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23 results for Entry Level Help Desk Support in Willis Tx

Help Desk <p>We are seeking an experienced <strong>Help Desk Analyst</strong> with 2+ years of experience in technical support, specifically within the legal industry in the Houston area. The ideal candidate will have experience supporting enterprise-level applications and technologies commonly used in law firms, including iManage document management systems. You’ll be the first line of support, troubleshooting hardware and software issues, assisting end-users, and resolving technical concerns with a focus on efficiency and professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 and Tier 2 help desk support to end-users, addressing technical issues related to hardware, software, and network systems.</li><li>Support and troubleshoot iManage document management systems, ensuring seamless performance and user satisfaction.</li><li>Respond promptly to service requests via phone, email, and ticketing systems, ensuring all end-user needs are met in a timely manner.</li><li>Assist in configuring and maintaining end-user devices such as desktops, laptops, and printers.</li><li>Work collaboratively with IT teams to escalate and resolve advanced technical issues.</li><li>Deliver training and guidance on legal-specific programs and applications to end-users as needed.</li><li>Maintain thorough documentation of technical resolutions, FAQs, and procedural guides.</li></ul><p>Apply today to learn more about this exciting opportunity!</p> Helpdesk We are searching for a candidate with 2-3 years’ experience in an IT systems support role who is keen to develop themselves further and is willing to tackle multiple tasks head on in an interesting and unique infrastructure and systems environment. The role requires a good lateral thinker who can provide our employees with a high level of end user support and can equally engage with senior systems engineers and developers to ensure problems are escalated and remediated in a timely manner. The role requires a good level of expertise in Active Directory, O365 services, Microsoft Exchange, Microsoft SCCM (images and deployments), windows desktops/laptop support, Antivirus, privileged admin tools. Limited expertise is required on Horizon VDI environment support and Linux based desktop systems. There is ample opportunity to work on virtualized server environment in support of a large local server farm in support of the senior engineering teams in both a Windows and Linux support capacity.<br>This role is based in our Houston 24/7 forecasting operations center but will additionally be in support of our global employee base to assist remotely in troubleshooting user and system bases issues<br>ESSENTIAL DUTIES AND RESPONSIBILITIES <br>• Answer, resolve or escalate level 1 and level 2 related support requests both local and via global IT helpdesk system<br>• Assist in supporting local and global Operational teams during peak working hours<br>• Perform non ticket related tasks such as new provisioning of employee accounts and deployments of desktops/laptops.<br>• Maintain desktop/laptop images and deployments.<br>• Maintain Asset tracking system.<br>• Assist in managing support contracts for IT related hardware and software<br>• Troubleshooting client/developer issues related to common software and in-house developed software<br>• Engage with consultants to help support ongoing initiatives.<br>Qualifications / Experience<br>• Minimum 2-3 years 1st/2nd line support experience<br>• Microsoft 365 MS-900 fundamentals exam completed or undergoing course.<br>• MCSA is valued, but not required.<br>• Demonstrable Windows Desktop/Laptop OS, MacOS skills<br>• Knowledge as to how DNS, DHCP, TCP/IP functions<br>• Fundamental Network understanding<br>• Experience with Windows Server OS<br>• Candidate must possess excellent written and verbal communications skills<br>Other Requirements<br>• Must hold a valid driver’s license <br>• Positive team player Help Desk Analyst I We are offering a long-term contract employment opportunity for a Help Desk Analyst I in the Energy/Natural Resources industry, located in Houston, Texas. As a Help Desk Analyst I, you'll be providing remote support in a call center environment and working with an international team providing 24/7 assistance. You will be handling a high volume of tickets daily and supporting various sites.<br><br>Responsibilities:<br><br>• Provide tier one support in a call center setting, addressing and resolving issues remotely.<br>• Handle a high volume of tickets daily, ensuring all customer inquiries are resolved efficiently.<br>• Collaborate with an international team to provide round-the-clock support.<br>• Use Confluence for documentation purposes, maintaining accurate and comprehensive records.<br>• Continually develop skills and knowledge within the role, with the opportunity to engage with a variety of tasks.<br>• Utilize Microsoft and Active Directory tools effectively.<br>• Maintain and troubleshoot computer hardware as necessary.<br>• Work various shifts to ensure constant coverage and support.<br>• Prioritize tasks effectively to manage workload and meet deadlines.<br>• Uphold a detail-oriented and positive culture within the team. Help Desk Analyst II We are offering a long term contract employment opportunity for a Help Desk Analyst II in the detail oriented services industry. The role is based in Houston, Texas, and the successful candidate will be working in a corporate law firm environment, providing tier 2 support and local support alongside an IT support specialist and manager.<br><br>Responsibilities: <br><br>• Provide tier 2 support to staff and clients<br>• Collaborate with the IT support specialist and manager to resolve IT issues<br>• Utilize knowledge of Android Development, Cisco Technologies, and Citrix Technologies to aid in problem-solving<br>• Handle inquiries related to Mac Computers and Microsoft products<br>• Use Active Directory to manage user accounts and permissions<br>• Support users with Apple Devices and Computer Hardware issues<br>• Implement Configuration Management strategies to ensure system stability<br>• Oversee hardware and software Deployments to ensure smooth operation<br>• Maintain a detail oriented demeanor in a corporate law firm setting. Help Desk Analyst II We are offering an opportunity for a Help Desk Analyst II to join our team located in Houston, Texas. In this role, the individual will be tasked with handling a variety of responsibilities related to Android Development, Cisco and Citrix Technologies, Mac Computers, and Microsoft. This opportunity offers a long-term contract employment opportunity, where the successful candidate will be expected to utilize their skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.<br><br>Responsibilities:<br>• Assist in the management and troubleshooting of Cisco and Citrix Technologies<br>• Handle customer queries and issues related to Android Development and Mac Computers<br>• Provide support for Microsoft systems<br>• Use Active Directory to manage user accounts and access controls<br>• Provide technical assistance for Apple Devices and Computer Hardware<br>• Implement Configuration Management practices for system consistency<br>• Oversee software and hardware Deployments to improve system performance. Desktop Support Analyst We are in search of a Desktop Support Analyst for our Service Industry team based in Houston, Texas. The Desktop Support Analyst will be a crucial part of our team, providing support for various software and hardware systems, managing user accounts, and ensuring efficient operation of our IT infrastructure. This role offers a contract to permanent employment opportunity, providing a hybrid workplace setting to best meet the needs of our operations.<br><br>Responsibilities: <br>• Provide comprehensive support for Microsoft Intune, DTS, and other related technologies<br>• Handle imaging and configuration management tasks for computer hardware, including Dell and Apple devices<br>• Create and manage user accounts in Active Directory and O365<br>• Assist with SharePoint administration and backup technologies to ensure data safety<br>• Deliver support for printer and VoIP systems as part of our shared services<br>• Act as a point of contact for user inquiries, troubleshooting technical issues, and providing swift resolutions<br>• Monitor user accounts and systems, taking necessary actions to maintain optimal performance<br>• Collaborate with the team to meet the diverse IT needs of our multiple companies<br>• Contribute to the continual improvement of our IT services and infrastructure. Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in Houston, Texas. This role is primarily focused on managing and optimizing Dealer Management Software (DMS) to ensure seamless integration with other business systems and provide technical support to dealership staff. The successful candidate will be involved in troubleshooting technical issues, assisting with software implementation, and maintaining system security and reliability.<br><br>Responsibilities: <br><br>• Troubleshoot and resolve technical issues related to DMS applications to ensure minimal downtime and efficient system performance.<br>• Collaborate with dealership teams, such as sales, service, finance, to identify and address any technical needs or issues.<br>• Stay abreast with industry trends, best practices, and emerging technologies related to DMS.<br>• Assist in the implementation, customization, and upgrading of DMS software as needed.<br>• Install, configure, and maintain DMS software and related infrastructure to ensure system availability, performance, and security.<br>• Provide training and support to dealership staff on how to effectively use the DMS platform.<br>• Monitor and manage the DMS platform to ensure its seamless integration with other business applications and systems.<br>• Document technical processes, configurations, and troubleshooting procedures for future reference.<br>• Maintain system backups and assist with disaster recovery planning.<br>• Handle troubleshooting of network, hardware, and software issues that affect the DMS. Desktop Support Analyst We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in Cypress, Texas. This role involves providing comprehensive IT support service to a diverse clientele ranging from medical, real estate, industrial to battery recycling sectors. The position balances remote work with in-office duties, providing a dynamic work environment.<br><br>Responsibilities<br>• Provide extensive IT support to clients, encompassing troubleshooting of software and hardware issues and implementing performance-optimizing solutions.<br>• Handle and maintain IT infrastructure, including security systems, networks, and servers, to secure reliability, scalability, and security.<br>• Conduct routine system audits to detect vulnerabilities and enforce security measures to defend against cyber threats.<br>• Assist in the planning, execution, and management of IT projects like system upgrades, migrations, and deployments.<br>• Deliver end-user support and training to ensure clients' effective utilization of technology tools and resources.<br>• Collaborate with internal teams and external vendors to assess, recommend, and execute new technologies and solutions that align with clients' business goals.<br>• Document technical procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and ensure consistency in IT operations.<br>• Stay updated about emerging technologies, trends, and best practices in the IT industry to continuously improve skills and knowledge. Senior Engineer, Applications Support <p><strong>Job Summary</strong></p><p>We are seeking a highly motivated and skilled <strong>Operational Technology (OT) Engineer</strong> with a strong foundation in backend enterprise design architecture and a passion for industrial automation technologies. The ideal candidate will possess expertise in OT fundamentals, combined with a deep understanding of modern IT concepts, including cloud computing, databases, and data integration. This role is responsible for monitoring, supporting, and deploying SCADA (Supervisory Control and Data Acquisition) and industrial automation applications, ensuring enterprise-level data integration and visibility.</p><p><br></p><p><strong>Job Title</strong>: Operational Technology (OT) Engineer</p><p> </p><p><strong>Job Location</strong>:</p><ul><li><strong>Hybrid Schedule</strong>: 4x/week in office</li></ul><p><strong>Key Responsibilities</strong></p><p> </p><p><strong>1. Digital Enterprise Architecture</strong></p><ul><li>Design and implement digital transformation strategies within the OT domain.</li><li>Develop and maintain OT system architecture aligned with IT and business objectives.</li><li>Evaluate and recommend technologies and solutions to improve operational efficiency and productivity.</li></ul><p><strong>2. Cloud Computing</strong></p><ul><li>Design and deploy cloud-based OT solutions (e.g., cloud-based SCADA, edge computing, data lakes).</li><li>Ensure secure and reliable operations of cloud-based OT systems.</li><li>Collaborate with IT to integrate OT systems with cloud infrastructure.</li></ul><p><strong>3. Data Integration</strong></p><ul><li>Develop strategies to connect OT systems with enterprise data systems (e.g., ERP, MES, data warehouses).</li><li>Design and implement data pipelines for real-time and historical data processing and analysis.</li><li>Ensure data quality and integrity throughout the data lifecycle.</li></ul><p><strong>4. SCADA and Automation Systems</strong></p><ul><li>Maintain a working knowledge of SCADA systems (e.g., Ignition).</li><li>Participate in designing, implementing, and commissioning new automation projects.</li></ul><p><strong>5. Okta Integration</strong></p><ul><li>Integrate Okta for user authentication, authorization, and access control in OT systems.</li><li>Manage and maintain user identities and access privileges within the OT environment.</li></ul><p><strong>6. Collaboration</strong></p><ul><li>Work with cross-functional teams, including IT, engineering, operations, automation, and maintenance.</li><li>Communicate technical concepts clearly to technical and non-technical audiences.</li></ul><p><strong>7. Application Support</strong></p><ul><li>Process complex help desk tickets passed on from IT support teams.</li><li>Provide advanced troubleshooting, identify issues promptly, and escalate as needed.</li><li>Write database scripts to correct invalid data and lead efforts to resolve tickets in Tier 3 support groups.</li><li>Document user support and maintenance procedures and create or update system documentation.</li></ul> Entry Level Grad <p>We are offering a contract to hire employment opportunity for an Entry Level College Grad for our client based in Conroe TX. In this role, you will be tasked with handling a variety of clerical and accounting tasks to support the financial operations. This includes managing customer data, assisting with invoicing, and supporting accounts payable and receivable processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately manage data entry across multiple systems to maintain organized records.</p><p>• Assist with invoicing tasks to ensure timely and accurate billing and collection.</p><p>• Support accounts payable and accounts receivable processes by entering data and verifying documentation.</p><p>• Assist with basic payroll entry tasks as required.</p><p>• Handle general clerical duties such as filing, scanning, copying, and responding to emails.</p><p>• Collaborate with team members to ensure tasks are completed efficiently and meet deadlines.</p><p>• Maintain confidentiality and accuracy when handling sensitive information.</p> Applications Architect We are offering a permanent employment opportunity for an Applications Architect in the Energy/Natural Resources industry, located in The Woodlands, Texas. As an Applications Architect, you'll be responsible for the design and execution of E1 solutions, conducting code reviews, managing system integrations, and much more. <br><br>Responsibilities: <br>• Lead the design, development, and implementation of E1 solutions, including customizations, enhancements, and integrations<br>• Conduct code reviews to ensure adherence to best practices and quality standards<br>• Manage the integration of E1 with other internal/external systems for seamless data flow and high performance<br>• Work with functional teams to customize and configure E1 modules for optimal performance and scalability<br>• Monitor system performance and implement improvements as needed<br>• Plan and execute technical aspects of E1 upgrades, patches, and system maintenance activities<br>• Provide technical guidance to entry level developers, consultants, and business analysts on E1 best practices and troubleshooting techniques<br>• Work with cross-functional teams to ensure E1 solutions meet business requirements<br>• Maintain detailed documentation of architectural designs, configurations, integrations, and customizations<br>• Provide ongoing support for E1 issues and resolve technical challenges as they arise<br>• Implement and maintain security measures within E1 systems to safeguard company data. Director of First Impressions-Receptionist <p>A company in North Houston is seeking a Director of First Impressions/Receptionist for a long term, possible contract to hire opportunity. This will be an in-office role working Monday-Friday from 8AM-5PM. If you are interested and qualified, please apply today!</p><p><br></p><p><strong>Responsibilities and Essential Requirements:</strong></p><p>Professionally welcomes visitors and provides assistance and direction accordingly</p><p>o  Prepares the front desk and signage for scheduled guests and esteemed customers</p><p>o  Follows appropriate visitor front desk procedures including electronic sign in / sign out </p><p>o  Assertively intercepts solicitors as necessary</p><p>o  Properly assists in security of facilities including entry onto campus</p><p>o  Regularly ensures that the front desk and general areas are neat and orderly</p><p><br></p><p>Professionally and responsibly manages all incoming calls and directs appropriately while providing exceptional customer service</p><p>o  Assertively screens calls as required and determines validity of call</p><p>o  Urgently retrieves daily messages from answering service and forwards appropriately.</p><p>o  Proactively manages after hours’ answering service including advance notice of company holidays, closures and provides direction for callers</p><p>·</p><p>Effectively and efficiently supports the Human Resources Department</p><p>o  Prepares for and welcomes interviewees and ensures they have completed all required paperwork before interview</p><p>o  Assists in maintaining the application management software by data entering applicants and sending out correspondence.</p><p>o  Proactively assists in preparing for new hires including composing new hire announcement, setting up desk and other various tasks</p><p>o  Capably keeps inventory of new hire supplies </p><p>o  Regularly updates BrightSign presentation for employee communications</p><p>o  Proactively executes employee text message communications as required or necessary</p><p>o  Regularly sends out company announcements including monthly birthdays, upcoming holidays etc.</p><p>o  Willingly coordinates blood drives, fundraisers and other events as necessary</p><p>o  Proactively assists the HR Department with various administrative tasks</p> Network Engineer <p>We are seeking a highly skilled <strong>Senior Fortinet Network Engineer</strong> to join our client's team on a contract basis. This position requires an experienced professional with deep expertise in Fortinet solutions, network design, and implementation. The ideal candidate will have a track record of success in managing complex network infrastructures, coupled with relevant certifications to demonstrate advanced proficiency. You will be working in an <u>onsite</u> environment collaborating with cross-functional teams to deliver secure and reliable network solutions. There may also be some travel required for this position. Apply today to learn more about this exciting opportunity!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and manage secure network solutions, including Fortinet firewalls, switches, and wireless components.</li><li>Monitor, maintain, and troubleshoot Fortinet appliances and related network infrastructure to ensure optimal performance.</li><li>Define and enforce network security policies, including VPN management, intrusion detection/prevention (IDS/IPS), and firewall rule configuration.</li><li>Conduct network assessments, audits, and performance tuning to identify and resolve bottlenecks or vulnerabilities.</li><li>Assist with integrating Fortinet solutions into existing network environments and optimize configurations.</li><li>Collaborate with IT leadership and project teams to develop network architecture and strategies aligned with organizational goals.</li><li>Provide advanced support for complex incidents, problem resolution, and root cause analysis.</li><li>Prepare detailed network documentation, including architecture diagrams, device configurations, and operating procedures.</li><li>Train and mentor entry level team members on Fortinet products and network best practices.</li></ul> Plant Application Support Engineer We are offering an exciting opportunity for a Plant Application Support Engineer in Houston, Texas. This role involves managing enterprise applications and plant systems applications within the Oil & Gas industry. The selected candidate will work in a high-risk industrial environment, ensuring that our systems are aligned with industry standards and policies. <br><br>Responsibilities:<br><br>• Administer security settings and restrictions across all applications to maintain data integrity and confidentiality.<br>• Provide technical support to users, addressing production issues to ensure systems remain operational.<br>• Collaborate with software vendors to plan and execute upgrades, patches, and new modules.<br>• Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities.<br>• Support periodic user access reviews and internal audits to maintain system security.<br>• Work closely with business users to identify process optimization opportunities.<br>• Address production issues and resolve incidents, service tickets, and general inquiries raised by users.<br>• Support user acceptance testing to ensure solutions meet business requirements.<br>• Support the integration of our applications with other internal and external applications.<br>• Participate in application projects and change intakes, including requirement gathering, planning, and execution.<br>• Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies.<br>• Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals.<br>• Exhibit strong security practices with systems that handle sensitive data.<br>• Create and maintain comprehensive documentation of application architectures, configurations, and processes. Executive Assistant <p>Our Client is seeking an Executive Assistant to support C-level leaders, this role will encompass a broad range of responsibilities, including managing travel arrangements, coordinating events, as well as processing data and creating reports. This role offers an exciting opportunity to work in a dynamic setting, requiring excellent communication skills and a strong understanding of urgency.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Support the leadership team, including the CEO and CFO, in their daily operations</p><p>• Utilize Excel at an intermediate to advanced level, including the use of pivot tables</p><p>• Coordinate and manage corporate events and travel arrangements</p><p>• Generate detailed reports from QuickBooks, and Excel for the leadership team</p><p>• Perform data entry tasks and invoice processing</p><p>• Maintain CRM administration duties</p><p>• Display a high level of proficiency in Word</p><p>• Tackle problem-solving tasks in a fast-paced environment</p><p>• Understand the importance of urgency in the execution of responsibilities.</p> PC Technician We are offering a short-term contract employment opportunity in the Hospitality industry located in Houston, Texas, for a PC Technician. As a PC Technician, your role will involve operating a variety of equipment necessary for live events, such as video, audio, and lighting tools. Your expertise will be instrumental in enhancing the quality of live shows.<br><br>Responsibilities:<br>• Utilize Linux and Dell technologies to set up and operate audio, video, and lighting equipment for live events.<br>• Leverage your skills in computer hardware and Mac computers to ensure the smooth running of all technical aspects during live shows.<br>• Apply your knowledge of cable installation to set up and dismantle equipment before and after events.<br>• Utilize IBM and backup technologies to maintain and troubleshoot equipment as necessary.<br>• Use active directory and AB testing skills to optimize the performance of the live shows.<br>• Manage Apple devices and other related equipment to ensure their proper functioning during the event.<br>• Maintain a high standard of quality control for all live shows through the effective use of the equipment. Engineer, Software We are offering a long term contract employment opportunity for a Software Engineer in Houston, Texas. This role is entirely remote and is within the automation industry. The Software Engineer will be tasked with designing and implementing advanced automation systems, providing guidance to entry level engineers, and working closely with cross-functional teams.<br><br>Responsibilities:<br><br>• Develop and implement advanced automation systems using Inductive Automation Ignition Perspective<br>• Manage and integrate data collection systems using Canary Labs Historian, including knowledge of OPC/UA MQTT .NET web API’s and SQL Databases<br>• Ensure seamless connectivity and data flow by configuring and troubleshooting various networking protocols, including Ethernet TCP Modbus Modbus TCP et al.<br>• Display a comprehensive understanding of PLC programming design/architecture<br>• Provide mentorship and technical guidance to entry level engineers to foster their detail oriented development<br>• Collaborate with cross-functional teams to design and implement automation solutions that meet client requirements<br>• Conduct system testing, debugging, and validation to ensure optimal performance and reliability<br>• Stay updated with industry trends and advancements in automation technologies<br>• Work closely with business/product owners to architect and deliver new services to introduce new products and bundles<br>• Drive the architectural design including dependent services, service interactions, and policies<br>• Improve the customer experience of the entire set of services/applications, including troubleshooting of corporate and local site SCADA platforms<br>• Contribute and lead initiatives by engaging and mentoring Engineers at all levels to improve the craftmanship of Software Engineering. Assistant Controller We are inviting applications for the position of an Assistant Controller located in Willis, Texas. The individual in this role will be instrumental in supporting our financial operations, ensuring compliance with regulatory standards, and contributing to efficient financial management. The Assistant Controller will work closely with the Controller and various departments to handle daily accounting tasks and provide strategic financial insights.<br><br>Responsibilities:<br>• Oversee the creation of financial statements in accordance with GAAP.<br>• Be actively involved in the generation of monthly, quarterly, and yearly financial reports for stakeholders.<br>• Leverage financial data to pinpoint trends, discrepancies, and areas for enhancement.<br>• Take charge of the general ledger, accounts payable, accounts receivable, and payroll operations.<br>• Ensure the prompt and accurate conclusion of month-end and year-end closing procedures.<br>• Reconcile accounts, address discrepancies, and maintain corresponding documentation.<br>• Aid the Controller in maintaining compliance with local, state, and federal regulations.<br>• Facilitate internal and external audits by providing required documentation and analysis.<br>• Develop and supervise internal controls to protect company assets.<br>• Contribute to the preparation and monitoring of budgets and forecasts.<br>• Collaborate with various departments to monitor spending and ensure budget adherence.<br>• Guide and supervise entry level accounting staff.<br>• Identify opportunities for process improvement in accounting and implement best practices.<br>• Support the integration of new software or tools to enhance financial reporting and data analysis.<br>• Handle ad-hoc projects as directed by the Controller or CFO. D365 Application Manager We are seeking a D365 Application Manager to join our team in the automotive industry, located in Houston, Texas. This role is instrumental in managing our IT operations, driving business-aligned technology solutions, and optimizing our Dynamics 365 F& SCM and Dynamics AX systems. You will be responsible for leading and managing IT projects, collaborating with cross-functional teams, and serving as a subject matter expert.<br><br>Responsibilities:<br><br>• Provide leadership and technical expertise in the management of IT operations.<br>• Drive the implementation and optimization of Dynamics 365 F& SCM and Dynamics AX systems.<br>• Collaborate with cross-functional teams to analyze business processes and identify areas for improvement.<br>• Translate business requirements into technical solutions.<br>• Oversee the management of IT resources, budgets, and projects to ensure efficient resource utilization.<br>• Configure and customize Dynamics 365 F& SCM and Dynamics AX systems to meet business needs.<br>• Lead and manage IT projects from inception to completion, ensuring timely delivery and adherence to budgets.<br>• Coordinate software updates, patches, and integration projects related to business applications.<br>• Maintain accurate records and provide customer support for Dynamics 365 F& SCM modules.<br>• Design and configure workflow in Dynamics 365 F& SCM. Medical Administrator We are looking for a meticulous and dedicated Medical Administrator to join our team in Houston, Texas. As a Medical Administrator, you will be primarily involved in verifying patient insurance coverage, ensuring that necessary procedures are covered by their insurance provider. This role offers a long term contract employment opportunity.<br><br>Responsibilities <br><br>• Verify patient's insurance coverage by contacting payers and inquiring about enrolment and necessary steps required.<br>• Operate with a high level of confidentiality and security when handling sensitive information.<br>• Perform data entry tasks while maintaining the accuracy of all entries.<br>• Utilize fax and email services to transmit documents as needed.<br>• Engage in enrolment discussions with various parties.<br>• Scan, load, and manage various documents, including forms.<br>• Collaborate with team members to meet or exceed performance metrics.<br>• Monitor and manage customer accounts, taking appropriate action as necessary.<br>• Process customer credit applications with accuracy and efficiency.<br>• Maintain precise customer credit records. ERP Integration Manager <p>We are offering an exciting opportunity for an ERP Integration Manager to join our team in Houston, Texas. The successful candidate will play a crucial role in driving operational efficiencies and revenue optimization through effective management of our digital solutions and integrations. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Lead the execution and analysis of complex business problems, formulating optimal solutions based on an in-depth understanding of Upstream Oil & Gas processes and our application landscape.</p><p>• Engage with business stakeholders at all levels to understand issues, provide recommendations, and build credibility, presenting findings and suggestions with confidence.</p><p>• Design end-to-end solutions that meet business requirements, align with good architectural patterns, and are composable and supportable.</p><p>• Assess use cases and recommend fit-for-purpose application platforms, integration technologies, and tools, conducting POCs and POVs as needed to assess technical feasibility and business impact/benefits.</p><p>• Foster an experimental mindset to drive innovation, challenging the status quo and bringing out-of-the-box ideas to the table.</p><p>• Understand, support, and ensure compliance with audit and control requirements, engaging effectively with auditors to explain observations and ensure zero deficiencies.</p><p>• Oversee the management of day-to-day support, operational activities, and enhancements as part of Managed Services delivery.</p><p>• Manage a diverse and geographically spread team of resources in a multi-vendor environment, fostering collaboration between IT, Fusion Teams, and business stakeholders.</p> IT Director(Medical Field is a Must) <p>We are looking for a highly organized and detail-oriented IT Director with experience in the medical field to join our team in Houston, Texas. As an IT Director, your role will encompass a wide range of tasks, including managing Cisco and Cloud technologies, overseeing CRM and ERP solutions, and providing leadership in the deployment of hardware and software solutions in a healthcare setting. Apply today to learn more about this exciting opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Oversee the development and implementation of IT systems, ensuring they align with business objectives</p><p>• Manage Cisco and Cloud technologies to ensure optimal performance and security</p><p>• Oversee the use and functionality of CRM and ERP systems, ensuring they are utilized effectively</p><p>• Lead the deployment of hardware and software solutions, ensuring they meet the needs of the organization</p><p>• Manage contracts and negotiations with IT vendors and service providers</p><p>• Oversee the use of backup technologies, ensuring data is protected and secure</p><p>• Provide leadership and direction to the IT team, fostering a culture of continuous improvement</p><p>• Collaborate with key stakeholders to identify IT needs and develop appropriate solutions</p><p>• Oversee the deskside support team, ensuring they provide high-quality support to staff</p><p>• Manage the implementation and use of Cerner Technologies and Epic Software in the healthcare setting.</p> Cybersecurity Program Manager <p>We are in the process of recruiting a Cybersecurity Program Manager based in Houston, Texas. The role is primarily focused on overseeing and driving the execution of our Operational Technology Cybersecurity Program. The job involves leading a multidisciplinary team and managing the planning, implementation, and optimization of cybersecurity controls. This opportunity offers a contract to permanent employment scenario.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and drive the execution of Operational Technology Cybersecurity Program</p><p>• Lead a multidisciplinary team of personnel, contractors, and service integrators</p><p>• Manage the planning, implementation, and optimization of cybersecurity controls</p><p>• Ensure that implementation and prescribed activities are carried out in accordance with specified objectives</p><p>• Plan and develop methods and procedures for accomplishing program objectives</p><p>• Interact and consult with third-party vendors on different programs</p><p>• Ensure accurate documentation and reporting of program activities</p><p>• Provide training to team members on program procedures and policies</p><p>• Maintain clear and effective communication with stakeholders from different parts of the organization</p><p>• Monitor program progress and make necessary adjustments to ensure successful implementation</p><p>• Handle multiple projects and programs in parallel and manage associated challenges.</p>