17 results for Customer Success Manager in Japan

Customer Success Engineer

Tokyo,
remote
Permanent
18.0M - 25.0M JPY / Yearly
企業概要 | Company Profile A mission-driven global cybersecurity intelligence provider is seeking a Customer Success Engineer based in Japan. The company delivers unmatched visibility into internet activity at a global scale, serving enterprises, government bodies, financial institutions, and telecommunications providers with threat intelligence that helps detect, disrupt, and defend against advanced cyber threats. 職務内容 | The Role * Own the full post-sales technical lifecycle for Japanese enterprise customers - from onboarding and integration through adoption, renewal, and expansion. * Serve as a trusted technical advisor, helping customers embed threat intelligence into their security workflows (SecOps, threat hunting, incident response, and detection engineering). * Build and maintain success plans that map customer intelligence requirements to measurable ROI and business outcomes. * Deliver workshops, enablement sessions, solution demos, and workflow guidance tailored to each customer's maturity level. * Troubleshoot adoption gaps across APIs, data flows, integrations, and operational workflows. * Monitor account health, usage patterns, and stakeholder engagement; recommend improvements to drive ongoing value. 応募資格 | Your Skills * 3+ years of experience in cybersecurity (SOC, threat intelligence, detection engineering, incident response, or related disciplines). * Solid experience in customer-facing technical roles: Customer Success Engineering, Technical Account Management, Solutions Engineering, or Security Consulting. * Familiarity with CTI concepts: intelligence lifecycle, threat actor infrastructure, indicators, enrichment, MITRE ATT&CK, and operationalization. * Experience integrating or consuming intelligence via SIEM, SOAR, TIP, EDR, or APIs. * Knowledge of network protocols and internet infrastructure (TCP/IP, DNS, HTTP, TLS). * Experience working with Japanese enterprise customers and navigating Japan's formal business culture. * Native-level Japanese with business-level English (reading, writing, speaking). おすすめのポイント | Key Highlights of the Role * Work with some of Japan's and APAC's most critical organizations - including global financial institutions, telecoms, and government bodies. * Be the face of a globally trusted cybersecurity intelligence platform in the Japanese market. * Contribute directly to missions that protect national security, critical infrastructure, and millions of people. * Collaborate with global teams across the US and EMEA in a high-impact, mission-driven environment. * Attend international company events including the annual customer conference and global Sales Kickoff. Location TokyoSalary18 - 25 million yen Reference Number: 67040-0013394554 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TW9tby5NYWVkYS4xNTMwMi4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-05-28T07:13:49Z

Sales Manager

Mie,
remote
Permanent
10.0M - 10.0M JPY / Yearly
<div class="scriptor-paragraph">Company Profile</div><div class="scriptor-paragraph"><ul><li>Our client is a well-established international organization serving a diverse range of industries through specialized products and solutions. With a strong presence across global markets, the company combines local expertise with international resources to support long-term customer success and sustainable business growth.</li><li>The organization offers an entrepreneurial environment where employees can make a visible impact, contribute to strategic initiatives, and collaborate with stakeholders across multiple regions.</li></ul></div>The Role<ul><li>We are seeking an experienced Senior Sales Manager to drive business growth and lead sales activities across multiple market segments.</li><li>Reporting directly to senior leadership, this role will be responsible for developing and executing sales strategies, managing key customer relationships, and leading a sales team to achieve ambitious revenue targets. The successful candidate will play a pivotal role in both strategic planning and hands-on business development activities.</li></ul><div class="scriptor-paragraph"><ol><li>Develop and execute sales strategies aligned with overall business objectives</li><li>Drive revenue growth across multiple customer segments and business lines</li><li>Build and expand relationships with existing customers while identifying new business opportunities</li><li>Lead customer engagements, including proposals, negotiations, and contract closure</li><li>Manage, coach, and develop sales team members to maximize performance</li><li>Collaborate with internal stakeholders to ensure successful project execution and customer satisfaction</li><li>Monitor sales pipelines and optimize opportunities through CRM systems and data-driven analysis</li></ol></div>Your Skills<ul><li>Proven experience in B2B sales within a commercial or industrial environment</li><li>Demonstrated success in driving revenue growth and managing key customer accounts</li><li>Experience leading, coaching, and developing sales teams</li><li>Business-level English communication skills</li><li>Strong proficiency in Microsoft 365 applications, including Excel, PowerPoint, and Teams</li><li>Experience utilizing CRM platforms, preferably Salesforce</li><li>Ability to operate effectively in a multinational and cross-functional environment</li></ul>Key Highlights of the Role<ul><li>Strategic leadership position with direct influence on business growth and commercial direction</li><li>Opportunity to combine sales strategy, team leadership, and hands-on customer engagement</li><li>High level of autonomy and visibility within a lean and collaborative organization</li><li>Exposure to international stakeholders and regional business initiatives</li><li>Potential long-term career growth opportunities within a global organization</li></ul> LocationMie Annual SalaryUp to ¥10,000,000 Reference Number06940-0013459048 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bG91aWUucmV5ZXMuNjQ2ODEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-15T02:09:49Z

Business Development Manager

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<ul><li>A high-growth technology organization developing advanced AI solutions is seeking a strategic business leader to drive expansion across its AI-related product portfolio. The organization focuses on AI agents and MCP servers while building scalable customer implementation models and strengthening collaboration across product, engineering, and commercial functions. Based on general knowledge.</li></ul>The Role<ul><li>Develop and execute the go-to-market strategy across AI-related products, with a particular focus on AI agents and MCP servers</li><li>Lead business strategy development and promotion in alignment with the product roadmap, business planning, and KPI design</li><li>Drive pricing strategy, packaging, and sales enablement initiatives</li><li>Develop targeting and approach strategies for new customer acquisition</li><li>Build a scalable customer onboarding and implementation support structure, including transition design from FDE to Customer Success</li><li>Translate customer engagement, value validation, and product feedback into the product roadmap</li><li>Propose AI solutions to customers based on business needs and use cases</li><li>Measure ROI for implemented customers and structure repeatable success cases</li><li>Lead cross-functional projects in collaboration with the CTO Office, Product, PM, and Sales teams</li><li>Work closely with the development team, including FDE</li><li>Report to senior leadership and support executive decision-making</li></ul>Your Skills<ul><li>Proven experience in business strategy development and execution within AI, SaaS, or advanced technology environments</li><li>Strong knowledge of go-to-market planning, business planning, KPI design, pricing, and packaging</li><li>Ability to lead customer proposals, implementation design, ROI measurement, and success case development end-to-end</li><li>Strong cross-functional project leadership and stakeholder management skills</li><li>Experience supporting executive reporting and strategic decision-making</li></ul>Key Highlights of the Role<ul><li>Opportunity to lead the commercial strategy of a cutting-edge AI product portfolio</li><li>High-impact position with close collaboration across leadership, product, engineering, and sales teams</li><li>Ability to directly influence both customer value creation and future product direction</li></ul>Location TokyoSalary 15,000,000 yenReference Number 06940-0013443187 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlraXRvLk5haXRvLjc4OTYzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T08:24:42Z

Project Manager

Tokyo,
remote
Permanent
13.0M - 16.0M JPY / Yearly
Company ProfileThey are one of the most respected IT Software and IT Services provider within supply chain and logistic industry. With exponential increase in online consumption, their business is expected to double in the next 3-5 years. The Role<ul><li>Manages multiple, concurrent consulting projects of moderate to high complexity</li><li>Resolves project issues including budget, timeline, and scope</li><li>Provides regular project communication and status reporting</li><li>Manages project quality to ensure customer satisfaction and ROI</li><li>Builds collaborative relationship that increases customer's perception of the value The company brings to their business and expands future business opportunities</li><li>Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed</li><li>Collaborates with appropriate The company resources on customer's business, organization and culture to strengthen customer relationships</li><li>Facilitates Change Request process during active projects</li><li>Identifies project resource requirements and updates appropriate systems to drive forecast and resource needs</li><li>Creates and manages project budgets, invoice process and Accounting process for the various types of project (i.e., time & materials, fixed bid, milestone acceptance, etc..)</li><li>Manages A/R for all Consulting Projects to ensure payments are processed within the negotiated terms</li><li>Maximizes margin on Consulting projects</li><li>Maintains Customer and Project sites within The company tools</li><li>Coordinates and facilitates system handover to Support Services</li><li>Provides guidance, feedback, coaching, mentoring and developmental experiences to project team</li><li>Ensures compliance with The company's implemenation methodology on each Consulting project</li><li>Able to perform The company project quality audits</li><li>Maintain the Global Project dashboard for their active projects and manages remedy plan for escalated Consulting projects</li><li>Manages Project Teams of 3 to 12 Associates, including self</li><li>Travels within JAPAN region as required for project success</li></ul> Your Skills <ul><li>Minimum 5+ years enterprise application software implementation project management experience, with a proven track record delivering large scale complex projects.</li><li>Experience in S&OP, Demand Planning, Supply Planning, Factory Planning, Warehouse Management or Transport Management experience is highly advantageous.</li><li>Proven track record of successfully managing projects of at least USD750k in value, on-time and on-budget. Outstanding presentation, facilitation, communication and negotiation skills.</li><li>Highly organized and ability to multi-task on multiple workstreams</li><li>Customer-focused account and stakeholder management skills.</li><li>Knowledge and understanding of the consulting services offering and complexity of implementations.</li><li>Understanding of broad competitive services market.</li><li>Demonstrated relationships with Industry system integrators.</li><li>High comfort level and presence with senior executives</li><li>Experience and success selling implementation consulting services.</li><li>Ability to manage project challenges and risks with proposed mitigation plans</li></ul> Key Highlights of the Role <ul><li>This role will focus on managing the delivery of large scale/multi-streams implementation projects for key/strategic clients, across Japan region.</li><li>Based in Japan, this person will manage all aspects of packaged software implementation projects, leading multiple work streams and delivering through a team of colleagues from across Japan and globally.</li></ul> Location Tokyo Salary13 - 16 million yen Reference Number: 06940-0013424887 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjE5MTU5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-12T00:47:09Z

Project Manager

Tokyo,
remote
Permanent
11.0M - 13.0M JPY / Yearly
The Company: Our client is a logistics service provider with revenues of over 50 Billion Euros. By combining value-added and managed services with traditional fulfillment and logistics services, they deliver integrated logistics solutions that improve efficiency and quality while strengthening competitive advantage. The Role:<ul><li>IT Project Portfolio Management - PrioritizationDetermine priorities for all IT projects in alignment with business strategy and oversee execution status.</li><li>Establish and Operate Project GovernanceDevelop standardized methodologies, templates, and reporting standards to ensure quality and consistency across all projects.</li><li>Manage and Report on Project Progress, Risks, Issues, and CostsAs the core of the PMO, maintain visibility into all project statuses and provide transparent reporting to stakeholders.</li><li>Manage WMS/TMS and Other SCM-Related System Implementation ProjectsOversee key IT projects in the logistics business with high priority, ensuring schedule, quality, and scope are maintained.</li><li>Oversee IT Infrastructure Build Projects for New Business WinsPlan and coordinate IT readiness at launch (network, devices, applications, etc.) with the infrastructure team to support smooth Go-Live.</li><li>Consolidate, Evaluate, and Prioritize Change Requests (CRs)Organize CRs from customers and operations, conduct impact assessments, and manage the approval and execution process.</li><li>Support Project Planning for Each Initiative (Scope, Risk, Resources, Cost)Collaborate with Project Managers during project initiation to establish plans and set up conditions for success.Standardize Document Management and Audit Readiness Across Projects In accordance with DSC standard methodologies, ensure the quality of management materials and documentation to meet audit requirements and internal control standards.</li><li>Coach and Develop Project ManagersSupport PMs on issues in ongoing projects and elevate the overall level of project management across the IT organization.</li><li>Escalation Point for Inter-Project Dependencies and Critical RisksPlay a central role in rapidly making decisions and coordinating with stakeholders when critical issues arise. Report to the CIO as appropriate and coordinate with their support.</li><li>Manage IT Customer Solution (CS) Team MembersIT CS members are responsible for proposing and estimating IT infrastructure and WMS/TMS solutions for new business opportunities in coordination with relevant departments. Support, develop, and evaluate CS members in their managerial duties.</li></ul> The Requirements:<ul><li>5+ Years Leading Large-Scale IT Projects or PMO OperationsIncluding experience in project portfolio management and cross-project oversight of multiple projects.</li><li>Hands-On Experience with Project Management Methodologies (PMBOK, PMP, Prince2, etc.)Track record of driving standardization, governance, and process improvement.</li><li>Ability to Negotiate and Communicate with Senior Stakeholders (executives, customers, department heads)Skilled at clarifying complex situations and guiding stakeholders toward clear decisions. Project Experience in IT Infrastructure or Business Application ImplementationKnowledge of logistics domain systems such as WMS / TMS / SCM is particularly desirable.</li><li>High Expertise in Risk & Issue Management, Budget Management, and Progress TrackingCapable of risk assessment and escalation judgment on large-scale projects.</li><li>Knowledge of Document Management and Audit ReadinessExperience with document management aligned to internal controls, compliance, and audit requirements.</li></ul> Key Highlight:<ul><li>Becoming part of a large global network</li><li>Opportunities to manage multiple projects with a lot of opportunities</li><li>A rare opportunity to genuinely connect with client(s) and provide solution</li></ul> Location Tokyo Salary11 - 13 million yen Reference Number: 67040-0013419523 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjY0NjI0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-12T01:44:55Z

Technical Support - International SaaS Vendor

Tokyo,
remote
Permanent
6.0M - 10.0M JPY / Yearly
Technical Support Analyst *Fluent level Japanese will be needed About the Company <ul><li>This is a global leader in end-to-end supply chain management software, supporting more than 40,000 users across 100+ countries. Founded by a small team of engineers, the company has grown into an organization of over 2,000 employees worldwide. Its customers include major manufacturers and global brands across industries such as automotive, healthcare, and consumer goods.</li></ul>Goal of the role: <ul><li>To serve as the customer's first point of contact, diagnosing and resolving technical issues with the SCM software quickly and effectively, to ensure customers' business operations run smoothly with 24/7 global support.</li></ul>About the Team <ul><li>The Customer Support team is the first point of contact for customers after they've purchased the company's software, helping resolve technical issues and close gaps in their use of the product.</li><li>As a Technical Support Analyst, you'll provide support to customers globally in a 24/7 environment, focusing on resolving issues and helping customers succeed with the company's core software platform. You'll work as part of a larger team of analysts in a fast-paced, high-volume environment, combining strong technical skills with a customer-first mindset.</li></ul>What You'll Do <ul><li>Investigate and resolve customer issues quickly, keeping customers updated on progress and timelines</li><li>Diagnose problems and either fix them directly or guide customers through the fix</li><li>Follow up to make sure the solution worked and customers are satisfied</li><li>Take turns on Triage duty: reviewing new cases, assigning them to the right person, and updating case status</li><li>Look past the immediate problem to find the root cause, so it doesn't happen again</li><li>Respond to automated alerts from customer systems</li><li>Handle routine admin tasks for both cloud and on-premise customer setups</li><li>Meet SLA deadlines for all your assigned cases</li><li>Write knowledge base articles on topics you're familiar with</li><li>Work with other teams to resolve urgent or complex issues</li><li>Join the on-call rotation, including occasional after-hours work</li></ul>What We're Looking For <ul><li>Bilingual in Japanese and English</li><li>At least 3 years of experience in technical support for external customers on a software product, ideally in a SaaS environment</li><li>Experience supporting ERP (Enterprise Resource Planning) or supply chain software is a plus</li><li>Familiarity with case management/ticketing systems</li><li>Solid understanding of Windows environments, ERP business software, and web-based applications</li><li>Strong research and troubleshooting skills</li><li>Working knowledge of relational databases and query writing is a plus</li><li>Background in manufacturing, production planning, inventory management, or demand planning (support or planning roles) is a strong plus</li><li>Must be able to meet security and confidentiality requirements for the role (e.g., SOC 2, CGRP)</li></ul>Location Tokyo Salary 6 - 10 million yen Reference Number: 06940-0013461518 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNDM4NDEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-14T04:15:36Z

Talent Manager

Osaka,
remote
Permanent
5.0M - 10.0M JPY / Yearly
About the job Discover an exciting opportunity as a Talent Manager at our Osaka office. Robert Half has a rich 77-year history, continuously evolving to positively impact lives by matching the right talent with the right job. As part of our growing perm and contract focused practice groups at Tokyo office, we are seeking experienced recruiters and business developers to join our team. Responsibilities:<ul><li>Expand your network and cultivate business relationships</li><li>Build a robust talent pool and pipeline</li><li>Manage end-to-end talent solutions for clients</li><li>Stay informed about market trends and share insights</li><li>Engage in company events, networking, and community initiatives</li></ul> Qualifications:<ul><li>Proven experience in agency recruitment or similar client-facing roles</li><li>Strong track record of developing business relationships</li><li>Curiosity, adaptability, and a collaborative mindset</li><li>Passion for technology and eagerness to learn</li><li>Excellent interpersonal and communication skills</li><li>Ethical, growth-oriented, and resilient mindset</li><li>Effective stakeholder management abilities</li></ul> Rewards & Benefits:In addition to a competitive base salary, we offer: <ul><li>Lucrative, transparent commission structure</li><li>Clear career progression opportunities</li><li>National and international mobility across our 300+ global offices</li><li>Cutting-edge learning and development programs</li><li>Wellness initiatives, mental health support, and EAP</li><li>State-of-the-art technology to enhance your success</li><li>Annual national and international recognition events</li><li>Progressive parental/carer leave policies and other entitlements</li><li>CSR involvement, charity leave, and community engagement opportunities</li></ul> Apply now to connect with our talent acquisition team and explore this exciting opportunity. Applicants must have full working rights in Japan or eligibility for permanent employment.Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/anVzc2kubWFuc2lra2EuMTI2NDYuMTA4OThAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
2026-02-16T02:44:31Z

Financial Planning & Analysis Manager

Tokyo,
remote
Permanent
10.0M - 13.0M JPY / Yearly
Company ProfileThis global FMCG company offers Senior FP&A Managers the opportunity to partner closely with business leaders in a purpose-driven, globally recognized organization, driving strategic decision-making across a dynamic consumer portfolio. This role combines high-impact commercial finance with strong visibility to leadership in a fast-paced, growth-oriented environment. The Role<ul><li>Lead strategic pricing, promotions, channel strategy, and portfolio mix to drive revenue growth and margin expansion</li><li>Optimize trade spend and customer-level profitability through ROI analysis, predictive modeling, and disciplined investment governance, while identifying risks and opportunities</li><li>Develop dashboards, KPIs, and performance reviews, translating data into clear, actionable insights for senior management</li><li>Act as the Finance lead for cross-functional initiatives, partnering with Sales, Marketing, and Operations while supporting business planning and ensuring strong financial controls</li></ul> Your Skills <ul><li>Fluent level Japanese and business level English</li><li>Strong business partnering and FP&A track record. Experience working closely with sales teams</li><li>FMCG industry experience highly preferred</li></ul> Key Highlights of the Role <ul><li>Work for a global, well known company</li><li>Japan is a success story for this company and there is double digit growth year on year</li><li>A lot of investment in new technology in recent years</li><li>Career promotion opportunities</li><li>Flexible working system with remote work 2 days a week</li></ul> Location Tokyo Salary10 - 13 million yen Reference Number: 06940-0013416346 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/QnJlbm5hLkh5YWt1bm8uNDk4OTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-08T02:20:17Z

Senior Talent Manager

Tokyo,
remote
Permanent
5.0M - 10.0M JPY / Yearly
About the job Discover an exciting opportunity as a Senior Talent Manager at our Tokyo office. Robert Half has a rich 77-year history, continuously evolving to positively impact lives by matching the right talent with the right job. As part of our growing perm and contract focused practice groups at Tokyo office, we are seeking experienced recruiters and business developers to join our team. Responsibilities:<ul><li>Expand your network and cultivate business relationships</li><li>Build a robust talent pool and pipeline</li><li>Manage end-to-end talent solutions for clients</li><li>Stay informed about market trends and share insights</li><li>Engage in company events, networking, and community initiatives</li></ul> Qualifications:<ul><li>Proven experience in agency recruitment or similar client-facing roles</li><li>Strong track record of developing business relationships</li><li>Curiosity, adaptability, and a collaborative mindset</li><li>Passion for technology and eagerness to learn</li><li>Excellent interpersonal and communication skills</li><li>Ethical, growth-oriented, and resilient mindset</li><li>Effective stakeholder management abilities</li></ul> Rewards & Benefits:In addition to a competitive base salary, we offer: <ul><li>Lucrative, transparent commission structure</li><li>Clear career progression opportunities</li><li>National and international mobility across our 300+ global offices</li><li>Cutting-edge learning and development programs</li><li>Wellness initiatives, mental health support, and EAP</li><li>State-of-the-art technology to enhance your success</li><li>Annual national and international recognition events</li><li>Progressive parental/carer leave policies and other entitlements</li><li>CSR involvement, charity leave, and community engagement opportunities</li></ul> Apply now to connect with our talent acquisition team and explore this exciting opportunity. Applicants must have full working rights in Japan or eligibility for permanent employment.Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/anVzc2kubWFuc2lra2EuNDcyMTkuMTA4OThAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
2026-02-16T02:50:11Z

IT Service Delivery Manager - CRM / eCommerce

Tokyo,
remote
Permanent
9.0M - 11.5M JPY / Yearly
Company ProfileAn instantly recognizable beauty, skincare, and cosmetics company who have operations globally, and a strong and established presence in Japan. The Role<ul><li>You'll manage service delivery (including ticket and incident management) relating to a range of digital systems such as CRM/eCommerce platforms.</li><li>You'll also be supporting business stakeholders to prioritize tickets and identify areas for system enhancements and process improvements.</li><li>The goal is to improve the end user experience - so you'll work with vendors and internal stakeholders alike to achieve this.</li></ul> Your Skills <ul><li>High business level Japanese and English are mandatory.</li><li>IT operations / service delivery background with a specific focus on CRM / eCommerce systems.</li><li>Experience with Salesforce Marketing Cloud / Salesforce Commerce Cloud or GCP would be a big advantage.</li></ul> Key Highlights of the Role <ul><li>You'll be part of a well-known and stable global business, with upwards mobility both inside and outside of Japan.</li><li>You'll manage both internal and external stakeholders daily, making use of your Japanese and English skills in this truly international environment.</li><li>You'll be working in an innovative industry that constantly builds new solutions to reach and engage with its customer base.</li></ul> Location Tokyo Salary9 - 11.5 million yen Reference Number: 06940-0013450785 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjkyMjEzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-11T06:21:05Z

Sales Manager

Mie,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Position Overview<ul><li>The Sales Manager is responsible for driving sales growth across multiple business segments. Working closely with the head of sales (President), the manager formulates sales strategies and oversees their rollout and execution within the team. Additionally, the manager directly contributes to improved business performance by personally handling sales activities with key clients.</li></ul> Key Responsibilities<ul><li>Formulating business and sales strategies aligned with the President's vision</li><li>Cascading sales strategies to the team and translating them into concrete action plans</li><li>Achieving sales targets for assigned segments</li><li>Strengthening relationships with existing clients and generating new business opportunities</li><li>Leading sales activities for key accounts (proposals, negotiations, and deal closures)</li><li>Managing team members (coaching, development, and performance management)</li><li>Coordinating and collaborating with internal and external stakeholders</li><li>Managing the sales pipeline and optimizing opportunities using CRM tools (e.g., Salesforce)</li></ul> Working Style<ul><li>While the role is primarily office-based, flexible working arrangements-including remote work and direct client visits-are possible. </li><li>Meetings with internal and external stakeholders are conducted both online and in person.</li></ul> Requirements (Mandatory)<ul><li>Business-level English communication skills</li><li>Practical skills in Microsoft 365 (Excel, PowerPoint, Teams, etc.)</li><li>Experience using CRM tools (Salesforce experience preferred)</li></ul> Preferred Skills & Experience<ul><li>B2B sales experience (experience handling multiple segments preferred)</li><li>Team management experience</li><li>Experience in a multinational company or global business environment</li></ul> Location <pre id="tw-target-text" class="tw-data-text tw-text-large tw-ta" dir="ltr" tabindex="-1" data-placeholder="翻訳" data-ved="2ahUKEwiKqsfhy8KVAxU6UPUHHe5xMjkQ3ewLegQIDBAV">Mie Prefecture</pre> Salary10 million yen Reference Number: 67040- 0013459055 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bG91aWUucmV5ZXMuNjM4MjYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-08T07:53:43Z

Sales Manager

Tokyo,
remote
Permanent
9.0M - 9.0M JPY / Yearly
The Role<ul><li>Assess the industrial IoT landscape in Japan to pinpoint major stakeholders and priority accounts.</li><li>Create and implement a strategic sales approach centered on proactive prospecting and outbound business development.</li><li>Establish and maintain strong relationships with end users, system integrators, and channel partners.</li><li>Identify customers' technical and commercial requirements and position the company as a reliable long-term partner.</li><li>Draft commercial proposals, lead contract negotiations, and regularly meet or surpass sales goals.</li><li>Use CRM platforms to manage the sales pipeline, project revenue, monitor KPIs, and coordinate with internal teams.</li><li>Represent the company at trade shows, networking functions, and industry events in Japan.</li></ul>Location Tokyo Salary9 million yen Reference Number: 06940-0013424154 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjcxODMzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-18T01:26:18Z

Sales Manager

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
The Role<pre class="tw-data-text tw-text-large tw-ta" dir="ltr" tabindex="-1" data-placeholder="翻訳" data-ved="2ahUKEwjBxbCyguqVAxXmZ_UHHau5NhcQ3ewLegQIDRAV">Identify, develop, and close new business opportunities with OEMs and system integrators. </pre>Location Tokyo Salary12 million yen Reference Number: 67040-0013468564 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjYzNjE1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-24T05:29:07Z

Senior Sales Manager

Mie,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Key Responsibilities<ul><li>Partner with the President to shape business and sales strategies</li><li>Communicate sales strategies to the team and turn them into actionable plans</li><li>Meet sales goals within designated market segments</li><li>Deepen relationships with existing clients while driving new business development</li><li>Oversee sales efforts for key accounts, including proposals, negotiations, and deal closure</li><li>Lead, coach, and develop team members while managing performance</li><li>Work closely with both internal teams and external partners to ensure alignment</li><li>Monitor sales pipelines and maximize opportunities through CRM tools such as Salesforce</li></ul> Location Mie Salary10 million yen Reference Number: 67040-0013465467 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/bG91aWUucmV5ZXMuMDM3NDQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-24T02:15:18Z

Sales Manager

Tokyo,
remote
Permanent
30.0M - 40.0M JPY / Yearly
Company profile<ul><li>Exclusive search for a Global fintech platform.</li></ul> The role<ul><li>Manage and mentor the Japan sales team while personally running the full sales cycle from prospect to close.</li><li>Own GTM strategy and execution.</li><li>Build and scale channel partner program.</li></ul> Your skills<ul><li>Experience leading a sales team in Japan, ideally within a tech, SaaS, or fintech environment.</li><li>Hands on experience building a channel or indirect sales program in the Japanese market.</li><li>Deep understanding of the Japan SME and startup landscape.</li><li>Native level Japanese and business English</li></ul> Key highlights <ul><li>Build the Japan GTM strategy.</li><li>Work closely with the Japan GM & APAC Head to boost growth in the region.</li></ul> Salary<ul><li>〜40,000,000 (20,000,000 Base) + RSU</li></ul> Location Tokyo Reference Number: 06940-0013461495 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuNTQ5MzQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-27T04:47:31Z

Pre-Sales Consultant

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company ProfileA global software company that provides cloud-based platforms and digital solutions for the property and casualty insurance industry. Known for helping insurers modernize core operations, the business supports clients with technology that improves agility, efficiency, and customer experience. The Role<ul><li>Engage with customers and internal stakeholders by delivering clear verbal communication and impactful presentations.</li><li>Apply knowledge of cloud computing, SaaS market trends, and software development lifecycle tools such as source control, build systems, and testing frameworks.</li><li>Contribute technical expertise across integration approaches, database concepts, Java-based development, and broader modern programming practices.</li></ul> Your Skills <ul><li>Strong communication skills, including confident presentation delivery and professional written communication.</li><li>Fluency in Japanese, both spoken and written, along with strong English skills for internal collaboration.</li><li>A proactive mindset, natural curiosity, and strong enthusiasm for continuous learning.</li></ul> Key Highlights of the Role <ul><li>Work with technologies and concepts such as modern P&C insurance platforms, Java enterprise solutions, RESTful services, authentication and authorization, and system integration patterns.</li><li>Gain exposure to modern web development, including JavaScript frameworks, Kubernetes, AWS, and related cloud technologies.</li><li>Ideal for someone who brings or wants to build experience in technical pre-sales within a fast-evolving enterprise software environment.</li></ul> Location Tokyo Salary15 million yen Reference Number: 06940-0013439998 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMzg4MTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-25T07:24:13Z

Value Consultant [Saas/Cloud vendor | FSI]

Tokyo,
remote
Permanent
20.0M - 25.0M JPY / Yearly
Company ProfileOur client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organizations. With a strong footprint in Japan and continued investment in strategic growth, the company is expanding its Value Consulting capability to support complex enterprise engagements. The RoleThis role sits at the intersection of strategy, finance, and enterprise technology.Position Summary<ul><li>The Value Consultant will partner closely with enterprise sales teams and C-level stakeholders to articulate, quantify, and realize measurable business value from large-scale SaaS investments.</li><li>You will drive structured value discovery, build executive-ready ROI and TCO business cases, and support strategic decision-making across complex customer organizations.</li><li>This is a highly visible, consultative role with direct exposure to CXO leadership.</li></ul>Business Value Strategy & Execution<ul><li>Drive measurable ROI and strategic value realization for enterprise SaaS customers</li><li>Conduct Business Value Assessments to identify financial and operational impact</li><li>Quantify improvement opportunities and define value realization roadmaps</li><li>Ensure customers can identify, measure, and capture the full value potential of their investment</li></ul>ROI & Financial Modeling<ul><li>Develop detailed ROI and TCO models tailored to customer environments</li><li>Build board-ready financial business cases with granular KPIs and documented benefit rationale</li><li>Translate complex technical capabilities into tangible financial and operational outcomes</li><li>Support customers' investment decisions through data-driven analysis</li></ul>Executive Engagement & Storytelling<ul><li>Influence and engage CXO-level stakeholders through value-based selling</li><li>Facilitate Value Workshops with cross-functional leaders (Business & IT)</li><li>Present strategic narratives that connect technology transformation to business outcomes</li><li>Enable executive alignment on transformation priorities and target operating models</li></ul>Sales & Strategic Alignment<ul><li>Partner with account executives to support account planning and value-focused engagement strategies</li><li>Contribute to complex enterprise sales cycles through structured business value conversations</li><li>Align value messaging with customer pain points, industry dynamics, and strategic initiatives</li><li>Methodology Development</li><li>Enhance and evolve value consulting methodologies, frameworks, and collateral</li><li>Support internal capability building and best-practice sharing</li></ul> Your Skills <ul><li>8-15+ years of experience in Value Consulting, Strategy Consulting, Value Engineering, or Enterprise SaaS pre-sales</li><li>Experience in working with financial services clients</li><li>Strong experience driving ROI/TCO analysis within complex enterprise environments</li><li>Track record of influencing senior executives on strategic investment decisions</li><li>Strong and executive presentation skills</li><li>Ability to translate technical solutions into strategic business outcomes</li><li>Japanese (native); English (business level)</li></ul> Location Tokyo Salary20 - 25 million yen Reference Number: 06940-0013385200 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMTg0NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-20T04:32:46Z