6 results for Network Server Support Engineer jobs

Technical Support Engineer (US low-code platform vendor)

Tokyo,
remote
Permanent
9.0M - 12.5M JPY / Yearly
*Fluent level Japanese and English are required for this role. About the Company US SaaS vendor specializes in manufacturing low-code software solutions. The products designed to help organizations improve efficiency, reduce time-to-market, mitigate risks, and drive innovation across the product lifecycle. Its open, flexible, and scalable architecture makes it a popular choice for companies across various industries, including aerospace, automotive, electronics, and consumer goods. Why hiring Expand the technical support team headcount to accommodate our growing client base About the Role This role is to help customers succeed with the PLM (Product Lifecycle Management) solutions. You'll troubleshoot complex technical issues, manage customer upgrades, and ensure smooth product implementation across various industries including automotive, aerospace, and high-tech electronics. Key Responsibilities 1, Problem Resolution -Diagnose and resolve technical issues with PLM software solutions -Investigate customer problems using analytical troubleshooting methods -Collaborate with development teams to identify root causes 2, Customer Management -Lead upgrade projects for customers and partners -Communicate technical solutions clearly to non-technical stakeholders -Ensure positive customer experience throughout support process 3, Team Development -Train and mentor new support team members -Continuously expand product knowledge and technical skills Requirements +Bachelor's degree in technical field + 3-5 years relevant experience +Strong analytical and problem-solving abilities +Business-level fluency in Japanese and English +Excellent communication skills for technical explanations +Ability to manage multiple priorities effectively Technical Skills (preferred) +C# and JavaScript programming +SQL database knowledge +Web application development experience +SaaS support and application administration Benefit for you: -It's a highly customized platform product tailored to client needs, where technical issues can be both unique and challenging. -The role belongs to a global team (the final report line is based in the US), with close collaboration not only with APAC teams but also with teams in the US and Europe.Reference number: 06940-0013288712By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNzg2NTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2025-08-29T03:11:21Z

Network Engineer

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
Location: Tokyo Job ID: 06940-0013314635 Annual Salary: JPY 12,000,000<h4 data-start="212" data-end="237">Team Overview:</h4><ul data-start="238" data-end="747"><li data-start="238" data-end="331">Responsible for supporting business operations by maintaining a stable IT infrastructure.</li><li data-start="332" data-end="424">Design and operation of cloud, network, authentication management, and related services.</li><li data-start="425" data-end="492">Focus on standardizing and automating infrastructure processes.</li><li data-start="493" data-end="747">Provide global support for IT infrastructure construction, while addressing regional characteristics and complexities. This role plays a critical part in enhancing global business operations by driving simplification, standardization, and automation.</li></ul><h4 data-start="749" data-end="774">Role Overview:</h4>(Immediately after hiring) Based on the strategy and standards defined by the Global Network Services Lead, this role is responsible for the implementation, operation, management, and continuous improvement of network services in the assigned region. Reporting directly to the Japan Infrastructure Lead, you will collaborate with the global team on daily network operations, coordinate with internal IT departments, external vendors, and oversee tasks such as network improvement, automation, and scalability.<h4 data-start="1292" data-end="1324">Key Responsibilities:</h4><ul data-start="1325" data-end="2289"><li data-start="1325" data-end="1482">Network Design & Implementation: Design, implement, and maintain regional network infrastructure (LAN/WAN/Wi-Fi/voice/SD-WAN/cloud connectivity).</li><li data-start="1483" data-end="1658">Infrastructure Health Management: Ensure the health, security, and performance of advanced network systems, including support for manufacturing sites (e.g., PLCs).</li><li data-start="1659" data-end="1797">Global Standards Deployment: Deploy global standards and best practices at the regional level to optimize network performance.</li><li data-start="1798" data-end="2009">SLA/KPI Management: Manage service level agreements (SLA) and key performance indicators (KPI), including optimization and regular maintenance of network devices (firewalls, switches, routers, etc.).</li><li data-start="2010" data-end="2152">Incident Management: Handle critical incidents, perform root cause analysis, and manage vendor relationships for issue resolution.</li><li data-start="2153" data-end="2289">Security & Compliance: Ensure compliance with IT security standards, access control practices, and other governance protocols.</li></ul><h4 data-start="2291" data-end="2317">Qualifications:</h4>Required:<ul data-start="2335" data-end="2887"><li data-start="2335" data-end="2447">Practical experience in network design, operation, and maintenance based on global standards and governance.</li><li data-start="2448" data-end="2564">Experience in the design, construction, and management of corporate networks (LAN/WAN/Wi-Fi/Voice/SD-WAN/Cloud).</li><li data-start="2565" data-end="2655">Solid understanding of IT security and compliance, with practical hands-on experience.</li><li data-start="2656" data-end="2792">Ability to collaborate and communicate effectively with global and regional IT teams, as well as internal and external stakeholders.</li><li data-start="2793" data-end="2887">Proficiency in English communication for technical discussions (reading, writing, speaking).</li></ul>Preferred:<ul data-start="2906" data-end="3156"><li data-start="2906" data-end="3012">Experience managing network infrastructure in manufacturing environments, including PLC-level systems.</li><li data-start="3013" data-end="3098">Experience in network automation and deployment/operation of large-scale systems.</li><li data-start="3099" data-end="3156">Relevant certifications (e.g., CCNP, CISSP) are a plus.</li></ul><h4 data-start="3158" data-end="3182">Competencies:</h4><ul data-start="3183" data-end="3482"><li data-start="3183" data-end="3283">Innovation Drive: Ability to identify new and better ways to enhance organizational success.</li><li data-start="3284" data-end="3386">Stakeholder Coordination: Ability to anticipate and balance the needs of diverse stakeholders.</li><li data-start="3387" data-end="3482">Flexibility: Capacity to adjust approach and attitude in response to changing situations.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/bHVrZS5mdXJuaXZhbC42MDU2Ny4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2025-10-31T02:17:56Z

IT Consultant

Tokyo,
remote
Contract
9.0M - 9.1M JPY / Yearly
Security Governance<ul><li>Security Education: Support security awareness measures targeting risks associated with the use of generative AI, such as information leaks, unauthorized data entry, and model abuse. We create educational content, plan and implement employee training, assess understanding, and propose improvements.</li><li>NIS2 Directive Compliance: Evaluate governance, risk management, incident reporting systems, supply chain security, and more. Implement management measures, operational processes, and management responsibility systems based on NIS2 requirements.</li></ul>Engineering<ul><li>Device authentication: Utilizes device certificates, MDM integration, and hardware-based identification information (TPM, etc.) to help prevent access from unauthorized or unregistered devices.</li><li>Strengthening remote access security: Based on zero trust, supports the implementation of MFA, device authentication, network isolation, and access control policy optimization.</li><li>Strengthening security of AD domain and PC local administrator privileges: Minimizing privileged accounts, deleting unnecessary accounts, protecting authentication information, and centralizing local administrator password management using LAPS, etc. Support for reducing the risk of privilege abuse and authentication information leakage.</li></ul>Application<ul><li>Strengthening authentication methods: Review authentication methods and help reduce the risk of unauthorized logins and credential leaks.</li><li>Support for strengthening cloud security: Support for the implementation and operation of CSPM. Detecting configuration errors, visualizing compliance violations, vulnerability management, continuous monitoring, etc.</li><li>Support for standardizing password and secret management and implementing remote support solutions: Protecting privileged accounts and application secrets, implementing vault management, and supporting the establishment of regular rotation operations, etc. Support for the implementation of remote support solutions.</li></ul>SecOps<ul><li>Sentinel POC and Microsoft security infrastructure development: Strengthening access with Entra ID, integrating protection and detection with Defender, and supporting the implementation and operation of SIEM/SOAR with Sentinel.</li><li>AI-based security process automation: Leveraging AI technology to support the automation of operational processes such as security monitoring, incident response, threat analysis, and TPRM.</li><li>Evilginx implementation and operation support: Building, configuring, and operating the Evilginx environment, providing the environment necessary for verifying phishing attack methods, and providing technical support.</li></ul> Reference No.: 06940-0013322943By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy" target="_blank">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/bHVrZS5mdXJuaXZhbC42ODQzMC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2025-11-14T04:05:48Z

IT Consulting

Tokyo,
remote
Permanent
8.0M - 0 JPY / Yearly
Company ProfileA globally recognized Business & IT consulting firm specializing in the life sciences sector is expanding its presence in the Japan region. With a strong international footprint and a mission to drive innovation through large-scale S/4HANA and digital transformation programs, the organization partners with leading companies across pharmaceuticals, healthcare, and related regulated industries.The team emphasizes fast decision-making, global collaboration, and a people-centric culture. Consultants enjoy a highly flexible work environment with remote-first options within Japan and opportunities to work with international counterparts. The RoleWe are seeking Senior SAP Consultants who can lead functional workstreams within a major life sciences transformation program. This role suits professionals with deep SAP expertise who enjoy bridging business and IT teams, navigating global templates, and aligning them to local Japanese requirements.You will drive solutions in one or more domains:<ul><li>FICO (including AR/AP, FSCM, Vistex)</li><li>MM / SD (Materials, logistics, order-to-cash)</li><li>PM / Asset Management</li><li>PP / Production Execution & shop-floor operations</li><li>QM / Quality & compliance</li></ul>This is a remote role within Japan, with occasional domestic travel depending on project needs.<Key Responsibilities>Workstream Leadership<ul><li>Lead the functional workstream in your module area and act as a key liaison between Japan-based business users and global SAP teams.</li><li>Facilitate process mapping, fit-gap analysis, and design workshops.</li><li>Ensure alignment with global S/4HANA standards and best industry practices.</li></ul>SAP Design & Integration<ul><li>Translate business requirements into clear functional specifications.</li><li>Configure SAP modules within your domain and collaborate on cross-module integration.</li><li>Support testing, data validation, training materials, UAT preparation, and cutover readiness.</li></ul>Compliance & Quality<ul><li>Ensure processes meet GxP, compliance, traceability, and audit-readiness standards for regulated industries.</li><li>Produce and maintain accurate documentation for design, configuration, and decisions.</li></ul>Change & Adoption Support<ul><li>Provide business-facing support during training, UAT, go-live, and hypercare.</li><li>Collaborate with cross-functional teams to ensure smooth adoption and operational readiness.</li></ul> Your Skills <ul><li>3-8 years of hands-on SAP experience in at least one major module (FICO, MM, SD, PM, PP/PE, or QM).</li><li>2+ full-cycle SAP implementations in regional or global programs.</li><li>Strong business-process knowledge: finance, supply chain, maintenance, production, or quality.</li><li>Ability to simplify complex SAP concepts for business users.</li><li>Experience in regulated industries (life sciences, pharmaceuticals, chemicals, healthcare, food, or consulting).</li><li>Understanding of GxP / Good Practice environments.</li></ul> Language skills:<ul><li>Japanese: Business level (JLPT N2 or higher)</li><li>English: Business level</li></ul>Willingness to travel domestically as needed.Comfortable working in a dynamic, fast-paced, globally integrated environment. Key Highlights of the Role <ul><li>Highly competitive compensation</li><li>A diverse, global consulting environment with strong cross-border collaboration</li><li>Remote workstyle within Japan depending on client/project needs</li><li>Flexibility to perform certain days of work from alternative global locations (with approval)</li><li>Access to ongoing professional development programs, workshops, and training</li><li>Opportunities for rapid skill development and visibility within an international program</li><li>Inclusive, people-focused culture with flat communication and strong teamwork</li></ul> Recognition programs, team integration activities, and milestone anniversary rewards Location Tokyo Reference Number: 06940-0013338854 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<hr />「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）に同意したものとみなされます。 応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。<img src="https://counter.adcourier.com/TWluZ2hlLkxpLjU3NTI0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2025-11-21T04:47:38Z

IT Business Solutions Manager

Tokyo,
remote
Permanent
9.0M - 13.5M JPY / Yearly
Company ProfileJoin a world-leading premium sports equipment brand that's revolutionizing the athletic performance industry through cutting-edge technology and innovation. With a strong global presence and a passionate commitment to excellence, this iconic company is seeking an IT Business Solutions Manager to drive digital transformation across Japan and the Asia region. Based in Tokyo, this pivotal role bridges business strategy and technology execution, managing the full lifecycle of consumer-facing and internal applications. You'll be the IT Business Partner for Japan, collaborating with global teams while leading local implementation of e-commerce platforms, mobile apps, omni-channel solutions, ERP systems, and critical back-end systems including logistics, order management, and supply chain applications.The Role<ul><li>Lead planning and execution of application initiatives including e-commerce, mobile apps, omni-channel retail, ERP systems, logistics, order management, and supply chain solutions</li><li>Manage one direct report, external vendors, and cross-functional project teams to deliver strategic implementations and daily operational support</li><li>Partner with business stakeholders and global IT teams to transform business requirements into scalable technology solutions</li><li>Serve as Japan IT Business Partner and single point of escalation for strategic and critical tactical issues</li><li>Respond to shifting market dynamics, mitigate project risks, and re-prioritize initiatives in collaboration with senior leadership</li><li>Foster knowledge exchange between Japan, Asia-Pacific, and global headquarters to share best practices and drive innovation</li><li>Drive operational excellence through process improvements and emerging technology implementation</li></ul>Your Skills <ul><li>7+ years of IT project management experience implementing consumer-facing and internal enterprise systems</li><li>Advanced expertise in e-commerce platforms, CRM, B2C/B2B commerce, retail, and ERP systems</li><li>Deep experience with supply chain, logistics, order management systems, and front-end to back-end integrations</li><li>5+ years in a project management role or small team leadership with management of vendors, budgets, and cross-functional project teams</li><li>Bilingual fluency in English and Japanese (written and verbal) is mandatory</li><li>Strong stakeholder management, consulting, and negotiation skills in global, matrixed environments</li></ul>Key Highlights of the Role <ul><li>Strategic Impact: Shape digital strategy for an iconic global brand as Japan IT Business Partner with direct senior leadership access and regional influence</li><li>Cutting-Edge Technology: Lead end-to-end digital ecosystem from e-commerce and mobile to supply chain systems</li><li>Global Exposure: Collaborate across Japan, Asia, and headquarters while building expertise in a dynamic, high-growth sports industry</li></ul>Location TokyoSalary9 - 13.5 million yen Reference Number: 06940-0013336827By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<hr />「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）に同意したものとみなされます。 応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。<img src="https://counter.adcourier.com/bHluZHNleS5odWdoZXMuOTY2NDIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2025-11-17T04:06:22Z

IT Strategy Lead

Tokyo,
remote
Permanent
12.0M - 15.0M JPY / Yearly
Native level Japanese and high-business level English are mandatory. Why join? * You'll have real visibility in a global role, working senior IT and business leaders to ensure the strategies of all business units are aligned with global IT strategy. * This company's products are used in healthcare facilities to support millions of patients globally. * There is significant investment in IT - tech transformation and business improvement are at the forefront of their philosophy, with change being driven by senior leadership. * Tired of following orders from an overseas HQ? You'll be working from the head office, driving strategies that will be adopted globally. What you'll do * Collaborate with the global IT leadership team and non-tech stakeholders to ensure business strategies are aligned - these people will be in different locations globally, so you'll be communicating in both English and Japanese daily. * Develop and drive the adoption of KPIs and reporting governance across the business. * Lead and develop a small team (1-2 people). Your skills * Native level Japanese and high-business level English are mandatory. * This role could suit someone from a consulting company that wishes to move in-house, or it could also be a good match for a senior business analyst / strategic minded IT professional from an internal team. * Experience gained in an IT transformation environment (not just BAU) would be an advantage. * Any small team leadership experience is an advantage. The company A global medical device manufacturer.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjMxNzAwLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2025-10-08T06:18:34Z