<p>We’re looking for a reliable and customer-focused Help Desk Technician to join our IT support team. In this role, you'll be the first point of contact for technical issues, helping end users troubleshoot hardware, software, and network-related problems. If you enjoy solving problems and delivering great customer service, we want to hear from you.</p><ul><li>Provide first-level technical support via phone, email, or ticketing system</li><li>Troubleshoot and resolve hardware, software, printer, and connectivity issues</li><li>Set up and configure desktops, laptops, mobile devices, and peripheral equipment</li><li>Assist with user account administration in Active Directory, Office 365, etc.</li><li>Escalate complex issues to appropriate IT staff or vendors</li><li>Maintain accurate documentation of support requests and resolutions</li><li>Educate users on best practices, tools, and company policies</li><li>Assist with onboarding/offboarding processes for employees</li><li>Support and maintain inventory of IT assets and loaner equipment</li></ul>
<p>We are seeking a skilled Service Desk Tier 2 Analyst to join our IT team supporting a dynamic oil and gas environment. This role is responsible for providing advanced technical support, troubleshooting complex issues, and ensuring seamless IT operations across the organization. You will act as an escalation point for Tier 1 support and collaborate with infrastructure and application teams to resolve incidents efficiently.</p><ul><li>Serve as the second-level escalation point for technical issues related to hardware, software, and network connectivity.</li><li>Diagnose and resolve complex incidents within agreed SLAs.</li><li>Support enterprise applications, including ERP systems and industry-specific software.</li><li>Perform root cause analysis and document solutions for knowledge base improvement.</li><li>Collaborate with Tier 3 teams for advanced troubleshooting and project support.</li><li>Maintain compliance with IT security policies and industry regulations.</li><li>Provide remote and on-site support for field operations and corporate offices.</li></ul>
<p>We are looking for an experienced Tax Senior to join our team in Houston, Texas. In this role, you will focus on delivering exceptional tax services to a diverse range of clients, including individuals, corporations, partnerships, and trusts. You will also play a key role in mentoring entry-level staff while staying updated on the latest tax regulations and providing strategic guidance to clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review federal and state income tax returns for various entities, including individuals, corporations, partnerships, and trusts.</p><p>• Conduct in-depth tax research to address complex issues and provide technical expertise.</p><p>• Manage multiple client engagements, ensuring timely delivery of services and compliance with deadlines.</p><p>• Communicate directly with clients to provide tailored tax planning and consulting solutions.</p><p>• Supervise and mentor entry-level staff, offering constructive feedback and development support.</p><p>• Assist clients with tax projections and year-end planning to optimize their financial strategies.</p><p>• Stay informed on changes in tax laws and regulations, advising clients on how these updates may impact them.</p><p>• Collaborate with partners and managers on business development initiatives to expand client relationships.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
<p>We are looking for an experienced Accounting Manager to oversee financial reporting and ensure the accuracy of accounting processes for our services firm. This role requires a detail-oriented individual who excels at managing month-end closings, reconciling accounts, and leading audits. Join our team in Houston, Texas, to contribute to the efficiency and integrity of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct and manage month-end close procedures to ensure timely and accurate financial reporting.</p><p>• Oversee general ledger activities, ensuring all entries are compliant with accounting standards and company policies.</p><p>• Prepare and review financial statements to guarantee precision and compliance.</p><p>• Coordinate and lead financial statement audits, acting as the primary point of contact for auditors.</p><p>• Supervise account reconciliation processes to maintain the accuracy of financial data.</p><p>• Identify and implement improvements to accounting processes for increased efficiency.</p><p>• Mentor and guide entry-level accounting staff to support their growth and development.</p><p>• Collaborate with cross-functional teams to align financial strategies with business objectives.</p><p>• Ensure adherence to regulatory requirements and company guidelines in all accounting practices.</p><p>• Analyze financial data to provide insights and support strategic decision-making.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. <br> Job qualifications - High school diploma or equivalent. - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. - Skilled in the use of mail phone email digital reprographics and mail equipment. - Familiar with general back office procedures to meet and maintain client satisfaction. - Proven customer service skills are required in order to create maintain and enhance customer relationships. - Good written and verbal communication skills including detail oriented telephone and email etiquette. - Attention to detail with good organizational skills. - Must be able to meet deadlines and complete all projects in a timely manner. - Ability to handle sensitive and/or confidential documents and information. - Able to make independent decisions that conform to business needs and policy. - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. - Must work well in a team environment. - Must be able to interact effectively with multi-functional and diverse backgrounds. - Ability to work in a fast-paced environment. - Must be self-motivated with positive can-do attitude. <br> Supervision - Number and titles of direct reports if any: n/a - Received: Lead Office Services Associate Supervisor Manager Director <br> Job relationships - Internal: This position works closely with the Office Services team - External: Clients <br> Job duties * denotes an essential function - *Utilize appropriate logs for all office services work. - *Ensure that job tickets are properly filled out before beginning work. - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. - *Follow procedures to run jobs in proper order. - *Communicate with supervisor or client on job or deadline issues. - *Meet contracted deadlines for accepting completing and delivering all work. - *Troubleshoot basic equipment problems. - Be able to lift up to 50 lbs. on a regular basis. - Prioritize workflow. - Performs Quality Assurance on own and work of others. - Load machines with various paper toner supplies. - Answer telephone emails and place service calls when needed. - Interact with clients in person over the phone or electronically. <br> - Use equipment and supplies in a cost-efficient manner. <br> Working conditions - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
We are looking for a detail-oriented Administrative Assistant to join our facilities management team in Houston, Texas. In this Contract-to-long-term position, you will play a vital role in ensuring smooth day-to-day operations by supporting both internal and external services. We seek a candidate who is committed to delivering exceptional service and maintaining high standards of quality.<br><br>Responsibilities:<br>• Welcome visitors and guests with professionalism and provide reception services in the lobby.<br>• Deliver concierge-level assistance for onsite meetings and events, ensuring all arrangements run smoothly.<br>• Coordinate meeting room setups, catering orders, and refreshment arrangements.<br>• Assist in maintaining inventory levels for essential supplies in spaces such as breakrooms and office areas.<br>• Communicate with building management and landlord representatives to manage service tickets and arrange security or vendor access.<br>• Build positive relationships with clients, colleagues, contractors, and landlord representatives through excellent customer service.<br>• Manage priorities effectively to address critical operational needs in a timely manner.<br>• Gather and organize data for monthly reporting and metrics tracking.<br>• Provide support to onsite team members and participate in cross-training activities to ensure seamless coverage.
