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Front Desk Coordinator We are looking for a dedicated Front Desk Coordinator to join our team in Birmingham, Alabama. This is a long-term contract position where you will play a key role in delivering exceptional workplace services and ensuring smooth daily operations. If you excel at multitasking, have a customer-focused mindset, and enjoy being the first point of contact, we encourage you to apply.<br><br>Responsibilities:<br>• Schedule and confirm recreational, dining, and business activities as requested.<br>• Manage janitorial and maintenance service requests while overseeing mail distribution, office supply services, and onboarding processes.<br>• Respond to inquiries and complaints from employees, guests, and colleagues with professionalism and a focus on customer satisfaction.<br>• Organize on-site events, including reserving event spaces, managing setup and teardown, and coordinating supply delivery.<br>• Implement property-specific safety and emergency protocols to ensure the well-being of all occupants.<br>• Liaise with vendors to coordinate services and deliveries for the workplace.<br>• Communicate detailed or complex information effectively within the team and follow manager instructions closely.<br>• Perform tasks using established procedures to address routine issues, with minimal discretion required. Front Desk Coordinator <p><strong>Reception and Greeting</strong>:</p><ul><li>Serve as the first point of contact for clients, visitors, and employees, providing excellent customer service.</li><li>Greet and direct visitors in a courteous and professional manner.</li><li>Maintain a clean, organized, and welcoming reception area.</li></ul><p><strong>Communication Management</strong>:</p><ul><li>Answer and direct incoming phone calls to appropriate personnel or departments.</li><li>Respond to emails or inquiries in a timely, professional manner.</li><li>Handle mail distribution, courier services, or package deliveries.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Assist with scheduling and coordinating meetings or events.</li><li>Maintain and update filing systems, databases, and records where needed.</li><li>Order and manage office supplies, ensuring inventory is stocked appropriately.</li></ul><p><strong>Coordination</strong>:</p><ul><li>Serve as a liaison between departments, helping streamline communication and coordination.</li><li>Monitor visitor access and manage security protocols, such as visitor sign-ins.</li><li>Confirm appointments and manage calendars for executives or teams.</li></ul><p><br></p> Customer Service Supervisor <p>Are you passionate about delivering exceptional customer service and leading a team to success? Do you have strong leadership and problem-solving skills? A growing organization in the Twin Cities, MN, is seeking an <strong>on-site Customer Service Supervisor</strong> to oversee daily operations, ensure excellent customer experiences, and drive team performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and motivate a team of customer service representatives to achieve high performance and meet organizational goals.</li><li>Oversee daily operations of the customer service department to ensure seamless and accurate service delivery.</li><li>Address and resolve escalated customer inquiries, complaints, or concerns, ensuring a positive customer experience.</li><li>Monitor team productivity through metrics, reporting, and feedback sessions to identify areas for improvement.</li><li>Train, coach, and develop team members to enhance their skills and maintain a service-focused mindset.</li><li>Coordinate with other departments to streamline communication and ensure customer satisfaction.</li><li>Maintain up-to-date knowledge of company products, services, and processes to support customers effectively.</li></ul> Employee Relations Specialist We are offering a long term contract employment opportunity for an Employee Relations Specialist. As an Employee Relations Specialist, you will be leveraging your skills in Claim Administration, Communication, Complaint Handling, Compliance, Disciplining Employees, Employee Relations Investigations, Employee Training, Union Grievances, NeoGov, and Investigation Reports, to conduct detail oriented and technical work related to employee and labor relations across multiple departments, ensuring compliance with laws, policies, and collective bargaining agreements.<br><br>Responsibilities:<br>• Conduct thorough investigations related to employee relations matters<br>• Address and resolve employee relations issues efficiently<br>• Provide expert guidance on labor and employment matters<br>• Support in developing innovative workforce policies related to employee relations<br>• Assist in the creation and implementation of training programs for employees<br>• Handle complaints and administer claims related to employee relations<br>• Ensure adherence to compliance and disciplinary measures<br>• Manage and resolve union grievances<br>• Use NeoGov for efficient process management<br>• Prepare and maintain detailed investigation reports. Call Center Specialist We are looking for a Call Center Specialist to join our team in Charlottesville, Virginia. In this contract role, you will provide outstanding support to employees by addressing inquiries related to payroll, expense reimbursement, and navigation of company systems. This position offers an exciting opportunity to contribute to a dynamic defense software industry while delivering detail-oriented and timely assistance.<br><br>Responsibilities:<br>• Provide prompt and accurate responses to employee inquiries, ensuring a high level of support.<br>• Log, research, and track employee inquiries using call management software to ensure resolution.<br>• Analyze and prioritize issues, escalating more complex concerns to appropriate personnel as needed.<br>• Keep employees informed about the progress of their inquiries and aim to resolve issues during the initial call.<br>• Maintain confidentiality standards and adhere to company policies and ethical guidelines.<br>• Assist with daily departmental tasks and support special assignments as directed by management.<br>• Monitor and report calls that exceed resolution targets or indicate recurring issues to management.<br>• Stay updated on company policies and procedures to effectively address employee concerns.<br>• Foster collaboration and team spirit by supporting colleagues and sharing relevant updates.<br>• Perform additional duties as assigned by the supervisor or manager. Claims Clerk We are in search of a Traffic Coordinator, who will be a part of our team in the Agriculture industry based in Willmar, Minnesota, United States. This role offers a long-term contract employment opportunity where you will manage customer deliveries, coordinate with other departments, and handle data related tasks.<br><br>Responsibilities:<br>• Monitor and manage customer delivery schedules, ensuring timely and efficient service.<br>• Collaborate with the Appointment Coordinator to notify relevant personnel about potential late deliveries.<br>• Handle communication related to late delivery information and follow-up correspondences as per departmental procedures.<br>• Report and track issues related to customer deliveries, specifically focusing on WM/Sam’s deliveries.<br>• Manage the late coding process for customer deliveries and maintain a regular report.<br>• Provide coverage support for the OSD position during their time off.<br>• Undertake other assigned projects as necessary.<br>• Utilize Microsoft Word and Excel for data entry tasks and to maintain customer records. Receptionist <p>We are looking for a Receptionist to join our team in Windsor, Connecticut. This role offers a contract, contract to hire employment opportunity and involves handling multiple phone lines, providing excellent customer service, and managing data entry tasks. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Operating a multi-line phone system to connect, hold, transfer and disconnect calls</p><p>• Delivering superior customer service by addressing customer inquiries and resolving issues efficiently</p><p>• Managing email correspondence with professionalism and accuracy</p><p>• Conducting data entry tasks with precision to maintain accurate records</p><p>• Utilizing Microsoft Excel, Outlook, and Word to perform daily tasks</p><p>• Organizing files to ensure easy retrieval and efficient workflow</p><p>• Scheduling appointments, coordinating meetings and managing calendars</p><p>• Demonstrating strong interpersonal skills to interact with clients and team members effectively.</p> Inventory Clerk <p>We are excited to offer a short-term contract employment opportunity for an Office Assistant in <strong>Portage, Wisconsin</strong>. This role is situated within the dynamic dairy industry, where you'll play a key part in managing inventory, maintaining records, and providing excellent customer service. You'll be joining a collaborative team united by a shared mission: feeding people.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately manage and maintain inventory records to ensure seamless operations.</li><li>Use accounting systems, CRM platforms, and the 'About Time' system to manage inventory, track data, and enhance efficiency.</li><li>Employ Excel and other Microsoft Office Suite applications to streamline processes and maintain accurate documentation.</li><li>Handle customer inquiries with professionalism, resolve issues promptly, and process customer credit applications efficiently.</li><li>Maintain customer accounts, identify any discrepancies, and take the necessary steps to resolve them.</li><li>Support clerical tasks like answering inbound calls, managing billing functions, and addressing operational needs.</li><li>Create and manage banner ads as part of the company's broader marketing initiatives.</li></ul><p><br></p><p><br></p> Sr. Data Entry Clerk We are providing an opportunity for a Sr. Data Entry Clerk to be a part of our team in Irving, Texas. The primary function of this role is to efficiently process data, maintain precise records, and handle customer inquiries. This role offers a long term contract employment opportunity.<br><br>Responsibilities:<br>• Accurately and promptly enter data from one system to another<br>• Process time cards by accurately recording clock in and clock out times<br>• Provide support to a team of 10 in operations, ensuring smooth workflow<br>• Collaborate with approximately 6500 contractors and off-duty officers<br>• Manage high-volume data entry tasks while maintaining accuracy<br>• Utilize Microsoft Excel for data analysis and record-keeping<br>• Resolve customer inquiries and maintain positive customer relationships<br>• Monitor customer accounts and take appropriate actions as needed<br>• Maintain accurate and up-to-date records of all transactions<br>• Ensure all data processes are accurate and reliable. Bilingual Overnight Customer Service Representative <p><strong>Robert Half</strong> is currently working with a mission-driven <strong>non-profit organization</strong> that is looking for a <strong>Bilingual (Spanish) Customer Service Representative</strong> to support their team during overnight hours. This is a great opportunity for someone who enjoys helping others and thrives in a calm, supportive environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and manage incoming calls, providing assistance, information, or routing as needed</li><li>Greet and assist individuals arriving at the facility overnight</li><li>Maintain detailed and accurate logs of calls, visitor interactions, and incidents</li><li>Monitor facility access and ensure a safe and welcoming space</li><li>Support intake processes and handle emergency inquiries with professionalism and care</li><li>Perform basic administrative tasks such as data entry and record-keeping</li></ul><p><br></p> Case Manager <p>We are offering a long-term contract employment opportunity for a Case Manager in Baltimore, Maryland. In this role, you will be providing essential services, performing a range of duties from processing client referrals to maintaining accurate client records and developing individual case management plans.</p><p><br></p><p>Responsibilities:</p><p>• Handle intake referrals and set up appointments from Program and Grants Support Specialist</p><p>• Prepare all necessary intake paperwork, collect client identifying documentation, and provide an initial program orientation</p><p>• Develop an individual case management plan, including financial planning and housing goals in collaboration with each client</p><p>• Input client data in the Homeless Management Information System (HMIS) and other data management systems accurately and in a timely manner</p><p>• Conduct needs assessment, make appropriate community referrals, and provide support to connect clients to ancillary services</p><p>• Assist clients with housing needs, including searching for housing leads and providing landlords with insight on services/programs</p><p>• Help clients with employment, transportation, childcare, and counseling-related needs or concerns by connecting them to appropriate community resources and referrals</p><p>• Ensure client compliance with program policies and expectations and provide warnings in verbal and written form, as necessary</p><p>• Develop and maintain a list of potential housing opportunities for clients with support from other staff</p><p>• Collaborate and communicate with other service providers, community partners, resident manager, and other agency staff and landlords/property managers as it relates to individual work or client needs.</p> Administrative Assistant <p>We are seeking a part-time Administrative Assistant to join our organization in the non-profit sector. The chosen candidate will be located in Coldwater, Michigan, 49036, United States. This role is a short-term contract employment opportunity. As an Administrative Assistant, you will be tasked with managing inbound calls, overseeing customer service, performing data entry tasks, and handling email correspondence. 100% onsite, Monday – Thursday 1:00pm – 6:00pm, Fridays as needed 1pm – 4:30pm.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Managing inbound calls and delivering comprehensive customer service</p><p>• Performing data entry tasks accurately and efficiently</p><p>• Handling email correspondence with detail orientation and promptness</p><p>• Coordinating with college and external service providers for smooth operations</p><p>• Assisting students with the apply 'connect' enroll (ACE) process</p><p>• Securing the office at closing time</p><p>• Using Microsoft Office Suite including Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks</p><p>• Scheduling appointments and managing multiple tasks within set deadlines</p><p>• Maintaining a detail oriented image and demeanor in an office environment</p><p>• Lifting material or equipment, some of which may be heavy or awkward, as part of physical exertion required in the role.</p> Customer Service Representative <p>We are offering a contract to permanent employment opportunity for a Customer Service Representative in Augusta, Georgia. This role functions within the finance industry and will involve managing a complex portfolio of consumer loans, processing customer credit applications, and delivering excellent customer service in a high-paced, team oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Originate new loan business by identifying and acting on opportunities with new and existing customers</p><p>• Provide detailed explanations of the loan process and loan products to potential borrowers</p><p>• Complete loan applications and proposals for new borrowers, and follow up with pending applicants</p><p>• Address customer concerns proactively and collaborate with management to devise and implement strategies for potential problem loans</p><p>• Maintain a well-organized system for loan folders and files</p><p>• Consistently work towards meeting or exceeding loan goals</p><p>• Process insurance claims, follow-ups and payments on a daily basis, and keep an updated insurance log</p><p>• Provide top-tier customer service through daily transactions, customer inquiries and problem resolution</p><p>• Handle incoming phone calls and check the branch's voicemail regularly</p><p>• Demonstrate the organization's philosophy and core values through strong communication and customer relations skills.</p> Receptionist - On Call <p><em>Note: this position is on-call, part-time. Hours can vary per week.</em></p><p><br></p><p>The primary role of the Receptionist is to provide high-level administrative support through tasks such as conducting research, managing information requests, and performing various clerical duties. This position requires excellent multitasking, organizational, and customer service skills.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li><strong>Visitor Management:</strong> Greet and direct visitors, ensuring a positive first impression while maintaining a visitor log and providing security passes or badges.</li><li><strong>Telephone Handling:</strong> Answer and manage incoming calls using a telephone or console switchboard, providing accurate information.</li><li><strong>Courier Services:</strong> Receive and send packages via couriers, ensuring timely delivery.</li><li><strong>Boardroom Scheduling:</strong> Maintain boardroom schedules and ensure equipment is managed appropriately for meetings and events.</li><li><strong>Administrative Support:</strong> Perform general clerical duties such as typing, filing, photocopying, binding books, and preparing mailers. Additional administrative tasks may be assigned as needed.</li></ul><p><br></p> Process Mapping and Procurement Specialist Are you an adaptable and resourceful detail oriented eager to take on a challenging short-term role with an industry-leading company in the thriving Fort Wayne area? We're seeking a motivated individual with exceptional process mapping and procurement skills to contribute to key initiatives ranging from supply chain optimization to collaborative team improvements. <br> Role Responsibilities:   1. Process Mapping: Develop detailed workflows using Visio to capture current processes with clarity and precision. Partner with internal teams to identify bottlenecks and recommend improvements to enhance efficiency. 2. Component Sourcing & Procurement: Under the guidance of a Commodity Manager or Director, identify and analyze suppliers for electrical components, stampings, and other specified commodities. Ensure optimal balance between quality, cost-efficiency, and timely delivery. 3. Market Research: Conduct deep market research to facilitate regionalization of supply within the company’s supply chain network. Identify opportunities to reduce costs (e.g., via shipping, tariffs), while meeting quality assurance standards. 4. RFQ Development & Management: Assemble comprehensive RFQs (Requests for Quotes) under the supervision of a Director for review before release. Track supplier responses, answer inquiries, and support supplier-engineer collaboration during project transitions. 5. Cost Analysis & Negotiation: Perform thorough cost analyses to evaluate supplier bids and identify savings opportunities. Negotiate contracts to achieve maximum value without sacrificing quality. 6. Cross-Functional Collaboration: Work closely with engineering, manufacturing, and quality teams to align procurement strategies with business requirements. 7. Research Specific Commodities: Investigate commodity markets and evaluate potential suppliers that align with regionalized buying and provisioning goals. Human Resources Manager <p>We are seeking an experienced and dynamic Senior Human Resources Manager to support and execute HR strategies that align with organizational goals while driving operational efficiency and talent excellence. This role requires broad HR expertise, strong analytical skills, and the ability to take a proactive approach in enhancing human capital within the organization. Reporting directly to senior leadership, you will be responsible for planning, managing, and evaluating HR policies and programs, while collaborating with teams to optimize HR processes, champion data-driven decisions, and build strategies that foster employee engagement, retention, and organizational success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>HR Strategy Development: Serve as a thought partner to enhance the organization’s human resources strategy by planning, implementing, and evaluating HR policies, programs, and practices. Contribute to the execution of comprehensive HR strategies aligned with organizational goals and identify areas where HR can add value, particularly in recruitment, onboarding, and the employee lifecycle.</li><li>HR Process and Compliance: Collaborate with the HR Operations team to design and implement effective HR processes and workflows, ensuring improvement in operational efficiency and compliance with employment regulations.</li><li>Project Management: Lead and manage HR-related projects, driving successful execution, meeting deadlines, and ensuring collaboration across stakeholders.</li><li>Compensation and Benefits Program Design: Oversee competitive compensation and benefits programs aimed at attracting and retaining top-tier talent. Provide actionable, data-driven insights to ensure these programs are equitable, competitive, and aligned with organizational objectives.</li><li>HR Metrics and Analytics: Develop and monitor HR metrics and leverage advanced analytics to evaluate workforce productivity, talent acquisition effectiveness, and HR operational efficiency. Deliver actionable recommendations to enable ongoing improvement in HR initiatives.</li><li>Employee Engagement: Design, administer, and analyze employee engagement surveys. Measure satisfaction, morale, and overall engagement levels, providing guidance to managers in interpreting survey results and creating targeted strategies to improve engagement.</li><li>Performance Planning and Counseling: Support managers with planning, monitoring, and appraising employee performance by providing training and advice on coaching, addressing grievances, and disciplinary practices. Offer direct counseling to employees and supervisors as necessary.</li><li>Talent Forecasting and Workforce Planning: Collaborate with leadership to forecast future talent needs and develop strategies to attract, retain, and develop a skilled and diverse workforce. Utilize business insights to support annual salary and wage budget creation, conduct labor market analyses, and execute succession planning initiatives to address any talent gaps.</li><li>Conflict Management: Effectively manage conflict resolution by facilitating equitable settlements, fostering productive agreements, recognizing common ground, and achieving breakthroughs when settling differences.</li><li>Change Management: Lead and support change initiatives to drive employee engagement and ensure smooth transitions during organizational changes or process improvements, with attention to detail and a focus on empathy and compassion.</li></ul> Quality Management Specialist Non-Clinical - Health and I... <p>We are providing a contract for a fulltime employment opportunity for a Quality Management Specialist in the healthcare industry. Based in Oakland, California, this role involves improving clinical care and outcomes, leading organization-wide improvement projects, and developing presentations. As the Quality Management Specialist Non-Clinical, you will work remotely but must be available for local meetings or projects when needed.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, coordination, and monitoring of clinical care and outcomes improvement strategies.</p><p>• Coach and consult individuals, departments, and multi-disciplinary teams on quality improvement processes and tools.</p><p>• Analyze existing care delivery models to identify opportunities for systems-based improvements.</p><p>• Oversee reporting requirements, establish guiding metrics, and benchmarks for performance improvement initiatives.</p><p>• Collaborate with medical information teams to design safe, high-quality workflows.</p><p>• Develop presentations to disseminate information and updates on improvement strategies.</p><p>• Facilitate and sustain performance improvement initiatives and activities in the healthcare setting.</p><p>• Ensure compliance with regulatory and accrediting agency requirements, maintaining a focus on data integrity, integration, and standardization.</p><p>• Assist in evaluating current and future quality initiatives within the health system.</p><p>• Advocate for best practices in patient safety, quality, and patient experience within the organization.</p><p><br></p><p>If you are interested in this role, please apply today and call us at (510)470-7450</p> Office Coordinator <p>We’re looking for a highly organized and proactive Office Administrative Assistant to help keep our daily operations running smoothly while creating a warm and professional atmosphere for clients and staff alike. This role is key to maintaining office efficiency, delivering top-tier front desk service, and supporting various administrative functions across departments.</p><p><strong>Responsibilities include:</strong></p><ul><li>Answer and direct incoming calls, providing helpful assistance to callers</li><li>Welcome and assist visitors, delivering a positive and professional first impression</li><li>Sort and distribute incoming mail; prepare and coordinate outgoing mail and packages</li><li>Manage inventory and restock office and kitchen supplies as needed</li><li>Ensure common areas, including the kitchen/café and conference rooms, are clean, tidy, and client-ready</li><li>Offer general administrative support to various teams, including executive and administrative staff</li><li>Maintain and coordinate shared calendars and scheduling using Microsoft Outlook</li><li>Perform routine office tasks to support overall daily operations</li></ul><p><br></p> Office Manager <p>We are looking for a highly organized and proactive Office Manager to join our dynamic team and contribute to our continued success. The Office Manager will oversee the daily operations of our office, ensuring a productive and efficient work environment. This role involves managing administrative tasks, coordinating office activities, and providing support to the executive team and staff. The ideal candidate will be a detail-oriented professional with excellent communication skills and a knack for problem-solving. Interested applicants should call 818-703-8818 for more information about the role and how to apply. </p><p> </p><p>Responsibilities:</p><p>·        Administrative Management</p><p>·        Office Coordination</p><p>·        Financial Administration</p><p>·        Human Resources Support</p><p>·        Communication and Support</p> Administrative Assistant <p>We are seeking a detail-oriented and organized <strong>Contract Administrative Assistant</strong> to support our Human Resources team. As a crucial part of the HR department, you will work collaboratively to support daily administrative tasks, coordinate team operations, and assist in maintaining efficient workflows. This role is perfect for a motivated professional who thrives in fast-paced environments, excels at multitasking, and is passionate about contributing to Human Resources functions.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative support to the HR team, including calendar management, file organization, scheduling meetings, and follow-ups.</li><li>Prepare and process employee-related documentation (such as offer letters, onboarding materials, and compliance paperwork).</li><li>Assist with maintaining HR databases and tracking systems, ensuring data accuracy and consistency.</li><li>Schedule interviews and communicate with candidates and hiring managers as needed.</li><li>Handle sensitive or confidential information with professionalism and discretion.</li><li>Respond to inquiries from employees and external parties and escalate issues when necessary.</li><li>Support HR projects, such as employee engagement initiatives or training sessions.</li><li>Compile reports, presentations, and Excel data related to HR operations.</li><li>Collaborate with other departments to ensure streamlined communication and operations across the organization.</li><li>Perform general clerical tasks, including filing, scanning documents, and ordering office supplies.</li></ul><p><strong>Preferred Skills and Qualifications:</strong></p><ul><li>Experience with CRM and ERP software is a plus.</li><li>Advanced proficiency in Microsoft Office Suite, particularly Excel and Microsoft 365.</li><li>Strong organizational, multi-tasking, and time-management skills.</li><li>Solid verbal and written communication skills to interact effectively with colleagues, leadership, and external partners.</li><li>Familiarity with social media platforms is a bonus.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>3-5 years of experience as an administrative assistant, preferably in an HR-oriented role or similar environment.</li><li>High school diploma is required; an associate’s or bachelor’s degree is preferred.</li><li>Proven ability to handle confidential information with discretion and professionalism.</li></ul><p><br></p> Talent Attraction Coordinator <p>We are offering a contract employment opportunity for a motivated and dedicated Talent Attraction Coordinator in the agriculture industry. Based in Loveland, Colorado, you will play a key role in the execution of business priorities by efficiently delivering top talent. Your role will involve managing full-cycle recruitment, guiding hiring leaders, and fostering an inclusive recruitment experience. </p><p><br></p><p>Responsibilities:</p><p>• Efficiently deliver top talent in support of Retail business priorities.</p><p>• Manage end-to-end recruitment, including candidate screening, short-listing, interviewing, and selection in collaboration with Sourcing and other team members.</p><p>• Develop and implement Diversity, Equity, and Inclusion recruitment strategies that foster an inclusive candidate pipeline.</p><p>• Provide guidance and coaching to hiring leaders throughout the hiring process to ensure the right talent is selected for the right role.</p><p>• Collaborate with stakeholders to conduct timely and quality candidate reviews and activities.</p><p>• Demonstrate a deep understanding of the business and participate in business discussions to assist with the delivery of talent needed to achieve business priorities.</p><p>• Work closely with HR professionals and internal HR Centers of Excellence to create a positive recruitment experience for all stakeholders.</p><p>• Lead and participate in continuous improvement activities.</p> Case Manager <p>We are offering a contract to hire employment opportunity for a Bilingual Spanish Case Manager in Torrance, California. This role is crucial in our team, specifically in the client service sector. The primary function of this role includes providing exceptional customer support, engaging new clients, and offering access to additional resources for clients and their families.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Deliver superior customer service assistance to ensure client satisfaction.</p><p>• Engage new clients during the intake process to foster increased participation in treatment.</p><p>• Advocate for and provide access to additional resources for clients and their families, based on detail oriented assessment and service planning.</p><p>• Address and resolve any issues that may hinder client attendance.</p><p>• Support various departments within the organization as needed, ensuring seamless operations.</p><p>• Uphold a high level of professionalism and sensitivity when dealing with clients.</p><p>• Establish supportive relationships with clients, staff, and external entities to secure necessary resources.</p><p>• Adhere strictly to company policies and procedures while carrying out all duties.</p><p>• Manage client data entry and organize files to maintain accurate client records.</p><p>• Use Microsoft Office tools (Excel, Outlook, PowerPoint, Word) proficiently to support administrative tasks.</p> Customer Service Rep <p><br></p><p><strong>Overview:</strong></p><p>We’re hiring an <strong>Account/Customer Service Representative</strong> on a contract to hire basis in Marshall, MI to manage customer communication, order processing, continuous improvement initiatives, and proactive customer service, all within a fast-paced environment. This role is 100% onsite, M-F, 8am-5pm.</p><p><strong>Essential Functions:</strong></p><p><strong>Communication:</strong></p><ul><li>Engage directly with customers, sales teams, and internal departments to manage accounts and exceed expectations.</li><li>Provide updates on production delays or special concerns.</li><li>Relay clear information via phone, email, and written correspondence with a focus on efficiency.</li></ul><p><strong>Order Entry/Computer Skills:</strong></p><ul><li>Utilize JDE software for processing orders, estimates, and customer profiles.</li><li>Manage pricing, shipping dates, and plant determinations.</li><li>Process return goods authorizations, credit memos, and debit memos.</li><li>Proficient in MS Office, FileMaker, and Windows systems to support reporting and data management.</li></ul><p><strong>Customer Service:</strong></p><ul><li>Address complex customer concerns, complaints, and inquiries with quick resolution.</li><li>Coordinate sample requests, product literature, and production follow-ups.</li><li>Represent the company during customer meetings and facility visits.</li></ul><p><strong>Continuous Improvement:</strong></p><ul><li>Participate in Lean Manufacturing projects and continuous improvement training.</li><li>Take on leadership roles within CI initiatives.</li></ul><p><strong>Performance Expectations:</strong></p><ul><li>Ensure order accuracy and efficient workflow in a dynamic environment.</li><li>Meet performance KPIs (e.g., lines per hour/orders per day).</li><li>Adhere to guidelines, procedures, and continuous improvement policies.</li></ul><p><strong>Skills:</strong></p><ul><li>Strong math and technical skills, including proficiency with fractions, percentages, and basic geometry.</li><li>Interpret technical documents, journals, and SOPs.</li><li>Business-level writing and persuasive communication.</li><li>Accurate decision-making based on measurable criteria and data evaluation.</li></ul><p>This role is ideal for professionals who thrive in a fast-paced, detail-oriented environment and can adapt to changing priorities while maintaining composure.</p><p><br></p> Executive Assistant <p>A client of ours is looking to hire an Executive Assistant who will be responsible for a broad range of strategic and tactical high level executive administrative support activities and is expected to work with discretion and judgment in all aspects of the role. The person in this role will manage a variety of special projects for C-Suite team members, some of which may have organizational impact.</p><p><strong><u>Specific Responsibilities include: </u></strong></p><ul><li>Coordinate and book travel arrangements</li><li>Prepare expense reports utilizing Concur software, reconcile expense reimbursements and facilitate the monthly payment to American Express. </li><li>Manage calendar / calls / follow-up for the executive. Also sending out invitations, gifts, and preparation materials for leasing meetings and conferences.</li><li>Oversee corporate cell phone plan, FedEx account, etc. in conjunction with Accounting Manager.</li><li>In office role. It is important for this position to be in office.</li><li>Help coordinate business lunches for office (not often, quarterly meetings, etc.), special events (conferences / trade shows) support, etc. in conjunction with the Marketing team and receptionist.</li><li>Keep track of subscriptions and membership renewals</li></ul><p><br></p> Administrative Assistant A Metro Detroit College is seeking an Administrative Assistant to support the Vice President. The Administrative Assistant will maintain calendar, travel arrangements, conference coordination and set up, and manage the schedule. Administrative Assistants should be proficient in Word, Excel, Outlook, and visio experience would be a plus. This is a great opportunity with hours from 8:30am-5:00pm. (Must be flexible on hours) The Administrative Assistant must have 5+ years of experience and a minimum of an Associates Degree.
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