4 results for Customer Service in Savannah, GA

Logistics Customer Service Coordinator We are offering a permanent employment opportunity for a Logistics Customer Service Coordinator in the logistics industry, based out of Port Wentworth, Georgia. This role involves managing and maintaining client accounts, ensuring customer satisfaction, and coordinating logistics operations. Responsibilities: • Serve as the secondary business contact for customers, fostering new and repeat business opportunities. • Manage client accounts, effectively communicating the capabilities and services of the company. • Ensure customer satisfaction by providing excellent customer service and resolving any issues. • Communicate client's goals within the team to ensure quality and meet client expectations. • Work closely with the logistics team to handle orders regarding the shipping and receiving of products. • Supply shipping and receiving information to the warehouse in order to meet shipping deadlines. • Develop an intimate understanding of the distribution supply chain. • Assist other Customer Service Representatives to help alleviate workload. • Handle client communications, conflict resolution, and ensure compliance on client deliverables. • Review all major deliverables to ascertain quality standards and client expectations are met. • Use Excel for data entry, including basic manipulation of formulas and functions for reporting. • Adhere to all directives from the Supervisor.

Accounts Payable Clerk We are offering a long-term contract employment opportunity for an Accounts Payable Clerk in a prominent industry, located in Savannah, Georgia. As an Accounts Payable Clerk, you will be tasked with handling various accounts payable functions, including the processing of a large number of vendor invoices, employee expense reports, and payments. Responsibilities: • Accurately and efficiently processing a high volume of vendor invoices for payment following established procedures. • Monitoring both email and regular mail for incoming invoices. • Overseeing and processing Employee Expense reports. • Setting up new vendors in the system. • Addressing, managing, and resolving vendor and internal AP-related inquiries in a detail oriented and positive manner. • Identifying and resolving vendor invoice discrepancies and disputes on behalf of the company. • Ensuring timely distribution of all payments via multiple payment methods. • Demonstrating excellent internal and external customer/vendor service and phone etiquette. • Maintaining strong verbal, written, and business communication skills. • Providing clerical support as needed to support the obligations of the department or the organization.

Staff Accountant We are in search of a Staff Accountant to join our team. This role is crucial for our operations in Yemassee, South Carolina, United States. As a Staff Accountant, you will be entrusted with diverse tasks including managing accounts receivable, processing payments, handling payroll, and maintaining accurate financial records. The role also involves interacting with customers for billing queries and assisting with tax return preparation. Responsibilities: • Oversee the accounts receivable function, including handling government billing and miscellaneous receivables. • Process payments using a variety of methods and post payments accurately. • Handle the biweekly payroll process and post to the general ledger, ensuring compliance and accuracy. • Administer the fixed asset and depreciation process. • Assist with daily banking entries and maintain accurate records. • Prepare and file monthly sales tax returns. • Maintain a comprehensive filing system for receivables, payroll, and other responsibilities. • Act as a primary contact for customer queries on billing. • Assist with the preparation of annual tax returns. • Prepare journal entries as needed, along with supporting documentation. • Assist with the administration of accounting software. • Document and maintain processes and procedures.

IT Specialist IT Specialist - Driving Technology and E-commerce Success We are seeking a highly motivated and skilled IT Specialist to manage and enhance our organization's IT infrastructure and e-commerce operations. This critical role will ensure the smooth and secure operation of our systems, provide exceptional technical support, and optimize our e-commerce platform for peak performance. The ideal candidate will be a problem-solver with a passion for technology and a customer-centric approach. This is an onsite role in Beaufort, SC. What You Will Do:<ul><li>System Administration: Install, configure, and maintain hardware, software, networks, and systems. Manage servers, operating systems, and applications, ensuring optimal performance, reliability, and data integrity through updates, patches, and backups.</li><li>Network Management: Design, implement, and monitor LANs, WANs, and wireless networks. Troubleshoot network issues and ensure high availability. Configure and manage network devices (routers, switches, firewalls, VPNs) for secure and efficient traffic.</li><li>Technical Support: Provide Tier 1 and 2 support to staff, resolving hardware, software, and connectivity issues. Onboard new employees, including workstation setup and account creation. Efficiently track and resolve IT issues to minimize downtime.</li><li>Security and Compliance: Implement and monitor cybersecurity practices to protect organizational data. Conduct risk assessments, vulnerability scans, and penetration testing. Ensure compliance with industry standards and company policies regarding IT security and data privacy.</li><li>Project Management: Lead IT projects, including system upgrades, migrations, and new technology deployments. Collaborate with vendors and stakeholders to identify cost-effective solutions and manage project timelines and documentation.</li><li>E-commerce Platform Management: Ensure the reliability and functionality of our e-commerce platforms, maintaining uptime and optimizing performance. Manage integrations with payment systems, inventory tools, and third-party applications. Troubleshoot e-commerce issues related to pricing, product displays, and data accuracy. Manage updates and new features with minimal disruption.</li></ul>What You Will Bring:<ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).</li><li>Demonstrated experience in IT support, with a strong focus on e-commerce platforms and related tools.</li><li>Familiarity with web development technologies (HTML, CSS, JavaScript) is a plus.</li><li>Solid understanding of operating systems and enterprise applications.</li><li>Relevant certifications (CompTIA A+, Network+, Security+) are preferred.</li></ul>What Sets You Apart:<ul><li>Excellent problem-solving and analytical skills.</li><li>Exceptional communication and interpersonal skills to effectively interact with technical and non-technical staff.</li><li>Strong time management and organizational abilities to manage multiple tasks and priorities.</li><li>A proactive and results-oriented approach.</li></ul>