Results for Customer Service Jobs in Columbia, SC

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Customer Service Representative

Lexington, SC
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client interactions and ensure a positive service experience for customers in Lexington, South Carolina. This Long-term Contract opportunity is ideal for someone who can manage multiple priorities, communicate clearly, and maintain strong attention to detail in a fast-paced setting. The role requires a dependable, detail-oriented individual who can handle a high volume of inquiries while staying organized and focused on accurate service and order support. Responsibilities: • Respond to incoming customer calls and messages with professionalism, providing timely assistance and clear information. • Enter and update customer orders accurately, ensuring all details are recorded correctly in internal systems. • Manage several tasks at once while keeping work organized and service levels consistent throughout the day. • Support both inbound and outbound customer communication related to questions, order status, and general account needs. • Document customer interactions thoroughly to maintain accurate records and support follow-up activity. • Use customer service platforms, including CRM tools such as Salesforce when applicable, to track requests and resolutions. • Maintain reliable performance during standard business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m.. • After completing training and meeting connectivity requirements, participate in a limited remote work schedule as approved.
2026-10-14T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a bilingual customer service representative to support mortgage-related customer inquiries in Columbia, South Carolina. This Contract to Permanent opportunity is ideal for someone fluent in Spanish and English who brings strong call center or banking experience and enjoys guiding customers through detailed service conversations. The person in this role will help deliver responsive, accurate support while building knowledge of licensing requirements tied to mortgage servicing. Candidates must either already hold the required mortgage licensing credentials or be prepared to complete the necessary licensing process, including applicable state requirements, within the first 90 days of employment. Responsibilities:• Handle incoming and outgoing customer calls in both Spanish and English, providing clear and attentive support on mortgage-related questions and account needs.• Assist customers with service requests, account updates, and general inquiries while maintaining accuracy and a high level of care in every interaction.• Enter and update customer information in internal systems to ensure records remain complete, current, and properly documented.• Resolve routine service issues efficiently and escalate more complex concerns to the appropriate team when needed.• Explain processes, next steps, and required documentation in a way that helps customers feel informed and supported.• Maintain productivity and service standards in a call center environment with consistent attention to quality and compliance.
2026-10-14T00:00:00Z

2 results for Customer Service in Columbia, SC