<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. Looking for a customer service representative to work in a fast paced environment. </p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is an excellent opportunity if you are looking to get your foot on the door of a great company.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Handle mailings.</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chantilly, Virginia. The Customer Service Representative will be the first point of contact for customers, delivering attentive and welcoming service to ensure a positive experience.</p><p><br></p><p>Responsibilities:</p><p>• Greet customers warmly as they arrive and ensure a welcoming atmosphere.</p><p>• Serve as the first point of contact, answering questions and addressing inquiries promptly.</p><p>• Provide accurate information about services and products to customers.</p><p>• Maintain a detail-oriented demeanor and appearance at all times.</p><p>• Utilize Microsoft Office Suite to manage basic administrative tasks and records.</p><p>• Ensure the reception area is organized and presentable.</p><p>• Collaborate with team members to address customer needs efficiently.</p><p>• Handle customer complaints or concerns with poise and professionalism.</p><p>• Uphold company standards for customer service and satisfaction.</p>
<p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia, working Monday to Friday. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p>
We are looking for an experienced Customer Service Representative II to join our team in Ashburn, Virginia. In this long-term contract position, you will play a vital role in delivering outstanding support to clients while contributing to the company’s growth and continuous improvement initiatives. This role requires a strong ability to manage customer interactions, maintain operational efficiency, and foster team collaboration.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.<br>• Actively contribute to driving sales growth through understanding customer needs and offering tailored solutions.<br>• Perform essential office functions, including maintaining records and managing databases, to support daily operations.<br>• Develop and implement plans that align with company policies and quality standards to improve service delivery.<br>• Monitor and enhance processes to drive continuous improvement and meet ISO quality requirements.<br>• Train new employees to ensure they are equipped with the necessary skills and knowledge to succeed in their roles.<br>• Analyze competitive landscapes to identify opportunities for growth and innovation.<br>• Collaborate with internal teams to uphold revenue accounting processes and maintain organizational compliance.<br>• Communicate effectively with customers and colleagues to build strong relationships and foster teamwork.<br>• Utilize interpersonal skills to create a positive and engaging environment for both clients and team members.
We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
<p>We are looking for a dedicated Facilities Assistant to join our team on a contract basis in Fairfax, Virginia. This role is essential in ensuring the smooth operation of office facilities and providing support to the property manager. It’s a great opportunity for someone who thrives in a hands-on environment and enjoys contributing to workplace efficiency. This position is onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Ensure office equipment such as printers, scanners, and shredders are maintained and functioning properly.</p><p>• Manage employee workstation adjustments, including moves, additions, and changes.</p><p>• Assist in handling termination processes and ensuring proper equipment retrieval.</p><p>• Provide basic IT support to end users, troubleshooting minor issues as needed.</p><p>• Familiarity with basic office equipment, maintenance and troubleshooting.</p><p> • Strong customer service skills, with the ability to communicate effectively.</p><p> • Ability to multitask and manage priorities in a fast-paced environment.</p><p> • Basic knowledge of IT systems and end-user support.</p><p> • Organized and detail-oriented with a proactive approach to problem-solving.</p>
<p>We are offering a short-term contract employment opportunity for a Receptionist. This position is based in McLean, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p><br></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a short-term contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a short-term contract employment opportunity for a Receptionist. This position is based in Herndon, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Working onsite Monday to Friday.</p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering contract employment opportunity for an Office Assistant based in Manassas, Virginia. In this role, you will be primarily tasked with maintaining an organized and efficient office environment. </p><p>As an Office Assistant, your main responsibility will be to carry out a range of clerical support tasks, manage customer interactions, and ensure seamless office operations. This opportunity is a contract position working Monday, Wednesday and Fridays from 8:30 am to 5 pm.</p><p>Responsibilities: </p><p>• Handling communication through phone calls and scheduling appointment</p><p>• Filing and organizing charts to ensure easy accessibility and accuracy</p><p>• Scanning and photocopying documents as required</p><p>• Using MS Office to manage, organize, and update relevant data</p><p>• Performing receptionist duties, including managing incoming phone calls and directing them to the appropriate department or personnel</p><p>• Handling and sorting incoming U.S. mail and FedEx deliveries, ensuring they reach the appropriate employees</p><p>• Dispatching outgoing mail in a timely and accurate manner</p><p>• Ordering office supplies as needed and managing the existing inventory to ensure smooth office operations</p><p>• Keeping track of office equipment and arranging for maintenance or repairs when necessary</p><p>• Implementing basic office skills to effectively perform daily tasks and duties.</p><p><br></p>
<p>We are seeking a Data Entry Clerk to join our team based in Dulles, Virginia. This role involves high-volume data entry, requiring a high level of attention to detail and accuracy. You will be working onsite Monday to Friday from 6:30 AM to 3:30 PM. Looking to get your foot in the door of a great company this is the opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Handle high-volume data entry tasks, ensuring accuracy and attention to detail</p><p>• Assist in handling mailings</p><p>• Utilize skills in Microsoft Excel and Microsoft Word to complete tasks efficiently</p><p>• Provide customer service through email correspondence when needed</p><p>• Organize files and customer records in a systematic manner</p><p>• Use Microsoft Excel and Word to maintain and update customer records</p><p>• Deliver excellent customer service at all times</p><p><br></p><p><br></p>
<p>We are offering a contract for a receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. You will be working Monday to Friday 7 am to 3 pm.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p>
<p>A well-known credit union service organization is seeking an Administrative Assistant to join their team! This person will be handling general administrative and office tasks while managing customers' accounts. Additional duties include phone and email correspondence, providing support for Intra-departmental operations as assigned by management, receiving and responding to employee inquiries in person or via email, reviewing documents for action and logging in our systems for visibility and awareness. This person MUST have exceptional customer service skills and attention to detail!</p>
<p><strong><em><u>100% ONSITE!!</u></em></strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>The Real Estate Services Coordinator will be the face of the building and provide day-to-day support to property management operations across three buildings. This includes tenant service coordination, vendor interaction, operational and administrative tasks, and ensuring a professional and welcoming environment for tenants and visitors.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for onsite visitors and tenants</li><li>Answer the building doorbell and respond to tenant requests professionally</li><li>Manage and code invoices; assist with operational property management tasks</li><li>Coordinate with vendors, issue and manage key fobs, and support access needs</li><li>Handle broker and visitor interactions</li><li>Provide concierge-style customer service and represent the property management team</li><li>Support property managers across three buildings</li></ul>
<p>We are seeking a Data Entry Clerk to join our team based in Dulles, Virginia. This role involves high-volume data entry, requiring a high level of attention to detail and accuracy. In this role, you will be tasked with accurately entering data, managing customer records, and handling customer queries. Looking to get your foot in the door of a great company, this is the opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Accurately inputting data from various sources into the client’s database systems</p><p> • Ensuring the accuracy and efficiency of data entry processes</p><p>• Addressing customer inquiries in a timely and detail-oriented manner</p><p>• Monitoring customer accounts and taking necessary actions</p><p>• Provide customer service through email correspondence when needed</p><p>• Organize files and customer records in a systematic manner</p><p>• Collaborate with other team members, including three full-time analysts, on a large-scale project</p><p>• Ensure the security and confidentiality of sensitive information. </p><p>• Following detailed instructions to ensure data entry accuracy</p><p>• Ensuring attention to detail in all data entry tasks.</p><p><br></p>
We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
<p>My client is a well-established financial services firm seeking a detail-oriented and proactive Office Manager to join our team in Fairfax, Virginia. In this role, you will be responsible for overseeing daily office operations, including calendar management, client services, and providing administrative support to Managing Director. This position offers excellent opportunities for growth and visibility within the organization. Candidates with superior customer service experience and experience in the financial services industry are strongly encouraged to apply. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage all administrative tasks to support Managing Director and ensure seamless office operations.</p><p>• Coordinate office facilities management, liaising with service providers to address maintenance needs.</p><p>• Manage client database system and office MS Outlook calendar </p><p>• Schedule and organize meetings, maintain calendars, and assist in the preparation of reports and presentations.</p><p>• Handle procurement of office supplies and maintain inventory to support efficient operations.</p><p>• Sort and manage incoming and outgoing mail and deliveries.</p><p>• Assist in the development and implementation of office policies and procedures to improve workflows.</p><p>• Support office layout planning and coordinate office moves when necessary.</p><p>• Identify opportunities to enhance processes and implement improvements.</p><p>• Book travel arrangements for teams as required.</p><p>• Collaborate with departments to ensure smooth execution of business processes and scheduling.</p><p><br></p><p>All interested candidates in this Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn</p>
<p>Are you a motivated and detail-oriented individual with a passion for supporting sales operations and client relationships? A growing and dynamic company is seeking a skilled <strong>Sales Assistant</strong> to join their team in a <strong>Temporary-to-Hire</strong> capacity. This role is a fantastic opportunity to build your career with a supportive organization that values collaboration and success.</p><p><br></p><p><strong>About the Role</strong></p><p>As a <strong>Sales Assistant</strong>, you will provide critical administrative and operational support to the sales team. This role requires strong time-management skills, excellent communication abilities, and a “can-do” attitude. You’ll play a vital part in ensuring the sales process runs smoothly, from managing client interactions to assisting with order processing and tracking.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative support to the sales team, including preparing reports, updating databases, and maintaining sales records.</li><li>Serve as the initial point of contact for clients and provide timely responses to inquiries.</li><li>Coordinate with other departments (e.g., marketing, operations) to ensure the smooth execution of sales processes.</li><li>Assist in processing orders, tracking shipments, and ensuring timely delivery to clients.</li><li>Monitor inventory levels and provide updates to the sales team as needed.</li><li>Prepare sales presentations, proposals, and contracts in collaboration with account managers.</li><li>Perform other related tasks, as assigned, to help streamline sales operations.</li></ul><p><strong>Why Join Us:</strong></p><ul><li><strong>Growth Opportunity</strong>: Begin as a temporary team member with the potential to transition to a permanent role.</li><li><strong>Dynamic Environment</strong>: Work in a collaborative and supportive space that fosters innovation and teamwork.</li><li><strong>Skill Development</strong>: Strengthen your skills in sales support, client relations, and administrative operations.</li><li><strong>Well-Known Organization</strong>: Be part of a respected company with a proven track record of success in the industry.</li></ul><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Herndon, Virginia. This role is vital in ensuring smooth daily operations by managing front desk activities, coordinating facilities tasks, and providing excellent customer service to visitors and staff. The ideal candidate will be proactive, efficient, and capable of handling multiple responsibilities in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming and announcing visitors, issuing badges, and maintaining visitor logs using iOFFICE.<br>• Open and close the front desk area, ensuring it remains clean, organized, and presentable.<br>• Oversee mail and package management, including sorting, scanning, and creating shipping labels, as well as scheduling pickups with FedEx.<br>• Support facilities operations by coordinating desk assignments, employee badge distribution, and workspace setup for new hires and departures.<br>• Monitor and respond to maintenance requests through internal and external ticketing systems in collaboration with the facilities team.<br>• Assist with restocking office supplies, kitchen items, and beverages, and manage inventory for administrative and kitchen needs.<br>• Resolve scheduling conflicts for conference rooms and provide support for special projects as needed.<br>• Maintain confidentiality of sensitive company and employee information.<br>• Update and manage desk procedure manuals to ensure accuracy and clarity.<br>• Act as a Fire Warden to assist with emergency situations within the building.
<p>We are in search of a Jr. Administrative Assistant to join our team based in Fairfax, Virginia. As a Jr. Administrative Assistant, you will be playing a vital role in our workplace operations, offering support to our sales and service personnel. You will be working Monday to Friday onsite. This is a great opportunity for someone looking into a great company.</p><p><br></p><p>Responsibilities: </p><p>• Answer phone calls and direct them to the appropriate parties</p><p>• Maintain the office environment and ensure it is organized and functional</p><p>• Handle mailings</p><p>• Perform general administrative duties as needed</p><p>• Maintain a strong work ethic and provide exceptional customer service </p><p>• Utilize MS Office applications and data entry skills to perform tasks efficiently</p><p>• Your duties also include extensive Filing and Data Entry</p><p><br></p><p>.</p><p><br></p>
<p>We are looking for a Facilities Manager to oversee maintenance and repair operations across our facilities in Fairfax, Virginia. This role requires a proactive and detail-oriented individual who can ensure the safety, functionality, and readiness of the physical environment. The ideal candidate is capable of managing multiple projects, collaborating effectively with teams, and maintaining high standards of quality and efficiency.</p><p>Responsibilities:</p><p>• Coordinate and execute maintenance and repair tasks across various facilities to ensure operational continuity.</p><p>• Monitor and maintain critical equipment such as exhaust fans, compressed air systems, cranes, elevators, and security devices.</p><p>• Perform preventative maintenance on facility systems, including electrical, plumbing, and mechanical components.</p><p>• Ensure fire, life, and safety equipment remains operational, scheduling vendor repairs as necessary.</p><p>• Maintain cleanliness, organization, and safety standards to ensure facilities are always presentable.</p><p>• Support machine movements, setups, and teardowns in collaboration with service teams.</p><p>• Assist trades workers within designated facility areas, offering hands-on support as needed.</p><p>• Manage vendor accounts, including workflows and invoicing, while adhering to budgetary guidelines.</p><p>• Manage budgets/ contracts – proposals working with vendors </p><p>• Heavy vendor management </p><p><br></p>
<p>We are looking for a Property Assistant to join our team on a contract basis in Fairfax, Virginia. This role is essential in ensuring the smooth operation of office facilities and providing support to the property manager. It’s a great opportunity for someone who is looking to gain more skills and grow within a company.</p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for tenants, vendors, and contractors, addressing inquiries and resolving issues promptly.</li><li>Support property managers with lease administration, tenant communications, and contract tracking.</li><li>Process invoices, track budgets, and ensure timely payments to vendors and contractors.</li><li>Organize and maintain accurate property records, including lease agreements, insurance certificates, and maintenance logs.</li><li>Coordinate property inspections, repairs, and maintenance activities, ensuring compliance with safety and operational standards.</li><li>Assist with developing and maintaining budgets, reports, and other financial documentation.</li><li>Maintain and order office supplies and ensure the property management office is running efficiently.</li><li>Ensure tenant satisfaction by providing proactive communication and outstanding customer service.</li><li>Handle scheduling tasks, such as coordinating building access for vendors and contractors.</li></ul><p><br></p><p><br></p>
<p>We are in search of a Jr. Administrative Assistant to join our team based in Fairfax, Virginia. As a Jr. Administrative Assistant, you will be playing a vital role in our workplace operations. You will be working Monday to Friday onsite. This is the position for you if you are looking to get into a great company.</p><p><br></p><p>Responsibilities: </p><p>• Answer phone calls and direct them to the appropriate parties</p><p>• Maintain the office environment and ensure it is organized and functional</p><p>• Handling mailings</p><p>• Track expense reports and ensure they are accurately recorded and processed</p><p>• Perform general administrative duties as needed</p><p>• Support field personnel with administrative tasks</p><p>• Maintain a strong work ethic and provide exceptional customer service </p><p>• Utilize MS Office applications and data entry skills to perform tasks efficiently</p><p>• Act as the first point of contact representing our organization.</p><p><br></p>
