<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a manufacturing environment. Your expertise in troubleshooting, communication, and problem-solving will play a key role in supporting end users and maintaining system functionality.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and network issues for end users in a timely manner.<br>• Deliver exceptional customer service by addressing inquiries and resolving technical problems effectively.<br>• Troubleshoot and resolve issues related to laptops, mobile devices, and computer hardware.<br>• Assist with deploying and configuring PCs, operating systems, and mobile devices.<br>• Support ITSM processes and maintain accurate documentation of incidents and resolutions.<br>• Collaborate with team members to identify and implement improvements to service desk operations.<br>• Conduct training sessions for users to enhance their understanding of technical systems and processes.<br>• Review and maintain quality standards for technical support and customer interactions.<br>• Utilize REST API tools and other resources to provide advanced technical assistance.<br>• Provide production support within the manufacturing environment, ensuring minimal disruption to operations.
We are looking for an experienced Workplace Experience Ambassador to join our team in Nashville, Tennessee. In this contract role, you will play a pivotal part in creating a welcoming and efficient environment for employees and visitors alike. This position requires exceptional customer service skills, attention to detail, and the ability to manage multiple tasks in a dynamic workplace.<br><br>Responsibilities:<br>• Deliver outstanding customer service to all visitors, both internal and external, ensuring their needs are promptly addressed.<br>• Oversee front-of-house operations, including directing incoming inquiries and managing reception duties.<br>• Coordinate and support event and meeting setups, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and event calendars to ensure smooth scheduling.<br>• Collaborate with the facilities team to provide additional services as needed.<br>• Act as a representative of the team, fostering positive relationships and promoting the organization’s values.<br>• Ensure workspaces are well-organized and maintained to optimize the experience for all users.<br>• Utilize PC-based platforms to manage daily workflows and maintain operational efficiency.<br>• Address queries effectively and provide solutions with a high level of care and precision.<br>• Support catering and hospitality services as required to enhance events and meetings.
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p><strong>Project Coordinator</strong></p><p><strong>Location</strong>: Nashville, TN </p><p><br></p><p><strong>Employment Type</strong>: Full-Time Contract (6 months; Potential for Extension or Conversion) </p><p><strong>Overview</strong>:</p><p>We are seeking a detail-oriented and proactive Project Coordinator to join our dynamic team. This role thrives in a fast-paced, collaborative environment and is ideal for someone who enjoys working closely with customers and internal teams to ensure project success from start to finish.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver a personalized and creative experience to members throughout their project lifecycle</li><li>Coordinate project activities and ensure timely delivery of high-quality outcomes</li><li>Maintain exceptional customer satisfaction through effective communication and problem-solving</li><li>Collaborate with publishing and internal teams to ensure proper service package enrollment</li><li>Utilize various software tools to manage customer accounts and monitor for potential issues</li><li>Meet performance and quality metrics consistently</li><li>Drive process improvement initiatives within the department</li><li>Escalate issues and remove barriers to ensure project deadlines are met</li></ul><p><br></p>
We are looking for a dedicated Service Desk Personnel to join our team in Cookeville, Tennessee. This long-term contract position is ideal for someone with strong system administration expertise, particularly in supporting application-based platforms. In this role, you will play a key part in maintaining critical systems, resolving help desk tickets, and ensuring seamless workflows for the Tennessee Department of Health.<br><br>Responsibilities:<br>• Manage and resolve system-related help desk tickets using platforms such as Zendesk and ServiceNow, ensuring timely responses and resolutions.<br>• Administer and configure user permissions, automated workflows, and system settings for the Licensure and Regulation System.<br>• Process change requests, including password resets, status updates, and new user setups, while adhering to established timelines and protocols.<br>• Collaborate with cross-functional teams, including application coordinators and QA personnel, to address system issues and implement solutions.<br>• Maintain detailed documentation of system changes, user requests, and resolution updates using tools like SharePoint.<br>• Provide weekly status updates to stakeholders, ensuring transparency and progress tracking for ongoing tasks and configurations.<br>• Assist users with system-related inquiries and deliver exceptional customer service to support their needs.<br>• Ensure compliance with licensing and regulatory requirements in all system-related activities.<br>• Track and report time spent on tasks and tickets, maintaining accurate logs within ServiceNow.<br>• Identify opportunities for process improvement and contribute to the optimization of system workflows.
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P& L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with the company Mission, Vision and Shared Values.</p><p>Duties and responsibilities</p><ul><li>Manages and inspires team members to perform to their full potential, thus driving branch profitability.</li><li>Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.</li><li>Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.</li><li>Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.</li><li>Establish and build customer relationships through delivering exceptional service.</li><li>Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.</li><li>Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.</li><li>Works with Recruiting and District Supervisors to address branch staffing needs.</li><li>Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.</li><li>Oversees the following duties including but not limited to:</li><li>Approves and closes loans, as necessary.</li><li>Works with past-due customers by developing a plan for resolution.</li><li>Delegates all collection activity on a daily basis and follows up to ensure completion.</li><li>Process insurance claims for customers. Maintains proper insurance claims records and reports.</li><li>Telephones and sends collection material to past-due customers, as needed.</li><li>Accepts and posts payments.</li><li>Processes and reviews loan documentation.</li><li>Answers telephone, as needed.</li><li>Completes month-end reporting.</li><li>Approves branch expenses.</li><li>Signs checks for branch expenses, loans and money remittances.</li><li>Approves all supply requisitions.</li><li>Verifies cash by balancing cash drawers and maintaining cash count record.</li><li>Other duties as assigned by leadership.</li></ul><p><br></p>
<p><strong>Materials Planner (Contract) – Manufacturing Industry</strong></p><p><strong>Duration:</strong> 6–9 months</p><p><strong>About the Role:</strong></p><p>Our client, a leading manufacturer undergoing a financial and systems transformation, is seeking a <strong>Materials Planner</strong> to support material flow and inventory management during the company’s migration from SAP to SAP S/4 HANA. The Materials Planner will play a critical role in ensuring that raw materials and components are available to meet production schedules, customer demand, and quality standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Plan and manage material requirements to align with production schedules and customer demand.</li><li>Coordinate with procurement, suppliers, and production teams to ensure on-time delivery of materials.</li><li>Monitor inventory levels, lead times, and safety stock to avoid shortages or excess.</li><li>Analyze material usage and forecast requirements to maintain balance between cost and availability.</li><li>Support the transition to <strong>SAP S/4 HANA</strong> by adapting planning processes and ensuring accurate data migration.</li><li>Track supplier performance, resolve shortages or delivery issues, and escalate risks when necessary.</li><li>Collaborate with cross-functional teams to improve material planning processes and system accuracy.</li></ul><p><strong>Opportunity Highlights:</strong></p><ul><li>Key role ensuring supply chain stability during a system transformation.</li></ul>
<p>We are looking for an experienced Tax Manager to join our team in Franklin, Tennessee. This role offers the opportunity to lead and manage complex tax engagements while working with a diverse portfolio of clients. The ideal candidate will bring expertise in individual and entity tax matters and demonstrate strong leadership and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and review of individual and entity tax returns to ensure compliance with federal, state, and local regulations.</p><p>• Provide strategic tax planning and advisory services to high-net-worth individuals and businesses.</p><p>• Manage client relationships by addressing inquiries, offering solutions, and delivering high-quality service.</p><p>• Conduct research and analysis on complex tax issues, presenting findings and recommendations to clients.</p><p>• Utilize QuickBooks and other accounting software to streamline and maintain accurate financial records.</p><p>• Assist in entity formation processes, including tax implications and compliance requirements.</p><p>• Collaborate with internal teams to ensure timely and accurate completion of projects.</p><p>• Stay updated on changes in tax laws and regulations to provide informed guidance to clients.</p><p>• Train and mentor entry-level staff, fostering growth and knowledge-sharing.</p><p>• Participate in business development efforts by identifying opportunities to expand client services.</p><p><br></p><p>Qualified candidates contact Daniel Shomo</p>
<p>We are looking for a Technical Support Specialist to provide support for technical and administrative tasks, focusing on laptops, printers, and related equipment. This role is pivotal in maintaining the organization's IT infrastructure by configuring devices, resolving end-user issues, and managing network and system operations.</p><p><br></p><p><br></p><p><br></p>
<p><strong>Production Planner (Contract) – Manufacturing Industry</strong></p><p><strong>Duration:</strong> 6–9 months</p><p><strong>About the Role:</strong></p><p>Our client, a leading manufacturer currently undergoing a financial and systems transformation, is seeking a <strong>Production Planner</strong> to support operations during this period of change. The Production Planner will play a key role in ensuring efficient scheduling, material availability, and workflow coordination to meet customer demand and production goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain production schedules based on sales forecasts, demand, and capacity.</li><li>Coordinate with procurement, operations, and inventory teams to ensure timely availability of materials and resources.</li><li>Monitor production progress and adjust schedules to address changes in priorities, delays, or resource constraints.</li><li>Analyze data to identify bottlenecks, inefficiencies, or risks in the production process and recommend solutions.</li><li>Support the transition from SAP to SAP S/4 HANA by adapting planning processes to the new system.</li><li>Prepare reports on production performance, capacity utilization, and delivery timelines.</li><li>Work closely with manufacturing leadership to balance efficiency, cost, and customer delivery requirements.</li><li>Data management of customer master records for new and existing part numbers</li></ul><p><strong>Opportunity Highlights:</strong></p><ul><li>Critical role ensuring smooth production operations during a company-wide transformation.</li><li>Exposure to SAP S/4 HANA implementation environment.</li></ul>
<p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Network Engineer to join our client's IT department. As a Contract Network Engineer, you will play a vital role in the design, implementation, and maintenance of the organization's network infrastructure. This is a contract position offering an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design:</strong> Design and implement network infrastructure, including LAN, WAN, and data center networks, to meet the organization's requirements for performance, security, and scalability.</li><li><strong>Network Maintenance:</strong> Monitor and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points to ensure optimal performance and reliability.</li><li><strong>Security Implementation:</strong> Implement and manage network security measures, such as firewalls, intrusion detection systems, and VPNs, to protect the network from external threats.</li><li><strong>Network Troubleshooting:</strong> Diagnose and resolve network issues, perform network testing, and work with end-users to provide technical support for network-related problems.</li><li><strong>Capacity Planning:</strong> Evaluate network performance and capacity, making recommendations for upgrades or changes to accommodate the organization's growth.</li><li><strong>Documentation:</strong> Maintain accurate records of network configurations, changes, and updates to facilitate troubleshooting, auditing, and compliance.</li><li><strong>Vendor Collaboration:</strong> Collaborate with network equipment vendors and service providers to manage procurement, service agreements, and vendor relationships.</li><li><strong>Network Optimization:</strong> Identify opportunities for network optimization and cost reduction while maintaining or improving network performance.</li></ol><p><br></p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Franklin, Tennessee. In this role, you will manage critical accounting processes, ensuring accurate and timely invoicing, payment postings, and customer communications. The ideal candidate will bring strong organizational skills and a keen eye for accuracy to help maintain smooth financial operations.<br><br>Responsibilities:<br>• Collaborate closely with customers to address aging accounts and resolve outstanding balances.<br>• Generate and distribute aging reports to customers on a regular basis.<br>• Review and process system-generated invoices daily, while handling ad hoc invoicing tasks.<br>• Assist in preparing documentation and providing support during the annual audit.<br>• Create detailed credit and debit memos, as well as refunds, for approval.<br>• Ensure monthly reconciliations and true-ups are completed accurately and on time.<br>• Participate actively in weekly accounts receivable meetings, contributing updates and insights.<br>• Accurately and completely post payments to the appropriate accounts.
<p>Robert Half is seeking a <strong>Contract Systems Engineer</strong> to join our client's IT infrastructure team. In this role, you will be responsible for the design, implementation, maintenance, and optimization of the organization’s systems and infrastructure. This contract position is ideal for a detail-oriented professional with a strong technical background in systems architecture and enterprise IT environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>System Design & Implementation:</strong> Design and implement scalable, secure, and reliable systems to support business operations and growth.</li><li><strong>Infrastructure Maintenance:</strong> Administer and maintain Windows and/or Linux servers, virtualization platforms (e.g., VMware, Hyper-V), and cloud-based services (e.g., Azure, AWS).</li><li><strong>Performance Monitoring:</strong> Monitor system performance and troubleshoot issues to ensure high availability and efficiency of infrastructure.</li><li><strong>Security & Compliance:</strong> Implement system security protocols, manage patching schedules, and ensure compliance with organizational policies and industry regulations.</li><li><strong>Backup & Recovery:</strong> Manage backup solutions and disaster recovery plans to ensure data integrity and business continuity.</li><li><strong>Automation & Scripting:</strong> Develop automation scripts and tools (e.g., PowerShell, Python) to streamline system administration tasks.</li><li><strong>Documentation:</strong> Maintain technical documentation for configurations, processes, and procedures.</li><li><strong>Collaboration:</strong> Work closely with network engineers, developers, and support staff to resolve complex issues and support IT projects.</li></ul><p><br></p>
<p>Robert Half is seeking a Contract Data Analyst to join our client's team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol><p><br></p>
We are looking for a skilled ServiceNow Developer to join our team in Nashville, Tennessee. In this long-term contract role, you will leverage your technical expertise to design, develop, and optimize ServiceNow applications and workflows. This position requires a proactive individual who can collaborate across teams to deliver scalable solutions that align with business goals.<br><br>Responsibilities:<br>• Design and develop custom applications, workflows, and user interfaces on the ServiceNow platform.<br>• Utilize JavaScript, Glide, and client/server-side scripting to enhance platform functionality.<br>• Manage platform administration tasks, including user roles, instance upgrades, and module configuration.<br>• Implement and maintain system integrations using APIs to ensure seamless data exchange between platforms.<br>• Create and manage service catalogs and request workflows for an intuitive user experience.<br>• Automate business processes using Flow Designer and other ServiceNow tools.<br>• Develop dashboards and performance analytics reports to deliver actionable insights.<br>• Collaborate with cross-functional teams to ensure solutions align with organizational processes and objectives.<br>• Troubleshoot and resolve technical issues while adhering to best practices.<br>• Stay updated on ServiceNow features and enhancements to continuously improve the platform.
<p>Our client is looking for an experienced <strong>Accounting Manager</strong> to join their team <strong>in Murfreesboro</strong>, Tennessee. This is a <strong>contract </strong>position expected to last at least a couple of months, with potential for extension or transition to a permanent role. The ideal candidate will play a key role in overseeing accounting operations, ensuring compliance, and driving efficiency in financial processes.</p><p>Responsibilities:</p><p>• Oversee the month-end close process, ensuring preliminary reports are completed promptly and final close is achieved within four days.</p><p>• Manage customer billing operations and ensure accurate processing of invoices.</p><p>• Maintain and track fixed assets, ensuring proper documentation and compliance.</p><p>• Prepare and post journal entries, including adjustments, to ensure accurate financial reporting.</p><p>• Collaborate on manual budgeting and forecasting activities to support organizational planning.</p><p>• Ensure compliance with internal controls and external regulatory requirements, particularly for a publicly-held company.</p><p>• Supervise and lead the accounting team, ensuring deadlines are met and processes are streamlined.</p><p>• Coordinate audit preparation and address internal and external audit requests.</p><p>• Utilize Dynamics and Excel tools such as pivot tables, VLOOKUPs, and SUMIFs to analyze and manage financial data.</p><p>• Assist in transitioning financial systems to new platforms as needed.</p>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
<p><strong>Location:</strong> Mostly Remote (occasional travel required)</p><p><br></p><p><strong>Industry:</strong> Industrial Manufacturing</p><p><br></p><p>Ready to take your FP& A expertise to the next level? Robert Half is partnering with a rapidly growing industrial manufacturing firm to find a seasoned <strong>FP& A Manager</strong> who can lead strategic financial planning initiatives and drive impactful decision-making. This is an exciting opportunity to join a dynamic organization experiencing rapid expansion and innovation in the manufacturing sector.</p><p><br></p><p><strong>About the Company:</strong></p><p>Our client is an industry-leading, growth-oriented manufacturing firm that prides itself on innovation, efficiency, and delivering high-quality products. With an ambitious acquisition strategy and a commitment to operational excellence, this company offers a dynamic and rewarding work environment for its team members.</p><p><br></p><p><strong>Your Role as FP& A Manager:</strong></p><p>As the FP& A Manager, you will directly contribute to the organization's strategic goals by spearheading budgeting, forecasting, financial planning, and modeling efforts. You will also play a critical role in acquisition due diligence and data analytics, providing decision-makers with actionable insights. The ideal candidate is a collaborative, detail-oriented leader with strong financial expertise and a proven track record of success in manufacturing.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Budgeting and Forecasting:</strong> Direct and lead the budgeting and forecasting process, ensuring accuracy and alignment with organizational priorities.</li><li><strong>Strategic Planning:</strong> Develop and present strategic financial plans that support the company's growth initiatives, including acquisition opportunities.</li><li><strong>Financial Modeling:</strong> Create and manage complex financial models that analyze business scenarios and support decision-making across functions.</li><li><strong>Due Diligence:</strong> Support acquisition analysis by conducting financial due diligence, risk assessment, and performance modeling for potential targets.</li><li><strong>Data Analytics:</strong> Leverage data visualization tools to translate complex financial data into actionable insights for stakeholders.</li><li><strong>Collaboration:</strong> Partner with cross-functional teams, including accounting, manufacturing operations, and executive leadership, to meet organizational goals.</li></ul>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
<p>Our client within the healthcare space, located in Franklin, TN, is seeking a detail-oriented Benefits Coordinator to join their team in a long-term contract role. This hybrid position is ideal for someone with foundational administrative and data entry experience who is ready to take on expanded responsibilities in managing employee benefits programs and documentation processes. You’ll play a key role in supporting the organization's benefits administration, compliance efforts, and employee onboarding activities while ensuring accuracy across systems.</p><p><br></p><p>Responsibilities: Assist in administering employee benefits programs by organizing and maintaining accurate records and documentation. Serve as a primary point of contact for employee inquiries about benefit options, ensuring responses are clear and detail oriented. Support open enrollment processes, including data entry and verification related to benefits elections. Audit admission documentation and employee demographic details within systems to ensure completeness and accuracy. Manage and update benefits-related logs and track benefit changes or updates with precision. Collaborate with HR and administrative teams to ensure benefits data aligns with organizational policies and procedures. Conduct routine reviews of system-generated reports to identify discrepancies and support corrective actions. Help maintain compliance with employment and benefits regulations by monitoring adherence to company and federal policies. Coordinate with vendors and assist in resolving straightforward benefits issues, escalating to leadership as needed. Participate in initiatives to streamline benefits processes and improve employee understanding of available options.</p>
<p>Robert Half is seeking a Contract .NET Developer to join our client's development team. As a Contract .NET Developer, you will be responsible for designing, developing, and maintaining software solutions using the .NET framework. This role offers an exciting opportunity to work on diverse projects with a reputable organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Software Development:</strong> Design, code, test, debug, and document software applications using the .NET framework and related technologies.</li><li><strong>Application Maintenance:</strong> Maintain and enhance existing .NET applications by identifying areas for modification, improvement, and optimization.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to gather requirements, analyze needs, and develop software solutions that meet business objectives.</li><li><strong>Database Integration:</strong> Develop and optimize database-related functionalities within applications, ensuring efficient data storage and retrieval.</li><li><strong>Code Reviews and Testing:</strong> Conduct code reviews to ensure code quality, performance, and adherence to coding standards. Perform thorough testing to identify and resolve any issues.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for developed applications, including system designs and user manuals.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and troubleshooting assistance for developed applications, ensuring smooth operation and addressing user-reported issues.</li></ol><p><br></p>
