<p><strong><span data-contrast="auto">THE COMPANY: </span></strong><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">This FinTech develops research-driven financial trading and execution solutions used by the world's leading global exchanges, financial traders, and brokers. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><ul><li data-leveltext="-" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Highly profitable and successful global organisation with a strong reputation and a flat structure. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Established firm who still retain the positive elements of a startup/scaleup feel. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">60+ staff around the globe and growing. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Supportive culture focusing on curiosity, creativity, and hard work. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Work alongside a highly collaborative team with a strong sense of comradery and knowledge sharing. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Significant professional development, training, and learning opportunities. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Hybrid working. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><p> </p><p><strong><span data-contrast="auto">ROLE SNAPSHOT: </span></strong><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">As the Trade Desk Support Analyst, you be providing technical application support & troubleshooting to brokerage and trading clients who utilize the firm's financial trading solutions. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">Operating in a follow-the-sun model, this role works in a close-knit local team to cover APAC hours.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">Product specific training is provided. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><strong><em><span data-contrast="auto">Key elements of the role: </span></em></strong><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Level 1 & 2 technical support to electronic trading clients and their execution systems.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Monitor & troubleshoot trades in real-time electronic trading systems. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Involvement in supporting all aspects of the trading system.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Investigation of system logs.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Daily system availability and functionality testing (server health checks, order testing etc). </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Troubleshoot network connectivity. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Operate in a time critical and fast-paced environment while proactively delivering outstanding customer service.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Work with a global team in in a follow-the-sun model</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Working hours are 7am-4pm & 9am-6pm (Mon-Fri)</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><p><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><strong><span data-contrast="auto">REQUIRED BACKGROUND / EXPERIENCE / KNOWLEDGE / PERSONAL QUALITIES: </span></strong><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">Suitable for someone with an Application/Software Support background demonstrated knowledge of financial markets. </span><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">Working in a small team culture fit is key, making this ideal for a collaborative team-player who is curious and loves to learn, with a genuine passion for IT + financial markets. </span><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">Someone resourceful who proactive solves problems with an 'I'll figure it out" mentality is needed. </span><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><strong><em><span data-contrast="auto">The following is required: </span></em></strong><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Proven Application/Software Support background (or similar). </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Background supporting front office traders in investment banking, brokerages or similar is beneficial. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Linux command line skills (trace logs, update configs, investigate host utilization, troubleshooting skills).</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Financial markets knowledge (Derivatives, Futures, Options etc). </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">Python, Bash and/or SQL scripting skills are beneficial. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="16" data-aria-level="1"><span data-contrast="auto">Logical troubleshooting skills. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="17" data-aria-level="1"><span data-contrast="auto">A passion for financial trading and interest in algorithmic trading is beneficial. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1"><strong><span data-contrast="auto">Demonstrated attitude & personal qualities</span></strong><span data-contrast="auto">: ability to handle pressure while troubleshooting critical systems; strong attention to detail with exceptional communication + customer service skills; curious/inquisitive, intelligent & eager to learn (enjoys labs and tinkering).</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><ul><li data-leveltext="-" data-font="Calibri" data-listid="14" data-list-defn-props="{"335551671":2,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-contrast="auto">Excited about undertaking a broad role in small team with a flat structure where you can be learning every day and chart your own path. </span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></li></ul><p><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><strong><span data-contrast="auto">This is a full-time permanent role located in the heart of the Sydney CBD (hybrid working available) offering $120,000 - $160,000 (plus super) + bonus - depending on experience. </span></strong><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><em><span data-contrast="auto">*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </span></em><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p> </p><p><strong><span data-contrast="auto">Apply Today</span></strong><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-contrast="auto">Please send your resume by clicking on the apply button.</span><span data-ccp-props="{"134245417":false,"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><em><span data-contrast="auto">Reference Number: 06800-0013334622</span></em><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":20}"> </span></p><p><strong><em><span data-contrast="none"><span data-ccp-parastyle="heading 4">This is a </span></span></em></strong><em><span data-contrast="none"><span data-ccp-parastyle="heading 4">hybrid</span></span></em> <strong><em><span data-contrast="none"><span data-ccp-parastyle="heading 4">position.</span></span></em></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":2,"335551550":2,"335551620":2,"335559738":0,"335559739":0,"335559740":20}"> </span></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE1ODYwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This company is a global FinTech who offer enterprise low-latency financial trading technology for institutional & retail brokers, banks, and liquidity providers.</p><p> </p><p>You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers.</p><p> </p><ul><li>Hybrid working</li><li>Free lunch everyday</li><li>Private health insurance.</li><li>Ongoing training and professional development.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE & RESPONSIBILITIES </span></strong></p><p> </p><p>As the IT Trade Desk Support Analyst, you will support customers (banks, brokers, hedge funds) who are using the organisations trading applications & products.</p><p> </p><p>You'll wear 'multiple hats' ranging from technical support to product implementation, upgrades, migrations, and client onboarding.</p><p> </p><p>Hybrid working available.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Provide technical support, investigation, triage, troubleshooting, and resolution to customers using the firm's trading applications.</li><li>Analyze FIX messages, logs, and sources to determine root cause analysis.</li><li>Implement Plan, support and deploy implementations of these trading platforms into client environments.</li><li>Support clients via phone, email and video.</li><li>Monday-Friday role with work hours being 10am-6pm / 8am-4pm (daylight savings / non-daylight savings time).</li><li>Occasional weekend support (rostered) required. </li><li>Project involvement including:</li><li>Product implementation into client environment- plan, support deploy</li><li>Manage application upgrades & migrations</li><li>Client onboarding activities</li><li>Liquidity integrations with customers.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Technical Support Analyst with excellent IT troubleshooting & investigation skills inside the financial trading industry.</p><p> </p><p>Ideal for someone with an interest in learning and building an IT career within financial trading (FX, Derivatives, CFD's, Crypto, Equities etc).</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience providing technical IT Support to customers in the financial services industry.</li><li>Excellent triage, investigation and troubleshooting of application, Windows OS, and networking issues.</li><li>Demonstrate competent financial markets / financial trading knowledge (trade executions, buy/sell orders, markup,</li><li>Able to work Sunday + 4 additional days in the week (of your choice).</li><li>FIX messaging knowledge/experience is preferred.</li><li>Basic SQL knowledge.</li><li>TCP/IP networking knowledge.</li><li>MetaTrader experience 4/5 is beneficial.</li><li>Exceptional customer service and communication skills - verbal & written.</li><li>Demonstrate willingness & ability to research, absorb and learn new ideas/concepts.</li></ul><p><strong>This is a full time permanent role</strong><strong> located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $90,000 - $120,000 (plus super). </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk5ODAzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This company is a global FinTech who offer enterprise low-latency financial trading technology for institutional & retail brokers, banks, and liquidity providers.</p><p> </p><p>You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers.</p><p> </p><p>- Hybrid working</p><p>- Free lunch everyday</p><p>- Private health insurance.</p><p>- Ongoing training and professional development.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE & RESPONSIBILITIES </span></strong></p><p> </p><p>As the IT Trade Desk Support Analyst, you will support customers (banks, brokers, hedge funds) who are using the organisations trading applications & products.</p><p> </p><p>You'll wear 'multiple hats' ranging from technical support to product implementation, upgrades, migrations, and client onboarding.</p><p> </p><p>Hybrid working available and you'll be required to work Sunday (remotely) + 4 other days in the week (of your choice).</p><p> </p><p><strong>Responsibilities include: </strong></p><p>- Provide technical support, investigation, triage, troubleshooting, and resolution to customers using the firm's trading applications.</p><p>- Analyze FIX messages, logs, and sources to determine root cause analysis.</p><p>- Implement Plan, support and deploy implementations of these trading platforms into client environments.</p><p>- Support clients via phone, email and video.</p><p>- Work hours are 10am-6pm / 8am-4pm (daylight savings / non-daylight savings time)</p><p>- Project involvement including:</p><p>o Product implementation into client environment- plan, support deploy</p><p>o Manage application upgrades & migrations</p><p>o Client onboarding activities</p><p>o Liquidity integrations with customers.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Technical Support Analyst with excellent IT troubleshooting & investigation skills inside the financial trading industry.</p><p> </p><p>Ideal for someone with an interest in learning and building an IT career within financial trading (FX, Derivatives, CFD's, Crypto, Equities etc).</p><p> </p><p>Well-suited to someone who can wear 'multiple hats' and is seeking non-conventional working hours with flexibility (incl WFH).</p><p> </p><p><strong>The following is required: </strong></p><p>· Proven experience providing technical IT Support to customers in the financial services industry.</p><p>· Excellent triage, investigation and troubleshooting of application, Windows OS, and networking issues.</p><p>· Demonstrate competent financial markets / financial trading knowledge (trade executions, buy/sell orders, markup,</p><p>· Able to work Sunday + 4 additional days in the week (of your choice).</p><p>· FIX messaging knowledge/experience is preferred.</p><p>· Basic SQL knowledge.</p><p>· TCP/IP networking knowledge.</p><p>· MetaTrader experience 4/5 is beneficial.</p><p>· Exceptional customer service and communication skills - verbal & written.</p><p>· Demonstrate willingness & ability to research, absorb and learn new ideas/concepts.</p><p>· <span style="text-decoration: underline;">Able to work Sunday </span><span style="text-decoration: underline;">+ 4 other days in the week (of your choice). </span><span style="text-decoration: underline;"> </span></p><p> </p><p> </p><p><strong>This is a full time permanent role</strong><strong> located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $90,000 - $120,000 (plus super). </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjM2MTIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Join a market-leading financial institution and be part of a high-performing Group Treasury team that sits at the heart of the organisation's funding and trust operations. This is a fantastic opportunity for a motivated finance professional looking to deepen their exposure to securitisation, structured funding, and treasury operations within a collaborative and forward-thinking environment.</p><p><strong>The Opportunity</strong></p><p>As a Treasury Analyst, you'll play an integral role in supporting the Trust Management and Transaction teams, ensuring the smooth operation and compliance of a diverse range of funding structures. You'll contribute to key deliverables including trust reporting, waterfall calculations, warehouse renewals, and process improvements that drive efficiency and accuracy across the business.</p><p>You'll work closely with senior Treasury leaders and Finance stakeholders, gaining valuable exposure to securitisation structures and digital transformation initiatives that are shaping the future of the organisation's funding strategy.</p><p><strong>What You'll Do</strong></p><ul><li>Deliver timely, accurate, and professional trust and securitisation reports.</li><li>Support ongoing compliance and renewal processes across multiple funding programs.</li><li>Collaborate with Finance and Treasury teams to ensure effective management of trust-related activities.</li><li>Contribute to automation and digitalisation projects within Group Treasury.</li><li>Help foster a positive, high-performance team culture while maintaining a strong focus on precision and accountability.</li></ul><p><strong>Key Requirements</strong></p><ul><li>2+ years Strong treasury or trust management experience within financial services.</li><li>Advanced proficiency in <strong>Microsoft Excel</strong> with a strong numerical and analytical mindset.</li><li>Experience working with <strong>trusts, SPVs, or warehouse facilities</strong> is highly regarded.</li><li>Strong attention to detail and ability to deliver under time-sensitive conditions.</li><li>Confident communicator who can collaborate across finance, treasury, and external stakeholders.</li><li>A tertiary qualification in <strong>Finance, Economics, Accounting, or a related discipline</strong>.</li></ul><p><strong>What's in It for You</strong></p><ul><li>Work directly with experienced Treasury and Finance leaders.</li><li>Gain hands-on exposure to securitisation and structured funding.</li><li>Join a collaborative team culture that values initiative and continuous improvement.</li><li>Hybrid Sydney-based role offering flexibility and professional development.</li></ul><p> </p><p>If you're ready to take the next step in your Treasury career and contribute to a dynamic, growth-oriented environment, we'd love to hear from you.</p><p>📩 <strong>Apply now</strong> or reach out for a confidential discussion to learn more about this opportunity.</p><p> </p><p><em>Reference Number: 06800-0013331522</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid position</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amF5ZG9uLmdpbGwuNzg5NzIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Desktop Support Engineer</strong></p><p><br /> We're partnered with a leading organisation undergoing major IT uplift and transformation projects across APAC. With a busy year ahead, our client is looking for a capable and proactive Desktop Support Engineer who can hit the ground running, support a high-volume environment, and contribute across both BAU and project work.</p><p><br /> <br /> <strong>About the Role</strong></p><p><br /> You'll provide front-line technical support to end users across APAC (~1000 users). This role is hands-on and varied - supporting desktops, laptops, mobile devices, conferencing equipment, and managing tickets through to resolution. You'll also be involved in ongoing projects including PC refreshes, ITSM migrations, and asset management uplift.</p><p> </p><p>This is a great opportunity for someone with 4 + years' experience, strong communication skills, and a can-do attitude who can work independently and learn quickly on the job.</p><p> </p><p><em>If you have been involved in projects and have experience dealing with senior stakeholders, you'll have the opportunity to get involved with higher-level work from the start. Otherwise, training and guidance will be provided to help you grow into these responsibilities.</em></p><p><br /> <strong>What You'll Be Doing</strong></p><ul><li>Act as the level 1<sup>st</sup> and 2<sup>nd / 2.5 </sup> point of contact for IT incidents and service requests via phone, email, walk-ups, and ITSM tools.</li><li>Record, triage, and resolve tickets within SLAs, keeping users updated throughout.</li><li>Support a hybrid environment across Microsoft 365, Windows, Active Directory, and on-prem/cloud infrastructure.</li><li>Deliver remote support with occasional onsite assistance at their corporate head office (Sydney CBD).</li><li>Provide support to executives and EAs, including assistance with video/audio conferencing and meeting setups.</li><li>Assist with device provisioning, onboarding/offboarding, account setup, and procurement.</li><li>Participate in desktop hardware/software deployments (HP environment), mobile device support (Samsung/iOS), and basic networking tasks.</li></ul><p> </p><p><br /> <strong>What We're Looking For</strong></p><ul><li>4+ years' experience in Level 1/2 Desktop Support or Service Desk.</li><li>Strong problem-solving skills and the maturity to work independently.</li><li>Excellent communication skills and a professional, customer-focused approach.</li><li>Experience supporting Microsoft 365, Windows 10/11, Active Directory (on-prem), and hybrid cloud environments.</li><li>Hardware support experience across HP devices, peripherals, and mobile devices.</li><li>Familiarity with ITSM tools (experience with Cherwell/Avante is ideal but not required).</li><li>ITIL knowledge and experience working to SLAs.</li><li>Ability to prioritise and manage fluctuating ticket volumes (10-100 per day depending on triage).</li><li>Flexible and able to adjust working hours (shifts between 7:00am-3:30pm & 9:00am-5:30pm).<br /> </li></ul><p>This role will be 5 days a week onsite</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4yNzk1My4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">Finance Analyst</span></strong><strong><span style="text-decoration: underline;"><br /> Well-Established Australian Services Business | Sydney</span></strong></p><p><strong><span style="text-decoration: underline;">6-8 month Part-Time contract.</span></strong></p><p> </p><p> </p><p><strong>Exciting opportunity for a Financial Accountant to join this leading Australian retail group with a strong national presence. This well-established business continues to grow its market share and reputation, offering a dynamic environment for ambitious finance professionals.</strong></p><p><strong>As a Financial Accountant, you'll take ownership of core financial processes, ensuring accuracy and integrity across reporting, compliance, and month-end activities. You'll work closely with senior stakeholders, gaining exposure to commercial operations and contributing to initiatives that drive performance and efficiency.</strong></p><p> </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Support the month-end process, journals, reconciliations and variance analysis</strong></li><li><strong>Provide accurate financial reports to support decision making and compliance requirements</strong></li><li><strong>Partner with senior leaders to provide insights on performance trends, cost control and efficiency improvements</strong></li><li><strong>Contribute to budgeting and forecasting processes, ensuring accuracy and alignment with strategic objectives</strong></li><li><strong>Work with cross-functional stakeholders to assist with budgets, forecasts, and scenario models</strong></li></ul><p> </p><p><strong>About You:</strong></p><ul><li><strong>Proven experience taking ownership of month-end reporting </strong></li><li><strong>Strong analytical and problem-solving skills</strong></li><li><strong>Excellent communication skills, with the ability to explain financial information to non-finance stakeholders</strong></li><li><strong>Attention to detail, with a proactive and collaborative approach</strong></li><li><strong>CA/CPA qualified or currently studying (advantageous)</strong></li></ul><p> </p><p><strong>What's on Offer:</strong></p><ul><li><strong>Join a large, established business with a great reputation</strong></li><li><strong>Work in a supportive environment that values collaboration and professional development</strong></li><li><strong>Exposure to senior stakeholders and the opportunity to influence outcomes</strong></li><li><strong>Competitive salary package and career growth opportunities</strong></li></ul><p> </p><p><strong>If you're looking to build on your finance career in a dynamic and respected business, this is an opportunity not to be missed.</strong></p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013329935</p><p><em> </em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWljaGFlbC5haW5zd29ydGguODI1MjguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<ul><li><table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p> </p><p>Operating in the Insurance industry, this Australian Financial Services corporation employs 80+ staff and delivers purpose driven outcomes for Australian households, businesses, and communities.</p><p> </p><ul><li>Cyber-aware CEO, Board, and Executive Leadership team.</li><li>Forward thinking with investment in IT and Cybersecurity through a modern cloud-first approach (Microsoft Azure, ZTNA) with no legacy technology.</li><li>Upcoming implementation of a modern data analytics solution - Azure Databricks.</li><li>Strong emphasis on data management, security and risk mitigation.</li><li>More than $1 billion in written premiums.</li><li>Additional superannuation contributions.</li><li>Emphasis on learning & development and a work/life balance.</li><li>Hybrid working.</li></ul><p> </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE & RESPONSIBILITIES: </span></strong></p><p> </p><p> </p><p>Newly created <strong>Head of Information Security</strong> position operating in a small yet impactful team of 3 to lead and improve the enterprise security function.</p><p> </p><p> </p><p>Engaging directly with the Board, you will provide strategic direction and practical leadership on how to best improve information security in alignment with organisational objectives.</p><p> </p><p> </p><p>Operating in a mature and modern cloud environment, you will focus on improving and refining information security, while simultaneously building positive confidence at the Board level through improved Board reporting, education, and communication.</p><p> </p><p> </p><p><strong>Key responsibilities and deliverables: </strong></p><ul><li><strong>Lead the strategic direction of Information Security</strong> in alignment with business objectives and mission.</li></ul><ul><li><strong>Build and maintain successful relationships as a trusted cyber security advisor</strong> <strong>with the Board</strong>, Executive Leadership team, Technology teams, and wider organisation.</li><li><strong>Establish confidence with the Board</strong> <strong>through producing high-quality Board papers</strong> that provide clear and confident reporting on cyber posture, risks, vulnerabilities, metrics, and investment priorities.</li><li><strong>Board and Executive level communication</strong> translating complex security risks/issues into an understandable business context.</li><li><strong>Improve Information Security operating cadence</strong> across Technology and the broader organisation.</li><li><strong>Ensure ongoing compliance</strong> with legislative and policy frameworks including Protective Security Policy Framework (PSPF), ISM, Essential Eight, Privacy Act etc.</li></ul><ul><li><strong>Educate business leaders and end users</strong> on cyber controls, risk awareness, and behavioural best practices.</li><li>Embed a pre-emptive and proactive culture around the awareness of current/emerging cyber threats.</li></ul><ul><li><strong>Manage third-party security providers</strong> to deliver 24/7 monitoring, incident response, and security operations.</li><li>Strengthen relationships with the Australian Cyber Security Centre for threat intelligence and early warnings.</li><li>Oversee controls implementation, risk management, and continuous improvement across Information Security.</li><li>Support the <strong>uplift of internal capability within</strong> <strong>the Information Security team,</strong> including hiring, coaching, and mentoring.</li></ul><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / EXPERIENCE </span></strong></p><p> </p><p> </p><p>Suitable for a Head of Information Security experienced operating as a trusted advisor at the Board level yet still capable of undertaking a broad role inside a small yet impactful team.</p><p> </p><p> </p><p>A background operating and socialising at the Board level (including preparing / presenting Board reports) then translating and communicating complex security risks/issues into an easy-to-understand business context is essential.</p><p> </p><p> </p><p>Ideal for a Security leader seeking to improve/refine Information Security inside a purpose driven and forward-thinking organisation who invests in modern technologies and values continuous education.</p><p> </p><p> </p><p><strong>Experience and Qualifications:</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in IT, Cyber Security, or a related field</li><li><strong>Certifications:</strong> relevant industry certifications e.g. CISSP, CISM, CISA</li><li><strong>Experience:</strong></li><ul><li>Leading enterprise security functions across strategy, incident response, and governance, risk & compliance.</li><li>Strong understanding of cyber resilience, risk posture, and controls.</li><li>Vendor management of third-party security service providers.</li><li>Leading and developing small yet high-performing teams.</li></ul><li><strong>Proven track record: </strong></li><ul><li>Successfully preparing and presenting cyber security reports to Boards and translating technical and risk concepts into clear, business relevant insights.</li><li>Designing and embedding security governance, controls, and risk management practices across cloud-first environments.</li><li>Leading uplift in security culture, awareness, and capability across an organisation.</li></ul><li><strong>High impact communication</strong>:</li><ul><li>Ability to distil the message, eliminate unnecessary complexity, and communicate in an easy-to-understand and business-minded manner to C-suite and Board members.</li><li>Exceptional stakeholder management skills with a sense of gravitas capable of influencing others at an executive level.</li><li>Demonstrate broad awareness of the changing external threat landscape and potential issues/risks/drivers, then clearly communicate what this means for the organisation.</li></ul><li><strong>Security Compliance Frameworks:</strong> Comprehensive understanding of the Australian Government's PSPF, including ISM and Essential Eight.</li><li><strong>Leadership skills:</strong> Strong leadership and team-building capabilities with a track record of managing and developing high-performing teams.</li></ul><p>· <strong>Industry experience:</strong> Financial Services, Insurance, Superannuation or similarly APRA-regulated environments is preferred.</p><p>· <strong><span style="text-decoration: underline;">Australian citizenship and ability to obtain Australian Government security clearance is essential</span></strong><strong>. </strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013328372</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position</strong></h4></td></tr></tbody></table></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjg2MTg0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
