<p>We are looking for a skilled and motivated Help Desk Analyst II to join our team in Tampa, Florida fully onsite. This Contract-to-Permanent position involves providing exceptional technical support to clients, both remotely and onsite, across various industries. The ideal candidate will excel in troubleshooting, resolving technical issues, and delivering top-tier customer service in dynamic environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide remote and onsite technical support for client networks, including computers, servers, switches, routers, firewalls, and other specialized equipment.</p><p>• Troubleshoot and support software solutions, including Microsoft desktop and cloud products.</p><p>• Manage support tickets by opening, reviewing, resolving, and closing them in a timely manner.</p><p>• Participate in the implementation of technology projects, ensuring quality and efficiency.</p><p>• Collaborate with team members to share knowledge and ideas, fostering a productive work environment.</p><p>• Train end users on effective use of their computers, servers, and network resources.</p><p>• Monitor and maintain managed services, ensuring optimal performance for clients.</p><p>• Assist management in enhancing products and services through feedback and recommendations.</p><p>• Travel to client sites as needed to deliver hands-on technical services within a 50-mile radius.</p>
<p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
We are looking for a skilled Lead Technical Support Analyst to join our team in Clearwater, Florida, on a Contract-to-permanent basis. This role involves providing in-depth technical assistance to customers, leveraging mechanical and electrical expertise to resolve issues efficiently. The ideal candidate will thrive in a fast-paced healthcare environment, ensuring customer satisfaction while maintaining high standards of professionalism.<br><br>Responsibilities:<br>• Address customer inquiries and troubleshoot technical issues with accuracy and efficiency.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to identify and resolve equipment malfunctions.<br>• Manage challenging customer situations with professionalism and effective de-escalation techniques.<br>• Collaborate with colleagues to ensure seamless communication and successful resolution of technical problems.<br>• Create and maintain detailed documentation for technical procedures and training purposes.<br>• Stay updated on new technologies and processes, continuously enhancing technical expertise.<br>• Assist with the repair and maintenance of mechanical equipment as required.<br>• Demonstrate dependability and consistency in handling inbound customer support tasks.<br>• Foster teamwork and a positive work environment in all interactions.
<p><strong>Now Hiring in Sarasota, FL: Chart Retrieval Specialist | Local Travel | $21/hr</strong></p><p><em>Part-Time | Field-Based | Healthcare Support | Paid Training | Local Travel Up to 100 Miles</em></p><p>Are you organized, tech-savvy, and looking for flexible part-time work in the <strong>Sarasota, FL area</strong>? We are seeking motivated <strong>Chart Retrieval Specialists</strong> who are comfortable driving to local medical facilities, working independently, and providing excellent service to healthcare providers.<strong> This position is project-based work, chart retrieval is completed as-needed, and hours are not guaranteed. </strong></p><p><br></p><p><strong>Position Summary</strong></p><p>As a <strong>Chart Retrieval Specialist</strong>, you will visit <strong>local healthcare offices (within ~100 miles of Sarasota)</strong> to retrieve medical records for health plan audits and reviews.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Travel to doctor offices, clinics, or hospitals in <strong>Sarasota and surrounding areas</strong> to retrieve paper or electronic medical records.</li><li>Use a company-provided laptop, scanner, and flash drive to collect and securely upload medical charts to our system.</li><li>Communicate with office staff to identify the specific records needed (e.g., MRI reports, test results, prescription history).</li><li>Wrap up your workday at home — uploading documents and reporting your time and mileage.</li></ul><p><br></p><p><strong>Key Details</strong></p><ul><li><strong>Pay Rate:</strong> $21/hour</li><li><strong>Travel Reimbursement:</strong> Mileage reimbursed starting at mile one. Paid drive time included.</li><li><strong>Schedule:</strong> Must be available Monday–Friday, 8 AM–5 PM. Work 0–5 days/week depending on project needs.</li><li><strong>Travel Radius:</strong> Up to <strong>100 miles from Sarasota, FL</strong> (must be willing to drive).</li><li><strong>Equipment Provided:</strong> Laptop, scanner, flash drive, backpack with wheels and handle.</li><li><strong>Training:</strong> Paid remote training (2 days, online from home).</li><li><strong>Internet Requirement:</strong> Reliable home internet — <strong>minimum 50 Mbps download / 5 Mbps upload</strong> (no hotspots allowed).</li></ul>
<p>Join our client's team as a <strong>Receptionist</strong>, where you’ll be a key player in keeping their operations running smoothly. This role provides essential administrative and clerical support, including front-desk responsibilities, office coordination, event setup, and more.</p><p><br></p><p>This is a Part time position. Hours: 9-2pm- M W F</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls</li><li>Maintain calendars and schedule meetings</li><li>Coordinate travel arrangements, lunch orders, and RSVPs</li><li>Sort and deliver incoming mail</li><li>Keep the office organized, stocked, and clean</li><li>Support event setup/teardown and facility needs</li><li>Track basic expenses, attendance, and office operations</li><li>Work closely with internal teams to ensure administrative efficiency</li></ul><p><br></p>
<p>We are looking for an experienced GIS Manager to join our team onsite in Tampa, Florida. In this Contract-to-permanent position, you will oversee the management and analysis of geospatial data, parcel mapping, and land records, ensuring compliance with statutory requirements and supporting government processes. This role is ideal for a detail-oriented individual with strong technical expertise and leadership skills who can effectively manage projects, collaborate with stakeholders, and deliver high-quality mapping solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain parcel mapping systems to ensure data accuracy, including property boundaries, ownership records, and land use information.</p><p>• Lead geospatial analysis projects that support property appraisal, land valuation, and compliance with Florida property laws.</p><p>• Coordinate with appraisers, surveyors, government staff, and external agencies to integrate data and resolve discrepancies in property records.</p><p>• Supervise GIS staff and consultants, providing training, guidance, and quality control to ensure project success.</p><p>• Develop project scopes, budgets, and schedules while ensuring adherence to legal and organizational requirements.</p><p>• Oversee the production of maps, reports, and graphics used for property valuation, appeals, and public records inquiries.</p><p>• Implement quality control measures to ensure geospatial data reliability and compliance with statutory standards.</p><p>• Manage geospatial resources, including digital and physical map libraries, to support internal and public-facing services.</p><p>• Provide technical support to appraisers and administrative staff in utilizing GIS tools for property appraisal functions.</p><p>• Address special mapping requests and ensure timely updates to GIS systems in line with Florida Statutes.</p>
We are looking for a skilled Corporate Benefits Specialist to join our team on a long-term contract basis in Rochester, New York. In this role, you will play a pivotal part in administering and analyzing employee benefit programs, ensuring compliance with regulations and organizational standards. This position offers an opportunity to collaborate across departments and utilize your expertise in HRIS systems, benefits administration, and financial analysis.<br><br>Responsibilities:<br>• Administer employee benefit programs, including health insurance, retirement plans, and other offerings, ensuring accuracy and compliance.<br>• Collaborate with internal teams to analyze and resolve issues related to benefits administration and employee inquiries.<br>• Utilize HRIS systems and ticketing platforms to manage and track benefits-related requests and updates.<br>• Conduct detailed financial analyses to support decision-making and optimize benefit offerings.<br>• Maintain compliance with federal, state, and local regulations, ensuring all policies align with legal requirements.<br>• Provide support during audits and reviews of benefit programs, preparing necessary documentation and reports.<br>• Develop clear and concise reports using Microsoft Excel to present findings and recommendations.<br>• Work closely with vendors and third-party administrators to ensure seamless delivery of benefit services.<br>• Assist in managing Oracle systems related to benefits data and processes.<br>• Respond promptly to employee queries regarding benefits, providing accurate information and guidance.
<p>We are seeking a highly skilled Senior Accountant to join our growing finance team. This role plays a critical part in ensuring the accuracy and integrity of our financial records. The Senior Accountant will lead components of the monthly close process, prepare key reconciliations and journal entries, support financial reporting, and assist in improving processes and internal controls. This position requires strong attention to detail, problem-solving skills, and a collaborative mindset.</p><p>Responsibilities:</p><ul><li>Own critical aspects of the monthly, quarterly, and year-end close processes, including journal entries, accruals, reconciliations, and financial reporting</li><li>Prepare and analyze general ledger accounts, ensuring accuracy, completeness, and compliance with US GAAP</li><li>Maintain and reconcile balance sheet accounts, including cash, prepaids, fixed assets, intercompany, accruals, and others</li><li>Support preparation of internal and external financial statements, audit schedules, and management reports</li><li>Partner with departments across the organization to improve accounting accuracy and operational effectiveness</li><li>Analyze variances and trends to provide insights into operational and financial performance</li><li>Assist with the implementation and optimization of accounting systems and tools</li><li>Support ad hoc projects, including system integrations, acquisitions, and policy reviews</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a dedicated and detail-oriented Customer Service Representative to support clients using the HireRight system for background checks and screening. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively in a fast-paced, team-oriented environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide high-quality support to clients utilizing the HireRight system via phone, email, chat, and other communication channels.</li><li>Follow up on outstanding items to ensure completion in compliance with established Service Level Agreements (SLAs).</li><li>Maintain accurate documentation of all client interactions.</li><li>Develop and maintain an intermediate working knowledge of relevant products, industry policies, and procedures.</li><li>Identify opportunities for process improvements and collaborate with leadership to implement changes.</li><li>Demonstrate proficiency with systems and software such as HRIS, Salesforce, Flex Core Advanced, and ORS.</li><li>Serve as a mentor to less experienced team members.</li><li>Perform data entry with strong attention to prioritization, accuracy, and organization.</li></ul><p><br></p>
<p>We are seeking a reliable and <strong><u>Spanish bilingual</u></strong> individual to join our team as a part-time <strong>Part Time Receptionist</strong>. As a<strong> Receptionist</strong>,<strong> </strong>you will provide essential administrative and clerical support, ensuring the smooth functioning of our department. Your responsibilities will include answering phones, managing calendars, making travel arrangements, coordinating events, and assisting with various office tasks. Additionally, the <strong>Receptionist</strong> will be expected to support executives at the Senior Leadership Team (SLT) level and below. You <strong><u>must be bilingual in Spanish</u></strong>.</p><p><br></p><p><strong>**Key Responsibilities:**</strong></p><p><br></p><p>- Answering and directing incoming calls</p><p>- Typing and word-processing documents</p><p>- Maintaining calendars and scheduling meetings</p><p>- Making travel arrangements</p><p>- Coordinating building and equipment maintenance</p><p>- Setting up and tearing down events hosted at the center</p><p>- Managing office supplies and ensuring organization and cleanliness</p><p>- Tracking expenses and attendance</p><p>- Greeting visitors and providing assistance</p>
<p><strong>Job Summary:</strong></p><p>The PEO Benefits Specialist I provides essential support to clients, their employees, and internal partners. This role is responsible for the setup, processing, maintenance, and support of client benefit accounts within a PEO environment. The specialist ensures high-quality service through effective communication and timely issue resolution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to clients, employees, and field partners via phone, email, and fax.</li><li>Set up and manage client benefit accounts, ensuring accurate and timely processing.</li><li>Contact clients and employees through outbound call and email campaigns as needed.</li><li>Process benefit enrollments for PEO product offerings.</li><li>Research and resolve basic product and service issues for clients and employees.</li><li>Document all interactions and resolutions in the CRM system to track ongoing issues.</li><li>Conduct monthly audits and research to identify and correct billing discrepancies.</li><li>Offer guidance to clients and employees on product offerings, including the setup and usage of online Health & Benefits tools to enhance client retention.</li><li>Obtain and maintain benefit documentation to ensure compliance with applicable federal and state regulations, including Section 125 plans.</li><li>Stay informed about changes in benefits products, industry regulations, and internal policies to maintain compliance and up-to-date knowledge.</li><li>Resolve errors identified in audit reports and carrier discrepancy files.</li><li>Interact with health and benefits carriers to resolve client issues.</li><li>Participate in special projects and training sessions as needed.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>The PEO Benefits Specialist I provides essential support to clients, their employees, and internal partners. This role is responsible for the setup, processing, maintenance, and support of client benefit accounts within a PEO environment. The specialist ensures high-quality service through effective communication and timely issue resolution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to clients, employees, and field partners via phone, email, and fax.</li><li>Set up and manage client benefit accounts, ensuring accurate and timely processing.</li><li>Contact clients and employees through outbound call and email campaigns as needed.</li><li>Process benefit enrollments for PEO product offerings.</li><li>Research and resolve basic product and service issues for clients and employees.</li><li>Document all interactions and resolutions in the CRM system to track ongoing issues.</li><li>Conduct monthly audits and research to identify and correct billing discrepancies.</li><li>Offer guidance to clients and employees on product offerings, including the setup and usage of online Health & Benefits tools to enhance client retention.</li><li>Obtain and maintain benefit documentation to ensure compliance with applicable federal and state regulations, including Section 125 plans.</li><li>Stay informed about changes in benefits products, industry regulations, and internal policies to maintain compliance and up-to-date knowledge.</li><li>Resolve errors identified in audit reports and carrier discrepancy files.</li><li>Interact with health and benefits carriers to resolve client issues.</li><li>Participate in special projects and training sessions as needed.</li></ul><p><br></p>
<p>***** This is a part time position 20-25 hours per week!!!! ****</p><p>We are looking for a detail-oriented Inventory Clerk to join our team in Bradenton, Florida. This position plays a key role in ensuring the accurate handling, tracking, and processing of important documents and inventory records. As part of a global organization, this is a long-term contract opportunity where you will contribute to maintaining operational efficiency and supporting special projects when needed.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming mail by opening, counting, and performing preliminary sorting.</p><p>• Evaluate and analyze document content to determine appropriate handling and routing.</p><p>• Identify and address inconsistencies or anomalies in documents based on client guidelines.</p><p>• Enter critical data into internal systems with precision and attention to detail.</p><p>• Scan and organize documents for both internal and client review processes.</p><p>• Conduct research to locate missing or incomplete information within records.</p><p>• Maintain accurate records of document counts and other essential metrics.</p><p>• Collaborate on special mailroom or data entry projects as assigned by leadership.</p>
