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8 results for Service Desk Analyst in Auckland, Auckland

Service Desk Analyst - CONTRACT
  • Auckland CBD, Auckland
  • remote
  • Temporary
  • 35 - 45 NZD / Hourly
  • <p>Are you passionate about delivering exceptional IT support and thrive in fast-paced environments? This is your chance to join one of New Zealand's most respected organizations, based in Auckland's CBD. Renowned for its premium services in the healthcare sector, this company plays a vital role in the lives of Kiwis nationwide.</p><p><br /><strong>Contract:</strong> 6 months<br /><strong>Location:</strong> Auckland CBD<br /><strong>Start Date:</strong> Immediate<br /><strong><br />About the Role<br /></strong><br />As a <strong>Senior Service Desk Analyst,</strong> you'll be the go-to technical expert within a collaborative team of six. Your mission? Keep the organization running smoothly by providing Level 2 technical support and resolving complex issues with confidence.<br /><br />You'll work with cutting-edge technologies, including:</p><ul><li><strong>Windows 11 OS</strong></li><li><strong>Microsoft 365 &amp; Azure</strong></li><li><strong>Entra ID</strong></li><li>Common desktop applications</li></ul><p>This role is perfect for someone who thrives under pressure, enjoys problem-solving, and values teamwork.<br /><strong><span style="text-decoration: underline;"><br />Key Responsibilities</span></strong></p><ul><li>Provide <strong>Level 2 technical support</strong> across the organization.</li><li>Troubleshoot and resolve incidents efficiently using <strong>ticketing systems</strong> (e.g., ServiceNow).</li><li>Collaborate with a supportive team to share knowledge and drive continuous improvement.</li><li>Maintain high standards of customer service and technical excellence.</li></ul><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li><strong>Service Desk Expertise:</strong> Previous experience in a service desk or technical support role.</li><li>Technical Proficiency: Strong knowledge of <strong>Windows, Microsoft 365, Azure,</strong> and <strong>Active Directory.</strong></li><li>ITIL Framework: Certification or practical experience highly regarded.</li><li>Ticketing Systems: Familiarity with ServiceNow or similar platforms.</li><li>Team Player: Excellent communication and collaboration skills.</li></ul><p><span style="text-decoration: underline;"><strong>Why Apply?</strong></span></p><ul><li>Work with a<strong> premium brand</strong> in the healthcare sector.</li><li>Be part of a <strong>high-performing, supportive team.</strong></li><li>Gain exposure to <strong>modern technologies</strong> and best practices.</li></ul><p><strong>Please note:</strong> This is a <strong>contract position for 6 months.</strong> Applicants must hold <strong>valid working rights in New Zealand.</strong><br />Apply Now and take the next step in your IT career!</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word f</strong>ormat by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on <strong>09-915-6700.</strong></p><p><span style="text-decoration: underline;"><strong>Job Reference No:</strong> </span>06900-0013343312</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjU2MDU3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-26T19:26:34Z
Systems Analyst / ERP Support
  • Grafton, Auckland
  • remote
  • Permanent
  • 70000 - 80000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p><br />Are you ready to join an organization at the forefront of IT services, enabling businesses to thrive in an ever-evolving digital world? We've partnered with an exciting consultancy who are seeking passionate professionals to help them deliver cutting-edge solutions in infrastructure, security, consulting, and modern workplace innovation. Since 2012, they've been empowering their clients to focus on what they do best while they provide reliable, scalable IT solutions tailored to their unique needs.<br />If you're driven to make a strategic impact and enjoy navigating the challenges of transformative technology, this is your opportunity to work with a team committed to excellence in the digital era. Together, they're building smarter, more efficient ways for businesses to adapt and grow in the competitive landscape. Let's innovate, optimize, and drive success.</p><p><br /><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p><br />In this hands-on System Analyst role you'll be supporting ERP solutions, contributing to gathering and documenting business requirements, developing functional specifications, and supporting data collection and analysis. You'll ensure reporting needs are considered in system designs and assist with basic integrations and troubleshooting. You'll also provide user support and training, maintain system documentation, and perform administrative tasks such as user access management and system monitoring. Testing new features and maintaining a strong understanding of business processes within the systems will also be part of your role.<br />Beyond day-to-day support, you'll be involved in project work which encompasses designing, building, testing, and deploying enhancements using a structured framework. Success in this role requires a proactive mindset, a collaborative approach, and a commitment to continuous learning. You'll be expected to contribute positively to the team, support others, and uphold company values while helping clients navigate and optimize their digital environments.</p><p><br /><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experience working with ERP is essential</li><li>3 years experience in a customer focused environment</li><li>Strong time management and problem solving skills</li><li>Excellent technical skills</li></ul><p>This role is a hybrid role based in Grafton at three days a week. Parking is available on first come first served basis.</p><p><br />Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><br />Please send your resume by clicking on the apply button.<br /><em>Reference Number: 06900-0013332374</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjcyMzM5LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-07T03:18:45Z
Data Analyst
  • Takapuna, Auckland
  • remote
  • Permanent
  • 85000 - 110000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>A 100% Kiwi owned and driven insurance company that is customer focused, value driven and highly credible in the spaces they service. This company is looking to build the next stage of their data capability to inform current and future decisions across all departments. This is a newly created role.</p><p><br /><span style="text-decoration: underline;"><strong>The Role<br /></strong></span><br />In this role you will be the Data &amp; Insights Analyst for the business! Your day to day may include:</p><ul><li>Working with a mixture of operational reporting, exploratory analysis &amp; stakeholder + client management; This will be done across all departments within the company and external clients.</li><li>Building a Power BI dashboard or analysing and creating an excel report that assists a department(s) to see what is happening.</li><li>Analysing campaign/product, market or customer data to inform the launching of new products or services; Writing SQL to combine data from policies, claims and systems.</li><li>Translating data into digestible insights for technical &amp; non-technical stakeholders. This role does require reporting, engagement and accuracy.</li><li>Using the analysed data and eventually centralising the operational standards across all departments.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>A few years of experience in a data or insights analyst role with internal + external stakeholders; Ideally in a commercial environment (insurance, marketing, account-focused) or customer-focused industries.</li><li>Commercial experience with SQL, Excel, Power BI; Experience with other BI tools, Python, R and Tableau are bonuses, though not at all required.</li><li>Exceptional written &amp; verbal communication skills as well as reporting skills; Interaction with both internal and external stakeholders is a strong responsibility in this position.</li><li>Collaborative, driven, curious, accurate and communicative demeanours would excel within this environment.</li><li>Full working rights and the ability to work onsite in the north shore up to 5 days per week; Life and commitments happen therefore flexibility is circumstantially supported.</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong><br />Please send your resume by clicking on the apply button.<br /><em>Reference Number: 06900-0013336849</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxla3MuVnVqb3ZpYy4zOTk4MS4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-11-17T02:11:46Z
Senior Digital Business Analyst
  • Greenlane, Auckland
  • remote
  • Permanent
  • 130000 - 140000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">About the Role<br /></span></strong><br />Drive, plan and implement a multi-year body of work in an end-to-end digital application project. Gather requirements from initial scoping through the development &amp;executive team all the way to delivery for end-users. Collaborate as a key member from the beginning of this project.</p><ul><li>Lead end-to-end requirements, process mapping and solution definition across key digital initiatives.</li><li>Translate business needs into clear functional specifications for development teams.</li><li>Oversee UAT, QA, training and transition-to-support activities.</li><li>Produce concise, high-quality documentation to support new systems and processes.</li><li>Act as the primary interface between business leaders, technology teams and external partners. You are THE translator who can communicate technical spec to the least technical people with ease.</li></ul><p><strong><span style="text-decoration: underline;">Skills &amp; experience</span></strong></p><ul><li>Analyse current-state workflows and identify opportunities for efficiency and automation.</li><li>Develop workflow diagrams, process maps and technical documentation to enable high-quality delivery.</li><li>Manage priorities, timelines and cross-functional stakeholders to keep projects on track.</li><li>Facilitate workshops, clarify requirements and resolve issues quickly and professionally.</li><li>Ensure new systems align with business goals, compliance standards and operational best practice.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Several years BA experience in financial services, insurance or technology-led environments.</li><li>Strong analytical capability with proven end-to-end experience improving systems and processes; Detail-oriented with strong documentation discipline.</li><li>Exceptional communication skills in all areas-able to simplify complex concepts for executives and SMEs; You are a confident presenter and effective executive influencer.</li><li>Demonstrated ability to work under pressure, manage competing priorities and deliver to deadlines.</li><li>Solid understanding of fintech trends, digital solutions and modern BA toolsets; Commercially minded, structured and solutions focused.</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong><br />Please send your resume by clicking on the apply button.<br /><em><br />Reference Number: 06900-0013342875</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxla3MuVnVqb3ZpYy4wNzE3NC4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-11-26T01:40:05Z
Business Analyst - Insurance
  • Auckland CBD, Auckland
  • remote
  • Contracting
  • 115000 - 125000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong><br />Leading Insurance organisation on a multiyear journey to replace their core system.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span> <br />The business is on an exciting project to upgrade their systems to a cloud-based solution and need a Business Analyst with an Insurance background to join the team. <br />Reporting to the Programme Manager and working in a small, tight-knit team, you will be responsible for ensuring the successful roll-out of the system.</p><p><span style="text-decoration: underline;"><strong>Duties:</strong></span></p><ul><li>Support the successful delivery of the new solution to each member</li><li>Contribute to the development of products, documentation, templates, and reports</li><li>Contribute to the testing of functional and product development</li><li>End user training</li></ul><p><span style="text-decoration: underline;"><strong>Your profile:</strong></span> </p><ul><li>Must have insurance or insurance brokering experience</li><li>Excellent communication and written skills</li><li>Strong attention to detail</li><li>Time management skills</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button.</p><p><br /><span style="text-decoration: underline;"><em><strong>Job Reference No:</strong></em></span><br /><em><strong>06900-0013252022</strong></em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjg1NTQ3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-19T01:28:39Z
Application Support
  • Mangere, Auckland
  • remote
  • Permanent
  • 70000 - 85000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Join a leading, growing organization committed to delivering meaningful solutions while fostering an innovative and collaborative work environment. This Company values continuous improvement, proactive problem-solving, and the seamless integration of technology to empower our people. This company believes in staying ahead of the curve and investing in its employees' personal and professional wellbeing.</p><p><br /><span style="text-decoration: underline;"><strong>The Role</strong></span><br />As an Application Support Specialist, you'll play a pivotal part in resolving technical issues, optimizing application performance, and supporting both business users and IT teams. You'll provide first and second-level support for applications and hardware, ensure timely and accurate documentation of troubleshooting steps, and be integral in implementing system updates and enhancements. You may utilize your expertise in Salesforce or SQL to address specialized support needs, share your knowledge through internal resources, and participate in an after-hours support rotation.</p><p><br /><strong>What You'll Do:</strong></p><ul><li>Provide responsive technical support to end-users, troubleshooting software and hardware issues and implementing efficient solutions.</li><li>Accurately document troubleshooting processes and outcomes to expand our internal knowledge base.</li><li>Monitor application performance to proactively identify and resolve potential issues.</li><li>Collaborate cross-functionally with IT, development teams, and vendors to resolve complex challenges.</li><li>Assist in testing, deploying, and implementing new applications and system updates.</li><li>Support specialized platforms, including Salesforce or SQL databases, as applicable.</li><li>Maintain detailed records of support interactions and resolutions.</li><li>Uphold and promote health, safety, and regulatory compliance in all aspects of your work.</li><li>Contribute to a culture of continuous improvement through feedback, experimentation, and best practice sharing.</li><li>Remain current on technology trends and undertake additional responsibilities as the business evolves.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree in Computer Science, Information Technology, or related field-or equivalent professional experience.</li><li>2+ years of proven application support experience.</li><li>Strong troubleshooting, analytical, and problem-solving abilities.</li><li>Excellent verbal and written communication skills; comfortable translating technical concepts for non-technical stakeholders.</li><li>Experience with ticketing systems and support documentation.</li><li>Proficiency in either Salesforce administration/development or SQL (queries, database optimization, data integrity)-experience in both is a distinct advantage.</li><li>Recognized for your organizational skills, commercial awareness, independence, and initiative.</li><li>Creative, data-driven thinker with keen attention to quality and results.</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />Ready to make an impact in a flexible, fast-paced environment where your technical skills and ideas drive positive change? If you are committed to best-in-class support and thrive in collaborative environments, we'd love to hear from you.<br />Please send your resume by clicking on the apply button.<br /><em>Reference Number: (06900-0013336070.).</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuODkwNjYuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
  • 2025-11-14T03:13:03Z
Infrastructure Support Engineer | CONTRACT
  • Auckland, Auckland
  • remote
  • Permanent
  • 65.00 - 70.00 NZD / Hourly
  • <p><strong>The Company</strong></p><p>A New Zealand based, family-owned organization that operates on a global scale out of the mighty Waikato. This business has a wholesale and retail arm and are world leading within the agriculture industry. Rarely do you get such an opportunity to work with a business who has the scale and size while living the countryside life. This role requires someone who can be on site in Morrinsville (Waikato) 3 days / week and work from home 2 days / week.</p><p><strong>The Role</strong></p><p>Supporting the Infrastructure lead from a technical perspective, you will be charged with working through a range of infrastructure projects alongside BAU / operational requirements. This is the key escalation point for the support teams, so being able to mentor and guide junior staff members will also be highly beneficial.</p><p>This person will be supporting, configuring and administering:</p><ul><li>Windows Server 2008 - current, with patching</li><li>Authentication (legacy and EntraID)</li><li>Azure</li><li>Hyper-V</li><li>Backups with Veeam, M365 and SQL</li><li>Network troubleshooting</li><li>Exchange (legacy and M365)</li><li>Security/Permissions across all services</li></ul><p>You need to be happy to troubleshoot confidentially with some older systems (think 2008 Window servers), and be happy implementing PowerShell scripts to automate processes. The support team work within the ITIL framework, so being familiar with this will be highly beneficial.</p><p><strong>Key Requirements</strong></p><p> </p><ul><li>Hands on experience supporting Hyper-V, Azure, network, and security services in a complex hybrid environment</li><li>Strong Azure cloud knowledge</li><li>Ability to troubleshoot with a range of modern and legacy technology</li><li>Excellent communications skills across a wide variety of users</li></ul><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Camilla Hamilton</strong> or <strong>Ondrej Litavsky</strong> in our Auckland office on 09-915-6700.</p><p><em>Job Reference: 06900-0013328273</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjE0MTA0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-31T02:58:22Z
Head of Engineering
  • Auckland, Auckland
  • remote
  • Permanent
  • 180000 - 200000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>A New Zealand-born SaaS company operating in the workflow-automation space, providing secure information-exchange tools for highly regulated industries. Their platform streamlines complex documentation processes, improving compliance and customer experience across global markets. The business now has an expanding presence and a people-first culture that blends startup energy with the structured mindset of a scaling tech company.<br /><br /></p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Lead, mentor, and develop engineers across full-stack, DevOps, and QA disciplines.</li><li>Deepen AI adoption within engineering and product development workflows.</li><li>Maintain and improve delivery speed, software quality, and security standards (SOC2-level maturity).</li><li>Collaborate closely with product and leadership teams to align technical strategy with business goals.</li><li>Provide clear reporting on progress, metrics, and risks to executive stakeholders.</li><li>Foster a transparent, collaborative culture built on trust, accountability, and autonomy.<br /><br /></li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Skilled in AI-assisted software delivery and scalable SaaS environments.</li><li>Coach-style manager who empowers teams and protects a strong engineering culture.</li><li>Experienced leading distributed, cross-functional teams through growth and change.</li><li>Clear, confident communicator with both strategic vision and technical depth.</li><li>Proven engineering leader with executive/ board facing experience.<br /><br /></li></ul><p>If you're a people-first engineering leader who thrives in lean, high-trust environments we'd love to hear from you. Apply in confidence with your CV or contact me directly on 098704116 or [email protected].</p><p>All conversations are treated discreetly.<br /><br /><em>Reference Number: 06900-0013329925<br /><br /></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFuaXNoLnJhdmlrdW1hci45Nzk1NS4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-11-05T22:30:33Z