58 results for Healthcare in Sunnyvale Ca

Medical Assistant We are seeking an empathetic and efficient bilingual medical assistant fluent in English and Spanish to join our professional healthcare team. The successful candidate will be instrumental in enhancing patient communication, satisfaction, and care by serving as a bridge between Spanish-speaking patients and other healthcare providers. This role includes clinical and administrative duties, from documenting medical histories and interpreting during exams, to scheduling appointments and managing patient records. Responsibilities:· Serve as the communication link between Spanish-speaking patients and healthcare providers to facilitate effective care.· Collect, organize, and record medical histories of patients.· Assist healthcare professionals during physical examinations and medical procedures.· Schedule patient appointments and manage patient flow within the office.· Update and maintain patient records while ensuring the strictest confidentiality.· Coordinate laboratory service, including phlebotomy, paperwork, and specimen storage.· Assist in patient education by providing appropriate bilingual materials and answering questions.· Monitor and manage inventory of medical supplies and equipment.· Answer incoming calls, attend to patient inquiries and relay messages as needed.· Comply with all safety and infection control regulations.

Patient Service Coordinator Our healthcare facility is seeking a dedicated and compassionate Patient Service Coordinator to join our team. This individual will play a vital role in providing high-quality service and health care. The Patient Service Coordinator will be responsible for managing and coordinating patient care and services. Primary duties include scheduling appointments, managing patient communication, patient education, and facilitating the delivery of healthcare services in a cost-effective manner. Responsibilities:· Manage patient scheduling for consultations, examinations, procedures, and follow-ups.· Facilitate patient intake: gather patient information, verify insurance, and process patient paperwork.· Coordinate with doctors, nurses, and other healthcare professionals to ensure quality patient care.· Resolve patient issues, concerns, or complaints while maintaining high satisfaction levels.· Monitor patient care progress; ensure tests are completed and results are communicated to patients promptly.· Maintain a strong and open line of communication between patients, families, and the healthcare team.· Provide education to patients and families regarding treatment options and medical procedures.· Ensure all patient data are kept confidential and in compliance with healthcare regulations.· Assist with the coordination of medical supplies needed for patient care.

Medical Receptionist We are offering a long term contract employment opportunity for a Medical Receptionist in the Healthcare/NHS industry. The role is based in Emeryville, California, 94608, United States. The Medical Receptionist will provide key administrative support within our healthcare team, ensuring smooth operations and high-quality patient service. Responsibilities: • Deliver exceptional customer service to all patients and guests, fostering a welcoming and friendly environment. • Manage patient check-in and check-out processes, including verification of patient demographics and insurance details. • Efficiently process authorizations for HMO and Medicare office visits. • Respond to and direct incoming telephone calls, maintaining detail-oriented etiquette at all times. • Handle routine inquiries, forwarding more complex inquiries to the appropriate personnel. • Schedule and audit patient appointments, ensuring effective patient flow and care. • Oversee the upkeep of the waiting room, ensuring it remains neat and well-stocked. • Carry out a range of clerical and reception duties to support the wider team. • Verify commercial insurance eligibility and benefits for all patients. • Collect copayments and maintain accurate patient credit records.

Medical Scheduler We are looking for a well-organized and experienced medical scheduler to coordinate and manage appointments for our patients at our fast-paced healthcare facility. In this role, you'll be tasked with booking and rearranging appointments, managing patient records, collaborating with medical professionals to ensure efficient coordination of services, and providing excellent customer service. You will be responsible for ensuring that patients receive the care they require when they require it, maintaining high levels of patient satisfaction, and facilitating effective communication between patients and healthcare practitioners. Responsibilities include:· Scheduling patient appointments for consultations, examinations, and procedures.· Managing healthcare professionals' timetables to ensure the efficient organization of services.· Confirming patient appointments and sending reminders.· Ensuring patient information is up-to-date and accurately recorded in our systems.· Maximizing practitioners' appointment availability while minimizing patient wait time.· Collaborating with medical professionals to ensure efficiency and continuity of patient care.· Answering patient queries and handling emergency appointment requests as needed.

Medical Administrator We are in search of a diligent Medical Administrator to join our team in the healthcare industry at our Santa Cruz, California location. The role primarily involves managing front desk operations, addressing patient inquiries, and maintaining a high level of professionalism. This role is an on-site position and offers a short-term contract employment opportunity. Responsibilities: • Manage front desk operations, ensuring smooth workflow • Maintain high professionalism while interacting with patients and their families • Efficiently handle a high-volume multi-line phone system • Assist with insurance queries and other related issues • Ensure the accurate and efficient processing of patient check-ins • Regularly update and maintain patient records • Handle email correspondence professionally and timely • Create reports and organize documents as required • Multitask effectively to ensure all tasks are completed in a timely manner • Utilize office software tools for administrative tasks and document management.

Medical Billing Specialist We are looking for a Medical Billing Specialist to become a part of our team in the healthcare industry located in French Camp, California, United States. As a Medical Billing Specialist, your role will involve processing customer applications, maintaining accurate customer records, and responding to customer inquiries. You will also be responsible for monitoring customer accounts and taking appropriate action when necessary. This role offers a contract to permanent employment opportunity. Responsibilities: • Process customer credit applications accurately and efficiently • Keep precise records of customer credit • Provide specialized and complex information to managers, patients, and outside agencies • Collect, process, and maintain specialized and complex information related to departmental operations • Research, compile, maintain, and process statistical, financial, and other numerical data to support specialized office functions • Perform clerical, technical, financial case management, applying advanced knowledge of administrative, legal, financial, and program-related requirements • Prepare a variety of complex reports and documents requiring advanced knowledge of specialized subject matter • Utilize skills in Allscripts, Cerner Technologies, Dynamic Data Exchange (DDE), EHR SYSTEM, Epaces, Accounts Receivable (AR), Appeals, Benefit Functions, Billing Functions, Claim Administration • Coordinate case activities with detail-oriented staff and other work units as appropriate • Advocate on behalf of clients within limits of authority

Associate Events Manager We are seeking a detail-oriented and enthusiastic Event Manager to join our client's team in the Healthcare industry. The primary function of this role is to effectively coordinate and execute a variety of corporate events within the healthcare sector, utilizing a unique blend of skills including project management, sales, marketing, and customer service. This long term contract opportunity is fully remote with some travel involved. Responsibilities:<ul><li>Oversee all stages of the event planning process, from concept design, budgeting, logistics coordination, through to marketing and onsite execution.</li><li>Tailor events to individuals within the healthcare industry, ensuring they align with our brand image, target audience, and company goals.</li><li>Secure relevant healthcare keynote speakers, sponsors, and exhibitors vital for the successful execution of the event.</li><li>Negotiate contracts with vendors and venues, ensuring quality service and cost-effectiveness.</li><li>Develop marketing materials and execute promotional activities that align with the healthcare industry's trends and needs.</li><li>Build and maintain relationships with key stakeholders, sponsors, and guests in the healthcare sector during the event cycle.</li><li>Carry out post-event evaluations to analyze the success of the event and find areas for improvement.</li></ul>

Medical Biller We are offering a contract for a Medical Biller position in the healthcare industry, located in Salinas, California. As a Medical Biller, you will be responsible for a range of tasks including processing patient bills, authorizing payments, and dealing with insurance claims. Responsibilities • Take charge of billing and posting revenue payments and charges to patient accounts and insurance payers. • Pay attention to the accuracy and completeness of patient bills, obtaining any missing or incomplete information. • Handle the preparation, review, and transmission of claims through automated systems as well as manual paper claim processes. • Develop knowledge of insurance guidelines, including HMO, PPO, Medicare, and state Medicaid. • Monitor unpaid claims within a specific billing cycle timeframe and take necessary action. • Confirm the accuracy and compliance of insurance payments based on contractual terms. • Investigate any discrepancies in payments and resolve payor matters as necessary. • Take responsibility for identifying and billing secondary payors. • Ensure proper follow-up on all accounts with payor or patient. • Handle payor-specific appeals and denial of claims efficiently.

Medical Secretary Our client, a leading entity in the healthcare industry, is searching for an organised, reliable, and experienced Medical Secretary to join their dynamic team. The candidate will play a pivotal role in facilitating the seamless management of daily activities to ensure top-level operational efficiency within our client's organization. Job Responsibilities:· Manage patient appointments, registration, and billing.· Organize and maintain patient records in compliance with privacy regulations.· Prepare and transcribe medical reports, patient histories, operative notes, and physician correspondence.· Ensure the smooth scheduling and coordination of staff meetings.· Facilitate communication between medical professionals and patients, as needed.· Perform general administrative duties, including answering phone calls, filing, and maintaining office supply inventory.· Familiarity with EPIC or other electronic medical record software.

Medical Front Desk Specialist We are in the healthcare industry, specifically cosmetic dermatology, and are currently seeking a Medical Front Desk Specialist to join our team in San Francisco, California. In this role, you will be the first point of contact for our patients and play a crucial role in managing the day-to-day operations of our front desk. This includes scheduling appointments, managing patient interactions, and ensuring smooth office operations. Responsibilities:• Responding promptly to all incoming calls and managing a multi-line phone system• Accurately scheduling appointments for multiple providers using Nextech software• Handling cash transactions and patient pre-screening procedures• Collaborating with medical providers to ensure accurate scheduling and billing• Maintaining patient medical records in compliance with HIPAA regulations• Juggling multiple tasks simultaneously while ensuring a positive patient experience• Keeping office supplies stocked and managing administrative duties as required• Utilizing various software systems including Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, and EHR SYSTEM• Answering inbound calls and performing billing functions as needed. ** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013150161**

Medical Receptionist We are looking for a proficient Medical Receptionist to join our team. The ideal candidate would be an organized, reliable, and welcoming individual who can assist our healthcare team in daily administrative tasks. The primary role includes welcoming and directing patients, answering phone calls, managing appointments, updating patient records, and complying with healthcare laws and regulations. Responsibilities:· Greet and attend to patients in person and over the phone in a polite and efficient manner.· Administer patient registration and scheduling of appointments.· Maintain and update patients' health records in strict compliance with confidentiality regulations.· Handle billing processes and insurance verifications.· Coordinate communication between patients, family members, medical staff, and administrative staff.· Develop an efficient workflow system to manage patient volumes and maintain smooth office operations.· Facilitate patient flow by notifying the provider's team of patients' arrival, delaying, or canceling appointments.· Uphold a professional appearance at all times to enhance patient comfort and confidence.· Keep the reception area clean, organized, and supplied will all the necessary materials.· Assist with other administrative tasks and duties as needed.

Medical Billing Specialist We are looking for a meticulous and well-organized Medical Billing Specialist to join our team in San Francisco, California. As a Medical Billing Specialist, your primary role will be to manage our accounts receivable follow-up procedures, ensure the accuracy of medical billing, and handle customer inquiries promptly and professionally. Responsibilities: • Oversee the processing of medical claims via the EPIC system. • Handle denied claims, identify the cause of denial, and execute the necessary measures. • Correct and resubmit claims as required. • Scrutinize insurance guidelines to guarantee precise billing and payment. • Evaluate claims for underpayments and implement necessary actions. • Provide support for various billing and accounting duties. • Utilize Excel Formulas to maintain accurate customer credit records. • Monitor customer accounts and take appropriate action based on Revenue Cycle Processes. • Ensure efficient and accurate processing of customer credit applications. • Resolve customer inquiries professionally and in a timely manner.

Medical Biller We are offering a contract to hire employment opportunity for a Medical Biller in the Healthcare and Social Assistance industry, located in Salinas, California. As a Medical Biller, you will be responsible for a range of tasks, including the accurate and efficient processing of patient bills, insurance claims, and other related tasks. This role involves significant interaction with insurance providers and patients, requiring a solid understanding of insurance guidelines and billing processes. Responsibilities: • Accurately and efficiently process patient bills and post revenue payments/charges to patient’s accounts and insurance providers. • Review patient bills for completeness and accuracy, obtaining any missing or incomplete billing information as necessary. • Obtain authorizations as appropriate and verify eligibility and payor benefits. • Prepare, review, and transmit claims using both automated systems and manual paper claim processes. • Maintain a comprehensive understanding of insurance guidelines, including HMO, PPO, Medicare, and state Medicaid. • Follow up on unpaid claims within specified billing cycle timeframe, ensuring accuracy and compliance based on contractual terms. • Evaluate and investigate payor matters for any discrepancy in payments as necessary and identify and bill secondary payors. • Actively engage in follow-up activities with both payor or patient to ensure timely payment of bills. • Handle payor specific appeals and denial of claims, working towards a resolution in a timely manner.

Medical Billing Specialist We are seeking a Medical Billing Specialist to become a permanent member of our team in the Healthcare/NHS industry. Based in French Camp, California, this role offers a permanent employment opportunity. As a Medical Billing Specialist, you will be responsible for managing intricate billing procedures, maintaining precise patient data, and delivering customer service in a detail-oriented manner. Responsibilities: • Process patient credit applications accurately and maintain records. • Address customer inquiries and resolve them promptly. • Utilize comprehensive knowledge of technical program requirements for efficient accounts payable/receivable functions. • Conduct thorough interviews with patients to understand their needs and align them with suitable program services. • Research, compile, and process statistical, financial, and other numerical data to support office functions. • Carry out clerical/technical/financial case management, applying comprehensive knowledge of administrative, legal, financial, and program-related requirements. • Prepare intricate documents such as court orders, petitions, subpoenas, insurance claims, and treatment authorization forms. • Ensure effective use of specialized software such as Allscripts, Cerner Technologies, Dynamic Data Exchange (DDE), EHR SYSTEM, and Epaces. • Manage tasks related to Accounts Receivable (AR), Appeals, Benefit Functions, Billing Functions, and Claim Administration. • Monitor patient accounts and take appropriate action when necessary.

Residency Program Coordinator We are seeking a Residency Program Coordinator to join our team in Oakland, California. In this role, you will be coordinating and managing various activities within our residency program. This position offers a contract-to-permanent employment opportunity, and you will be working in a hybrid model with potential remote work on Tuesdays. Responsibilities:• Facilitate the planning, organization, and evaluation of all residency program activities• Serve as a departmental representative on GME committees• Handle the electronic residency application process (ERAS)• Complete CODA surveys, standards requirements, and update trainee data on the tracking system• Organize and manage the interview process, ranking, post-match activities, and information related to recruitment fairs• Assist residents in obtaining clinical productivity information by improving access to productivity and quality measures data• Maintain American Board specialty tracking surveys and national reports• Oversee internal processes such as Med Hub Surgery Logger, ADEA Postdoctoral Application Support Service (PASS)• Manage supporting documentation for residency reaccreditation, regulatory issues, legal and risk management issues, and reimbursement audits• Plan and coordinate resident didactic courses and assist in the planning of resident events such as graduation• Meet regularly with the Program Director to discuss office management issues, activities and project status, and make recommendations for improvement. If you are interested in this role please apply now and call us at (510) 470-7450

Medical Reimbursement Specialist We are currently looking for a detail-oriented and experienced Medical Reimbursement Specialist to join our team. The primary role of this position will be to process and follow-up on medical claims and reimbursements. This involves working closely with healthcare professionals, insurance companies, and patients to secure payment for medical services provided.Responsibilities:· Review patient medical bills for accuracy and completeness and obtain any missing information.· File claims with insurance companies and follow them through to their conclusion.· Understand and operate within the guidelines of both federal and state healthcare reimbursement laws.· Data entry and data management related to medical billing and coding.· Conduct regular audits to ensure all documentation is accurate and complete.· Handle patient queries and concerns regarding the billing and payment process.· Review accounts for possible write-offs.· Research and appeal denied claims.· Analyze complex insurance payments and resolve billing issues.· Monitor and manage overdue patient accounts.

Medical Customer Service Representative We are currently sourcing for Onsite Medical Customer Service Representatives for several roles with our client based in Newark, CA. These roles provide an exciting opportunity to work in a dynamic healthcare environment where exceptional customer service, accuracy, and compliance are paramount. The opportunity to transition to a full-time employee is based on performance and business needs Key Responsibilities<ul><li>Respond to a high volume of incoming telephone calls and referrals.</li><li>Assist patients with scheduling, registering, and canceling appointments.</li><li>Accurately document caller information and route calls to appropriate departments.</li><li>Identify and escalate urgent issues or operational needs as appropriate.</li><li>Navigate electronic medical records (EMR) systems to ensure patient information is current and correctly entered.</li><li>Meet and exceed quality assurance and regulatory compliance standards.</li><li>Deliver superior customer service while adhering to documented protocols and guidelines.</li><li>Utilize reference documents and knowledgebase tools to communicate accurate information about services.</li><li>Manage multi-line telephone systems effectively and perform additional department duties as assigned.</li></ul>

Medical Billing Specialist Robert Half Healthcare in Oakland is looking for a Medical Billing Assistant to work for a great non-profit organization! As the Medical Billing Assistant you will be responsible for all aspects of the billing data entry. The Medical Billing Assistant is responsible for supporting the Billing Department and Administrative Supervisor with all aspects of the compliance and billing process. Primary responsibilities include entering the majority of county billing, completion of Medi-Cal, Medicare, and other health insurance service billing and/or claims in a timely and accurate manner and balancing all entries.

Executive Assistant Robert Half's Healthcare client is in need of a contract to permanent Executive Assistant to support the CEO in San Ramon. Duties Include:1. Providing administrative support to the Chief Executive Officer and members of the Administration team. 2.This includes handling of correspondence, communication and interactions in a prompt and professional manner, providing assistance and resolution of issues.3. Provides timely performance reviews, coaching and advising as needed.4. Attends and prepares material for JV Board and Hospital Governing Board and committee meetings, composes minutes, reports, legal documents, correspondence5. Track Governing Board Terms and process yearly renewals, complete and submit RFAs and compliance paperwork all required before new term starts.6. Help CEO with Annual AHA hospital survey by gathering reports from various departments and submitting electronic survey paperwork.7. Attends and writes minutes for other hospital leadership meetings including Environment of Care, Nursing Leadership, Hospital Administrative Leadership meetings.8. Collects appropriate information and develops monthly corporate legal compliance report, and the monthly and quarterly hospital operations reports for transmitting to Corporate.9. Maintains appropriate and adequate levels of department/office supplies and materials, overseeing cost containment measures to reduce departmental expense.10. Review of invoices/bills, routing for appropriate approvals, and develops approval documentation (physician directorship logs) for signatures.11. Coordinates schedules with other administrative team support staff to assure adequate coverage of administrative needs.12. Responsible for verifying department payroll, submitting MTO requests and distributing payroll to department members.13. Attends educational programs/seminars/inservices appropriate to position and scope of servicesprovided to the organization.14. Provides Notary Public service as a commissioned Notary Public on behalf of the hospital, ensuring compliance with State regulations.15. Physician Management Database and Physician Expense Allocation Log report via eTenet. Reconcile, key entry and tracking of all non-monetary compensation and monetary value of gifts for each physician on staff (business meals, holiday events, etc,) paid by the hospital.16. Patient satisfaction and patient complaints. Act as hospital representative and liaison in receiving complaints and commendations by patients and family members; document and monitor follow-up with appropriate staff and departments to ensure resolution.17. Renew general acute care licenses with CDPH and business licenses with the city on an annual basis.18. Manages hospital campus Mail Room Department overseeing courier services, courier car registration, mail distribution, staff coverage, develop new programs and systems and ensure cost containment.19. Submits expenses, tracking, collecting and submitting for Executive Staff twice a month20. Assist with planning hospital-wide and administrative events21. Maintain multiple daily calendars for the Executive Team and prioritize appropriately22. Greets incoming patients, guests, physicians, staff members in a friendly and professional manner.23. Coordinate and manage hotel and travel arrangements. If you are interested in this fully onsite Executive Assistant role, submit your resume today!

Commissions Analyst- remote role for Healthtech in SF We are on the lookout for a meticulous Commissions Analyst to be a part of our team in the Healthcare, Hospitals, and Social Assistance industry located in San Francisco, California. In this role, you will be pivotal in the execution of commission operations, the analysis of sales data, and the effective communication with various teams to ensure the smooth running of commission payments. This role offers a long term contract employment opportunity. Responsibilities:• Administer the calculation and processing of sales commissions with precision.• Collaborate with the Sales and Finance teams as well as HR to guarantee timely and accurate commission disbursements.• Ensure all commission plans and company policies are adhered to.• Conduct comprehensive analysis of sales data to spot trends and potential issues.• Prepare commission statements with a high degree of accuracy and review them meticulously.• Work hand in hand with the VP of Sales to secure necessary approvals for commission payouts.• Keep track of commission payments and carry out a true-up analysis.• Utilize tools such as Salesforce to gather and analyze data effectively.• Record commission accruals and deferrals by preparing journal entries.

Billing Supervisor/Manager We are seeking a Billings Specialist / Office Manager for our client that is based in Belmont, Ca. This is a direct hire position, in-office 5 days a week. This role will oversee the processing of healthcare billings, tracks budgets, and ensures the protection and confidentiality of health information systems. The successful candidate will also manage the release of information functions for the facility, maintain facility policies, and liaise with various departments to ensure the smooth running of operations. Responsibilities:• Oversee the maintenance of business office records in accordance with federal and state guidelines• Facilitate accounting and billing functions and providing excellent customer service.• Act as a liaison with the billing company and complete necessary documentation.• Conduct routine audits and focused reviews of problem areas, quality indicators, and survey issues• Ensure the security of health information systems and business office records• Manage the release of information functions for the facility, reviewing and processing all requests for information• Maintain an efficient forms management system for the development, review, and reproduction of facility forms• Coordinate with the admissions coordinator to ensure completion of all aspects of the admission process• Act as a liaison between Nursing, ancillary disciplines, and the Health Information Department• Communicate with Residents/Family as needed• Oversee the completion of facility statistical reports such as monthly facility statistics, daily census, licensure reports

Staff Accountant We are offering an exciting opportunity in the accounting industry based in San Francisco, California, for a Revenue Manager. This role will primarily focus on ensuring the accurate, consistent, and timely accounting and compliance of our organization's grants. <ul><li>Oversee the Billing Department to ensure accurate claim submission and timely collections, adhering to third-party contracts (Medicare, Medi-Cal, managed care, commercial insurance, and patient pay).</li><li>Review, rework, and resubmit unprocessed claims and denials for revenue maximization.</li><li>Maintain billing/financial data, including medical billing codes, rate schedules, and payer information.</li><li>Analyze reimbursement from all sources and identify exceptions.</li><li>Maximize cash collections by monitoring open accounts receivable balances.</li><li>Develop and enforce billing policies/procedures; ensure staff adherence.</li><li>Prepare reports on billing, AR activity, performance, bad debt, and AR days for CFO review.</li><li>Provide staff training on eligibility, insurance, coding updates, and errors.</li><li>Collaborate with Patient Services Director and CFO for revenue cycle improvements.</li><li>Mentor, coach, and conduct performance reviews for direct reports.</li><li>Oversee billing and collection operations, including staff training, development, and performance monitoring.</li><li>Implement and monitor quality control standards for billing, coding, and compliance (e.g., Medicare, Medi-Cal).</li><li>Coordinate month-end AR/billing close with the accounting manager.</li><li>Address and resolve issues to improve efficiency, compliance, and revenue.</li><li>Lead the implementation of billing/coding changes (e.g., ICD-10, CPC updates).</li><li>Participate actively in organizational meetings.</li></ul>

Program Manager We are offering a contract for a six month consulting project as a Program Manager in Palo Alto, CA. This role is instrumental in leading various functional and cross-functional improvement programs, ensuring project goals are met. The industry is dynamic and the workplace is collaborative, requiring effective communication, strategic planning, and leadership skills. Responsibilities:• Leading functional and cross-functional program improvement efforts and ensuring that the intent of programs is clearly defined.• Overseeing the creation of program goals and deliverables, and managing their progress.• Implementing quality control measures to ensure project and participant compliance with codes and regulations.• Collaborating with multiple departments to ensure the consistent application of program practices across all groups.• Coordinating and participating in staff training, competency assessments, and development of unit programs.• Managing the design and structure of the program to align with the organization's key initiatives and projects.• Partnering with Operations Managers to identify and develop the leadership needs and internal capacity of the department.• Maintaining data related to program implementation and injuries, including injury expense reduction.• Coordinating all interdisciplinary communication efforts regarding the program, including the creation and distribution of paper forms and patient handouts.• Working with various departments and physician groups, developing relationships with key stakeholders.

Mgr Gen Mgmt/28/BUS061 We are offering a contract employment for a Manager of Patient Access Registration to join our team in Santa Cruz, California. The Manager of Patient Access Registration role involves managing hospital patient access and registration, providing leadership oversight, and handling system goals. The Manager of Patient Access Registration requires extensive experience in healthcare administration and patient access. Responsibilities:<ul><li>Provide daily leadership oversight to Patient Access/Registration team.</li><li>Managing and maintaining system goals with daily tracking, trending and reporting.</li><li>Work and interpret system-generated reports and daily dashboards.</li><li>Lead frontline registration staff to improve patient services and satisfaction.</li><li>Participate frequently in meetings as the representative of Patient Access/Registration.</li><li>Carry out routine performance evaluations, provide feedback, and contribute to personal development plans.</li><li>Collaborate with different hospital departments for seamless patient registration.</li><li>Ensure compliance with respective state, federal laws, and hospital rules.</li><li>Conduct regular staff meetings to communicate objectives, policy updates, and address concerns.</li><li>Oversee staffing schedules, resolve any operational issues swiftly.</li><li>Coordinate with finance team to handle patient billing and insurance matters effectively.</li><li>Hire, train and manage performance of the staff for overall effectiveness of the team.</li><li>Address and resolve any issues or conflicts in patient registration promptly.</li><li>Continually update and review patient access/registration policies and procedures.</li><li>Identify and implement strategies for improving patient care services.</li></ul>

Patient Access Rep We are offering a short term contract employment opportunity for a Patient Access Rep in Palo Alto, California. In this role, you will be tasked with a variety of responsibilities related to patient admissions and registration, handling customer service inquiries and concerns, and processing required paperwork for billing and compliance needs. Responsibilities: • Accurately record payments collected at the point-of-service delivery • Develop a fundamental understanding of the various health insurance coverage options • Manage routine patient escalations and perform service recovery when necessary • Assist with complex registrations by escalating to a more experienced team member • Greet patients and initiate the registration process • Maintain detail-oriented communication with various staff, physicians, guests, and patients • Meet individual productivity and key performance indicators on a weekly basis • Provide excellent customer service to all individuals you interact with • Handle a combination of responsibilities for all areas of Patient Access Service operations.