28 results for Customer Service Representative jobs

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Senior Front of House Administrator

Macquarie Park, New South Wales
remote
Permanent placement
85000 - 90000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Company: Our client is an organisation operating within the construction industry, known for delivering complex projects across a variety of environments. With a strong reputation for quality, safety and innovation, they offer a collaborative and fast-paced workplace. The role: <ul><li>Manage front-of-house reception, welcoming visitors, clients, staff and suppliers.</li><li>Answer and direct incoming calls, emails and general enquiries.</li><li>Maintain a professional and organised reception area, kitchen and shared office spaces.</li><li>Coordinate office supplies, stationery, pantry orders and supplier arrangements.</li><li>Manage incoming and outgoing mail, couriers and general correspondence.</li><li>Coordinate domestic and international travel bookings, including flights, accommodation and vehicle hire.</li><li>Arrange workforce travel and accommodation in collaboration with various teams.</li><li>Provide general administrative support to wider teams, including filing and document management.</li><li>Assist with vendor onboarding, supplier payments and purchase order administration.</li><li>Manage workplace access passes and liaise with IT and building management.</li><li>Coordinate internal and external training bookings, attendance records and certificate management.</li><li>Assist with employee onboarding, inductions, compliance documentation and mobilisation requirements.</li><li>Provide ad hoc HR and administrative support to the wider business.</li><li>Support the Office Manager and management team with general operational and administrative requirements </li></ul>About you: To be successful in this role, you will have:<ul><li>Previous experience in a reception, office coordination, administration or hospitality role within a busy environment.</li><li>A warm, approachable and professional manner, with a natural ability to build rapport with people at all levels of the business.</li><li>Highly organised, proactive and adaptable, with the ability to manage competing priorities and respond to changing requirements.</li><li>A strong team player who enjoys supporting others and takes pride in contributing to a positive workplace environment.</li><li>A hands-on attitude and willingness to roll up your sleeves and assist wherever needed.</li><li>Strong attention to detail and the ability to manage administrative tasks accurately and efficiently.</li><li>Excellent time management skills, with the ability to work autonomously and take ownership of responsibilities.</li><li>A solutions-focused mindset, demonstrating initiative and sound judgement when managing day-to-day challenges.</li><li>Comfortable handling confidential and sensitive information with discretion and professionalism.</li><li>Experience coordinating travel, events, training or HR administration would be highly regarded.</li><li>Confident using Microsoft Office and comfortable learning internal systems and processes.</li></ul> What's on offer: <ul><li>Broad and hands-on role with variety and autonomy</li><li>Fast-paced, collaborative and supportive environment</li><li>Potential for 1x day WFH for the right candidate</li></ul> Reference Number:06800-0013535075This is an in office position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjQ2NjkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-30T04:36:54Z

Accounts Receivable Officer

Coorparoo, Queensland
remote
Permanent placement
80000 - 90000 AUD / Yearly
Your opportunity:You'll be joining an established Australian business with a national presence and a finance function currently going through a period of change and development.You'll work closely with the Finance Manager as part of a collaborative team, where you'll have the opportunity to take ownership of your work, contribute ideas and help improve existing processes.This isn't a purely transactional Accounts Receivable role. You'll be responsible for managing a large debtor ledger, with a strong focus on collections, payment allocations, daily reconciliations and resolving outstanding account enquiries.You'll also work closely with different teams across the business, helping to resolve discrepancies, manage overdue accounts and support month-end reporting. It's a role that will suit someone who enjoys problem-solving, takes initiative and is confident managing their own workload without needing extensive training.This is a permanent opportunity offering flexible start and finish times and, once you're established in the role, the flexibility to work from home two days per week.What you'll be doing:You'll be managing a workload where accuracy, organisation and clear communication are essential. You'll regularly liaise with internal teams and external stakeholders to investigate enquiries, resolve discrepancies and ensure payments are received and recorded correctly.Your responsibilities will include:<ul><li>Managing a large debtor ledger, including payment receipting, allocations and account reconciliations.</li><li>Proactively following up overdue accounts through phone calls and emails, including managing payment arrangements and outstanding balances.</li><li>Reviewing aged debtor reports, identifying priority accounts and maintaining consistent follow-up.</li><li>Completing daily bank reconciliations and investigating discrepancies.</li><li>Managing the Finance inbox and responding to billing, payment and account enquiries.</li><li>Liaising with internal teams and external stakeholders to investigate and resolve account issues.</li><li>Preparing debtor reports and assisting with month-end reconciliations and ad hoc reporting.</li><li>Identifying opportunities to improve existing processes and supporting the wider finance team as needed.</li></ul>Who you are:Ideally, you'll have a minimum of 3 years' experience in an Accounts Receivable, Collections or Credit Control role, preferably within a high-volume environment.You'll need to be confident managing your own workload and making decisions independently. They're looking for someone who can hit the ground running, enjoys solving problems and knows how to balance following up overdue payments with maintaining positive relationships.You'll also bring:<ul><li>Strong experience in end-to-end Accounts Receivable, collections and debtor management.</li><li>Confidence managing overdue accounts and having professional conversations about outstanding payments.</li><li>Excellent reconciliation skills and a high level of accuracy and attention to detail.</li><li>Experience using accounting or ERP systems, along with intermediate Excel skills.</li><li>Strong organisational skills and the ability to prioritise competing deadlines.</li><li>Clear communication skills and the confidence to work with stakeholders across different teams.</li><li>A proactive, practical approach and the ability to identify issues and work towards solutions.</li></ul>Experience within the NDIS sector would be beneficial but is not essential. Candidates with experience in similar industries are also encouraged to apply.Apply TodaySubmit your CV to [email protected] or click the "Apply" button.Please note: Applicants must be currently based in Brisbane, Australia, and hold unrestricted Australian working rights with no limitations on working hours. Unfortunately, candidates requiring visa sponsorship or holding a Working Holiday visa will not be considered for this position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuMTIwNTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-10-16T05:21:34Z

Collections Officer

Chermside, Queensland
remote
Contract/Temporary
42.00 - 46.00 AUD / Hourly
Your OpportunityYou will join a well-established Australian business with an exceptional culture on a 3-month contract.Reporting to a great Finance Manager, you'll take ownership of collections activities, managing outstanding accounts and following up on payment issues. Flexible start and finish is available.About the RoleYou can expect to be hands-on with:<ul><li>Managing outstanding accounts and collections follow-ups</li><li>Monitoring direct debit outcomes and payment arrangements</li><li>Managing the collections inbox and responding to payment queries</li><li>Following up on overdue payments via email and phone</li><li>Investigating payment discrepancies and resolving account issues</li><li>Reviewing account liabilities and relevant documentation</li><li>Working with internal administration teams to resolve outstanding matters</li><li>Maintaining accurate records and helping reduce outstanding collections</li></ul>Who You AreYou have a high level of empathy and you're able to speak to and build relationships with people of all backgrounds.<ul><li>2+ years' experience in collections</li><li>Strong experience managing overdue accounts and payment follow-ups</li><li>Confident written and verbal communication skills</li><li>A proactive approach to problem-solving and account resolution</li><li>Experience with aXcelerate or similar systems will be advantageous</li></ul>Apply TodaySubmit your CV to [email protected] or click the "Apply" button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RnJhbmtpZS5Eb25hbGQuOTA2OTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-10-15T04:11:33Z