<p>We are looking for a dedicated Customer Service Representative for a remote opportunity. In this long-term contract position, you will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and delivering exceptional service. This role is ideal for individuals who thrive in a fast-paced environment and are committed to maintaining high-quality standards.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries via phone, email, or other communication channels promptly and professionally.</p><p>• Assist customers with payment processing, billing issues, and account-related concerns.</p><p>• Provide guidance and information on insurance and financial services products to customers.</p><p>• Maintain accurate customer records and document all interactions using company systems.</p><p>• Collaborate with other departments to resolve complex customer issues and ensure satisfaction.</p><p>• Monitor and report on key performance indicators (KPIs) to track service quality and efficiency.</p><p>• Facilitate training sessions for new team members and contribute to continuous improvement initiatives.</p><p>• Handle Spanish-language customer interactions when required, ensuring clear communication.</p><p><br></p><p>If you are looking to grow in your customer service career, please APPLY TODAY! 515.706.4974 or go to our Robert Half website.</p>
<p>Customer Service Representative – SME Accelerate Team Assistant</p><p><br></p><p>Type: Long-Term Contract</p><p><br></p><p>About the Role</p><p>We are seeking a Customer Service Representative to join our SME Accelerate team. This role focuses on delivering exceptional customer service related to sales, promotions, installations, and communications, while ensuring compliance and accuracy in all processes. The ideal candidate will have JD Edwards (JDE) experience and the ability to work within well-defined procedures in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p>Provide customer services relating to sales, sales promotions, installations, and communications.</p><p>Maintain strong customer relationships and resolve claims and complaints fairly and effectively in compliance with consumer laws.</p><p>Validate and process purchase orders accurately using JDE and other systems.</p><p>Ensure accuracy of data entry and proactively address discrepancies.</p><p>Keep detailed records of customer interactions, inquiries, complaints, and resolutions.</p><p>Support internal teams by providing timely responses and assisting with administrative tasks.</p><p>Develop improvement plans based on customer feedback and surveys.</p><p>Collaborate with cross-functional teams to implement initiatives that inform and educate customers.</p><p><br></p>
<p>We are looking for a detail-oriented Billing Analyst to join our team in Nashville, TN. In this role, you will oversee critical billing operations and ensure accuracy in financial transactions and records. As part of the team, you will contribute to maintaining streamlined processes and providing exceptional service to internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review invoices to ensure accurate billing for clients and vendors.</p><p>• Manage accounts receivable processes, including tracking payments and resolving discrepancies.</p><p>• Utilize Aderant and Costpoint systems to execute billing and financial tasks efficiently.</p><p>• Collaborate with the export customer service team to address billing inquiries and ensure timely resolutions.</p><p>• Monitor and maintain accurate financial records, ensuring compliance with company policies and regulations.</p><p>• Generate reports related to billing activities and provide insights on financial performance.</p><p>• Identify and implement improvements to streamline billing operations and enhance accuracy.</p><p>• Communicate effectively with clients and team members to clarify billing details and resolve issues.</p><p>• Support audits and reconciliations by providing necessary documentation and records.</p><p>• Ensure adherence to deadlines for billing cycles and financial reporting.</p>
<p> <strong>Senior FP& A Analyst</strong></p><p>Are you a highly analytical finance professional with a passion for data-driven decision-making? Our team is seeking a Senior FP& A Analyst to take an active role in shaping our financial planning, budgeting, forecasting, and analysis efforts. This is a fantastic opportunity to collaborate cross-functionally and provide impactful financial insights that drive strategic growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop annual budget, variance analysis and participate in forecasting activities.</li><li>Conduct deep-dive analysis of large data sets and clearly communicate results to both finance and operations teams.</li><li>Manage end-to-end analytics, including requirements gathering, data processing, analysis, deliverables, and presentations.</li><li>Develop and deliver clear visualizations and concise presentations based on financial data.</li><li>Produce KPI reporting using SQL and Power BI; proactively design and automate dashboards for senior leadership.</li><li>Respond to ad hoc requests from across the organization, delivering reports and actionable insights promptly.</li><li>Build and track ROI models for strategic investments.</li><li>Perform variance analysis and partner with stakeholders to identify key performance drivers.</li><li>Support business leaders with financial advice, transparent updates, and clear prioritization.</li><li>Contribute ideas to improve processes, performance, and cost-effectiveness.</li></ul>
<p>Position Overview</p><p>We are seeking a Help Desk Specialist / Client Support Technician to provide onsite technical support for end users. This role is responsible for troubleshooting hardware and software issues, supporting Windows and Microsoft Office environments, and delivering excellent customer service to internal clients.</p><p>Key Responsibilities</p><ul><li>Provide first-level technical support for Windows operating systems, Microsoft Office, and local applications</li><li>Troubleshoot and resolve hardware, software, and peripheral issues in a timely manner</li><li>Respond to help desk tickets, phone calls, and walk-up requests with a customer-first mindset</li><li>Document incidents, resolutions, and procedures accurately within the ticketing system</li><li>Escalate unresolved or complex issues to appropriate teams as needed</li><li>Follow established IT policies, procedures, and service standards</li><li>Participate in onboarding and job shadowing until able to work independently</li></ul>
We are looking for a Financial Planning & Analysis Manager to join our team in Nashville, Tennessee. This role will play a pivotal part in shaping our finance operations as we continue to grow. Reporting directly to the Director of FP& A, this position is ideal for someone who thrives in dynamic environments, enjoys solving complex challenges, and takes initiative in driving impactful financial strategies.<br><br>Responsibilities:<br>• Lead budgeting, forecasting, and monthly financial reporting processes to support business objectives.<br>• Collaborate with the Director of FP& A to refine financial models and enhance reporting frameworks.<br>• Develop and optimize data layers and reporting structures to improve decision-making capabilities.<br>• Manage project timelines and deliverables, ensuring alignment with organizational goals.<br>• Work closely with teams across Accounting, Operations, IT, Sales, and Client Services to enhance cross-functional processes.<br>• Bring clarity and structure to financial projects and recurring workflows.<br>• Analyze and improve processes across departments, identifying areas for operational efficiency.<br>• Provide leadership and mentorship to a Financial Analyst, planned for later recruitment.<br>• Drive accountability and ensure progress on key finance initiatives throughout the year.
<p><strong>Prestigious client | Strategic finance | Immediate impact</strong></p><p>Our client is in need of an experienced <strong>Controller</strong> for an interim engagement in <strong>Nashville, TN</strong>. This fast-growing organization requires a hands-on leader who can step in quickly to manage financial operations, drive strategic initiatives, and ensure accurate reporting during a critical growth phase.</p><p>If you thrive in dynamic environments where precision, collaboration, and process improvement matter, this opportunity is for you.</p><p><br></p><p><strong>What you’ll handle</strong></p><ul><li>Lead budgeting, forecasting, and variance analysis</li><li>Prepare and deliver monthly and quarterly financial reports</li><li>Develop financial models to support strategic decisions</li><li>Partner with Accounting and Operations to streamline processes</li><li>Ensure compliance with financial policies and internal controls</li><li>Analyze KPIs and trends to guide business performance</li><li>Drive process and system improvements tied to finance transformation</li><li>Provide leadership and mentorship to team members</li></ul>
<p>Our client is seeking an experienced Azure/M365 Engineer to join their team, supporting cloud transformation and optimization initiatives. In this role, you’ll play a critical part in designing, implementing, and maintaining Microsoft Azure and M365 environments in line with security standards, business goals, and cloud strategy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and manage Azure and M365 infrastructure components, including virtual machines, networking, storage, databases, and collaboration platforms.</li><li>Integrate and support hybrid environments by connecting on-premises systems with Azure/M365 services.</li><li>Lead efforts in identity and access management (IAM), including SSO, MFA, and privileged access management.</li><li>Develop and maintain infrastructure-as-code templates using tools like Terraform and PowerShell.</li><li>Implement best practices for scalability, security, cost optimization, and resource monitoring.</li><li>Collaborate across Infrastructure, Security, DevOps, and Application teams to support deployments, troubleshoot incidents, and enforce governance policies.</li><li>Produce architecture diagrams, deployment guides, and technical documentation for planned initiatives.</li><li>Manage cost controls, backup, disaster recovery solutions, and ensure compliance with both internal policies and industry regulations.</li><li>Conduct regular audits, compliance checks, and optimization reviews of Azure/M365 environments.</li><li>Drive automation and continuous improvement initiatives using tools such as PowerAutomate, Logic Apps, and Python scripting.</li><li>Stay current with platform updates and emerging cloud technologies.</li></ul>
<p>We are looking for a detail-oriented Executive Assistant/Bookkeeper to join our team in Nashville, Tennessee. In this role, you will handle essential financial tasks and administrative duties to ensure smooth operations within a dynamic environment. The ideal candidate will have a proactive approach and strong organizational skills to manage bookkeeping, scheduling, and client interactions.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records, including tracking expenses.</p><p>• Oversee scheduling and calendar management to optimize workflows.</p><p>• Handle communication with clients and vendors, providing timely updates and support.</p><p>• Manage databases and ensure all documentation is properly organized and accessible.</p><p>• Coordinate with external partners, such as accountants or auditors, when necessary.</p><p>• Support administrative tasks, including preparing meeting agendas and recording action items.</p><p>• Assist with project tracking and ensure deadlines are met efficiently.</p><p><br></p><p>To learn more about this position, contact Frank Corrigan</p>
<p>We are looking for an experienced Accounting Manager to join our healthcare client located in the Brentwood, Tennessee. In this role, you will oversee financial reporting, budgeting, and ensure the accuracy of financial statements. This position involves collaboration with leadership teams to maintain precise data tracking and support business operations. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze financial statements and reports for multiple clinic locations.</p><p>• Ensure correct recording and management of patient payments and insurance claims.</p><p>• Execute month-end closing procedures with accuracy and timeliness.</p><p>• Support the budgeting process by compiling and reviewing financial data.</p><p>• Monitor budget performance and analyze variances against actual results.</p><p>• Supervise all revenue billing activities, ensuring compliance and efficiency.</p><p>• Manage accounts receivable processes, including regular reviews with clinic managers.</p><p>• Track and oversee organizational spending to maintain financial control.</p><p>• Provide documentation and schedules for both internal and external audits.</p>
<p>We are looking for an experienced Finance Manager to join our growing client in Franklin, Tennessee. In this role, you will oversee financial operations, analyze performance metrics, and provide strategic insights to support organizational goals. This position requires a hands-on approach to budgeting, financial reporting, and departmental leadership to ensure efficiency and accuracy across all sites.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and present comprehensive financial reports that guide managerial decision-making.</p><p>• Evaluate costs, pricing, and sales outcomes to assess company performance against business plans.</p><p>• Develop financial trends and projections to support long-term planning.</p><p>• Identify opportunities for cost reduction through detailed reviews and evaluations.</p><p>• Lead the finance department by establishing objectives and creating a structured framework for success.</p><p>• Coordinate and manage the company-wide budgeting process, ensuring alignment across multiple sites.</p><p>• Collaborate with various departments to align budgetary goals with organizational strategies.</p><p>• Maintain and manage site additions in Sage Intacct, ensuring system accuracy.</p><p>• Serve as the subject matter expert to enhance the efficiency and impact of the finance team.</p><p>• Partner with leadership teams to foster collaboration and achieve organizational objectives.</p>
<p>Our client is looking for an experienced <strong>Payroll Manager</strong> to join their team on a <strong>contract </strong>basis in <strong>Franklin</strong>, Tennessee. This role involves overseeing payroll operations for a large workforce across multiple states, ensuring accuracy and compliance in all processes. The position is <strong>onsite </strong>and provides an excellent opportunity to showcase your leadership skills and expertise in payroll management.</p><p><br></p><p>Responsibilities:</p><p>• Manage payroll processing for a large, multi-state workforce, ensuring timely and accurate payments.</p><p>• Oversee manual payroll operations and address complex payroll challenges.</p><p>• Ensure compliance with state and federal payroll regulations across multiple jurisdictions.</p><p>• Utilize <strong>Paycom </strong>software to streamline payroll activities and reporting.</p><p>• Collaborate with the accounting manager to maintain payroll accuracy and resolve discrepancies.</p><p>• Handle payroll for a workforce of over 2,000 employees, demonstrating attention to detail and efficiency.</p><p>• Provide leadership and guidance to the payroll team, fostering a productive work environment.</p><p>• Maintain detailed records and documentation to support audits and reporting requirements.</p><p>• Address employee inquiries regarding payroll, resolving issues professionally and promptly.</p>
<p><br></p><p><strong> </strong></p><p>Robert Half is partnering with a client seeking experienced family law attorneys to support an ongoing legal research and content development initiative.</p><p> </p><p><strong>Key Details:</strong></p><ul><li>Start Date: January 2026</li><li>Duration: 3 months (with potential extension)</li><li>Pay Rate: $40/hour</li><li>Location: Remote</li><li>Hours: 5–15 hours per week</li></ul><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Draft, review, and revise practical guidance articles on family law topics.</li><li>Review and update affidavits, agreements, and related family law documents.</li><li>Add state-specific “how-to” guidance based on applicable laws, local customs, and best practices.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li>Juris Doctor (JD) from an accredited law school.</li><li>Active bar membership in one or more of the following states:</li><li> <strong><em>Louisiana, Colorado, North Carolina, Tennessee, Connecticut, Ohio, Virginia, Michigan, Florida</em></strong><em>.</em></li><li>Minimum 5 years of experience practicing family law.</li><li>Strong background in drafting affidavits, agreements, and similar documents.</li><li>Exceptional writing, editing, and legal research skills.</li><li>Proficiency in Microsoft Word (including track changes) and online research tools.</li><li>Excellent communication skills and ability to meet deadlines.</li><li>Highly organized, detail-oriented, and self-motivated.</li></ul><p> </p><p><strong>Important: Candidates must have 5+ years of RECENT family law experience and be barred in at least one of the listed states to be considered.</strong></p>
<p>Our growing client is looking for a skilled and detail-oriented <strong>Senior Tax Accountant</strong> to join their team on a <strong>contract </strong>basis. This role focuses on <strong>indirect tax compliance</strong> for a multi-state, multi-entity structure and offers the opportunity to contribute to high-impact projects. Based in Brentwood, Tennessee, this remote position involves handling complex tax-related tasks to support accurate reporting and integration efforts.</p><p><br></p><p>Responsibilities:</p><p>• Oversee indirect tax compliance across multiple states and legal entities, ensuring accuracy and timeliness.</p><p>• Manage acquisition-related integration work, including system setups and testing for tax rules.</p><p>• Configure subscription billing systems to align with indirect tax requirements.</p><p>• Review and address gaps in product code setups to ensure proper tax calculations.</p><p>• Support the integration of D365 with Vertex software for multiple entities.</p><p>• Validate and manage tax-exempt certificates to maintain compliance.</p><p>• Prepare and file indirect tax returns while addressing any backlog issues.</p><p>• Ensure accurate tax reporting during system integrations and post-acquisition processes.</p><p>• Execute special projects within Vertex software as required to improve tax operations.</p><p>• Collaborate with the tax team to enhance processes and resolve inconsistencies.</p>
<p>Our client is an established and well-respected public accounting firm seeking to hire an experienced Accounting Manager to join their team in Franklin, Tennessee. In this role, you will provide expert guidance on complex accounting matters, oversee client engagements, and lead a team in delivering exceptional advisory services. This position offers the opportunity to collaborate with clients on technical accounting challenges and drive impactful financial solutions.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert advice on U.S. accounting standards and emerging regulations, ensuring clients remain compliant with evolving requirements.</p><p>• Support clients in implementing new accounting standards, such as revenue recognition and lease accounting.</p><p>• Assist with financial reporting for transactions including IPOs, mergers, acquisitions, and complex financing structures.</p><p>• Deliver technical accounting guidance for financial instruments and fresh-start accounting post-bankruptcy.</p><p>• Build and maintain strong relationships with clients, acting as a trusted advisor on financial matters.</p><p>• Prepare and present detailed reports and presentations to communicate technical concepts and project updates.</p><p>• Oversee multiple engagements, managing budgets, timelines, and deliverables to ensure high-quality outcomes.</p><p>• Monitor financial metrics for engagements and provide regular reports to leadership.</p><p>• Supervise and mentor team members, fostering growth and collaboration.</p><p>• Promote a team-oriented environment that encourages innovation and excellence.</p>
<p>Our client is looking for an experienced <strong>Leave Advisor</strong> to join their team in <strong>Brentwood</strong>, Tennessee. This <strong>Contract </strong>position offers a dynamic opportunity to manage leave administration processes while ensuring compliance with federal and state regulations. The role follows a hybrid schedule, requiring in-office presence from Monday to Wednesday and remote work on Thursday and Friday. The position does have a potential for contract-to-hire for the right person.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete leave management cycle, including continuous and intermittent leaves, from initial notification to return-to-work coordination.</p><p>• This is a very <strong>manual process</strong>, so the ideal candidate will have hands-on experience filling out forms.</p><p>• Administer and ensure compliance with federal and state leave programs, such as FMLA, ADA, and other applicable regulations.</p><p>• Communicate effectively with employees to provide updates on leave status and clarify their responsibilities.</p><p>• Coordinate leave benefits with workers’ compensation and disability programs to ensure seamless integration.</p><p>• Work closely with managers to arrange modified schedules and facilitate smooth return-to-work transitions.</p><p>• Ensure accurate timesheet entries and maintain up-to-date records for all leave-related documentation.</p><p>• Support accommodation requests under ADA and collaborate with HR Business Partners to address employee needs.</p><p>• Manage additional time-off programs in line with company policies and legal requirements.</p><p>• Assist in drafting and updating leave policies to align with evolving regulatory standards.</p><p>• Uphold confidentiality and secure recordkeeping of sensitive medical documentation.</p>
<p>Our client is seeking an experienced Litigation Paralegal to join their law firm in Nashville, Tennessee. In this role, you will provide essential legal support for complex family law and business litigation cases, collaborating closely with attorneys to ensure thorough case preparation and management. This position requires someone with strong attention to detail, excellent organizational skills, and the ability to handle high-pressure situations effectively.</p><p><br></p><p>• Assist attorneys in preparing trial binders, notebooks, and other materials for hearings, depositions, and trials.</p><p>• Manage electronic discovery processes, including document reviews, coding, and production using platforms such as Relativity.</p><p>• Participate in depositions, mediations, and trials, handling logistics, exhibits, and witness preparation.</p><p>• File and serve legal documents such as motions, briefs, and appendices in both state and federal courts.</p><p>• Maintain and organize case files, databases, and discovery materials for efficient access and review.</p><p>• Conduct legal and internet research to gather relevant case information and resources.</p><p>• Ensure compliance with rules of evidence and trial procedures during case preparation.</p><p>• Oversee docket calendar management and track critical case deadlines.</p><p>• Coordinate with IT personnel and vendors to resolve discovery and document-related issues.</p><p>• Prepare and issue subpoenas, ensuring proper service and documentation.</p>
