We are looking for an Operations Specialist to support daily business activity and help maintain efficient coordination across procurement, shipping, receiving, and reporting functions. This contract opportunity is well suited for someone who is highly organized, comfortable working with operational systems, and confident managing detailed administrative tasks. In this role, you will collaborate with internal stakeholders and external partners to keep materials, documentation, and workflows moving accurately and on schedule.<br><br>Responsibilities:<br>• Manage day-to-day operational records and transactions within business systems such as NetSuite or SAP to ensure accurate processing and visibility.<br>• Monitor incoming and outgoing shipments, confirm delivery activity, and help resolve delays or discrepancies that affect timelines.<br>• Assist with purchasing support and inventory-related coordination to maintain steady material flow across operations.<br>• Prepare, update, and maintain spreadsheets and operational reports in Microsoft Excel for tracking, analysis, and status reporting.<br>• Communicate with internal departments and outside vendors to align on orders, shipment activity, and operational priorities.<br>• Support shipping and receiving functions by reviewing documentation, organizing information, and keeping records current.<br>• Respond to inbound inquiries related to operational status, shipment updates, and coordination needs in a clear and courteous manner.
We are looking for an experienced Operations Manager to lead transportation and freight brokerage activities in Southlake, Texas. This position is responsible for keeping shipments moving efficiently, strengthening service performance, and guiding a team that supports carriers and customers throughout the shipping process. The ideal candidate brings strong leadership, sound operational judgment, and a deep understanding of transportation logistics in a fast-paced environment.<br><br>Responsibilities:<br>• Direct day-to-day brokerage and transportation operations, ensuring freight is planned, assigned, monitored, and completed with a high level of service.<br>• Manage shipments from initial booking through final delivery, maintaining visibility across each stage and resolving exceptions quickly.<br>• Balance load coverage, margin performance, and customer expectations to support both operational success and profitability.<br>• Track shipment activity closely and take immediate action to address delays, disruptions, or carrier-related challenges.<br>• Create and refine operating workflows that improve consistency, efficiency, and the ability to support business growth.<br>• Lead, coach, and support coordinators, dispatch staff, and carrier sales team members to strengthen overall team performance.<br>• Set measurable performance standards, review results regularly, and provide feedback that encourages employee development.<br>• Build productive relationships with shippers, carriers, and customers while serving as a point of escalation for service concerns.<br>• Negotiate transportation rates and service terms with external partners to maintain competitive and reliable solutions.