<p>Are you an experienced audit leader ready to shape the next frontier of finance technology? Our client, a rapidly growing Tech Company, is currently looking for a Managing Director of Audit Solutions — a high-impact role for a world-class audit professional passionate about innovation, transformation, and team leadership.</p><p><br></p><p>As Managing Director of Audit Solutions, you'll leverage years of deep public company audit experience to help build and scale cutting-edge, end-to-end financial technology solutions. You’ll partner closely with top-tier Technology teams to translate complex regulatory requirements into elegant, effective tech products — and lead a team to bring them to life. If you're ready to move beyond compliance and into strategic innovation, this role offers a career-defining opportunity.</p><p><br></p><p>Key Responsibilities:</p><p>· Design the Future: Use your technical expertise to inform the development of advanced audit technologies, from concept to client deployment.</p><p>· Bridge Audit & Tech: Collaborate with cross-functional teams to identify where technology can elevate audit quality and efficiency.</p><p>· Be the Expert: Serve as the go-to authority on auditing standards (AICPA, PCAOB, SOX 302/404), ensuring tools meet and exceed regulatory expectations.</p><p>· Ensure Excellence: Oversee rigorous testing and validation of audit solutions to guarantee accuracy, reliability, and scalability.</p><p>· Lead with Vision: Build, mentor, and lead a high-performing team of audit and tech professionals to execute on strategic goals.</p><p>· Stay Ahead: Keep the organization on the cutting edge by monitoring regulatory changes and industry innovations — and integrating them into products.</p><p><br></p><p>For immediate consideration please email Ronny.Cohen@roberthalf.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
<p>About the Role:</p><p>Our client, a growing company in the technology sector, is seeking a highly skilled Senior Accountant to join their finance team. This role is ideal for someone who thrives in a fast-paced, tech-driven environment and has a strong foundation in general accounting principles, month-end close, and reporting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead and support month-end and year-end close processes</li><li>Prepare and review journal entries, account reconciliations, and financial statements</li><li>Analyze variances, assist with budgeting and forecasting</li><li>Maintain and reconcile the general ledger</li><li>Ensure compliance with GAAP and internal policies</li><li>Collaborate with cross-functional teams, including FP& A and Operations</li><li>Assist with audit preparation and liaise with external auditors</li><li>Utilize Salesforce for revenue and contract data integration</li><li>Process and manage payroll-related accounting functions using ADP</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are in search of an IT Director to join our team, located in Upper Bergen County, New Jersey. This role involves overseeing and managing IT-related initiatives, ensuring alignment with our strategic objectives. As an IT Director, you will be working closely with various departments to develop and implement technology solutions that are cost-effective and enhance business performance. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Design and implement secure IT solutions to meet business requirements</p><p>• Oversee the management and implementation of <strong>Business Central, Power BI, Azure</strong>, and other cloud-based solutions</p><p>• Develop IT strategies that are in alignment with business goals and objectives</p><p>• Lead strategic planning initiatives to improve technological capabilities</p><p>• Manage and lead <strong>IT Projects</strong> from initiation to completion, ensuring they are delivered on time and align with business needs</p><p>• Develop and maintain security standards, policies, and best practices across multiple platforms</p><p>• Drive digital transformation efforts to improve operational efficiency</p><p>• Oversee budgeting, resource allocation, and cost optimization for IT projects</p><p>• Manage the IT team, external vendors, and consultants to achieve project goals</p><p>• Ensure robust security and risk management frameworks are in place</p>
<p>Are you an experienced audit professional with a sharp eye for technical detail and a passion for transforming the status quo? Our client, a cutting-edge Tech organization is seeking a Director of Audit Solutions to join their forward-thinking team. This is more than an audit role — it’s an opportunity to directly influence how the audit profession advances in a digital-first world.</p><p><br></p><p>As Director of Audit Solutions, you’ll bring deep expertise in auditing standards (including AICPA, PCAOB, and SOX 302/404) to a collaborative, fast-moving environment where your voice and vision will help shape next-generation audit technology. You’ll work closely with both clients and the Technology team to build smart, scalable solutions that enhance audit quality, efficiency, and compliance.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Serve as a technical expert on auditing standards and best practices.</p><p>· Partner with the Technology team to design and implement breakthrough audit tools.</p><p>· Translate complex audit requirements into practical, user-friendly solutions.</p><p>· Lead the testing and validation of new tools to ensure quality, reliability, and compliance.</p><p>· Stay ahead of industry trends and regulatory changes to future-proof our solutions.</p><p>· Act as a trusted advisor to both internal teams and clients, delivering insights that drive real value.</p><p><br></p><p>For immediate consideration please email Ronny.Cohen@roberthalf.</p>
<p>We are looking for an experienced Corporate Counsel to join our team in Ewing, New Jersey. This long-term contract position offers the opportunity to work on diverse legal matters, including technology contracts, key account agreements, and contracts related to live events. The ideal Corporate Counsel will bring a high level of expertise and efficiency to drafting, negotiating, and managing legal agreements.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and negotiate technology contracts and agreements with precision and attention to detail.</p><p>• Provide legal support for key account management agreements and ensure compliance with company policies.</p><p>• Oversee contracts related to live events, including registration, speaker, and education/training agreements.</p><p>• Utilize electronic signature tools and other technology platforms to streamline contract administration.</p><p>• Conduct redlining and editing of agreements to ensure accuracy and alignment with legal standards.</p><p>• Collaborate with internal teams to address contract-related concerns and provide legal guidance.</p><p>• Perform legal research and analysis to support decision-making processes.</p><p>• Maintain organized documentation and records using document management systems.</p><p>• Participate in a redlining and drafting assessment as part of the onboarding process.</p><p>• Work on-site for at least two to three days per week, ensuring close collaboration with team members.</p>
<p>Our client, an award-winning Technology company, is looking for a Financial Analyst to become a vital part of their finance team. In this highly visible role, you’ll dive into key financial processes—analyzing data, supporting monthly reporting, forecasting, and budget planning.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Managing and maintaining financial data processes with precision</p><p>· Ensuring accuracy and consistency in reporting and forecasting models</p><p>· Supporting monthly financial closes and annual budgeting cycles</p><p>· Collaborating across teams to streamline and automate financial reporting</p><p>· Preparing impactful board decks and presentations for leadership</p><p>· Analyzing financial trends and KPIs to guide strategic decisions</p><p><br></p><p>For immediate consideration please email your resume to Ben.Turnbull@roberthalf.</p>
<p>Our client is looking for an experienced Vice President of Investor Relations to join a leading publicly traded global company in Jersey City, New Jersey. In this key leadership role, you will act as the primary liaison between the organization and its stakeholders, ensuring effective communication of financial performance and strategic initiatives. This position offers flexibility, with the option to work remotely or on-site two days per week for candidates based on the East Coast.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive investor relations strategies that align with the company's financial goals and long-term vision.</p><p>• Act as the primary point of contact for investors, analysts, and other stakeholders, ensuring clear and consistent communication.</p><p>• Manage and oversee financial reporting processes, including annual budgets and month-end close activities.</p><p>• Prepare and deliver presentations to investors, highlighting key business developments and financial performance.</p><p>• Collaborate with executive leadership to shape the company's narrative for the investment community.</p><p>• Analyze market trends and competitor activities to provide insights that drive strategic financial decisions.</p><p>• Ensure compliance with regulatory requirements and maintain transparency in all investor-related communications.</p><p>• Lead initiatives to attract and retain institutional investors by fostering strong relationships and trust.</p><p>• Monitor and evaluate the effectiveness of investor relations programs, making improvements as needed.</p><p>• Coordinate with internal teams to gather accurate data and reports for investor updates.</p>
<p>For over a decade, this organization has collaborated with stakeholders in sectors such as specialty pharmacies, manufacturers, prescribers, and payers to design solutions for the high-touch specialty pharmaceutical service model. Through integrated programs, innovative technology platforms, contracting strategies, and patient support services, the organization aims to enhance the patient journey.</p><p>Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>Primary Function:</strong></p><p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments.</li></ul>
<p>Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. </p><p><br></p><p>· Utilizes the Service Management tool to enter, track and maintain requests through completion</p><p>· Respond to phone, email, and in person requests for assistance</p><p>· Identifies and addresses trends in support issues and corrects the root cause.</p><p>· Interact with customers (internal and external) with a friendly and professional attitude, and work with them to improve department success</p><p>· Involved with projects throughout planning, design/ development activities, and execution. May lead small to medium initiatives such as rolling out software, acquisition team activities, plant wiring and remodels, etc. </p><p>· Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale</p><p>· Support mobile programs ensuring configuration changes meets business demands (Apple/IOS device programs and Mobile Device Management)</p><p>· Identify, recommend and implement opportunities to leverage technology and enhance process efficiencies that will best support business goals.</p><p>· Adhere to all department and company processes and policies.</p>
<p>Position Summary:</p><p>We are seeking a dynamic and hands-on Business Analyst to join our Portfolio & Wealth Advisory team. This role is pivotal in driving strategic initiatives, solving complex business challenges, and delivering impactful solutions through close collaboration with stakeholders and technical teams. The ideal candidate will have a strong background in relationship management, business process analysis, and technology-driven solution delivery within the wealth management domain.</p><p><br></p><p>Key Responsibilities:</p><p>Strategy & Planning</p><p>Partner with business leaders to understand strategic goals and translate them into actionable initiatives.</p><p>Identify opportunities for process improvement and technology enablement.</p><p>Requirement Gathering</p><p>Conduct detailed business analysis to capture functional and non-functional requirements.</p><p>Facilitate workshops, interviews, and documentation sessions with stakeholders.</p><p>Project Delivery</p><p>Lead cross-functional project teams from initiation through execution.</p><p>Ensure timely delivery of solutions aligned with business objectives and compliance standards.</p><p>Stakeholder Management</p><p>Serve as the primary liaison between Portfolio & Wealth Advisory stakeholders and technical teams.</p><p>Build and maintain strong relationships across departments to ensure alignment and transparency.</p><p>Data Analysis & Reporting</p><p>Analyze data to uncover trends, insights, and opportunities for optimization.</p><p>Develop and maintain dashboards and reports to track project progress and business performance.</p><p><br></p>
<p>Robert Half is seeking a motivated and detail-oriented <strong>Business Analyst</strong> for a hybrid onsite role in Summit, NJ. This is a <strong>contract-to-hire</strong> opportunity with a renowned organization in the <strong>insurance industry</strong>.</p><p>In this position, you will play a key role in bridging the gap between business and technology teams by gathering and analyzing business requirements, defining project scopes, and facilitating effective communication. If you are a solution-oriented professional with a strong understanding of business processes and insurance industry experience, we encourage you to apply! This role will be onsite 3 days a week and insurance industry experience is required.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with business stakeholders to gather, document, and analyze business requirements, ensuring alignment with project goals.</li><li>Serve as a <strong>liaison between business and technical teams,</strong> translating business needs into technical requirements and solutions.</li><li>Develop functional specifications and ensure all documentation is up-to-date and accurately reflects the project scope.</li><li>Conduct gap analysis and recommend strategies for process improvements based on business needs.</li><li>Facilitate meetings and discussions between stakeholders to ensure clear communication and alignment.</li><li>Support teams in project planning, testing, and implementation phases to meet deadlines and deliverables.</li><li>Utilize your insurance industry expertise to identify potential risks, opportunities, and unique technical needs.</li><li>Provide ongoing support to ensure the smooth adoption of system solutions by business users.</li></ul>
We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
We are looking for a skilled Sr. Software Engineer to join our dynamic team in New York, New York. This Contract-to-Permanent position offers an exciting opportunity to design and implement robust, cloud-based technology solutions that drive business success. Ideal candidates will have a passion for solving complex problems, optimizing data pipelines, and collaborating across departments to deliver impactful results.<br><br>Responsibilities:<br>• Design, develop, and manage scalable data engineering solutions using Agile methodologies.<br>• Facilitate seamless data exchange with external vendors and organizations, including integration of relevant systems.<br>• Collaborate closely with Data Analysts, Data Scientists, DBAs, and cross-functional teams to meet business objectives.<br>• Lead technical projects with a focus on efficiency, quality, scalability, and security.<br>• Continuously refine and enhance data pipelines to improve performance and reliability.<br>• Provide guidance to entry-level team members through code reviews and by promoting best practices.<br>• Implement data orchestration pipelines using tools like Argo or Airflow.<br>• Utilize analytic tools such as Python Pandas, R, Tableau, and Plotly to support data-driven decision-making.
We are looking for an experienced IT Auditor to join our team on a long-term contract basis in Woodbridge, New Jersey. In this role, you will be responsible for ensuring compliance with IT general controls and Sarbanes-Oxley (SOX) requirements, while maintaining operational efficiency and security. This position offers an excellent opportunity to leverage your expertise in IT auditing and contribute to the organization's commitment to high-quality standards.<br><br>Responsibilities:<br>• Conduct thorough audits of IT systems and processes to ensure compliance with IT general controls and SOX requirements.<br>• Develop and implement audit programs tailored to the organization's specific needs and industry standards.<br>• Evaluate IT systems, applications, and infrastructure for potential risks and vulnerabilities.<br>• Collaborate with cross-functional teams to identify areas for process improvement and recommend actionable solutions.<br>• Review documentation and evidence to validate adherence to internal controls and regulatory requirements.<br>• Monitor ongoing compliance with established IT governance frameworks and policies.<br>• Prepare detailed audit reports and presentations for management, highlighting findings and recommendations.<br>• Assist in the design and enhancement of IT control frameworks to improve overall system reliability.<br>• Provide guidance and training to stakeholders on IT compliance and audit best practices.
We are looking for a skilled Web Developer to join our team in Fairfield, New Jersey. In this role, you will design, develop, and maintain websites, ensuring functionality and user-friendly experiences. If you thrive in a fast-paced environment and have expertise in WordPress, front-end frameworks, and website hosting, we encourage you to apply.<br><br>Responsibilities:<br>• Build and customize WordPress websites, including creating sites from scratch and integrating plugins such as Elementor.<br>• Implement and manage front-end frameworks like React, Angular, Blazor, or jQuery to enhance website functionality.<br>• Develop and maintain APIs and ensure seamless integration with various systems.<br>• Optimize website hosting and ensure reliable performance across platforms.<br>• Write clean, efficient code using JavaScript, HTML, and PHP to support dynamic web applications.<br>• Conduct thorough testing, debugging, and troubleshooting to ensure website functionality and resolve issues.<br>• Collaborate with cross-functional teams to gather requirements and deliver tailored web solutions.<br>• Utilize tools such as Atlassian Jira to track bugs, manage tasks, and streamline project workflows.<br>• Apply Agile Scrum methodologies to ensure timely project delivery and continuous improvement.<br>• Administer and maintain websites, ensuring security, scalability, and content management system (CMS) updates.
We are looking for a skilled Backend Software Engineer to join our dynamic team in New York, New York. In this role, you will design and build scalable backend services, contribute to API development, and work on database management to support our real estate technology platform. This position offers the opportunity to collaborate with cross-functional teams to deliver high-quality, secure, and efficient software solutions.<br><br>Responsibilities:<br>• Develop and maintain backend systems and APIs for our real estate technology platform to ensure scalability and reliability.<br>• Collaborate with product managers, senior engineers, and other stakeholders to deliver software solutions in an agile environment.<br>• Troubleshoot and resolve software issues, optimize performance, and refactor legacy systems as needed.<br>• Write clean, modular, and well-documented code while adhering to best practices in software development.<br>• Create and maintain unit and integration tests to ensure the quality and stability of backend systems.<br>• Manage and optimize relational and non-relational databases, including migrations and modifications.<br>• Participate in DevOps processes such as deployment, environment configuration, and CI/CD workflows.<br>• Support internal teams by explaining backend features, integrations, and APIs to enhance adoption and usability.
<p>Robert Half Financial Services is recruiting for an AVP/VP Internal Auditor role for a global boutique Bank firm located in midtown Manhattan. Our client requires 6+ years Internal Audit experience at a Bank regulated by NYDFS or FRB/FED, with knowledge of Auditing various business areas such as Accounting, Third Party Risk, Regulatory Compliance, Treasury, and Risk Management. Must have at least one of the following certifications - CIA, CPA, CISA, CAMS. This role is hybrid remote requiring 2 days per week in the midtown Manhattan office.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Assist the Chief Auditor in the completion of the annual audit schedule of the New York Branch based upon the Bank’s accepted Risk Assessment Program and Audit Universe</li><li>Perform planning, testing and reporting of more complex auditable entities of the branch</li><li>Direct and/or participate in functional audits to assess the adequacy of the internal control environment</li><li>Examine and validate the assets, liabilities, income, expenses and related records of the Branch utilizing generally accepted auditing standards</li><li>Prepare audit reports assessing the internal control environment based upon the risk criteria approved by IAD. Recommend corrective action for noted weaknesses and discuss audit results with business groups and senior management.</li><li>Assist in the facilitation of the annual regulatory exam and other ad hoc regulatory reviews conducted by the New York Banking Department (NYSDFS) and Federal Reserve Bank (FRB) examiners</li><li>Assist management in maximizing efficiency and reducing cost through performing functional audits and participation in committee meetings</li><li>Actively promote integrated auditing concepts and use of technology and analytics in all aspects of the audit plan</li><li>Participate in applicable training to gain knowledge of more advanced audit techniques and/or gain subject matter expertise to auditable entities of the New York Branch</li></ul>
<p>We are looking for a dynamic Director of IT Applications to lead an application systems at our client's organization near Orange, Connecticut. This role involves aligning IT strategies with organizational priorities, driving innovation, and ensuring efficient and impactful delivery of application services across departments. The ideal candidate will excel in managing teams, overseeing complex programs, and maintaining a balance between daily operations and long-term strategic goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the development, deployment, and maintenance of clinical and non-clinical application systems.</p><p>• Collaborate with department leaders to ensure application projects are delivered efficiently, cost-effectively, and meet organizational objectives.</p><p>• Develop and execute application strategies in alignment with organizational goals and priorities.</p><p>• Lead and support strategic initiatives, including the introduction of new technologies and optimization of existing systems.</p><p>• Provide guidance and mentorship to IS analysts and department staff, fostering a collaborative and productive environment.</p><p>• Act as a key advisor to organizational leaders, offering insights on application delivery, strategy, and continuous improvement.</p><p>• Coordinate cross-functional teams to ensure the success of complex programs involving multiple users and stakeholders.</p><p>• Monitor and evaluate system performance, addressing issues and implementing enhancements as needed.</p><p>• Partner with IS leadership to identify opportunities for innovation and growth in application services.</p>
<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
<p>Location: Please note, this role is located in Stamford, Connecticut, on-site. Please only apply if you are local to Stamford, CT as only local candidates will be considered.</p><p><br></p><p>The <strong><u>Digital Transformation Change Manager</u></strong> is responsible for ensuring the successful adoption of new ways of working as the company transitions to its next-generation operating platform. This role exists to drive the people side of change across one of the company’s most critical initiatives—focusing on stakeholder engagement, communication, training, and behavior adoption to ensure that the technology transformation delivers lasting business value. Through proactive change planning, close partnership with functional leaders, and a deep understanding of organizational dynamics, the Change Manager helps teams navigate change, minimize resistance, and build sustained commitment to transformation goals.</p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><p>• Define, evolve, and implement the change management strategy to support enterprise transformation goals, ensuring alignment with overall business objectives.</p><p>• Integrate change plans with broader digital transformation milestones and timelines to drive cohesive execution.</p><p>• Build trust with senior leaders, functional teams, and transformation stakeholders to promote alignment, secure buy-in, and address concerns early.</p><p>• Develop and deliver clear, consistent messaging that connects the “why” behind changes to individual and team impact.</p><p>• Lead the implementation of detailed change plans, including readiness assessments, training plans, and feedback loops across business units.</p><p>• Track adoption, identify resistance or gaps, and adjust strategies to ensure successful uptake and minimal disruption.</p><p>• Drive behavioral change by supporting teams through the emotional and operational impacts of change, fostering a forward-looking, adaptable culture.</p><p>• Equip employees and leaders with the tools, knowledge, and support needed to operate effectively in the future state.</p><p>• Develop and deploy scalable, role-specific training to support adoption, working closely with functional leads and subject matter experts to ensure relevance and clarity.</p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in New York, New York. In this role, you will collaborate with cross-functional teams to streamline processes, ensure operational excellence, and contribute to systematic improvements. This position offers the opportunity to work in an agile environment while engaging with stakeholders across operations and technology.<br><br>Responsibilities:<br>• Analyze and interpret security settlement processes within capital markets, ensuring a thorough understanding of the settlement lifecycle.<br>• Collaborate with cross-functional teams to identify best practices and promote end-to-end process consistency.<br>• Develop and maintain dashboards and reports that provide actionable insights to monitor operational performance.<br>• Conduct detailed evaluations of data across multiple sources, reconciling discrepancies and recommending solutions.<br>• Work closely with developers to understand data structures, sources, and systematic processes during system development.<br>• Compile comprehensive PowerPoint presentations for senior leadership discussions.<br>• Identify and address data integrity and systematic issues across various platforms, ensuring prioritized fixes.<br>• Create detailed business and technical user stories within Jira to support agile team initiatives.<br>• Execute Python scripts and analyze logs using command-line tools to support data-driven decision-making.
<p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
IT Helpdesk Technician<br><br>Position Overview:<br>We are seeking a dedicated and customer-focused IT Helpdesk Technician to join our team. The IT Helpdesk Technician will serve as the first point of contact for employees or clients experiencing technical issues. In this role, you will troubleshoot and resolve hardware, software, and network problems, ensuring that end-users receive effective and timely support. This is a great opportunity to work in a dynamic environment where communication skills and a proactive approach to problem-solving are highly valued.<br><br>Key Responsibilities:<br><br>Provide first-level technical support to end-users via phone, email, and in-person interactions.<br>Diagnose and troubleshoot hardware, software, and network issues, escalating more complex problems to higher-level support teams when necessary.<br>Install, configure, and maintain computer systems, software, printers, and other peripherals.<br>Assist users with password resets, software navigation, and general technology-related inquiries.<br>Maintain accurate records of reported issues, actions taken, and resolutions in the helpdesk ticketing system.<br>Perform regular system updates, patches, and backups as directed by the IT team.<br>Educate end-users on best practices for hardware and software usage to minimize recurring issues.<br>Contribute to IT documentation, including creating user guides and maintaining an updated knowledge base.<br>Collaborate with the IT team to identify and implement process improvements to increase helpdesk efficiency.<br>Qualifications:<br><br>Associate degree in Information Technology, Computer Science, or a related field (or equivalent work experience).<br>Previous experience in an IT support or helpdesk role preferred.<br>Strong knowledge of Windows and MacOS operating systems.<br>Familiarity with hardware troubleshooting, including laptops, desktops, and peripherals.<br>Basic understanding of network concepts, such as TCP/IP, DNS, and VPNs.<br>Proficiency in Microsoft Office 365 and common business software.<br>Exceptional communication and interpersonal skills with a customer-oriented mindset.<br>Ability to work both independently and collaboratively in a fast-paced environment.<br>Strong organizational skills with attention to detail and the ability to prioritize tasks.<br>Additional Requirements:<br><br>Availability to occasionally work after hours or weekends to address critical IT issues or to participate in system upgrades.<br>Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.<br>This position offers an excellent opportunity to build your IT skill set while contributing to a growing team and supporting the organization’s day-to-day operations.
We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
