<p><strong>Company Profile</strong></p><p>Growing B2B SaaS provider delivering cloud-based solutions to enterprise customers is seeking an SRE / Ops Engineer to lead their infrastructure and operations domain.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Lead the entire AWS-based infrastructure from design to operations (VPC, EKS/ECS, RDS, CloudFront, IAM, WAF, etc.) for a production SaaS platform.</li><li>Drive Infrastructure as Code implementation using Terraform/AWS CDK and build CI/CD pipelines (GitHub Actions, Bitbucket Pipelines, CodePipeline).</li><li>Establish SRE practices including log aggregation, monitoring, alerting systems, and incident response frameworks.</li><li>Conduct operations testing of offshore Dev team deliverables to ensure quality from a customer perspective.</li><li>Implement security measures including vulnerability management, IAM/WAF design, and change management processes.</li><li>Collaborate with Customer Success teams on first-line response, issue triage, and log analysis infrastructure.</li><li>Build product metrics infrastructure to automatically collect usage and performance data.</li><li>Reporting directly to leadership with a clear career path to grow into Head of SRE as the team scales.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Production operations experience with AWS (VPC, EKS/ECS, RDS, CloudFront, IAM, WAF, etc.).</li><li>IaC design and operations experience using Terraform/AWS CDK.</li><li>CI/CD pipeline construction experience using GitHub Actions/Bitbucket Pipelines/CodePipeline.</li><li>Container orchestration operations experience with Kubernetes.</li><li>Monitoring, alerting, and log aggregation operations experience (CloudWatch, CloudTrail, OpenSearch, etc.).</li><li>Understanding of security best practices (vulnerability management, patch application, change management).</li><li>Practical Scrum development experience (as Scrum Master or Developer).</li><li>Preferred: Multi-tenant/SOC2/ISO27001 compliance experience, offshore team collaboration in English, Python/shell scripting.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Own end-to-end infrastructure with full authority from design to operations-rare opportunity to build 0→1 in a growing SaaS environment.</li><li>Direct impact on customer value through operations testing and SRE improvements that balance quality with delivery speed.</li><li>Clear growth path from individual contributor to Head of SRE, with opportunity to launch and scale your own team.</li><li>Work with cutting-edge DevOps practices: Terraform, Kubernetes, SLI/SLO design, modern incident management.</li><li>Full remote work with flexible hours (9:00-18:00 flextime)-results-oriented culture without location or time constraints.</li><li>Global collaboration experience working with offshore development teams.</li></ul><p> <strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013360778</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjYxNjc2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Company Profile</strong></p><p>Mobility-focused technology subsidiary of a major Japanese automotive manufacturer</p><p><strong>The Role</strong></p><p>This role is critical in accelerating production readiness by bringing external SRE expertise, improving operational maturity, and enabling the engineering team to adopt industry best practices. You will play a hands-on role in on-call operations, incident response, observability, and continuous improvement while elevating the team's operational knowledge.</p><ul><li>Knowledge Transfer & Training: Share SRE best practices, train engineers, establish effective on-call structures, and support tool selection (e.g., PagerDuty).</li><li>On-Call Operations: Serve as the first responder for daily alerts and user inquiries, drive root-cause identification, and escalate appropriately.</li><li>Alert Optimization: Improve alert quality, reduce noise, and ensure accurate and actionable signals.</li><li>Incident Management: Lead incident response, run post-mortems, and implement preventive measures across the organization.</li><li>Monitoring & Reliability: Define and optimize SLOs/SLIs, enhance monitoring systems, and elevate reliability practices.</li><li>Cross-Functional Collaboration: Communicate clearly with SRE, infra, data, and service teams to drive operational alignment.</li><li>Documentation: Build and maintain structured SoPs and runbooks.</li><li>Continuous Improvement: Enhance alerting, operations, and observability (o11y) maturity.</li><li>Security Integration: Incorporate security and compliance into all operational workflows.</li><li>Tooling & Innovation: Evaluate and introduce new technologies that improve efficiency and reliability.</li></ul><p><strong>Location</strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>5,210 yen / Hour </p><p> </p><p>Reference Number: 06940-0013331590</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>）に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/YXJ5YS5wYW11bmdrYXMuMzg0NzMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
