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11 results for Help Desk in Tampa, FL

Customer Success Specialist
  • Saint Petersburg, FL
  • onsite
  • Temporary
  • 19.00 - 19.30 USD / Hourly
  • <p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
  • 2025-08-21T13:04:56Z
Lead Technical Support Analyst
  • Clearwater, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 23.00 USD / Hourly
  • We are looking for a skilled Lead Technical Support Analyst to join our team in Clearwater, Florida, on a Contract-to-permanent basis. This role involves providing in-depth technical assistance to customers, leveraging mechanical and electrical expertise to resolve issues efficiently. The ideal candidate will thrive in a fast-paced healthcare environment, ensuring customer satisfaction while maintaining high standards of professionalism.<br><br>Responsibilities:<br>• Address customer inquiries and troubleshoot technical issues with accuracy and efficiency.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to identify and resolve equipment malfunctions.<br>• Manage challenging customer situations with professionalism and effective de-escalation techniques.<br>• Collaborate with colleagues to ensure seamless communication and successful resolution of technical problems.<br>• Create and maintain detailed documentation for technical procedures and training purposes.<br>• Stay updated on new technologies and processes, continuously enhancing technical expertise.<br>• Assist with the repair and maintenance of mechanical equipment as required.<br>• Demonstrate dependability and consistency in handling inbound customer support tasks.<br>• Foster teamwork and a positive work environment in all interactions.
  • 2025-09-02T20:28:58Z
Dispatcher
  • Kissimmee, FL
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a dedicated Dispatcher to join a leading civil site development contractor based in Kissimmee, Florida. In this position, you will play a critical role in coordinating concrete delivery schedules and ensuring efficient communication between teams and suppliers. This is an excellent opportunity for individuals with strong organizational and communication skills to thrive in the construction industry.<br><br>Responsibilities:<br>• Schedule and manage concrete orders, working closely with foremen and superintendents to meet project needs.<br>• Coordinate and organize mix designs based on specific job requirements and suppliers.<br>• Review and confirm upcoming orders in collaboration with the Superintendent to ensure accuracy.<br>• Collect, organize, and manage tickets from concrete foremen for proper documentation.<br>• Maintain daily communication with teams to address and resolve operational issues.<br>• Scan, sort, and file records to ensure all documentation is accurately maintained.<br>• Coordinate logistics to ensure timely delivery and efficient use of resources.<br>• Provide excellent customer service by addressing inquiries and coordinating with stakeholders effectively.
  • 2025-09-16T19:48:59Z
Part-Time Receptionist
  • Sarasota, FL
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>We are currently seeking a <strong>Part-Time Receptionist</strong> to join our team at an activity center in Bradenton, FL. The <strong>Part-Time Receptionist</strong> will be responsible for providing a wide range of clerical and administrative support. As a <strong>Part-Time Receptionist</strong>, you will be the face of our center, playing a key role in ensuring a welcoming environment for guests and a smooth workflow for staff.</p><p><br></p><p><strong>Schedule:</strong> Monday, Wednesday, and Friday | 9:00 AM – 5:00 PM</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming telephone calls and route them appropriately</li><li>Greet and assist visitors upon arrival</li><li>Maintain calendars, schedule meetings, and set up appointments</li><li>Type and proofread documents, reports, and correspondence</li><li>Manage travel arrangements, including booking and itineraries</li><li>Track office expenses and staff attendance</li><li>Copy, fax, and file documents as needed</li><li>Coordinate facility and equipment maintenance</li><li>Manage office cleanliness and supply organization</li><li>Open and close the office as needed</li><li>Set up and take down events hosted at the activity center</li><li>Support senior-level executives and administrative staff</li></ul>
  • 2025-09-17T12:28:59Z
GIS Manager
  • Tampa, FL
  • onsite
  • Contract / Temporary to Hire
  • 90000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced GIS Manager to join our team onsite in Tampa, Florida. In this Contract-to-permanent position, you will oversee the management and analysis of geospatial data, parcel mapping, and land records, ensuring compliance with statutory requirements and supporting government processes. This role is ideal for a detail-oriented individual with strong technical expertise and leadership skills who can effectively manage projects, collaborate with stakeholders, and deliver high-quality mapping solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain parcel mapping systems to ensure data accuracy, including property boundaries, ownership records, and land use information.</p><p>• Lead geospatial analysis projects that support property appraisal, land valuation, and compliance with Florida property laws.</p><p>• Coordinate with appraisers, surveyors, government staff, and external agencies to integrate data and resolve discrepancies in property records.</p><p>• Supervise GIS staff and consultants, providing training, guidance, and quality control to ensure project success.</p><p>• Develop project scopes, budgets, and schedules while ensuring adherence to legal and organizational requirements.</p><p>• Oversee the production of maps, reports, and graphics used for property valuation, appeals, and public records inquiries.</p><p>• Implement quality control measures to ensure geospatial data reliability and compliance with statutory standards.</p><p>• Manage geospatial resources, including digital and physical map libraries, to support internal and public-facing services.</p><p>• Provide technical support to appraisers and administrative staff in utilizing GIS tools for property appraisal functions.</p><p>• Address special mapping requests and ensure timely updates to GIS systems in line with Florida Statutes.</p>
  • 2025-09-02T15:58:46Z
Mid-Level DevOps Engineer
  • Lakeland, FL
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
  • 2025-09-03T21:49:10Z
Senior Tax Manager
  • St Petersburg, FL
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in St Petersburg, Florida. In this role, you will play a key part in overseeing complex tax-related tasks for a diverse portfolio of clients across various industries. This opportunity offers mentorship and opportunities for growth within a firm committed to excellence.</p><p><br></p><p>What’s in it for you?</p><ul><li>Join a respected firm with deep community roots</li><li>Fast track to shareholder</li><li>Work with diverse clients across industries and sectors</li><li>Get mentored by partners invested in your success</li><li>Access strong benefits, bonuses, and career stability</li></ul><p><br></p><p>Responsibilities:</p><p>• Review and prepare federal and state income tax returns for individuals, businesses, fiduciary trusts, estates, and tax-exempt organizations.</p><p>• Establish and maintain strong client relationships by demonstrating comprehensive knowledge of their industries and financial needs.</p><p>• Draft internal memoranda, correspondence, and documentation for submission to relevant tax authorities.</p><p>• Oversee multiple client accounts, ensuring efficient management of budgeted hours and project timelines.</p><p>• Provide training and mentorship to less experienced staff members to enhance their technical expertise.</p><p>• Conduct thorough research on tax-related topics, summarizing findings and providing actionable solutions.</p><p>• Utilize advanced tax software and tools, including CCH ProSystem Fx, to ensure accurate and efficient reporting.</p><p>• Assist with annual income tax provisions and corporate tax return filings.</p><p>• Offer guidance on entity formation and compliance with applicable tax laws.</p>
  • 2025-09-12T18:03:43Z
Customer Success Specialist
  • Tampa, FL
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Customer Success Specialist to join our team in Tampa, Florida. In this role, you will play a critical part in ensuring our clients receive exceptional service and support during important moments. This is a Contract-to-Permanent position, offering an opportunity to grow with our organization while contributing to a positive customer experience.<br><br>Responsibilities:<br>• Process assignments, policy documentation, and insurance paperwork with accuracy and efficiency.<br>• Communicate proactively with clients to provide updates and ensure transparency throughout the process.<br>• Collaborate closely with internal teams to streamline claim handling and resolve issues promptly.<br>• Deliver exceptional service that aligns with our commitment to professionalism, dependability, and compassion.<br>• Maintain detailed and accurate records using company systems to ensure all information is organized and accessible.
  • 2025-09-16T20:38:47Z
FP&A Manager
  • St Petersburg, FL
  • onsite
  • Permanent
  • 120000.00 - 155000.00 USD / Yearly
  • <p>We are looking for an experienced FP& A Manager to join our team in Tampa, Florida. This role is ideal for an individual with over 10 years of expertise in financial analysis, reporting, and management processes. The position offers an opportunity to contribute to strategic financial planning and optimize organizational resources.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analyses to support decision-making and identify trends that impact business performance.</p><p>• Develop and manage annual budgets, ensuring alignment with organizational objectives.</p><p>• Implement and oversee auditing processes to ensure compliance with internal and external standards.</p><p>• Utilize data mining techniques and tools to extract actionable insights from financial data.</p><p>• Prepare and present comprehensive financial reports using platforms such as Power BI</p><p>• Coordinate and optimize budget processes to enhance efficiency and accuracy.</p><p>• Monitor financial performance and recommend strategies for cost optimization and revenue growth.</p>
  • 2025-09-05T16:04:49Z
PEO Benefits Specialist I (Tier II)
  • St Petersburg, FL
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p><strong>Job Summary:</strong></p><p>The PEO Benefits Specialist I provides essential support to clients, their employees, and internal partners. This role is responsible for the setup, processing, maintenance, and support of client benefit accounts within a PEO environment. The specialist ensures high-quality service through effective communication and timely issue resolution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to clients, employees, and field partners via phone, email, and fax.</li><li>Set up and manage client benefit accounts, ensuring accurate and timely processing.</li><li>Contact clients and employees through outbound call and email campaigns as needed.</li><li>Process benefit enrollments for PEO product offerings.</li><li>Research and resolve basic product and service issues for clients and employees.</li><li>Document all interactions and resolutions in the CRM system to track ongoing issues.</li><li>Conduct monthly audits and research to identify and correct billing discrepancies.</li><li>Offer guidance to clients and employees on product offerings, including the setup and usage of online Health & Benefits tools to enhance client retention.</li><li>Obtain and maintain benefit documentation to ensure compliance with applicable federal and state regulations, including Section 125 plans.</li><li>Stay informed about changes in benefits products, industry regulations, and internal policies to maintain compliance and up-to-date knowledge.</li><li>Resolve errors identified in audit reports and carrier discrepancy files.</li><li>Interact with health and benefits carriers to resolve client issues.</li><li>Participate in special projects and training sessions as needed.</li></ul><p><br></p>
  • 2025-09-19T18:54:10Z
ERP Integration Manager
  • Palmetto, FL
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
  • 2025-09-10T12:34:03Z