<p>We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Resolve escalated technical issues.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Maintain IT infrastructure, including servers and network devices.</li><li>Install and upgrade systems, software, and hardware.</li><li>Monitor performance and apply updates, patches, and security measures.</li><li>Support cloud-based backup solutions.</li><li>Document IT processes and configurations.</li><li>Collaborate with IT teams for efficient service delivery.</li><li>Provide excellent customer service and client communication.</li></ul><p><br></p>
<p>We're looking for an experienced <strong>Telecommunications & Cable Technician</strong> to join our team in the Savannah area. This role is perfect for a self-motivated problem-solver who is ready to tackle a variety of technical challenges. If you have a knack for installing and maintaining systems while providing top-notch customer service, we want to hear from you.</p><p><br></p><p>Key Responsibilities</p><p>As a Telecommunications & Cable Technician, you will be responsible for the full lifecycle of our clients' communication and security systems, from initial installation to ongoing maintenance. Your day-to-day work will include:</p><ul><li>Installing and maintaining <strong>digital and IP telephone systems</strong>, <strong>VoIP products</strong>, and <strong>surveillance systems</strong> for our clients.</li><li>Running and terminating <strong>telecommunication and network cables</strong> in new and existing buildings.</li><li>Working from technical documents, blueprints, and sketches to plan and execute system layouts.</li><li>Troubleshooting and resolving technical issues quickly and effectively in a fast-paced environment.</li><li>Managing and documenting all service orders, repair history, and work performed using a Customer Relations Management (CRM) system.</li><li>Maintaining accurate records of client information, equipment, and parts inventory.</li><li>Coordinating efficiently with dispatchers and other technicians to ensure timely completion of all service calls.</li><li>Adhering to all industry standards for safety codes while on job sites.</li></ul><p><br></p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
