<p>We are looking for an experienced Dispatcher to join our team in Jackson, Michigan in our dispatch office from <strong>6:00 am- 9:00 am</strong> and<strong> then again from 2:00 pm - 5:00 pm.</strong> In this Contract position, you will play a critical role in ensuring efficient coordination and communication within the transport industry. This role requires a strong ability to multitask, manage communication systems, and provide excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and dispatch transport services efficiently to meet operational needs.</p><p>• Manage communication through multi-line phone systems and two-way radios.</p><p>• Ensure timely responses to inquiries while maintaining high levels of customer service.</p><p>• Collaborate with public school representatives to organize transportation schedules.</p><p>• Monitor and adjust routes to address changes or delays effectively.</p><p>• Keep accurate records of dispatch activities and maintain organized logs.</p><p>• Resolve issues promptly, including addressing concerns from drivers or clients.</p><p>• Relay information accurately and promptly between drivers, clients, and management.</p><p>• Uphold safety standards and adhere to company policies during all operations.</p>