exposure to strategy, funding and stakeholder engagement</li><li>Hybrid working flexibility</li><li>The opportunity to drive real organisational change and capability uplift</li><li>A collaborative, mission-driven and purpose-led environment</li></ul>Contract Details<ul><li>12-month contract engagement</li><li>Melbourne-based hybrid working model</li><li>Flexibility required during active capital raising periods</li><li>Immediate or short-notice start preferred</li></ul> Applications will be assessed on an ongoing basis. Due to high volume of applicants, only successful candidates will be contacted. Full Australian working rights required. Job Reference: 06810-0013434046LH By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjY1NjU1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-08T03:39:08Z

Fund Accounting Manager

Melbourne, Victoria
remote
Permanent placement
180000 - 200000 AUD / Yearly
The Company A growing investment and financial services organisation is seeking a senior finance leader to oversee a diverse portfolio of investment structures. The business operates in a dynamic environment, partnering closely with investors, external advisors and internal stakeholders to deliver high‑quality financial outcomes. With a strong culture built on collaboration, accountability and forward‑thinking, the organisation is focused on excellence, continuous improvement and long‑term value creation. The Role You will lead a high‑performing finance function responsible for a range of investment vehicles and product portfolios. Your remit will span financial reporting, audit and tax oversight, investor reporting, and the optimisation of financial processes and controls. Key responsibilities include: <ul><li>Overseeing timely and accurate financial deliverables across multiple investment structures</li><li>Ensuring integrity of investor data, unit pricing and monthly reporting</li><li>Leading statutory reporting, audit processes and interactions with external service providers</li><li>Managing treasury activities and cash flow forecasting</li><li>Supporting compliance obligations and regulatory administration</li><li>Driving continuous improvement in systems, processes and financial governance</li><li>Leading, developing and mentoring a specialist finance team.</li></ul> Your Profile You will bring a blend of technical expertise, leadership capability and commercial acumen. You thrive in a fast‑paced environment and enjoy building strong relationships across a wide range of stakeholders. To succeed, you will demonstrate: <ul><li>Experience in funds management, financial services or private investment environments</li><li>Strong understanding of regulatory and reporting requirements</li><li>Proven ability to lead and develop a finance team</li><li>Exceptional stakeholder management and communication skills</li><li>High levels of integrity, accountability and professional judgement</li><li>Advanced financial and analytical capability, including strong Excel skills</li><li>Relevant tertiary qualifications, with CA/CPA highly regarded</li></ul> Apply Today Please send your resume by clicking on the apply button. Reference Number: 06810-0013407244-HOD By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/aGFubmFoLm9kb2hlcnR5LjU1Nzk5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-07T03:37:58Z

Payroll Officer | Part time | Immediate start!

Melbourne CBD, Victoria
remote
Contract/Temporary
38 - 40 AUD / Hourly
The CompanyRobert Half has partnered with a highly recognised healthcare provider in the Melbourne CBD for some hands on-assistance during a peak increase in volume.This role is open to local or international payroll experience and will be able to offer no more than 2 days per week worth of work.With a fantastic reputation in the industry, our client provides an excellent working environment, great team dynamic and an opportunity learn some new skills along the way.This role will suit a candidate with experience processing payroll time sheets, management of time sheets, understanding of complex and various awards and will be immediately available. The RoleReporting through to the Payroll team leader, duties in this role will include:<ul><li>Process end-to-end payroll accurately and on time</li><li>Maintain employee records and payroll data</li><li>Monitor payroll tax thresholds and obligations</li><li>Process superannuation contributions</li><li>Manage leave accruals and entitlements</li><li>Ensure compliance with awards and legislation</li><li>Respond to payroll queries and resolve issues</li></ul> Your Profile<ul><li>Experience in end-to-end payroll processing</li><li>Strong knowledge of payroll legislation and awards</li><li>Familiar with payroll tax obligations and lodgements</li><li>Proficient in Employment Hero and Excel</li><li>High accuracy and attention to detail</li><li>Strong analytical and problem-solving skills</li><li>Ability to work to deadlines in a fast-paced environment</li><li>Excellent communication and stakeholder service skills</li><li>Organised with strong time-management abilities</li></ul> Apply TodayIf you are immediately available and excited to step into a new and exciting environment to provide much needed short-term assistance, please apply now! Reference Number: <a href="https://rh.my.salesforce.com/a1GVT000006oMzZ">06810-0013425611</a> LBThis is a on-site position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGFjaGxhbi5icm93bi4xNTgwOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-11T07:22:33Z

Finance Manager

Marrickville, New South Wales
remote
Permanent placement
150000 - 160000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Finance Manager | Technology | Inner West - 2 days on site | $150,000-$160,000 + SuperWe are partnering with a global technology organisation to recruit an experienced Finance Manager to join their high-performing finance function. This is an exciting opportunity for a commercially minded finance professional to step into a broad leadership role with exposure across ANZ, Europe, and Canada.Reporting directly to the Head of Finance, you will lead a team of finance professionals while overseeing key operational and reporting processes. This role offers strong visibility across senior leadership and the opportunity to play a key role in driving finance performance within a dynamic and evolving environment.This position is ideal for a hands-on people leader who thrives in fast-paced businesses.Key Responsibilities:<ul><li>Leading and mentoring a geographically dispersed finance team across multiple international regions</li><li>Managing the month-end close process, financial reviews, and reporting deliverables</li><li>Overseeing revenue reporting, billings, payroll review processes, and operational finance activities</li><li>Supporting budgeting, forecasting, and FP&A initiatives across the business</li><li>Partnering with operational and senior stakeholders to provide financial insights and commercial support</li><li>Driving process improvements and ensuring strong financial controls and compliance</li><li>Supporting finance transformation initiatives across systems and reporting processes</li></ul>About You:<ul><li>CA/CPA qualified</li><li>Proven leadership experience with the ability to manage, mentor, and develop high-performing teams</li><li>Strong technical and operational finance background, including month-end, reporting, billings, and payroll oversight</li><li>Commercially minded with strong stakeholder engagement skills</li><li>Ability to thrive in a fast-paced, evolving environment and manage competing priorities across multiple time zones</li><li>Experience working within complex or international businesses will be highly regarded</li></ul>What's on Offer:<ul><li>Global leadership opportunity with international exposure</li><li>Strong career progression opportunity within a growing and highly visible finance function</li><li>Flexible hybrid working arrangement - 2 days in office, 3 days from home</li></ul>Apply today!Please submit your CV directly to discuss this opportunity further.[email protected]Please note that due to the high volume of applications expected, only shortlisted candidates will be contacted directly</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxlbmEuc3B1cnJpZXIuMDk4NTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-12T03:05:22Z

FP&A Senior Analyst

Sydney CBD, New South Wales
remote
Permanent placement
130000 - 130000 AUD / Yearly
<table width="680"><tbody><tr><td width="507"> Senior FP&A Analyst | Sydney CBDA leading insurance underwriting and distribution platform is seeking a Senior FP&A Analyst to join its growing finance team in Sydney. Key Responsibilities:Financial Planning & Forecasting· Lead and support budgeting, quarterly forecasting, and long-range planning processes· Build and maintain financial models to support strategic and commercial decision-making· Partner with business leaders on revenue, expense, headcount, and profitability forecasting· Support scenario modelling and rolling forecasts for executive leadershipPerformance Reporting & Insights· Deliver monthly management reporting packs, dashboards, and executive analysis· Analyse underwriting performance, commissions, expenses, and key operational KPIs· Provide commentary on variances to budget, forecast, and prior periods· Identify key business drivers, risks, and opportunities across the portfolioCommercial & Strategic Support· Support M&A, integration, and strategic initiatives with financial analysis and modelling· Assist with pricing, profitability, and portfolio performance analysis· Deliver scenario and sensitivity modelling to support executive decisions· Support cost optimisation and operational efficiency initiativesBusiness Partnering· Work closely with underwriting, operational, and finance leadership teams· Provide financial insight, challenge assumptions, and support decision-making· Drive accountability through data-led performance insightsSystems & Process Improvement· Contribute to improvements in reporting, forecasting, and data quality· Support finance transformation and automation initiatives· Assist with enhancements to ERP and BI/reporting toolsAbout You· 5-7+ year's experience in FP&A, commercial finance, or finance business partnering· Strong financial modelling, forecasting, and analytical skills· Advanced Excel and stakeholder engagement capability· Ability to translate complex data into clear commercial insights· Strong communication skills with experience presenting to senior stakeholdersDesirable:· Experience in insurance, underwriting, or regulated financial services environments· Exposure to multi-entity or portfolio-based organisations· CA/CPA qualified or working towards· Experience with tools such as Power BI, TM1, or Dynamics 365· Exposure to M&A or finance transformation projects </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFjay5oYXNsYW0uNDI4NDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-22T05:32:42Z

Manager, Student Complaints

Ultimo, New South Wales
remote
Contract/Temporary
60 - 70 AUD / Hourly
Company: Our client is a leading globally recognised institution known for its strong focus on innovation, collaboration, and real-world impact. It fosters a dynamic and inclusive environment where research and industry partnerships drive meaningful outcomes and support the development of future-focused careers. Committed to sustainability and positive social change, the organisation connects people, ideas, and resources to address complex global challenges. The role: <ul><li>Lead and manage end-to-end complaints processes, ensuring timely and consistent case handling</li><li>Triage and assess incoming matters, determining appropriate actions and pathways</li><li>Conduct investigations, gathering evidence and stakeholder perspectives to inform outcomes</li><li>Make fair, balanced decisions and resolve complaints, including complex or sensitive cases</li><li>Maintain clear and consistent communication with stakeholders throughout the process</li><li>Drive continuous improvement by identifying trends and recommending process or policy changes</li><li>Ensure compliance with all relevant regulatory, policy, and governance requirements</li><li>Maintain accurate records, data, and reporting, including regular and annual reporting outputs</li><li>Build strong internal and external relationships, including collaboration across teams and sectors</li><li>Lead, coach, and support staff while managing projects, resources, and competing priorities</li></ul> About you: To be successful in this role, you will have:<ul><li>Proven leadership experience managing teams and delivering an effective complaints or case management function</li><li>Strong communication and stakeholder engagement skills, with the ability to influence across all levels</li><li>Strategic thinker with a proactive approach to problem-solving and continuous improvement</li><li>High attention to detail, with sound judgement and the ability to manage competing priorities</li><li>Demonstrated experience interpreting and applying policies and procedures</li><li>Highly organised, with the ability to manage workflows and meet deadlines</li><li>Strong systems skills, including reporting, data analysis, and use of standard office tools</li><li>Solid understanding of complaints management frameworks and best practice</li><li>Experience handling complex or sensitive matters and resolving issues effectively</li><li>Relevant tertiary qualification or equivalent experience (legal or counselling background advantageous)</li></ul> What's on offer: <ul><li>Hybrid working</li><li>Friendly tight knit office environment</li></ul> Reference Number: <a href="https://rh--c.vf.force.com/a1GVT000006rYBN">06800-0013428253</a> This is an hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjk1MTcwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-04-29T00:55:58Z