Customer Service Rep IIWe are offering a long-term contract employment opportunity in Houston, Texas for a Customer Service Rep II. This role is critical in our corporate setting and is primarily focused on providing quality customer service, managing revenue risk, and promoting effective public relations. <br><br>Responsibilities:<br><br>• Efficiently and accurately process customer credit applications.<br>• Maintain precise records of customer credit.<br>• Address and resolve customer inquiries and complaints related to billing policies and procedures.<br>• Adapt responses as required to handle different situations.<br>• Provide guidance and direction to team members with less experience.<br>• Receive and respond to inbound calls in a courteous manner.<br>• Record and process commitments on customer accounts as needed.<br>• Collaborate with call centers and customers to resolve any issues.<br>• Report any fraudulent activities to management.<br>• Leverage your decision-making skills to respond to both routine and non-routine customer requests.<br>• Utilize your knowledge of Texas deregulation to enhance customer service delivery, though this is not mandatory.Customer Service Representative<ul><li>Meet the performance goals established for the position in the areas of patient satisfaction accuracy quality and attendance</li><li>Meet department standards to adherence metric</li><li>Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service including quality care and concern with every internal and external customer</li><li>Multi-task utilizing double monitors for data entry phone etiquette and use of resources while maintaining proper guidelines</li><li>Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as a patient advocate</li><li>Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues</li><li>Recognizes financial medical and legal risks based on data collected during customer interactions and follows appropriate procedures</li><li>Utilizes systems to resolve customer needs such as appointments authorizations claims invoices eligibility benefits appeals TARs</li><li>Translates oral information into concise and accurate written documentation per guidelines</li><li>Assists new or potential members in the choice of PCP and supplies general information about medical group</li><li>Pages clinicians and assists Telehealth Nurses as necessary e.g. arranging DME transportation and HH</li></ul><p><br></p>Operations Assistant<p>Job Title: Operations Assistant</p><p><br></p><p>Our client located in the Greenspoint area of Houston, TX is seeking and experienced and professional individual for the position of Operations Assistant</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Customer Service Representative:</p><p><br></p><p>Manage customer calls and conflict resolution.</p><p>Coordinate with field mechanics to identify and arrange customer-focused repairs.</p><p>Regularly update and maintain the accounting system.</p><p>Schedule inspections</p><p>Generate proposals/quotes and communicate them accurately to the customers.</p><p>Handle all aspects of parts, pricing, and procurement for customers.</p><p><br></p><p>Dispatcher:</p><p><br></p><p>Coordinate with mechanics for timely delivery of services.</p><p>Efficiently manage and prioritize work schedules.</p><p>Update and maintain the accounting system on a daily basis.</p><p>Communicate effectively with field operations to understand workers' needs.</p><p>Review and input data into third-party time and expense management systems.</p><p><br></p><p>Parts Coordinator:</p><p><br></p><p>Responsible for ordering parts, creating purchase orders, and invoice processing.</p><p>Establish and maintain relationships with vendors.</p><p>Actively research and identify alternative parts for obsolete or outdated existing parts.</p><p>Ensure timely and accurate deliveries of parts and equipment.</p><p>Maintain accurate records in the accounting system.</p><p><br></p><p>Requirements:</p><p><br></p><p>Proficient in MS Office; particularly Excel and Word.</p><p>Exceptional ability to organize and pay attention to detail.</p><p>Excellent written and verbal communication and customer service skills.</p><p>Ability to review for accuracy, input, and retrieve data from computer databases or spreadsheets.</p><p>Must be a self-motivated, proactive, and team-oriented professional.</p><p><br></p><p>This is a direct hire opportunity paying up to 30/HR plus benefits working one day from home.</p>Administrative AssistantWe are offering a long term contract employment opportunity in Houston, Texas for an Administrative Assistant in the customer service industry. As an Administrative Assistant, you will be responsible for a variety of tasks including customer service, data entry, and correspondence via email. <br><br>Responsibilities:<br>• Responding to inbound calls and providing exceptional customer service<br>• Handling inbound and outbound calls professionally<br>• Entering and updating data accurately and efficiently<br>• Corresponding with customers via email to resolve inquiries and issues<br>• Utilizing Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word<br>• Scheduling appointments and managing calendars effectively.Licensed Client Services Associate<p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>Administrative Assistant<p>We are seeking a dedicated Bilingual Administrative Assistant to join our team. This role is primarily based in Houston, Texas, and offers a long-term contract employment opportunity. As an Administrative Assistant, your central role will be to ensure smooth communication within the team, handle incoming calls and correspondence, and manage administrative tasks to support our operations.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle inbound calls and direct them to the appropriate department or personnel.</p><p>• Deliver high-quality customer service, addressing and resolving customer inquiries promptly.</p><p>• Perform data entry tasks, ensuring all customer information is up-to-date and accurate in our databases.</p><p>• Manage email correspondence, responding to queries in a timely and detail-oriented manner.</p><p>• Conduct both inbound and outbound calls as required, ensuring clear and effective communication.</p><p>• Utilize Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word to execute administrative tasks and manage customer data.</p><p>• Schedule appointments and meetings as necessary, coordinating with all involved parties to ensure smooth operations.</p><p>• Maintain organized customer credit records, monitoring accounts and taking necessary action when needed.</p>.NET DeveloperWe are seeking a skilled Software Engineer with a passion for technology and innovation to join our team. Located in Houston, Texas, you will play a key role in transforming our technology design and usage to align with our business strategy. This role is a long-term contract employment opportunity. <br><br>Responsibilities:<br><br>• Develop windows-based applications using your strong C# coding skills<br>• Utilize your understanding of serverless architecture to improve our tech infrastructure<br>• Design and manage APIs using AWS technologies<br>• Work with RDBMS database concepts and apply your ability to write SQL queries and Stored Procedures on Oracle or SQL Server database<br>• Apply your proficiency in JavaScript, CSS3, and .NET technologies to various projects<br>• Implement industry best practices in all aspects of software development<br>• Operate devices such as scanners, printers, and signature capture devices<br>• Manage image files and image file formats<br>• Participate in projects involving ASP.Net 4.5/4.0/3.5/2.0 OOP, Entity Framework 6/5/4, WCF Web Services, Web API, WPF, XML<br>• Maintain a customer-focused approach, processing applications, maintaining records, and resolving inquiries in a timely and efficient manner.Administrative AssistantWe are offering a contract for an Administrative Assistant position in Houston, Texas. The role involves supporting the Sales and Marketing management team within a dynamic industry. The workplace is a fast-paced environment where the focus is on handling customer inquiries, maintaining records, and processing applications.<br><br>Responsibilities:<br>• Efficiently handle incoming emails and phone calls, directing them to the appropriate personnel<br>• Support the team by preparing necessary documents and spreadsheets<br>• Manage scheduling of dedicated conference rooms, ensuring readiness and efficient supply management<br>• Assist with data management system maintenance to guarantee accurate and up-to-date information<br>• Conduct research and data collection as required<br>• Handle license applications, tracking, and renewals for the Sales and Marketing team<br>• Assist in the preparation and coordination of bid submissions<br>• Maintain organized shared drives and directories for dealer partners, vendors, and Sales and Marketing teams<br>• Greet and welcome guests as required<br>• Handle sensitive information with discretion, ensuring compliance with privacy policies and regulations.Administrative AssistantWe are offering a short term contract employment opportunity for an Administrative Assistant based in Houston, Texas. This role primarily involves customer service, data handling, and administrative support within our established team.<br><br>Responsibilities: <br>• Accurately process customer credit applications in a timely manner<br>• Ensure customer credit records are up-to-date and accurate<br>• Resolve customer inquiries and concerns efficiently<br>• Monitor and manage customer accounts, taking necessary actions when required<br>• Answer and manage inbound calls, providing excellent customer service<br>• Handle data entry tasks with high attention to detail<br>• Manage email correspondence with customers and team members<br>• Oversee inventory records and track supply inventory<br>• Assist in packaging and labeling small packages<br>• Maintain and manage equipment inventory.Purchasing and Inventory Supervisor<p>Our client located in Spring, TX is seeking an experienced and diligent Purchasing and Inventory Supervisor to join their team. The ideal candidate will be responsible for managing and supervising all aspects of purchasing and inventory control to improve efficiencies and reduce costs.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Oversees the purchasing process including order placement, tracking, and supplier relations</p><p>Conducts inventory control to ensure optimal inventory levels are maintained</p><p>Continually improve purchasing strategies to reduce costs and improve quality</p><p>Supervises and develops purchasing and inventory team</p><p><br></p><p>Requirements:</p><p><br></p><p>3+ Years of Purchasing and Inventory Experience</p><p>Proven experience in purchasing and/or inventory management</p><p>Strong understanding of supply chain and inventory management systems</p><p>Excellent communication and leadership skills</p><p>Analytical mind with strong numerical skills</p><p>Proficiency in Microsoft Office and purchasing software</p><p>Detailed oriented and strong organizational skills</p><p>Ability to solve complex problems</p><p><br></p><p>Preferred Qualifications:</p><p><br></p><p>Bachelor’s degree in business, logistics, supply chain, or related field</p><p>Experience in the HVAC industry</p><p>NetSuite experience</p><p><br></p><p>This is a direct hire opportunity paying up to 95K plus benefits working 100% in office.</p><p><br></p>ReceptionistA company in The Woodlands is in need of a Receptionist on a temporary to full-time basis. In this role, the receptionist is a direct partner to the support functions and supports the Culture + People Team to ensure office operations, appearance and events are effectively executed and maintained. The ideal candidate for this role maintains the utmost professionalism, superior customer service, is able to anticipate client needs for all office events and is able to manage ad hoc projects as needed. <br><br> <br><br>ESSENTIAL JOB RESPONSIBILITIES: <br><br>Serve as the first point of contact for all visitors and direct them to the person or people they are scheduled to meet. Ensures VIP service is provided for all internal executives and external clients. <br>Answer incoming calls and forward to appropriate person or department. Screen incoming phone calls as appropriate and transfer as necessary. <br>Proactively manages all logistics and partners with support staff to ensure all critical business meetings have a VIP experience throughout. Follows and updates pre-event checklist. <br>Supports Culture + People to plan and execute employee engagement events <br>Maintain calendars for all conference rooms and proactively resolves and schedule conflicts. <br>Partners with IT to ensure all AV needs are met <br>Update and distribute phone extension list as required. <br>Postmark outgoing mail and deliver to mailroom; pick up any incoming mail and sort as required. <br>Prepare overnight/courier deliveries as requested. Ensure mail room is stocked with appropriate shipping supplies. <br>Replenish office, break room and kitchen supplies daily, or as often as necessary. <br>Ensure all copiers and printers are fully stocked with paper daily; and replace any low or empty toner cartridges as necessary. <br>Keep break rooms and kitchens clean and organized. Unload dishwasher in the morning and turn on dishwasher before leaving the office for the evening. <br>Rolls sleeves up; light office cleaning as necessary throughout the day such as ensuring all glass throughout the office is clean and free of fingerprints and smudges. <br>Ensure all common areas are clean, neat and organized. This includes front lobby, conference rooms, mailroom, and break rooms. <br>Other general administrative duties as assigned.Treasury Analyst<p>NEW ROLE IN DOWNTOWN HOUSTON!</p><p>My client, a growing professional services company is seeking a Treasury Analyst to join their team on a direct hire basis. In this role, you will work closely with the Treasury Manager to support multiple groups throughout the organization with ad hoc requests, manage the daily cash position across multiple accounts and banks, and handling Wire and ACH requests. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Analyze and monitor daily cash activity across various accounts and banks</p><p>• Handle and authenticate Wire and ACH requests, setting up payments for approval by the Treasury Manager</p><p>• Verbal confirmation of new wiring instructions, while maintaining existing wire/ACH templates and backup support for all electronic payments</p><p>• Monitor daily emails for positive pay, ACH positive pay exception notifications, research the exception cause, and approve or reject the payment accordingly</p><p>• Process Stop Payment requests from the AP team</p><p>• Manage the upload of ACH files to the bank for customer drafts</p><p>• Compile month-end bank statements across the company and file in a central folder for the use of the accountants</p><p>• Monitor bank fees monthly, note any significant differences month-to-month, and negotiate with the bank on rates and erroneous fees.</p><p><br></p><p>This role requires either 0-1 yrs of experience in a Finance related or Treasury role.</p><p>An advanced command of MS Excel</p><p>A Degree in Finance is highly preferred</p><p>And a customer service mindset as you engage with internal and external contacts.</p><p><br></p><p>For more information on this role please share your resume today!</p><p><br></p><p>TIA</p><p><br></p><p><br></p>Help Desk Analyst IWe are offering a long-term contract employment opportunity for a Help Desk Analyst I in the Energy/Natural Resources industry, located in Houston, Texas. As a Help Desk Analyst I, you'll be providing remote support in a call center environment and working with an international team providing 24/7 assistance. You will be handling a high volume of tickets daily and supporting various sites.<br><br>Responsibilities:<br><br>• Provide tier one support in a call center setting, addressing and resolving issues remotely.<br>• Handle a high volume of tickets daily, ensuring all customer inquiries are resolved efficiently.<br>• Collaborate with an international team to provide round-the-clock support.<br>• Use Confluence for documentation purposes, maintaining accurate and comprehensive records.<br>• Continually develop skills and knowledge within the role, with the opportunity to engage with a variety of tasks.<br>• Utilize Microsoft and Active Directory tools effectively.<br>• Maintain and troubleshoot computer hardware as necessary.<br>• Work various shifts to ensure constant coverage and support.<br>• Prioritize tasks effectively to manage workload and meet deadlines.<br>• Uphold a detail-oriented and positive culture within the team.Accounts Receivable SpecialistWe are recruiting an Accounts Receivable Specialist to join our team in Houston, Texas. The individual will be responsible for handling customer applications, maintaining precise customer records, and addressing customer inquiries. In addition, the Specialist will monitor customer accounts and take necessary actions.<br><br>Responsibilities:<br><br>• Accurately and efficiently process customer credit applications.<br>• Keep up-to-date and precise records of customer credit.<br>• Regularly generate Accounts Receivable reports to keep a check on customer accounts.<br>• Engage with customers to update payment details and resolve any payment issues.<br>• Document customer interactions and maintain accurate records.<br>• Process incoming payments, which includes transactions made through checks and credit cards.<br>• Uphold positive relationships with customers by resolving inquiries and issues related to billing and payments.<br>• Provide excellent customer service to ensure customer satisfaction and retention.<br>• Manage customer contacts and customer document profiles in the ERP system.<br>• Ensure that new customer documents are uploaded in the customer form in the ERP system.<br>• Review customer documentation to determine credit limits and terms.<br>• Ensure compliance with company policies, accounting standards, and regulatory requirements.<br>• Assist in the development and implementation of internal controls to safeguard company assets.<br>• Identify opportunities for process improvements in the accounts receivable function.<br>• Implement best practices to enhance efficiency and accuracy in invoicing and collections.Property Accountant<p>Robert Half is assisting a growing client to identify a Property Accountant for their corporate team. With a diverse portfolio and a commitment to excellence and innovation, our client prides themselves on fostering a positive and engaging culture that values teamwork, professional development, and work-life balance.</p><p><br></p><p>As a Property Accountant you will be responsible for managing the financial aspects of our diverse property portfolio, ensuring accurate and timely accounting for multiple properties. This role offers stability, longevity, and the opportunity to work in a collaborative environment with a strong emphasis on employee well-being and growth.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare and analyze financial statements for various property types, ensuring accuracy and compliance with accounting standards.</li><li>Generate monthly, quarterly, and annual financial reports for stakeholders and management.</li><li>Oversee lease accounting activities, including rent billing, collections, and reconciliation.</li><li>Work closely with property management teams to ensure lease terms are accurately reflected in the accounting system.</li><li>Manage property-related expenses, including property taxes, insurance, and common area maintenance (CAM) charges.</li><li>Conduct regular expense reviews and identify opportunities for cost savings.</li><li>Collaborate with property managers to develop annual property budgets.</li><li>Assist in forecasting financial performance and variances, providing insights to support strategic decision-making.</li><li>Address tenant inquiries related to financial matters and provide excellent customer service.</li></ul><p><br></p><p>For confidential consideration, submit your resume to [email protected].</p>Routing Coordinator<p>Our client located in The Heights area of Houston, TX is seeking a Routing Coordinator. The Routing Coordinator must have 2+ years logistics/transportation experience, must be tech savvy and analytical. The Routing Coordinator will be responsible for analyzing routes and determining new more efficient routes. This is a direct hire opportunity open due to growth paying up to 70K plus benefits working 100% in office.</p><p><br></p><p>Responsibilities</p><p>• Analyze existing transportation routes for potential areas of improvement</p><p>• Employ your logistics and distribution skills to determine more efficient routes</p><p>• Utilize Microsoft Excel to manage and update route data</p><p>• Monitor and report on key performance indicators (KPIs) related to transportation logistics</p><p>• Ensure compliance with Department of Transportation (DOT) regulations</p><p>• Maintain a safe working environment in line with OSHA standards</p><p>• Handle technical aspects of logistics, using your tech-savvy skills to enhance processes</p><p>• Address and resolve any logistical issues that arise, ensuring smooth operations</p><p>• Keep up-to-date records of routes and logistics data for future reference and analysis.</p>General Office Clerk<p>A company in The Woodlands is in need of a General Office Clerk on a temporary to full-time basis to assist with paperwork having to do with financial documents. Duties include filing, typing, answering calls, organizing paperwork, data entry, and email correspondence. The ideal candidate will be able to multi-task and work within the Microsoft Suite. Banking, insurance, or mortgage industry experience is required! Please apply today if you are interested in this opportunity!</p>Sr. Financial AnalystWe are in the market for a Senior Financial Analyst to join our team in Houston, Texas. This role is centered on forecasting and budgeting future financial results for our Automobile Lease Portfolio. The successful candidate will work closely with accounting management and senior management to prepare monthly, quarterly, and annual analytics. <br><br>Responsibilities: <br>• Prepare and review lease accounting records and supporting data to provide insight and additional metrics on data analysis.<br>• Assist in the preparation of the annual budget and monthly forecasting.<br>• Conduct analysis and provide insight into the company’s operation to achieve more profitable results.<br>• Prepare ad-hoc and other reports as directed by management.<br>• Identify ways to promote efficiency within the financial reporting process and implement best practices.<br>• Protect the organization’s value by keeping information confidential.<br>• Prepare variance analysis on a monthly and ad hoc basis.<br>• Adhere to department policies and procedures.<br>• Forecast and budget financial resources.<br>• Perform financial analysis and modeling.<br>• Allocate expenses accurately.<br>• Prepare comprehensive financial statements.Tax Manager - Public<p>We are offering an exciting opportunity in Houston, Texas, for a Tax Manager - Public to join our team. In this role, you will work closely with our Tax Department, coordinating tax planning strategies for our clients. This role is integral to maintaining our commitment to providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle the execution of state and federal tax returns for complex individuals, as well as trusts and estates</li><li>Develop and present federal and state tax return material for partnerships and S-Corporations, which includes the initiation of working trial balance in Excel</li><li>Systematize and formulate tax data pertinent for data entry using Lacerte tax software</li><li>Contribute assistance to tax-related considerations, forecasting, and queries from the IRS</li></ul><p><br></p>Tax Manager - PublicWe are offering an exciting opportunity for a Tax Manager - Public in our CPA firm located in Tomball, Texas. The role will entail managing and overseeing tax operations in our organization, including processing customer applications, maintaining accurate records, and resolving customer inquiries. <br><br>Responsibilities:<br><br>• Lead and manage tax operations within the organization<br>• Process customer applications related to tax matters accurately and efficiently<br>• Maintain accurate and up-to-date customer tax records<br>• Resolve customer inquiries related to tax issues in a timely manner<br>• Monitor customer accounts and take appropriate action when needed<br>• Implement tax strategies and policies to ensure compliance with laws and regulations<br>• Oversee the preparation and filing of all federal and state tax returns<br>• Coordinate with various teams to provide tax planning and advice to clients<br>• Conduct complex tax research and prepare documentation for tax projects<br>• Utilize 'Multi-state Income' skills to manage and solve tax issues across different states.Help Desk<p>We are seeking an experienced <strong>Help Desk Analyst</strong> with 2+ years of experience in technical support, specifically within the legal industry in the Houston area. The ideal candidate will have experience supporting enterprise-level applications and technologies commonly used in law firms, including iManage document management systems. You’ll be the first line of support, troubleshooting hardware and software issues, assisting end-users, and resolving technical concerns with a focus on efficiency and professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 and Tier 2 help desk support to end-users, addressing technical issues related to hardware, software, and network systems.</li><li>Support and troubleshoot iManage document management systems, ensuring seamless performance and user satisfaction.</li><li>Respond promptly to service requests via phone, email, and ticketing systems, ensuring all end-user needs are met in a timely manner.</li><li>Assist in configuring and maintaining end-user devices such as desktops, laptops, and printers.</li><li>Work collaboratively with IT teams to escalate and resolve advanced technical issues.</li><li>Deliver training and guidance on legal-specific programs and applications to end-users as needed.</li><li>Maintain thorough documentation of technical resolutions, FAQs, and procedural guides.</li></ul><p>Apply today to learn more about this exciting opportunity!</p>Sr. Tax Staff - Public<p>For immediate confidential consideration, see Edward Welch Linked In profile for contact information.</p><p><br></p><p>Growing public accounting firm seeking a top notch experienced Tax Accountant to join their team!</p><p><br></p><p>Major Responsibilities & Duties:</p><p>Prepare federal and state corporation, partnership and individual tax returns.</p><p>Prepare international informational tax returns.</p><p>Assist with tax planning and tax consulting projects.</p><p>Prepare tax research memo for clients with analysis and application of IRC sections and regulations.</p><p>Represent client in front of the IRS, including assisting in IRS and state tax audits.</p><p>Compile and analyze financial statements.</p><p>Perform monthly write-up services.</p><p>Write monthly articles regarding recent federal and state tax law changes.</p><p>Perform other duties as necessary.</p><p>Requirements & Qualifications:</p><p><br></p>Tax Manager - PublicWe are seeking a Tax Manager - Public to join our team in Houston, Texas. The role is centered around the creation and management of our tax division. This involves selecting the appropriate tax preparation software, coordinating with other departments for data collection, and determining the deliverables we provide. This role is essential in our organization, as you will be responsible for preparing income tax returns and performing tax projections for clients.<br><br>Responsibilities:<br><br>• Establish and manage the tax division of our organization.<br>• Select and implement the appropriate tax preparation software.<br>• Collaborate with the wealth management department for effective data collection from clients.<br>• Determine the deliverables that will be provided to clients.<br>• Prepare income tax returns and serve as the primary contact for this process.<br>• Conduct tax projections for clients in coordination with the wealth management department.<br>• Act as an in-house consultant for tax projections throughout the year when analyzing stock option strategies, optimizing Roth conversions, and other tax-sensitive situations.<br>• Contribute to firm Marketing efforts by writing articles relevant to clients and prospective clients.<br>• Attend weekly Wealth Management meetings and bi-monthly Leadership Team meetings.<br>• Be prepared for extended working hours during tax season, with flexibility throughout the rest of the year.Benefits Support Analyst<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>Accounts Payable ClerkWe are offering a contract for an Accounts Payable Clerk role in the Wholesale Distribution industry located in Houston, Texas. This role is central to our team's operations, where you will be responsible for handling customer applications, maintaining customer records, and resolving any queries that arise. Additionally, you will oversee customer accounts and take the necessary actions. <br><br>Responsibilities: <br>• Process customer credit applications accurately and efficiently <br>• Keep customer credit records up-to-date and precise <br>• Serve as the first point of contact for customer inquiries, providing timely and effective service <br>• Monitor customer accounts regularly and take appropriate actions as needed <br>• Manage the AP inbox, ensuring all emails are attended to promptly <br>• Handle retrieval and sorting of mail associated with Accounts Payable <br>• Perform data entry tasks related to Accounts Payable with a high level of accuracy <br>• Manage invoice processing tasks, ensuring all invoices are correctly entered and processed <br>• Run checks as per the company's guidelines <br>• Use Microsoft Excel for various tasks and reports related to Accounts Payable.