<p>Our client is seeking a detail-oriented and highly organized Dispatcher to coordinate schedules, communicate with drivers/field personnel, and ensure timely service delivery. The ideal candidate thrives in a fast-paced environment, can manage multiple priorities simultaneously, and possesses strong communication and problem-solving skills.</p>
We are looking for a Dispatcher to join a fast-moving delivery operation. This contract opportunity is well suited for someone who thrives in a fully onsite environment and can keep daily routes organized while supporting drivers throughout the day. In this role, you will help maintain efficient last-mile delivery performance by coordinating schedules, tracking route activity, and resolving service-related issues as they arise. The position offers two shift options: Sunday through Wednesday or Wednesday through Saturday.<br><br>Responsibilities:<br>• Coordinate daily delivery schedules and manage route activity to help drivers stay on track throughout the shift.<br>• Oversee pre-departure operations by receiving inbound trucks, organizing package flow, staging routes, and preparing the site for driver loadout.<br>• Support driver check-in and launch by answering operational questions, resolving package concerns, and confirming route readiness before departure.<br>• Provide ongoing guidance to drivers on service expectations, delivery procedures, and compliance standards to promote strong field performance.<br>• Monitor active routes in real time, identify service disruptions, and take action to address exceptions that could affect delivery completion.<br>• Investigate failed deliveries and package issues after loadout, reconcile outstanding items, and document incidents when risk reporting is needed.<br>• Review proof-of-delivery records and photos, identify missing or inaccurate documentation, and escalate unresolved concerns to the appropriate teams.<br>• Record payment, compliance, and technical issues clearly and prepare end-of-shift updates for the remote dispatch team to ensure continuity.<br>• Assist with package sorting during high-volume periods when operational demands require additional floor support.