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8 results for Customer Service in Columbia, SC

Call Center Specialist
  • Irmo, SC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Call Center Specialist to join our team in Irmo, South Carolina. In this contract position, you will play a key role in providing exceptional customer support by managing inbound calls and maintaining accurate records. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Respond promptly and professionally to a high volume of inbound customer calls.<br>• Record and organize messages using shared spreadsheets to ensure accurate tracking.<br>• Create and update case files in Salesforce to support efficient workflow and case management.<br>• Monitor call center activity to reduce missed calls and ensure timely responses.<br>• Maintain detailed documentation of customer interactions and feedback.<br>• Collaborate with team members to resolve customer inquiries and escalate issues as needed.<br>• Utilize customer service software and tools to streamline call handling processes.<br>• Identify opportunities for process improvements to enhance customer satisfaction.<br>• Adhere to company policies and procedures while providing outstanding service.
  • 2025-10-29T17:49:14Z
Front Desk Coordinator
  • Columbia, SC
  • onsite
  • Temporary
  • 15.20 - 17.60 USD / Hourly
  • <p>We are looking for an organized and personable <strong>Afternoon/Evening</strong> Front Desk Coordinator to join our team on a contract basis in Columbia, South Carolina. In this role, you will oversee front desk operations, ensuring smooth daily activities and exceptional service for all visitors and staff. This position requires strong multitasking abilities, attention to detail, and a proactive approach to maintaining a welcoming and efficient environment.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain the front desk area by ensuring all materials, such as welcome packets and program flyers, are accessible and properly stored.</p><p>• Monitor and manage front desk equipment, including computers, printers, and copiers, submitting maintenance requests or ordering supplies as needed.</p><p>• Greet and assist visitors promptly, ensuring proper check-in procedures are followed or notifying appropriate staff of their arrival.</p><p>• Oversee cash handling processes, including verifying petty cash, balancing the till, and ensuring accurate financial reporting to the finance department.</p><p>• Process payments for memberships, programs, and assessments using the point-of-sale system, and coordinate with Finance for adjustments when necessary.</p><p>• Ensure participants complete necessary waivers and track attendance for programs such as Silver Sneakers and Silver & Fit.</p><p>• Collect and organize documentation for specific programs, forwarding it to the Programs Director for tracking or communication purposes.</p><p>• Develop and maintain front desk policies and procedures, ensuring all staff are trained and operations run smoothly.</p><p>• Supervise and support front desk clerks, providing guidance and solutions to improve organization and scheduling.</p><p>• Observe activities in the facility, utilizing security cameras and making rounds to ensure safety and address any concerns.</p>
  • 2025-10-23T20:33:59Z
Accounts Receivable Clerk
  • Lexington, SC
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Receivable Clerk to join our client's team in Lexington, South Carolina. This role is essential in ensuring the accuracy and timeliness of financial transactions related to billing, collections, and account reconciliation. The ideal candidate will thrive in a fast-paced environment and bring strong organizational skills to maintain efficient workflows.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Process and record accounts receivable transactions, ensuring accuracy and compliance with company policies.</p><p>• Reconcile customer accounts to resolve discrepancies and maintain up-to-date financial records.</p><p>• Generate and distribute invoices to clients in a timely manner.</p><p>• Monitor outstanding balances and follow up on overdue payments to ensure timely collections.</p><p>• Apply cash payments to customer accounts, verifying amounts and resolving any inconsistencies.</p><p>• Communicate with clients regarding billing inquiries and provide exceptional customer service.</p><p>• Collaborate with internal teams to streamline accounts receivable processes and improve efficiency.</p><p>• Utilize software tools such as QuickBooks, SAP, and Oracle for accurate recordkeeping and reporting.</p><p>• Prepare regular reports on accounts receivable activities and present findings to management.</p><p>• Assist in audits and provide supporting documentation as required.</p>
  • 2025-10-28T22:43:48Z
Help Desk Analyst
  • Florence, SC
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Florence, South Carolina. In this role, you will provide exceptional technical support to end-users, ensuring issues are resolved promptly and efficiently. As a key member of the support team, you will play a crucial role in maintaining customer satisfaction and system functionality.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, delivering detail-oriented and courteous technical assistance.<br>• Create, update, and manage support tickets using the ticketing system.<br>• Conduct basic troubleshooting for hardware and software issues to minimize downtime.<br>• Provide outstanding customer service while addressing technical challenges.<br>• Work collaboratively with team members to resolve complex issues.<br>• Make quick and informed decisions to support customers effectively.<br>• Maintain comprehensive records of customer interactions and resolutions.<br>• Ensure end-user support aligns with company standards and procedures.<br>• Assist in identifying recurring issues and propose solutions to improve processes.
  • 2025-10-17T20:49:01Z
Bookkeeper
  • Greater Greenville, SC
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>This is a Hybrid opportunity, local to the Upstate of South Carolina. </p><p><br></p><p>We are looking for a detail-oriented Bookkeeper to join our clients team. This role involves managing financial records for multiple clients, ensuring accuracy and compliance while collaborating with both in-house staff and remote team members. The ideal candidate will excel in maintaining organized financial data and delivering exceptional client support.</p><p><br></p><p>For consideration please apply and email your resume to Michael Ferrise at michael.ferrise@roberthalf</p><p><br></p><p>Responsibilities:</p><p>• Handle daily bookkeeping tasks for a variety of small business clients, including recording transactions and reconciling accounts.</p><p>• Prepare monthly and year-end financial reports to ensure accuracy and compliance.</p><p>• Utilize QuickBooks Online to maintain precise and consistent financial records.</p><p>• Manage accounts payable and receivable processes, assisting with payroll and tax-related tasks as needed.</p><p>• Communicate directly with clients to address inquiries and provide updates on their accounts.</p><p>• Collaborate with internal accounting and tax teams to ensure seamless financial reporting.</p>
  • 2025-10-22T15:44:37Z
Divisional/Plant Controller
  • Newberry, SC
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced and driven Divisional/Plant Controller to join our team in Newberry, South Carolina. This role requires a hands-on and detail-oriented individual who is comfortable working in a manufacturing environment and is ready to contribute to financial operations and decision-making processes. As this is a long-term contract position, you will play a key role in overseeing financial activities and supporting the plant leadership team with data-driven insights.<br><br>Responsibilities:<br>• Oversee the preparation and accuracy of the full balance sheet and profit and loss statements, ensuring compliance with company standards.<br>• Manage month-end closing activities, adhering to a 4-4-5 schedule and supporting year-end financial processes.<br>• Provide detailed manufacturing cost accounting and financial reporting to support operational decisions.<br>• Collaborate with the General Manager to analyze data and drive continuous improvement initiatives.<br>• Supervise accounts payable and general ledger activities, offering guidance and support to the direct report handling these areas.<br>• Utilize Oracle JD Edwards, Excel, and Power BI tools to generate reports and streamline financial processes.<br>• Monitor intercompany transactions and ensure accurate financial records for external customer sales.<br>• Participate in extensive training with the Divisional Controller to ensure smooth integration into the role.<br>• Facilitate financial planning and analysis to support revenue growth and operational efficiency.<br>• Maintain flexibility to adapt to the plant's operational schedule and occasional travel requirements.
  • 2025-10-28T15:39:04Z
Sr. Accountant
  • Columbia, SC
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p><strong>Seeking: Growth-Minded Senior Accountant in Columbia, SC</strong></p><p><br></p><p>Are you a <strong>proactive, growth-minded accounting professional</strong> ready to take your career to the next level? Do you thrive in a fast-paced, entrepreneurial environment where your ideas and contributions truly matter? If so, we’d love to meet you.</p><p><br></p><p>Our client is a dynamic and growing company seeking a <strong>Senior Accountant</strong> who brings strong accounting skills, a business mindset, and hands-on experience with <strong>QuickBooks</strong>. This is a key role with room to grow as the company scales—perfect for someone who wants more than just a routine accounting job.</p><p><br></p><p>&#128269; What You'll Do:</p><ul><li>Own the <strong>monthly close process</strong>: journal entries, reconciliations, and financial statement preparation</li><li>Maintain and improve <strong>QuickBooks</strong> accounting workflows and reporting</li><li>Prepare insightful financial reports to support business decision-making</li><li>Ensure accuracy across <strong>accounts payable, receivable, and general ledger</strong></li><li>Support budgeting, forecasting, and cash flow analysis</li><li>Identify opportunities to <strong>streamline processes</strong> and implement best practices</li></ul><p>&#128161; Why this role?</p><ul><li>Be part of an <strong>entrepreneurial, agile team</strong> where your voice is heard</li><li>Work directly with senior leadership and influence the company’s direction</li><li>Competitive compensation, bonus potential, and benefits</li><li>Opportunity for growth as the business expands</li></ul><p><br></p>
  • 2025-10-13T15:29:21Z
Accounting Clerk
  • Augusta, GA
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Augusta, Georgia. In this role, you will support essential accounting operations, including accounts payable and receivable, data entry, and invoice processing. This position offers a unique opportunity to work in a collaborative environment while gaining hands-on experience with financial reporting and bookkeeping.<br><br>Responsibilities:<br>• Process and manage daily invoices, ensuring accuracy and proper data entry using Excel.<br>• Handle accounts receivable by maintaining communication with customers and ensuring timely payment of invoices.<br>• Manage accounts payable processes, including payments to operational vendors such as utilities.<br>• Prepare monthly financial reports, including income statements and general ledger entries, in collaboration with remote teams.<br>• Coordinate with on-site and remote teams to ensure financial processes align with overall business operations.<br>• Maintain organized financial records and ensure compliance with company standards.<br>• Utilize QuickBooks to assist in tracking and reconciling financial transactions.<br>• Conduct routine reviews of accounting data to identify and resolve discrepancies.<br>• Provide administrative support for accounting-related tasks as needed.<br>• Assist with compiling expenditure and sales data for detailed reporting.
  • 2025-10-21T20:54:01Z