1 result for Cyber Security Engineer Director jobs
Customer Success Engineer
- Tokyo,
- remote
- Permanent
-
18.0M - 25.0M JPY / Yearly
- <p>企業概要 | Company Profile<br />A mission-driven global cybersecurity intelligence provider is seeking a Customer Success Engineer based in Japan. The company delivers unmatched visibility into internet activity at a global scale, serving enterprises, government bodies, financial institutions, and telecommunications providers with threat intelligence that helps detect, disrupt, and defend against advanced cyber threats.<br /><br /><br />職務内容 | The Role<br />* Own the full post-sales technical lifecycle for Japanese enterprise customers - from onboarding and integration through adoption, renewal, and expansion.<br />* Serve as a trusted technical advisor, helping customers embed threat intelligence into their security workflows (SecOps, threat hunting, incident response, and detection engineering).<br />* Build and maintain success plans that map customer intelligence requirements to measurable ROI and business outcomes.<br />* Deliver workshops, enablement sessions, solution demos, and workflow guidance tailored to each customer's maturity level.<br />* Troubleshoot adoption gaps across APIs, data flows, integrations, and operational workflows.<br />* Monitor account health, usage patterns, and stakeholder engagement; recommend improvements to drive ongoing value.<br /><br /><br />応募資格 | Your Skills<br />* 3+ years of experience in cybersecurity (SOC, threat intelligence, detection engineering, incident response, or related disciplines).<br />* Solid experience in customer-facing technical roles: Customer Success Engineering, Technical Account Management, Solutions Engineering, or Security Consulting.<br />* Familiarity with CTI concepts: intelligence lifecycle, threat actor infrastructure, indicators, enrichment, MITRE ATT&CK, and operationalization.<br />* Experience integrating or consuming intelligence via SIEM, SOAR, TIP, EDR, or APIs.<br />* Knowledge of network protocols and internet infrastructure (TCP/IP, DNS, HTTP, TLS).<br />* Experience working with Japanese enterprise customers and navigating Japan's formal business culture.<br />* Native-level Japanese with business-level English (reading, writing, speaking).<br /><br /><br />おすすめのポイント | Key Highlights of the Role<br />* Work with some of Japan's and APAC's most critical organizations - including global financial institutions, telecoms, and government bodies.<br />* Be the face of a globally trusted cybersecurity intelligence platform in the Japanese market.<br />* Contribute directly to missions that protect national security, critical infrastructure, and millions of people.<br />* Collaborate with global teams across the US and EMEA in a high-impact, mission-driven environment.<br />* Attend international company events including the annual customer conference and global Sales Kickoff.<br /><br /></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>18 - 25 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013394554</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p> </p><img src="https://counter.adcourier.com/TW9tby5NYWVkYS4xNTMwMi4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
- 2026-05-28T07:13:55Z
