Add your latest resume to match with open positions.
9 results for Help Desk in Orange, CA
- Los Angeles, CA
- remote
- Permanent / Full Time
- 70000 - 75000 USD / Yearly
- <p><strong>Job Title</strong></p><p>IT Support Specialist I / Help Desk/Desktop Support Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul><p><strong>Additional Details</strong></p><ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
- 2026-07-15T00:00:00Z
- Los Angeles, CA
- remote
- Temporary / Contract
- 25.3365 - 29.337 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users and on-site systems in Los Angeles, California. This Long-term Contract position is ideal for someone who combines strong desktop support experience with a solid understanding of networking, endpoint management, and point-of-sale environments. The role will focus on resolving daily technical issues, supporting retail-related hardware and software, and helping maintain reliable IT operations across user devices and infrastructure.<br><br>Responsibilities:<br>• Deliver front-line and desktop support for hardware, software, and connectivity issues affecting end users and business operations.<br>• Troubleshoot and resolve incidents involving Windows 10 devices, Microsoft environments, and standard workplace applications.<br>• Manage and update service requests, incidents, and resolutions within ServiceNow to ensure accurate tracking and timely follow-up.<br>• Support point-of-sale systems, including Brink-related environments, Ingenico payment devices, and other store technology components.<br>• Administer endpoint configuration and device management tasks through Intune and assist with user access support in Entra ID and Active Directory.<br>• Provide remote assistance using tools such as LogMeIn and coordinate with users to restore functionality as efficiently as possible.<br>• Assist with network-related troubleshooting involving Meraki solutions, Cisco access points, switches, and related infrastructure components.<br>• Contribute to automation-focused support activities that improve repeatable processes and reduce manual effort in day-to-day operations.<br>• Support technical changes or platform updates, including work connected to Entra ID-related transition activities when assigned.
- 2026-07-21T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 35 - 37 USD / Hourly
- <p>We are seeking an experienced and dedicated Sr Service Desk specialist to join our client's team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. This role is fully onsite in <strong>Los Angeles, CA. </strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
- 2026-07-07T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary to Hire
- 33.25 - 38.5 USD / Hourly
- We are looking for an experienced Sr Service Desk specialist to provide high-quality remote technical support for users in California. This contract opportunity is ideal for someone who communicates confidently, delivers excellent customer service, and thrives in a detail-oriented environment supporting a fast-paced organization. The role focuses on resolving service desk issues efficiently, documenting support activity thoroughly, and assisting employees with day-to-day technology needs.<br><br>Responsibilities:<br>• Deliver remote technical assistance to end users by diagnosing and resolving hardware, software, access, and connectivity issues in a timely manner.<br>• Provide attentive support to employees and senior stakeholders, ensuring a detail-oriented and service-oriented experience with every interaction.<br>• Record incidents, troubleshooting steps, resolutions, and follow-up actions accurately within support documentation systems.<br>• Escalate complex technical problems when needed and coordinate with internal teams to drive issues through to resolution.<br>• Monitor incoming service requests, prioritize workload effectively, and maintain consistent response times across multiple support channels.<br>• Guide users through remote access and other standard technology tools, helping them remain productive with minimal disruption.<br>• Contribute to operational continuity by supporting service desk processes and assisting with technical changes as assigned.<br>• Uphold a consistent and detail-oriented approach that aligns with a structured workplace culture and high-touch support expectations.
- 2026-07-08T00:00:00Z
- Westwood, CA
- onsite
- Permanent / Full Time
- 120000 - 145000 USD / Yearly
- <p><strong>Job Title</strong></p><p>Desktop Support Engineer</p><p><br></p><p><strong>Role Summary</strong></p><p>The Desktop Support Engineer is responsible for providing technical support to end users while ensuring the smooth operation of desktop systems, laptops, mobile devices, peripherals, and productivity applications. This role serves as a key point of contact for troubleshooting technical issues, supporting IT initiatives, and delivering a high level of customer service. The ideal candidate is a proactive problem solver with strong technical skills and a passion for helping users succeed.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 technical support for desktop, laptop, mobile device, printer, and peripheral-related issues.</li><li>Install, configure, maintain, and troubleshoot Windows and macOS workstations.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office applications.</li><li>Manage user accounts, permissions, and access requests through Active Directory and related identity management systems.</li><li>Configure, deploy, and maintain endpoint devices using endpoint management and device provisioning tools.</li><li>Troubleshoot hardware, software, operating system, and connectivity issues.</li><li>Support employee onboarding, offboarding, workstation deployments, and equipment lifecycle management.</li><li>Document technical procedures, troubleshooting steps, and support activities within the IT ticketing system.</li><li>Collaborate with infrastructure, security, and application teams to resolve escalated technical issues.</li><li>Assist with hardware inventory management, asset tracking, and software licensing administration.</li><li>Support endpoint security initiatives, patch management, and compliance requirements.</li><li>Participate in IT projects, technology rollouts, office moves, and system upgrade initiatives.</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary.</li><li>Performance-based bonus opportunities.</li><li>Comprehensive medical, dental, and vision coverage.</li><li>Retirement savings plan with company contribution or matching opportunities.</li><li>Paid time off and company-recognized holidays.</li><li>Professional development, training, and certification support.</li><li>Additional employee-focused wellness and benefits programs.</li></ul><p><strong>Additional Details</strong></p><ul><li>Opportunity to support a modern technology environment with a diverse user base.</li><li>Exposure to endpoint management, cloud technologies, and infrastructure projects.</li><li>Collaborative team culture with opportunities for career growth and advancement.</li><li>Role offers a combination of hands-on technical support and project-based work.</li></ul>
- 2026-07-17T00:00:00Z
- Norco, CA
- onsite
- Temporary / Contract
- 32 - 34 USD / Hourly
- <p>Robert Half is seeking an experienced <strong>IT Support Technician</strong> to provide hands-on technical support in a fast-paced environment. This role is ideal for a strong Tier 1–2 IT professional who enjoys a mix of end-user support, troubleshooting, project work, and vendor coordination.</p>
- 2026-07-10T00:00:00Z
- Beverly Hills, CA
- onsite
- Temporary / Contract
- 18.05 - 20.9 USD / Hourly
- We are looking for a skilled PC Technician to support hardware setup, troubleshooting, and device maintenance for an Information Technology environment in California. This is a Contract position suited for someone who is comfortable working with a range of computer systems, peripherals, and physical connectivity needs. The ideal candidate will bring hands-on experience with Dell Technologies and Apple devices while delivering dependable technical support in a detail-oriented setting.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.<br>• Diagnose hardware issues and perform repairs or component replacements to restore equipment to proper working order.<br>• Set up and organize cabling for workstations, peripherals, and other connected technology to ensure reliable performance.<br>• Provide technical support for Dell Technologies equipment and Apple devices, including initial setup and ongoing troubleshooting.<br>• Test associated hardware such as docking stations, keyboards, printers, and other peripherals to confirm full functionality.<br>• Track device conditions, completed service activities, and equipment needs to support accurate IT records.<br>• Assist with workstation deployments, equipment moves, and hardware refresh activities across the site.<br>• Coordinate with internal teams to resolve technical issues efficiently and minimize user downtime.
- 2026-07-15T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 35 - 37 USD / Hourly
- <p>Robert Half is seeking an IT Support Engineer for a client located in Culver City, CA. IT Support Engineer will be responsible for delivering white-glove, VP-level executive support in an enterprise environment. This role is not entry-level and requires a seasoned professional who can operate independently, manage complex technical issues, and provide exceptional customer service to senior leadership. The ideal candidate brings deep expertise across Mac and Windows platforms, strong JAMF/MDM experience, and the confidence to support high-visibility users in a fast-paced organization.</p><p><br></p><p><strong>Responsibilities/Day to Day:</strong></p><p>· Provide Executive (VP-level) support experience in enterprise environments </p><p>· Strong proficiency with Jamf / MDM administration and device management </p><p>· IT Asset Management (ITAM) maintenance and lifecycle support </p><p>· Windows 11 migration experience </p><p>· MFA setup, authentication, and identity support </p><p>· Device imaging and deployment (Mac environments strongly preferred) </p><p>· iOS and Android device support and troubleshooting </p>
- 2026-07-10T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 35 - 38 USD / Hourly
- <p>Robert Half is seeking a highly experienced IT Support Technician to provide Tier 2 technical support in a fast-paced creative environment, providing hands-on technical support for both Mac and PC environments, assist with user onboarding and offboarding, manage access and permissions, and support creative teams using Microsoft 365 and Adobe Creative Suite applications.</p><p><br></p><p><strong>Responsibilities</strong></p><p>· Provide Tier 2 technical support for internal users across Mac and PC environments</p><p>· Troubleshoot hardware, software, operating system, and application issues</p><p>· Support Microsoft 365 applications, user accounts, and access management</p><p>· Perform user onboarding and offboarding, including account setup, permissions, and equipment provisioning</p><p>· Manage access requests and project-based permissions for producers, creative teams, and freelancers</p><p>· Provide support for <strong><em>Adobe Creative Suite applications, including Adobe Premiere</em></strong></p>
- 2026-07-10T00:00:00Z