254 results for Customer Service in Woodbridge, NJ

Customer Service Representative We are in the process of expanding our client's team to include a Customer Service Representative. This role will be based in the Middlesex, New Jersey area. As a Customer Service Representative, your primary tasks will include managing customer applications, maintaining up-to-date customer records, and handling customer inquiries. Additionally, you will be charged with the task of monitoring customer accounts and taking appropriate action. Responsibilities:• Efficiently and accurately process customer credit applications • Maintain up-to-date and accurate records of customer credit • Tackle customer inquiries in a timely and effective manner• Closely monitor customer accounts and take the necessary action when needed• Ensure customer satisfaction through detail oriented and efficient service • Collaborate with team members to enhance customer service strategies • Identify and address customer needs to improve overall service• Maintain a high level of product knowledge to provide accurate information to customers• Stay updated on industry trends to provide informed customer service• Foster positive customer relationships to build customer loyalty.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Fairfield, New Jersey, United States. In this role, you will be working with large kitchen equipment for detail-oriented kitchens and restaurants. Your main duties will include order processing, inventory management, and customer communication. Responsibilities: • Accurately and efficiently process customer orders. • Organize and track shipping of large kitchen equipment. • Maintain an up-to-date record of inventory. • Ensure the smooth tracking of orders to meet customer expectations. • Utilize SAP or other software for order processing and inventory management. • Communicate effectively, both verbally and in writing, with customers to resolve inquiries. • Collaborate with warehouse associates and the operations manager to ensure seamless operations. • Pay close attention to detail in all aspects of the role. • Provide personable customer service to maintain customer relationships.

Customer Service Representative As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive the best possible service, whether it’s via phone, email, or live chat. You’ll act as the frontline for all inquiries, offering tailored solutions and maintaining meaningful relationships with clients. This role requires strong interpersonal skills, a customer-first mindset, and the ability to navigate multiple platforms fluently. Responsibilities: <ul><li>Provide exceptional support to customers by addressing questions, resolving issues, and offering accurate information promptly.</li><li>Manage incoming calls, emails, and web inquiries with professional communication.</li><li>Collaborate with other departments to ensure customer satisfaction and timely issue resolution.</li><li>Accurately document all interactions in a CRM or ticketing system for future reference.</li><li>Identify and escalate complex issues to management when necessary.</li><li>Continuously update yourself on product/service knowledge to better assist customers.</li></ul>

Customer Service Representative We are offering a contract employment opportunity in the Health industry for a Customer Service Representative in Parsippany, New Jersey. In this role, you will provide a high level of customer service while generating appointments by answering incoming calls in a premier contact center. Responsibilities:<ul><li>Scheduling patient appointments using a call script</li><li>Collect, record, and accurately maintain pertinent consumer information, using a Customer Relationship Management (CRM) system</li><li>Answer returned inbound calls as needed after initial outbound contact</li><li>Maintain quality service by following organizational standard operating procedures</li><li>Maintain and exceed daily, weekly and monthly appointment (conversion) quotas</li><li>Learn and understands basic industry knowledge</li><li>Collaborate with Clinical staff and hearing care professionals</li></ul>

Customer Service Representative We are currently hiring a Customer Service Representative based in Bridgewater, New Jersey. In this role, you will be responsible for processing customer orders, addressing inquiries, and ensuring efficient operations in a fast-paced, team-oriented environment. <ul><li>Process and manage customer orders from receipt to delivery, ensuring accuracy and timely fulfillment.</li><li>Coordinate with logistics and internal teams to track shipments, resolve delivery issues, and maintain smooth order flow.</li><li>Serve as the primary point of contact for assigned customer accounts, addressing inquiries, resolving issues, and updating account information.</li><li>Provide pre-sale support by responding to customer inquiries, preparing quotes, and assisting the sales team with product recommendations and materials.</li><li>Collaborate with marketing to distribute product updates and promotional materials to clients.</li><li>Deliver post-sale support by managing returns, exchanges, and refunds, and following up to ensure customer satisfaction.</li><li>Build and maintain strong, long-term relationships with clients, identifying upselling and cross-selling opportunities.</li><li>Proactively engage with customers to understand their evolving needs and offer tailored solutions.</li><li>Maintain accurate customer records and document feedback to support continuous improvement efforts.</li></ul>

Customer Service Representative We are in the process of expanding our team in the Middlesex, New Jersey area and are currently accepting applications for the role of Customer Service Representative. Your primary role will be to manage customer interactions, maintain accurate customer records, and ensure a high level of service is delivered at all times. Responsibilities:• Efficiently handle customer inquiries and complaints, ensuring customer satisfaction• Accurately process credit applications from customers• Proactively monitor customer accounts and take necessary actions• Maintain detailed and accurate customer credit records• Resolve customer issues in a timely and effective manner• Collaborate with team members to achieve a high level of customer service• Develop and maintain a deep understanding of our products and services to better serve customers• Continually seek ways to improve customer service and overall customer experience.

Customer Service Representative We are in search of a Customer Service Representative to join our team in Hicksville, New York. This position provides an excellent contract to permanent employment opportunity in the industry. The Customer Service Representative will be primarily responsible for managing customer inquiries, maintaining accurate records, and ensuring seamless data entry processes. Responsibilities • Professionally handle inbound and outbound calls, maintaining a high level of customer service. • Efficiently process customer orders into the system. • Respond promptly and professionally to inbound customer calls. • Ensure accurate data entry for all customer interactions. • Effectively manage email correspondence with customers, ensuring timely and appropriate responses. • Utilize tools such as Microsoft Excel and Microsoft Word to maintain customer records and process information. • Schedule necessary appointments for customers. • Monitor and proactively manage customer accounts, taking appropriate actions as required. • Maintain a high level of professionalism while managing both inbound and outbound calls.

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the Real Estate Property/Facilities Management industry, located in Farmingdale, New York. Your role will be to ensure the smooth operation of our customer service department, specifically dealing with customer applications, maintaining records, and attending to customer inquiries. This position offers a contract to permanent employment opportunity. Responsibilities:• Efficiently and accurately processing customer credit applications, ensuring all information is up-to-date and accurate.• Maintaining comprehensive and accurate records of all customer credit interactions.• Monitoring customer accounts regularly and taking action when necessary.• Multitasking between various responsibilities, such as paperwork and handling a phone queue system.• Regularly checking and responding to voicemail messages and emails.• Scanning and filing documents, ensuring all paperwork is organized and easily accessible.• Utilizing Word, Outlook, and Excel for data entry and correspondence, maintaining a high level of proficiency in these tools.• Ensuring all notification letters are sent out in a timely and accurate manner.

Sales & Customer Care Consultant We are offering a permanent employment opportunity for a Sales & Customer Care Consultant in the retail industry based in Mahwah, New Jersey. In this role, you will be the primary contact for resolving customer inquiries and complaints across a variety of communication channels, from email to social media. Additionally, you will collaborate with colleagues across the Customer Care department and other internal teams to continually enhance service and knowledge. Responsibilities • Act as the first point of contact to address and resolve customer concerns and complaints, utilizing multiple communication channels such as email, phone, live chat, and social media. • Ensure each customer interaction provides an exceptional experience. • Proactively identify and mitigate potential obstacles to a seamless customer experience. • Assist customers with a wide range of inquiries, including product information, returns, delivery, registration, and payments. • Contribute to meeting departmental goals by achieving key performance indicators (KPIs) related to sales, quality, and productivity. • Collaborate with fellow Customer Care team members and other internal departments to constantly strive for service improvement and knowledge enhancement. • Process customer orders and maintain accurate customer records. • Monitor customer accounts and take necessary actions when required. • Answer inbound calls and handle both inbound and outbound communication effectively. • Utilize Microsoft Excel and Word for data entry and email correspondence.

Sales & Customer Care Consultant We are offering a long-term contract employment opportunity for a Sales & Customer Care Consultant in Mahwah, New Jersey, in the retail industry. In this role, you will serve as the primary point of contact for customer inquiries across various communication channels, including email, phone, live chat, and social media. You will also be instrumental in resolving customer complaints in a timely manner and enhancing the overall customer experience. Responsibilities: • Provide exceptional customer service to each customer, ensuring their experience is second to none • Efficiently address and resolve customer complaints across multiple channels, including email, phone, live chat, and social media • Proactively anticipate customer needs and take action to prevent any disruptions to the customer experience • Assist customers with a variety of inquiries, such as product information, returns, delivery, registration, and payments • Contribute to meeting departmental goals, including sales, quality, and productivity targets • Collaborate with colleagues across Customer Care and other internal departments to improve service and knowledge levels • Handle inbound and outbound calls, and manage email correspondence with customers • Accurately enter orders and schedule appointments • Utilize Microsoft Excel and Word for data entry and other tasks.

Sales & Customer Care Consultant We are offering a long term contract employment opportunity for a Sales & Customer Care Consultant in Mahwah, New Jersey, United States. This role is in the retail industry and will offer the opportunity to be the primary point of communication for customers, ensuring a superior customer experience through various communication channels. Responsibilities: • Act as the primary contact for customer issues and queries, addressing these through email, phone, live chat, and social media. • Proactively anticipate and mitigate any potential disruptions to a seamless customer experience. • Handle a wide range of customer enquiries, including product information, returns, delivery, registration, and payments. • Contribute towards meeting departmental KPIs, including sales, quality, and productivity targets. • Collaborate with team members across Customer Care and other internal departments to continuously enhance service and knowledge. • Accurately process customer credit applications and maintain precise customer credit records. • Monitor customer accounts and initiate appropriate action when necessary. • Handle inbound and outbound calls, data entry, email correspondence, and schedule appointments. • Utilize Microsoft Excel and Microsoft Word for order entry and other tasks.

Customer Liaison We are offering an exciting opportunity for a Customer Service Representative in the retail industry, based in New York. You will be serving as a primary point of contact for our customers, addressing their needs and ensuring their satisfaction. Your role will involve handling high volume calls with customers, inquiries, processing orders, and maintaining strong relationships with our sales team. People with call center experience, strong communication skills, and wholesale/e-commerce experience are encouraged to apply! Responsibilities:• Address customer inquiries and resolve any issues they may be facing• Act as a point of communication between the customers and the sales team, providing necessary support and information• Handle a significant volume of phone calls, ensuring quality and maintaining excellent communication etiquette• Use various systems to process orders and track shipments• Maintain a high level of knowledge about our brand and products to provide accurate information to customers and sales reps• Troubleshoot system problems and assist with other miscellaneous projects as needed• Process customer payments and provide account information as required• Collaborate with team members and counterparts to document and resolve issues• Use Microsoft Office Suites to perform tasks effectively• Maintain accurate records and ensure data entry is up to date.

Front Desk Supervisor We are offering a permanent employment opportunity for a Front Desk Supervisor in LARCHMONT, New York. As a Front Desk Supervisor, you will be primarily responsible for delivering exceptional customer service, supervising the front desk staff, and handling all guest-related inquiries in a detail oriented manner. This role is within the hospitality industry, where you will oversee the front desk operations and maintain a visually appealing and organized lobby. Responsibilities: • Deliver personalized service to guests and members, acting as the face of the organization. • Address all inquiries, requests, and issues in a detail oriented manner, ensuring timely resolution. • Act as a team leader, promoting a service-focused, team-oriented culture within the front desk staff. • Oversee front desk operations, including guest check-ins, reservations, and financial transactions. • Schedule, supervise, and evaluate the performance of the front desk and night staff. • Collaborate with various departments to ensure readiness and satisfaction for daily events. • Implement and enforce front desk policies, procedures, and service standards aligned with the organization's mission. • Ensure all communications facing members are accurate, timely, and align with the organization's brand. • Use your administrative skills to maintain a well-organized and visually appealing lobby and front desk environment. • Handle inbound calls from members, providing excellent customer service at all times.

Sales Assistant We are seeking a motivated and detail-oriented Sales Assistant to support our team. This role serves as a key point of contact for customers, assisting with sales activities and ensuring smooth day-to-day operations. The ideal candidate will provide excellent customer service, maintain accurate records, and coordinate with internal teams to meet customer needs. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat, offering accurate information about products and services.</li><li>Assist the sales team with order management, ensuring orders are processed accurately and in a timely manner.</li><li>Maintain up-to-date customer records within the CRM system.</li><li>Collaborate with departments such as logistics, finance, and production to support order fulfillment and delivery timelines.</li><li>Support marketing efforts, including promotional events, customer outreach, and trade show coordination.</li><li>Help identify sales opportunities through upselling and cross-selling strategies.</li><li>Perform administrative duties such as preparing sales documents, scheduling meetings, and handling invoice processing.</li><li>Ensure data accuracy in internal systems and spreadsheets.</li><li>Handle basic logistical tasks, including picking up or delivering shipments and obtaining office supplies.</li><li>Communicate with customers to follow up on payment statuses and assist with account updates.</li></ul>

Accounts Payable Clerk We are in search of an Accounts Payable Clerk to join our team located in Stamford, Connecticut. This role is situated within the Waste, Refuse & Environmental Waste Management industry and offers a contract employment opportunity. As an Accounts Payable Clerk, you will play a pivotal role in reviewing incoming bills, maintaining precise customer records, and resolving client inquiries. You will also be tasked with ensuring accurate data entry and providing superior customer service. Responsibilities:• Review and verify incoming bills from haulers, ensuring they match the hauler details in our system.• Enter data accurately and efficiently, maintaining high productivity levels.• Work collaboratively with internal customer service and account executive teams to resolve any discrepancies in bills.• Monitor customer accounts and take appropriate action when necessary.• Maintain precise records of customer credits.• Provide superior customer service, acting as the first point of contact for any issues or inquiries.• Use your skills in Accounts Payable (AP), Data Entry, Expense Reconciliation, and Customer Service to ensure smooth functioning of all processes.

Concierge Frontline Customer Service: Serve as the first point of contact for all inquiries, requests, and concerns, providing a warm, detail oriented, and friendly greeting. Create a welcoming atmosphere and maintain a high standard of service at all times. Task Coordination: Handle reservations, bookings, and arrangements, including dining, events, travel, and transportation. Assist with the procurement of services, such as housekeeping, maintenance, or third-party vendors, if applicable. Problem Resolution: Address and resolve client or guest concerns quickly and effectively while escalating unresolved issues to management as necessary. Proactively anticipate needs and recommend solutions or alternatives to enhance the customer experience. Information Management: Provide accurate and up-to-date information about the property, local attractions, events, or services. Maintain records/documentation of interactions, requests, and activities to ensure seamless service delivery. detail oriented Standards: Ensure the lobby, reception area, or workspace is well-maintained and presentable. Adhere to company policies and uphold a =+ years of experience, detail oriented image in appearance and demeanor.

Office Services Associate We are offering a short term contract employment opportunity in the industry for an Office Services Associate in New York. This role involves providing back office services, handling customer inquiries, and managing customer records in a detail-oriented office setting. Responsibilities: • Manage reprographics copy and mail services in both physical and digital environments • Support services in hospitality facilities, audio/visual reception, and other service lines as needed • Handle sensitive and/or confidential documents and information with utmost discretion • Make independent decisions that adhere to business needs and policy • Maintain and enhance customer relationships through proven customer service skills • Exhibit good written and verbal communication skills, including detail-oriented telephone and email etiquette • Show attention to detail and good organizational skills to meet deadlines and complete all projects in a timely manner • Work well in a team environment and interact effectively with multi-functional and diverse backgrounds • Troubleshoot problems with the understanding of when to escalate a problem to a supervisory level • Display a self-motivated, positive attitude in a fast-paced environment.

Project Assistant We are offering a short-term contract employment opportunity for a Project Assistant. This role is based in the education industry, specifically within a university setting, and will be carried out 100% on-site. As a Project Assistant, you will primarily focus on customer service, data entry, and managing timelines, requiring proficiency in Microsoft Excel and Outlook. Responsibilities:• Provide excellent customer service by addressing and resolving customer inquiries• Organize and manage files, ensuring accuracy and efficiency• Use Microsoft Excel and Outlook for data entry tasks and to maintain customer records• Monitor customer accounts and take appropriate action when necessary• Manage timelines effectively to ensure all tasks are completed within the given time frame• Process customer credit applications accurately and efficiently• Assist in maintaining a business casual dress code environment• Adhere to the provided schedule, ensuring punctuality and reliability• Contribute to the overall efficiency of the office by performing additional related duties as needed.

Technical Support Analyst We are offering a permanent employment opportunity for a Technical Support Analyst in the Financial Services industry, based in New York, New York. In this role, you will be primarily engaged in providing on-site support for electronic communication systems, including audio-visual and video conferencing systems, in a meeting room environment. Responsibilities • Operate and troubleshoot a variety of audio-visual and video conference systems to ensure optimal performance and minimal downtime. • Accurately diagnose and resolve issues regarding AV, VC, AC, and TP systems. • Regularly liaise with internal partners to gather feedback and implement customer-driven updates to our tools. • Provide timely and courteous responses to all customer requests for assistance and support within defined service level agreements and contractual time frames. • Oversee the general tidiness, cable management, and safety of the service area and meeting rooms, consistently maintaining high standards. • Ensure all systems are fully functional, coordinating with other personnel or departments for troubleshooting as necessary. • Support event management through the correct operation and maintenance of display and presentation technologies. • Process and manage customer-related administrative tasks in an efficient and organized manner. • Monitor customer accounts and take appropriate action when necessary.

Office Services Associate We are offering a short-term contract employment opportunity for an Office Services Associate in New York. This role is critical in ensuring the smooth operation of our office and requires a candidate well-versed in office functions, operations, and procedures. The Office Services Associate will perform key tasks including processing repro requests, managing mail deliveries and related tasks, and providing support for various office services. Responsibilities: • Oversee the processing and handling of repro requests, ensuring tasks are completed accurately and timely • Manage mail delivery, including mail rounds and other related tasks • Provide support for various office services, including but not limited to hospitality, facilities, audio/visual, and reception tasks • Utilize Microsoft Outlook for scheduling and communication purposes • Set up meeting rooms as required, ensuring all necessary materials and equipment are in place • Handle sensitive and confidential documents and information with discretion • Troubleshoot issues with office machinery, such as multifunction machines like Cannon or Xerox • Maintain logs and records as necessary for office functions and operations • Provide exceptional customer service, maintaining and enhancing customer relationships • Work effectively in a fast-paced, team-oriented environment, interacting effectively with diverse backgrounds.

Lease Admin Analyst We are offering a short term contract employment opportunity for a Lease Admin Analyst in Point Pleasant, New Jersey. This role primarily focuses on maintaining the integrity of real estate portfolio data for a number of clients. The successful candidate will be expected to handle customer inquiries, process applications, and maintain accurate records. Responsibilities: • Uphold the integrity of real estate portfolio data for an assigned portfolio of clients. • Input, maintain, and organize information regarding lease dates, dollar values, and financial accounting transactions into a lease management software database. • Reconcile accounts receivable/accounts payable transactions to ensure accurate and current lease information is maintained. • Assist managers in resolving critical issues for clients by researching and gathering information about payment transactions, lease terms, and other relevant items. • Prepare lease abstracts and edit them for accuracy. • Process client rent rolls utilizing the database, prepare export files, and send to accounting for payables processing. • Prepare invoices for subtenants, reconcile subtenant accounts, review incoming invoices for errors/accuracy with lease document, and ensure correct coding. • Run standard reports for management review and ad hoc reports with assistance. • Operate with a customer service lens during calls and other interactions.

Event Planner Intermediate We are offering a permanent employment opportunity for an Event Planner Intermediate in Brooklyn, New York. This role primarily involves planning and coordinating events of various sizes and complexities, from intimate gatherings of 10 to grand events of 500 attendees. As part of our team, you'll have the chance to collaborate with different levels of management and provide strategic insights on event development. Responsibilities: • Develop comprehensive project plans and budgets for each event. • Oversee all aspects of event management, including site selection, vendor negotiation, logistics coordination, and risk control. • Collaborate with internal partners such as Food Services, Audio Visual, Security, and Facilities. • Provide excellent customer service, addressing client inquiries and resolving issues promptly. • Manage the reception desk functions including answering calls, handling emails, and escorting clients. • Support high-level executive meetings by maintaining professionalism, organization, and effective communication. • Utilize Event Management System (EMS) for detailed reservations, incoming request review, and report presentation. • Handle correspondence between the planning team and reservation holders, ensuring an outstanding customer experience. • Understand and apply business guidelines for space allocation, managing space issues and escalating unresolved issues as necessary. • Ensure clients are updated in a timely manner regarding the status of their requests and available options.

Receptionist We are offering a long term contract employment opportunity. The role we are looking to fill is that of a Receptionist. As a Receptionist, your main duties will involve managing communications, providing excellent customer service, and maintaining meticulous records. Responsibilities:• Greet and welcome guests as soon as they arrive at the office• Direct visitors to the appropriate person and office• Answer, screen and forward incoming phone calls• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)• Provide basic and accurate information in-person and via phone/email• Receive, sort and distribute daily mail/deliveries• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)• Order front office supplies and keep inventory of stock• Update calendars and schedule meetings for Director • Arrange travel and accommodations, and prepare vouchers• Keep updated records of office expenses and costs• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing• Support HR staff working on special projects

Administrative Assistant We are offering a long term contract employment opportunity for an Administrative Assistant in Princeton, New Jersey. As an Administrative Assistant, you'll focus on providing excellent customer service, managing data entries, and handling both inbound and outbound calls. You will also be responsible for maintaining efficient email correspondence, scheduling meetings, and using Microsoft Outlook and Word proficiently. Responsibilities: • Facilitate communication by answering inbound calls and addressing customer inquiries• Deliver high-quality customer service to both internal and external stakeholders• Input and manage customer-related data with precision and attention to detail• Handle email correspondence professionally and promptly• Conduct both inbound and outbound calls as necessary• Utilize Microsoft Outlook for scheduling and email management• Use Microsoft Word for document creation and editing• Arrange meetings, ensuring all parties are informed and prepared

Sr Service Desk Technician Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on customer service excellence, problem resolution, and continuous improvement within the IT environment. Key Responsibilities: Advanced Support – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.Customer Service – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.Reporting & Documentation – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.Continuous Learning – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.