<p>We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent position is ideal for a tech-savvy individual with strong problem-solving abilities and a passion for delivering exceptional IT support. In this role, you will handle Tier I support tasks, providing technical assistance to customers while ensuring efficient ticket management and documentation.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier I technical support to customers, addressing hardware, software, and network-related issues.</p><p>• Utilize troubleshooting techniques to resolve customer problems and optimize workflow efficiency.</p><p>• Manage and prioritize service desk tickets to ensure timely and accurate resolutions.</p><p>• Maintain detailed documentation of calls, solutions, and customer interactions for team collaboration and continuity.</p><p>• Foster positive relationships with coworkers, customers, and vendors through effective communication.</p><p>• Apply knowledge of computer systems and networks to identify and resolve technical challenges.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Travel to client sites as needed to deliver on-site support services.</p><p>• Uphold confidentiality standards when handling sensitive information.</p><p>• Stay updated on emerging technologies to contribute to ongoing improvements in service delivery.</p>
We are looking for an experienced Customer Service Supervisor to oversee day-to-day operations and ensure exceptional service delivery within our team. This contract position is based in Tampa, Florida, and requires a hands-on leader who can effectively manage a dynamic work environment. The role involves supervising customer service activities, maintaining service standards, and supporting staff performance.<br><br>Responsibilities:<br>• Supervise and coordinate daily operations within the customer service team to ensure smooth workflow.<br>• Monitor staff performance, providing constructive feedback and guidance to enhance service quality.<br>• Handle escalated customer inquiries and complaints, ensuring prompt and satisfactory resolution.<br>• Develop and implement strategies to improve efficiency and customer satisfaction.<br>• Maintain compliance with company policies and procedures while ensuring high service standards.<br>• Train and mentor team members to encourage attention to detail and skill development.<br>• Collaborate with other departments to address customer needs and streamline processes.<br>• Prepare performance reports and analyze data to identify trends and areas for improvement.<br>• Schedule and manage staffing to accommodate business demands, including occasional weekend shifts.<br>• Ensure the call center meets its KPIs and service delivery goals consistently.
We are looking for an experienced Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. This role focuses on managing accounts receivable for various secondary insurance balances, including Commercial, Medicare Advantage, Blue Cross, Workers Comp, Auto, and other non-Medicare payers. The position requires expertise in claim denial routing and resolution, as well as proficiency in utilizing multiple internal systems. As a Contract to potential long-term opportunity, this role offers the possibility for career growth in the healthcare industry.<br><br>Responsibilities:<br>• Manage accounts receivable processes for secondary insurance balances across multiple payer types, ensuring accuracy and timeliness.<br>• Investigate and resolve claim denials by applying knowledge of financial classes and leveraging centralized routing systems.<br>• Utilize internal systems such as Oracle, SharePoint, and the Patient Accounting System to perform daily tasks and maintain records.<br>• Provide coverage for the front desk, adhering to established security protocols and high standards.<br>• Support training initiatives by mentoring or shadowing newer team members to enhance team performance.<br>• Assist in special accounts receivable projects to improve operational efficiency and effectiveness.<br>• Collaborate with internal teams to address billing, collections, and account follow-up challenges.<br>• Ensure compliance with healthcare industry regulations and organizational policies.<br>• Maintain accurate and up-to-date documentation for all accounts receivable activities.
<p>We are currently seeking a <strong>Part-Time Receptionist</strong> to join our team at an activity center in Sarasota, FL. The <strong>Part-Time Receptionist</strong> will be responsible for providing a wide range of clerical and administrative support. As a <strong>Part-Time Receptionist</strong>, you will be the face of our center, playing a key role in ensuring a welcoming environment for guests and a smooth workflow for staff.</p><p><br></p><p><strong>Schedule:</strong> 7 Hours a Day / 3 times a Week</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming telephone calls and route them appropriately</li><li>Greet and assist visitors upon arrival</li><li>Maintain calendars, schedule meetings, and set up appointments</li><li>Type and proofread documents, reports, and correspondence</li><li>Manage travel arrangements, including booking and itineraries</li><li>Track office expenses and staff attendance</li><li>Copy, fax, and file documents as needed</li><li>Coordinate facility and equipment maintenance</li><li>Manage office cleanliness and supply organization</li><li>Open and close the office as needed</li><li>Set up and take down events hosted at the activity center</li><li>Support senior-level executives and administrative staff</li></ul>
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
We are looking for a skilled Accountant to join our team on a contract basis in Tampa, Florida. This role requires someone who is detail-oriented, experienced in managing financial records, ensuring compliance, and adhering to strict deadlines. The ideal candidate will thrive in a dynamic environment and possess a solid understanding of accounting principles and practices.<br><br>Responsibilities:<br>• Oversee accounts payable and accounts receivable processes with accuracy and timeliness.<br>• Maintain and reconcile the general ledger and perform detailed journal entries.<br>• Handle bank reconciliations to ensure accurate financial reporting.<br>• Assist with multi-state sales and tax filings, ensuring compliance with regulations.<br>• Support cost accounting activities and contribute to ASC606 compliance efforts.<br>• Manage lease accounting tasks in line with ASC815 standards.<br>• Collaborate with the team to meet month-end, year-end, and audit deadlines.<br>• Utilize intermediate Microsoft 365 skills to streamline accounting operations.<br>• Communicate effectively with colleagues and stakeholders to resolve issues and share updates.
<p>INTERVIEWS WITH OUR CLIENT START FIRST WEEK OF 2026. Apply now if you're a seasoned Technical NetSuite Professional. </p><p><br></p><p>We are looking for an experienced NetSuite Administrator to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.</p><p><br></p><ul><li>Administration is only a piece of the role. We are seeking a candidate who has had hands-on experience with NetSuite, not just worked alongside those who are hands-on. Someone who can deep-dive into NetSuite.</li><li>Development and scripting are highly desired – this will be an element of the role.</li><li>Strong Accounting/Financial Modules: Chart of Accounts, A/P, A/R, G/L are essential – ability to collaborate with the Corporate Controller and CFO; familiarity working with legacy accounts, and mapping to NetSuite; experienced with OneWorld – strong with subsidiaries, multi-currency experience; NSAR experience; Deferred revenue experience; familiar with Avalara, exemptions, Tax Accounting</li><li>Familiarity with Concur, UKG, Shopify/merchandising helpful. Our legacy ERP is Lawson/Infor</li></ul>
