1 result for Customer Service in Columbia, SC

Irmo, SC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Irmo, South Carolina. In this role, you will handle inbound calls, log customer interactions, and ensure cases are properly documented and routed for further action. This position offers an opportunity to deliver exceptional front-line support and contribute to streamlining customer service operations. Responsibilities: • Respond to incoming calls promptly and professionally. • Document customer interactions and messages in a shared system. • Create and organize case files using Salesforce. • Route cases to the appropriate team for resolution. • Provide initial support to customers and address their inquiries. • Maintain accurate records of customer interactions and resolutions. • Collaborate with team members to ensure seamless service delivery. • Uphold a high standard of customer service and communication. • Manage case intake and prioritize tasks effectively. • Assist in alleviating workload pressure on the core team by handling triage-style support.
2026-03-12T00:00:00Z