<p>We are looking for a detail-oriented Payroll Customer Service specialist for a 3-month contract to support a busy customer service operation in Kansas. This contract position focuses on assisting customers over the phone, handling service inquiries with care, and entering information accurately into company systems. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage both inbound and outbound interactions while maintaining a high standard of service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, courteous assistance with payroll-related questions and service requests.</p><p>• Place outbound calls as needed to follow up on open issues, confirm information, or provide status updates to customers.</p><p>• Enter orders, service details, and customer information into internal systems with a high degree of accuracy.</p><p>• Resolve routine customer concerns by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed.</p><p>• Maintain clear and organized records of customer interactions, updates, and resolutions during each contact.</p><p>• Work within a call center setting to manage daily call volume efficiently while meeting service expectations.</p><p>• Escalate complex inquiries to the appropriate team when issues require additional research or specialized support.</p>
We are looking for an experienced Accounts Payable Manager to lead a high-performing payables function for our operations in DeSoto, Kansas. This role oversees daily invoice processing and payment activities while strengthening controls, improving consistency, and supporting efficient financial operations. The ideal candidate brings strong leadership skills, deep knowledge of accounts payable practices, and a commitment to building productive vendor and internal business relationships.<br><br>Responsibilities:<br>• Lead, develop, and evaluate the accounts payable team, including recruiting, training, performance management, and day-to-day prioritization of work.<br>• Establish, document, and update accounts payable policies and standard procedures to promote accuracy, compliance, and operational efficiency.<br>• Oversee recurring reporting obligations and ensure required annual submissions are completed correctly and on schedule.<br>• Manage vendor payment programs and help maintain timely, accurate disbursement processes across approved payment methods.<br>• Administer the company purchasing card and travel and expense card programs, including oversight of related expense tools and policy adherence.<br>• Support accounts payable technology updates, process improvements, and implementation of new tools or enhancements impacting the function.<br>• Foster strong supplier relationships by addressing payment concerns, resolving issues professionally, and promoting clear communication.<br>• Review invoice coding, payment batches, check runs, and ACH activity to help ensure transactions are processed accurately and in accordance with internal controls.<br>• Contribute to additional departmental or organizational priorities as needed.