<p>Robert Half are exclusively partnered with a Not-For-Profit organization in Australia, and they are seeking an IT Support. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia.</li><li>Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.</li><li>Troubleshooting and resolving issues related to <strong>Windows AD and Office 365</strong> applications.</li><li>Escalating issues to appropriate teams as necessary.</li></ul><p>Details:</p><ul><li>5 days WFO arrangement in Brisbane.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extension is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 1 IT Support role.</li><li>Decent knowledge of Windows Active Directory, <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNTY5NjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is exclusively partnered with a Leading Tourism Player in Gold Coast and they are looking for an IT Support Engineer to assist with a Windows 11 upgrade project. You'll be assisting with the following:-</p><ul><li>Assisting with a nationwide <strong>Windows 11</strong> upgrade.</li><li>Assist with <strong>re-imaging and building hardware</strong>.</li><li>Travelling to different sites to assist with hardware deployment and providing timely <strong>technical support</strong> to end users.</li><li>Troubleshoot and resolve issues relating to <strong>Intune,</strong> <strong>Azure AD and Office 365</strong> applications.</li><li><strong>Escalate</strong> issues to appropriate teams.</li></ul><p>Details:</p><ul><li>5 days WFO in Bundall.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extensions are highly likely.</li></ul><p>Requirements:</p><ul><li>Previous experience in a desktop support or field technician role.</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune</strong> and experience using an ITSM tool.</li><li>Basic understanding of hardware & networking concepts and troubleshooting.</li><li>Excellent communication and interpersonal skills.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMjkwMTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>IT Support Officer - $65k-$75k + super<br /> <br /> </strong>We've partnered with a large, long-standing Australian organisation seeking an IT Support Officer to join their internal technology team.</p><p>You'll act as the first point of contact for all things IT. Supporting users across hardware, software, and network issues to keep systems running smoothly. This role suits someone with solid Level 1-2 experience who enjoys problem-solving, learning on the job, and being part of a fun, collaborative team that values growth and internal promotion.</p><p><strong>Responsibilities</strong></p><ul><li>Provide frontline IT support across desktops, laptops, printers, mobile devices, and applications</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Manage user accounts and permissions via Active Directory, Exchange, and M365</li><li>Maintain accurate helpdesk records and documentation</li><li>Assist with installation, configuration, and maintenance of IT equipment</li><li>Support and gain exposure to infrastructure-related projects</li></ul><p><strong>About You</strong></p><ul><li>1+ year experience in IT support (Level 1-2)</li><li>Strong understanding of Windows 10/11, AD, DNS, DHCP, M365, and ITIL principles</li><li>Experience supporting networks, telephony, and mobile technologies</li><li>Excellent communication and problem-solving skills</li><li>Team-oriented with a proactive, can-do attitude</li></ul><p><strong>Benefits</strong></p><ul><li>Australian-owned, well-established national organisation</li><li>Supportive manager who invests in development and promotes from within</li><li>Tenured team offering mentorship and technical growth</li><li>Great team culture with social events and genuine camaraderie that extends outside of work</li></ul><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi44MjQ0MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are exclusively partnered with a growing disability services organisation. As a mission-driven organization, they are passionate about making a meaningful difference in the community through innovation and care.</p><p><strong>The Role</strong><br /> This role is an exciting opportunity for an IT Support Officer with cybersecurity ambitions who thrives in a collaborative environment and is eager to contribute to the success of an enterprise-level IT team while growing their technical expertise.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and triage security alerts (SIEM, XDR, EDR, NDR)</li><li>Escalate and document incidents, record findings in ticketing systems</li><li>Investigate suspicious logs and activity</li></ul><p><strong>About You:</strong></p><p>We are seeking someone who is ambitious, a strong communicator, and eager to learn. This role is suited to someone passionate about providing IT support and is eager to develop their cybersecurity capabilities in a fast-paced environment.</p><ul><li>2+ years of experience in a desktop or remote IT support role.</li><li>Eagerness to learn and progress within the cybersecurity space</li><li>Experience with Active Directory and Office 365, with a strong technical foundation.</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li>A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be an Australian Citizen or Permanent Resident.</li><li>Blue and Yellow Cards (or willingness to obtain).</li><li>Availability to work on-site full-time at Eight Mile Plains (Monday to Friday).</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive and mission-focused organization. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dmFsZW50aW5lLmFrZW0uNTI2MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Client Support Engineer (Onsite) | $75K-$85K + Super | Brisbane<br /> </strong>We're partnering with a leading Brisbane based MSP that's expanding their onsite capability and looking for an experienced <strong>Client Support Engineer</strong> who loves building relationships, solving problems, and being the go-to tech clients' trust.</p><p>This is a hands-on, customer centric role where you'll spend most of your week onsite across multiple client environments. You will be the face of tech within these businesses, handling active issues, providing proactive support, representing the brand with professionalism and energy. When not onsite, you'll stay connected with your wider team to manage remote support.</p><p><strong>What you'll do</strong></p><ul><li>Provide onsite and remote support across multiple client environments.</li><li>Resolve issues across Windows, Microsoft 365, Azure AD, Intune, networking, and end-user hardware.</li><li>Build strong relationships with users and stakeholders, you'll be their trusted advisor.</li><li>Take ownership of tickets from start to finish, communicating clearly and proactively.</li><li>Spot recurring issues and suggest process or infrastructure improvements.</li></ul><p><strong>About you</strong></p><ul><li>3+ years' experience in a Service Desk / Field Engineer role within an MSP or multi-client environment</li><li>Confident working autonomously and representing your team onsite.</li><li>Strong communicator who enjoys engaging with people and delivering great service.</li><li>Broad technical knowledge across Microsoft, Windows, and networking fundamentals.</li><li>Driver's licence and reliable transport.</li></ul><p><strong>Why you'll love it</strong></p><ul><li>Variety every week. Different clients, sites, and challenges.</li><li>Trusted, high-autonomy role. You'll be empowered to make decisions onsite.</li><li>Supportive team and leadership who value your initiative and personality.</li><li>Paid training and industry certifications, a company that values your career trajectory and readily promote from within.</li></ul><p>If you're a personable, client-oriented tech who loves variety and enjoys being out and about, this is your chance to join a respected MSP where your impact is seen and valued.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4wNTU2Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
