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2 results for Customer Success Manager Emerging Tech in Tokyo, Tōkyō

Senior Sales Manager [Fintech / Credit Risk]
  • Tokyo,
  • remote
  • Permanent
  • 15.0M - 18.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a well-established international financial services and risk intelligence organization with a strong global presence. With decades of expertise supporting corporate clients in managing credit risk, the company is now accelerating the growth of its fastest-growing divisions in Japan - targeting 40% year-over-year growth this fiscal year.<br /><br />This is a rare opportunity to lead and scale a strategic business unit within a well-established yet entrepreneurial environment in a white space with lots of room to grow both personally and as a key member of their Japan business.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Our client is seeking an experienced and commercially driven leader to expand their new 'data' products market share across assigned territories. This is a high-impact role focused on driving revenue growth and positioning the solutions as a leading risk intelligence offering in the market.<br /><br />Go-To-Market Strategy &amp; Execution<br />- Develop and execute a clear GTM strategy across all channels: direct sales, partnerships, cross-sell and sell-through models, including trade-tech platforms<br />- Analyse the competitive landscape and define winning strategies<br />- Translate medium-term objectives and long-term vision into actionable business plans<br /><br />Revenue Growth &amp; Channel Development<br />- Drive incremental BI revenue through new and existing partnerships<br />- Build, manage, and maintain a strong and predictable sales pipeline<br />- Provide accurate sales forecasting and progress reporting<br /><br />Stakeholder &amp; Team Leadership<br />- Act as a strategic partner to regional and global stakeholders in shaping business and account plans<br />- Guide and nurture sales team members as the market grows<br /><br />Product &amp; Market Feedback<br />- Work closely with product teams to advocate for enhancements aligned with local market requirements and regulatory standards<br />-Provide structured market feedback to support innovation and competitiveness<br /><br />Market Presence &amp; Brand Positioning<br />- Represent the Business Information division at industry events<br />- Build presence within targeted industries through associations and presentations<br />- Partner with marketing to develop compelling, market-relevant content<br />- Enable and train partners and team members to effectively position and sell BI solutions<br /><br />Customer Success<br />- Ensure client NPS scores meet or exceed global benchmarks<br />- Maintain strong executive-level relationships with clients and partners </p><p> </p><p><strong>Your Skills </strong></p><p>- 10-15 years of experience in direct and/or channel sales<br />- 3-5 years in a role requiring expansion of new products into new markets or client segments<br />- Proven experience in enterprise consultative sales<br />- Strong experience defining and executing GTM strategies with measurable results<br />- Background in data services, credit/risk intelligence, or risk management solutions<br />- Japanese (native); English (business level)</p><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 - 18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013387383</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzk2NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-19T05:09:20Z
Marketing Manager
  • Tokyo,
  • remote
  • Contract
  • 8.0M - 12.0M JPY / Yearly
  • <p><strong>About the Company</strong><br /><br />A rapidly scaling global B2B technology company operating a platform used by tens of thousands of businesses worldwide. With a strong international team and expanding global footprint, the company is entering a critical growth phase driven by new product launches and overseas expansion. The culture is fast-paced, collaborative, and impact-oriented.<br /><br /><strong>The Role</strong><br /><br />This is a 360° marketing role with a strong emphasis on Japanese content creation and go-to-market strategy. You will own initiatives end-to-end, from strategy and execution to performance measurement, with a particular focus on business-facing storytelling that builds credibility and trust.<br /><br />You'll work closely with product, sales, customer success, and leadership in a lean, high-impact marketing team.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Own content strategy and execution with a strong writing focus (customer interviews, testimonials, case studies, long-form content)</li><li>Plan and execute integrated marketing initiatives across content, digital, and campaigns</li><li>Translate business objectives into measurable marketing actions with clear ROI tracking</li><li>Drive go-to-market execution for new offerings and market expansions</li><li>Manage multiple initiatives simultaneously while working cross-functionally</li><li>Continuously optimize performance based on data and insights rather than vanity metrics</li></ul><p>Must-Have Requirements</p><ul><li>Native or near-native Japanese writing ability (long-form content is core)</li><li>Hands-on B2B marketing experience across planning, execution, and optimization</li><li>Strong analytical mindset with a focus on impact and measurement</li><li>Proven ability to manage multiple projects and stakeholders in parallel</li></ul><p>Nice-to-Have</p><ul><li>Experience in B2B tech, SaaS, or platform businesses</li><li>Familiarity with tools such as analytics platforms, CRM, CMS, and design tools</li><li>Experience with events, webinars, or integrated campaigns</li><li>Informal leadership or mentoring experience</li></ul><p><strong>Why This Role</strong></p><ul><li>Significant ownership and visibility across the organization</li><li>Opportunity to shape GTM strategy during a high-growth phase</li><li>Hybrid work with strong flexibility</li><li>Young, international, and diverse team culture</li><li>Clear long-term growth and career upside</li></ul><p><strong>Location </strong></p><p>Tokyo (Hybrid)<br /><br /></p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013359057</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/ZXJpa2EueWFtYWRhLjQxNDM3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-06T05:38:23Z