We are looking for a dependable Help Desk Analyst II to support end users with day-to-day technical issues in Santa Clara, California. This contract position with potential for a permanent role is ideal for someone who enjoys solving desktop support problems, delivering responsive service, and maintaining a smooth user experience across Microsoft-based environments. The role focuses on troubleshooting hardware and software concerns, managing access through Active Directory, and resolving service desk requests with professionalism and urgency.<br><br>Responsibilities:<br>• Provide technical assistance to employees by diagnosing and resolving issues related to Windows systems, desktop applications, and basic hardware functionality.<br>• Handle incoming service desk requests, document each case thoroughly, and ensure tickets are updated and closed in a timely manner.<br>• Support user account administration by creating, modifying, and disabling access within Active Directory according to established procedures.<br>• Troubleshoot Microsoft Windows 10 operating system issues, including login problems, performance concerns, and common application errors.<br>• Escalate more complex technical incidents when needed while maintaining clear communication with users throughout the resolution process.<br>• Install, configure, and support end-user devices and software to keep workstations operating efficiently.<br>• Assist with routine desktop maintenance tasks, system updates, and standard support activities that improve overall service reliability.
<p>We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
We are looking for an experienced and service-focused Front Desk, Leasing team member to support daily operations at a residential property in San Francisco, California. This Contract position is ideal for someone who enjoys creating a welcoming first impression while keeping administrative tasks organized and on track. The person in this role will help residents, prospective tenants, vendors, and internal teams by managing front desk activity, coordinating communication, and supporting leasing office workflows.<br><br>Responsibilities:<br>• Welcome residents, prospective renters, vendors, and visitors while providing courteous assistance in person and by phone.<br>• Manage front desk traffic, direct questions to the appropriate team, and ensure messages are communicated accurately and promptly.<br>• Keep the reception area neat and well organized, monitor office materials, and arrange replenishment of supplies when needed.<br>• Coordinate appointments, tours, vendor arrivals, and building access to support smooth daily operations.<br>• Share clear information about unit availability, community features, pricing, and leasing guidelines with prospective tenants.<br>• Assist leasing staff with tour scheduling and other administrative tasks that contribute to an efficient prospect experience.<br>• Prepare and distribute resident communications, internal notices, and other routine office updates.<br>• Use property management and productivity platforms to maintain records, support workflows, and contribute to process consistency improvements.