We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this Contract to permanent position, you will play a key role in ensuring excellent customer service and smooth communication across our teams. This role is perfect for someone who thrives in a collaborative environment and is committed to providing outstanding support.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and resolving issues efficiently via phone and email.<br>• Handle approximately 15 calls daily, with increased call volume during major events.<br>• Perform data entry and manage order processing accurately and promptly.<br>• Act as the first point of contact at the front desk for one hour weekly, ensuring a welcoming atmosphere.<br>• Support the receptionist during their two-week absence in December.<br>• Coordinate customer service operations across two companies, ensuring seamless collaboration.<br>• Assist with internet service-related customer inquiries, particularly around monthly events and quarterly major events.<br>• Work closely with team managers to meet organizational goals and improve service delivery.<br>• Utilize bilingual skills, if applicable, to enhance communication with a diverse customer base.<br>• Maintain attention to detail in all tasks to ensure accuracy and efficiency.
We are looking for a Customer Service Representative to provide exceptional support and assistance to our B2B clients in the telecom services industry. This long-term contract position is based in Fort Mill, South Carolina, and requires a proactive individual with strong communication skills and a background in logistics or customer service. If you are passionate about delivering high-quality service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Address and resolve inquiries from B2B customers via inbound and outbound calls.<br>• Process and manage order entries with accuracy and efficiency.<br>• Collaborate with internal teams to ensure customer requests are handled promptly.<br>• Maintain detailed records of customer interactions and transactions.<br>• Utilize call center tools and systems to monitor and improve customer service.<br>• Provide solutions to customer issues, ensuring satisfaction and retention.<br>• Assist with logistics-related tasks to support business operations.<br>• Follow company protocols and procedures to ensure compliance and quality standards.<br>• Stay updated on company services and offerings to deliver informed assistance.<br>• Identify opportunities to enhance customer experience and recommend improvements.
<p>A company in South Carolina is seeking an Inside Sales Manager. The individual in this role is responsible for overseeing, supporting, and directing the activities related to the hiring, training, and management of inside sales personnel. Core duties include monitoring sales operations, managing administrative processes, such as account assignments, vacation schedules, attendance tracking, payroll submissions, employee compensation, and incentive programs. Additionally, this position involves tracking and reporting sales team performance metrics to regional management. The candidate will also lead the inside sales staff, motivating them to achieve regional sales objectives and organizational goals through strategic direction and supervision.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct employee training on system updates, sales strategies, customer service practices, and product knowledge.</li><li>Develop and oversee programs that acknowledge employee achievements.</li><li>Maintain and organize sales system files, including pricing structures and order records.</li><li>Share relevant market updates and implement customer and sales team feedback within the department.</li><li>Ensure employees are aligned with key organizational, regional, and site-wide objectives.</li><li>Support contract negotiations, as needed.</li><li>Generate and analyze sales-related reports using SAP software.</li><li>Participate in the enhancement and maintenance of the quality system by addressing issues, conducting audits, and contributing to process improvements to ensure compliance with established guidelines.</li><li>Assist with lean initiatives, including 6S audits, AIWs, and Kaizen projects.</li><li>Monitor employee goals and performance, updating records to facilitate annual reviews and continuous feedback opportunities.</li><li>Design and execute employee recognition and disciplinary programs.</li><li>Promote a positive and collaborative work environment while adhering to required safety regulations and OSHA standards.</li><li>Oversee personnel changes, including hiring and terminations, when necessary.</li><li>Collaborate with sales teams on customer-related concerns and assist in resolving internal and external challenges related to service delivery.</li><li>Partner with warehouse staff to resolve material handling and shipment issues.</li><li>Perform other related duties as assigned by regional management.</li><li>Uphold and exemplify optimal employee attributes and competencies that align with organizational values and objectives.</li></ul><p><strong>Qualifications:</strong></p><p><em>Minimum Requirements:</em></p><ul><li>Associate degree or equivalent experience with progress towards a bachelor's degree.</li><li>At least one year of management experience.</li><li>Proficient computer skills.</li></ul><p><em>Preferred Requirements:</em></p><ul><li>Bachelor’s degree in business or a related field.</li><li>Three or more years of management experience.</li><li>Background in sales with demonstrated leadership and team-building expertise.</li><li>Familiarity with the metals industry, including distribution processes, alloys, pricing structures, and market trends.</li></ul>
We are looking for a dedicated Loan Servicing Support Specialist to join our team in Columbia, South Carolina. This contract-to-permanent position offers an opportunity to assist borrowers in managing their loans, resolving concerns, and exploring alternative solutions. The role requires a proactive approach to customer service and adherence to industry regulations.<br><br>Responsibilities:<br>• Guide borrowers through detailed mortgage loan information, explaining payment terms and addressing inquiries.<br>• Collect and document payments while maintaining accurate account records.<br>• Educate borrowers on available options and alternative solutions to bring their loans current.<br>• Conduct inbound and outbound calls to communicate effectively with borrowers.<br>• Provide restructuring or refinancing alternatives for borrowers transitioning to standard mortgage products.<br>• Negotiate reasonable payment arrangements with delinquent borrowers for review by team leads.<br>• Assemble and complete "Request for Mortgage Assistance" packages in accordance with policies and procedures.<br>• Escalate complex borrower cases to Loss Mitigation associates when necessary.<br>• Assist borrowers with loan servicing website navigation, including payments, denied access, and password resets.<br>• Address inquiries related to escrow, loss drafts, closing documents, and other loan servicing functions.
<p>We are looking for an organized and personable <strong>Afternoon/Evening</strong> Front Desk Coordinator to join our team on a contract basis in Columbia, South Carolina. In this role, you will oversee front desk operations, ensuring smooth daily activities and exceptional service for all visitors and staff. This position requires strong multitasking abilities, attention to detail, and a proactive approach to maintaining a welcoming and efficient environment.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain the front desk area by ensuring all materials, such as welcome packets and program flyers, are accessible and properly stored.</p><p>• Monitor and manage front desk equipment, including computers, printers, and copiers, submitting maintenance requests or ordering supplies as needed.</p><p>• Greet and assist visitors promptly, ensuring proper check-in procedures are followed or notifying appropriate staff of their arrival.</p><p>• Oversee cash handling processes, including verifying petty cash, balancing the till, and ensuring accurate financial reporting to the finance department.</p><p>• Process payments for memberships, programs, and assessments using the point-of-sale system, and coordinate with Finance for adjustments when necessary.</p><p>• Ensure participants complete necessary waivers and track attendance for programs such as Silver Sneakers and Silver & Fit.</p><p>• Collect and organize documentation for specific programs, forwarding it to the Programs Director for tracking or communication purposes.</p><p>• Develop and maintain front desk policies and procedures, ensuring all staff are trained and operations run smoothly.</p><p>• Supervise and support front desk clerks, providing guidance and solutions to improve organization and scheduling.</p><p>• Observe activities in the facility, utilizing security cameras and making rounds to ensure safety and address any concerns.</p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our client's team in Lexington, South Carolina. This role is essential in ensuring the accuracy and timeliness of financial transactions related to billing, collections, and account reconciliation. The ideal candidate will thrive in a fast-paced environment and bring strong organizational skills to maintain efficient workflows.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Process and record accounts receivable transactions, ensuring accuracy and compliance with company policies.</p><p>• Reconcile customer accounts to resolve discrepancies and maintain up-to-date financial records.</p><p>• Generate and distribute invoices to clients in a timely manner.</p><p>• Monitor outstanding balances and follow up on overdue payments to ensure timely collections.</p><p>• Apply cash payments to customer accounts, verifying amounts and resolving any inconsistencies.</p><p>• Communicate with clients regarding billing inquiries and provide exceptional customer service.</p><p>• Collaborate with internal teams to streamline accounts receivable processes and improve efficiency.</p><p>• Utilize software tools such as QuickBooks, SAP, and Oracle for accurate recordkeeping and reporting.</p><p>• Prepare regular reports on accounts receivable activities and present findings to management.</p><p>• Assist in audits and provide supporting documentation as required.</p>
<p>We are looking for a detail-oriented, open to PART-TIME or Full-Time Accounts Receivable Coordinator to join our team on a contract basis in Augusta, Georgia. In this role, you will play a vital part in managing and resolving financial transactions, ensuring the accuracy of accounts, and maintaining excellent relationships with business clients. This position is ideal for someone with strong organizational skills and a solid understanding of commercial collections and cash handling processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable functions, including posting payments and reconciling accounts.</p><p>• Review and process aging reports to identify overdue accounts and initiate collection activities.</p><p>• Handle commercial collections, including B2B interactions, to ensure timely payments.</p><p>• Perform accurate cash applications and cash posting to maintain up-to-date financial records.</p><p>• Process checks, monitor cash activity, and oversee cash handling procedures.</p><p>• Prepare billing statements and ensure correct billing functions for all accounts.</p><p>• Conduct account reconciliations to resolve discrepancies and maintain financial accuracy.</p><p>• Collaborate with clients and internal teams to address billing issues and improve collection processes.</p><p>• Maintain detailed records of transactions and collections for reporting purposes.</p><p>• Provide exceptional customer service to business clients during collection and reconciliation activities.</p>
<p>This is a Hybrid opportunity, local to the Upstate of South Carolina. </p><p><br></p><p>We are looking for a detail-oriented Bookkeeper to join our clients team. This role involves managing financial records for multiple clients, ensuring accuracy and compliance while collaborating with both in-house staff and remote team members. The ideal candidate will excel in maintaining organized financial data and delivering exceptional client support.</p><p><br></p><p>For consideration please apply and email your resume to Michael Ferrise at michael.ferrise@roberthalf</p><p><br></p><p>Responsibilities:</p><p>• Handle daily bookkeeping tasks for a variety of small business clients, including recording transactions and reconciling accounts.</p><p>• Prepare monthly and year-end financial reports to ensure accuracy and compliance.</p><p>• Utilize QuickBooks Online to maintain precise and consistent financial records.</p><p>• Manage accounts payable and receivable processes, assisting with payroll and tax-related tasks as needed.</p><p>• Communicate directly with clients to address inquiries and provide updates on their accounts.</p><p>• Collaborate with internal accounting and tax teams to ensure seamless financial reporting.</p>
<p>Our Columbia based client has an exciting opportunity for a Tax Support Staff position. This role is within the public accounting sector and requires a keen interest in forensic accounting and valuations sector. The position involves a wide range of accounting and tax functions coupled with client support activities. This role will act as a point of contact for any inquiries related to tax accounting functions as well as assist with financial valuations.</p>
<p>We are partnering with a growing manufacturer in Columbia, SC that is seeking an <strong>Accounting Assistant</strong> with a strong focus on <strong>Accounts Payable</strong> to join their accounting team.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and reconcile payables for vendors and intercompany accounts</li><li>Process payments, reconcile bank statements, and assist with purchase orders/supplies</li><li>Maintain vendor and customer records, ensuring documentation is up to date</li><li>Support sales tax reporting and compliance</li><li>Assist with Accounts Receivable tasks including credit applications and payment processing</li><li>Provide general accounting and administrative support as needed</li></ul><p><br></p>
<p>We are assisting our client with a search or a detail-oriented Staff Accountant to join their public accounting firm in Columbia, SC This role offers an excellent opportunity for both entry-level candidates and experienced individuals to contribute to the audit and tax client services. The ideal candidate will possess strong analytical skills and a solid understanding of accounting principles. This position will focus on accounting, audit and tax engagements.</p><p><br></p><p><br></p>
<p>We are looking for a meticulous and detail-oriented Staff Accountant to join our client's team in Columbia. In this role, you will handle critical financial processes, including journal entries, account reconciliations, and financial analysis, ensuring compliance with established accounting procedures. This position requires strong analytical skills and the ability to collaborate effectively with colleagues across mortgage, accounting, and finance departments.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Prepare and post daily journal entries for mortgage transactions with accuracy.</p><p>• Reconcile accounts such as loans in process, held-for-sale accounts, receivables, and clearing accounts.</p><p>• Monitor account reconciliations, investigate discrepancies, and resolve outstanding items promptly.</p><p>• Process wire transfers for customer payments and payoffs to designated servicers.</p><p>• Conduct monthly analyses, including mortgage gain on sale evaluations and portfolio principal and interest recording.</p><p>• Calculate and prepare entries related to mortgage cost of funds and other financial metrics.</p><p>• Complete monthly reconciliations in a timely manner and ensure compliance with accounting standards.</p><p>• Assist with quarterly tasks such as reconciling goodwill accounts and servicing fee receivable accounts.</p><p>• Support year-end reviews by balancing general ledger accounts and resolving exceptions.</p><p>• Review and finalize prepaid accounts, construction-in-progress, and project billings before year-end deadlines.</p>
The Senior Internal Auditor is a key member of the Internal Audit Department, supporting efforts to strengthen governance, compliance, and operational efficiency. Reporting to the Director of Internal Audit, this position leads and performs a variety of audit projects designed to assess internal controls, risk management, and compliance across a multi-entity healthcare system. This role involves both independent and team-based work—reviewing business processes, performing data analytics, identifying risks, and recommending practical process improvements. The environment is collaborative and open, with strong leadership support and clear opportunities for growth as the department continues to expand. Key Responsibilities: Lead and execute operational, compliance, and financial audits across the organization. Design, implement, and document audit programs within the department’s electronic audit management system. Conduct fieldwork, interviews, and data analysis to evaluate process efficiency and regulatory compliance. Prepare clear, actionable audit reports with findings, root causes, and recommendations. Collaborate with management to develop effective corrective action plans and monitor implementation. Support annual risk assessments and assist in developing the organization’s annual audit plan. Participate in special projects such as compliance reviews, system access evaluations, and process improvement initiatives. Maintain strong working relationships across departments and communicate audit results effectively to leadership.
<p><strong>CONTROLLER ROLE WITH PLANS TO GROOM FOR CFO POSITION.</strong></p><p><br></p><p>Our client is seeking a highly skilled Controller to oversee their daily financial operations and ensure accuracy in all accounting processes. This role requires a hands-on leader who will work to understand the details of the accounting functions, and the business as a whole, to recommend and implement process improvements, segregation of duties, and strong internal controls. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Oversee day-to-day accounting operations, including AP, AR, Billing, and outsourced payroll </p><p>• Will have hands on responsibility for general ledger management, account reconciliations, and journal entries.</p><p>• Prepare, analyze, and present accurate financial reports to support decision-making processes.</p><p>• Lead the preparation of income statements and other key financial documents.</p><p>• Assist with budgeting processes and forecast future financial performance.</p><p>• Ensure timely and accurate preparation of bank reports, regulatory filings, and internal reporting requirements.</p><p>• Collaborate with external auditors to facilitate audits and ensure compliance with financial regulations.</p><p>• Evaluate and improve current accounting operations, processes, and internal control systems.</p><p>• Recruit, train, and manage a team of four accounting staff while providing support during absences.</p>
<p>We are looking for an experienced Staff Accountant to join our client's team in Lugoff, South Carolina. In this role, you will be responsible for overseeing key financial processes, ensuring accuracy and compliance across records, and contributing to the overall efficiency of accounting operations. This position offers an excellent opportunity to apply your expertise in financial management, analysis, and reporting.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Maintain accurate financial records and ensure compliance with relevant regulations.</p><p>• Prepare and analyze payroll data, including timesheets and entries, for timely processing.</p><p>• Manage accounts payable and receivable transactions with precision and efficiency.</p><p>• Assist in tax filings, ensuring adherence to legal requirements and deadlines.</p><p>• Develop budgets and perform financial forecasting to support organizational planning.</p><p>• Conduct bank reconciliations and monitor general ledger accounts.</p><p>• Generate detailed financial reports to aid in decision-making processes.</p><p>• Provide accounting support to the team and address inquiries regarding financial data.</p><p>• Utilize accounting software to streamline and enhance operations.</p><p>• Identify opportunities for process improvements within accounting functions.</p>
