11 results for Customer Success Manager Security jobs
Customer Success Engineer
- Tokyo,
- remote
- Permanent
-
18.0M - 25.0M JPY / Yearly
- <p>企業概要 | Company Profile<br />A mission-driven global cybersecurity intelligence provider is seeking a Customer Success Engineer based in Japan. The company delivers unmatched visibility into internet activity at a global scale, serving enterprises, government bodies, financial institutions, and telecommunications providers with threat intelligence that helps detect, disrupt, and defend against advanced cyber threats.<br /><br /><br />職務内容 | The Role<br />* Own the full post-sales technical lifecycle for Japanese enterprise customers - from onboarding and integration through adoption, renewal, and expansion.<br />* Serve as a trusted technical advisor, helping customers embed threat intelligence into their security workflows (SecOps, threat hunting, incident response, and detection engineering).<br />* Build and maintain success plans that map customer intelligence requirements to measurable ROI and business outcomes.<br />* Deliver workshops, enablement sessions, solution demos, and workflow guidance tailored to each customer's maturity level.<br />* Troubleshoot adoption gaps across APIs, data flows, integrations, and operational workflows.<br />* Monitor account health, usage patterns, and stakeholder engagement; recommend improvements to drive ongoing value.<br /><br /><br />応募資格 | Your Skills<br />* 3+ years of experience in cybersecurity (SOC, threat intelligence, detection engineering, incident response, or related disciplines).<br />* Solid experience in customer-facing technical roles: Customer Success Engineering, Technical Account Management, Solutions Engineering, or Security Consulting.<br />* Familiarity with CTI concepts: intelligence lifecycle, threat actor infrastructure, indicators, enrichment, MITRE ATT&CK, and operationalization.<br />* Experience integrating or consuming intelligence via SIEM, SOAR, TIP, EDR, or APIs.<br />* Knowledge of network protocols and internet infrastructure (TCP/IP, DNS, HTTP, TLS).<br />* Experience working with Japanese enterprise customers and navigating Japan's formal business culture.<br />* Native-level Japanese with business-level English (reading, writing, speaking).<br /><br /><br />おすすめのポイント | Key Highlights of the Role<br />* Work with some of Japan's and APAC's most critical organizations - including global financial institutions, telecoms, and government bodies.<br />* Be the face of a globally trusted cybersecurity intelligence platform in the Japanese market.<br />* Contribute directly to missions that protect national security, critical infrastructure, and millions of people.<br />* Collaborate with global teams across the US and EMEA in a high-impact, mission-driven environment.<br />* Attend international company events including the annual customer conference and global Sales Kickoff.<br /><br /></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>18 - 25 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013394554</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p> </p><img src="https://counter.adcourier.com/TW9tby5NYWVkYS4xNTMwMi4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
- 2026-05-28T07:13:49Z
Global ERP Head
- Tokyo,
- remote
- Permanent
-
15.0M - 20.0M JPY / Yearly
- <p><strong>Company Profile</strong></p><p>A leading global pharmaceutical company with operations in 30+ countries, dedicated to developing innovative treatments in oncology, cardiovascular, rare diseases, and immunology.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>We are looking for a seasoned ERP technology leader to oversee all technical domains of our global SAP ERP services - including system operations, version management, security & access management, architecture, and integrations - while actively driving team performance and talent development.</li></ul><p> </p><p><strong>Key Responsibilities</strong><br /><span style="text-decoration: underline;">Application Delivery</span></p><ul><li>Define and maintain a mid-term ERP technology roadmap aligned with business strategy</li><li>Lead requirements definition, system selection, and architecture/integration design in collaboration with enterprise architects</li><li>Oversee end-to-end application development, testing, deployment, and release management</li><li>Ensure compliance with cybersecurity standards, GxP, SOX, and GDPR requirements</li></ul><p><br /><span style="text-decoration: underline;">Service Management</span></p><ul><li>Design and operate application-specific service management aligned with the global DX service model</li><li>Manage SLAs, incident response, change management, and performance monitoring</li><li>Drive continuous service quality improvement and customer satisfaction</li><li>Oversee service cost and resource management</li></ul><p><br /><span style="text-decoration: underline;">Vendor Management</span></p><ul><li>Manage vendor relationships and performance in alignment with global procurement policies</li><li>Monitor vendor SLA compliance and support sourcing of required application services</li><li>Disaster Recovery & IT-BCP</li><li>Develop and implement disaster recovery and business continuity plans following industry best practices</li></ul><p><br /><span style="text-decoration: underline;">People Management</span></p><ul><li>Performance management and career development for direct reports</li><li>Drive employee engagement and retention</li><li>(This role starts as an individual contributor with the expectation of transitioning into a formal people manager for Japan-based ERP team members.)</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent level of Japanese will be needed</li><li>Bachelor's degree or above</li><li>Business-level proficiency in both Japanese and English</li><li>7+ years of hands-on experience in enterprise platform operations and/or implementation - SAP experience is essential</li><li>Strong knowledge of ERP solution portfolios and roadmaps</li><li>Solid understanding of IT security, disaster recovery, and regulatory compliance (GxP, SOX, GDPR)</li><li>Excellent communication, collaboration, and stakeholder management skills</li><li>Strong analytical, problem-solving, and documentation abilities</li><li>Results-oriented with a strong customer and service mindset</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 - 20 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013418715</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMTA5MzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-04-13T08:24:21Z
IT Service Delivery Manager - CRM / eCommerce
- Tokyo,
- remote
- Permanent
-
9.0M - 11.5M JPY / Yearly
- <p><strong>Company Profile</strong></p><p>An instantly recognizable beauty, skincare, and cosmetics company who have operations globally, and a strong and established presence in Japan.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>You'll manage service delivery (including ticket and incident management) relating to a range of digital systems such as CRM/eCommerce platforms.</li><li>You'll also be supporting business stakeholders to prioritize tickets and identify areas for system enhancements and process improvements.</li><li>The goal is to improve the end user experience - so you'll work with vendors and internal stakeholders alike to achieve this.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>High business level Japanese and English are mandatory.</li><li>IT operations / service delivery background with a specific focus on CRM / eCommerce systems.</li><li>Experience with Salesforce Marketing Cloud / Salesforce Commerce Cloud or GCP would be a big advantage.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>You'll be part of a well-known and stable global business, with upwards mobility both inside and outside of Japan.</li><li>You'll manage both internal and external stakeholders daily, making use of your Japanese and English skills in this truly international environment.</li><li>You'll be working in an innovative industry that constantly builds new solutions to reach and engage with its customer base.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 11.5 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013450785</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjkyMjEzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-11T06:21:05Z
Sales Manager
- Tokyo,
- remote
- Permanent
-
9.0M - 9.0M JPY / Yearly
- <p><strong>The Role</strong></p><ul><li>Assess the industrial IoT landscape in Japan to pinpoint major stakeholders and priority accounts.</li><li>Create and implement a strategic sales approach centered on proactive prospecting and outbound business development.</li><li>Establish and maintain strong relationships with end users, system integrators, and channel partners.</li><li>Identify customers' technical and commercial requirements and position the company as a reliable long-term partner.</li><li>Draft commercial proposals, lead contract negotiations, and regularly meet or surpass sales goals.</li><li>Use CRM platforms to manage the sales pipeline, project revenue, monitor KPIs, and coordinate with internal teams.</li><li>Represent the company at trade shows, networking functions, and industry events in Japan.</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013424154</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p> </p><img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjcxODMzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
- 2026-05-18T01:26:18Z
Technical Support - International SaaS Vendor
- Tokyo,
- remote
- Permanent
-
6.0M - 10.0M JPY / Yearly
- <p><strong>Technical Support Analyst</strong><br /><strong>*Fluent level Japanese will be needed</strong><br /><br /><strong>About the Company</strong></p><ul><li>This is a global leader in end-to-end supply chain management software, supporting more than 40,000 users across 100+ countries. Founded by a small team of engineers, the company has grown into an organization of over 2,000 employees worldwide. Its customers include major manufacturers and global brands across industries such as automotive, healthcare, and consumer goods.</li></ul><p><strong>Goal of the role:</strong></p><ul><li>To serve as the customer's first point of contact, diagnosing and resolving technical issues with the SCM software quickly and effectively, to ensure customers' business operations run smoothly with 24/7 global support.</li></ul><p><strong>About the Team</strong></p><ul><li>The Customer Support team is the first point of contact for customers after they've purchased the company's software, helping resolve technical issues and close gaps in their use of the product.</li><li>As a Technical Support Analyst, you'll provide support to customers globally in a 24/7 environment, focusing on resolving issues and helping customers succeed with the company's core software platform. You'll work as part of a larger team of analysts in a fast-paced, high-volume environment, combining strong technical skills with a customer-first mindset.</li></ul><p><strong>What You'll Do</strong></p><ul><li>Investigate and resolve customer issues quickly, keeping customers updated on progress and timelines</li><li>Diagnose problems and either fix them directly or guide customers through the fix</li><li>Follow up to make sure the solution worked and customers are satisfied</li><li>Take turns on Triage duty: reviewing new cases, assigning them to the right person, and updating case status</li><li>Look past the immediate problem to find the root cause, so it doesn't happen again</li><li>Respond to automated alerts from customer systems</li><li>Handle routine admin tasks for both cloud and on-premise customer setups</li><li>Meet SLA deadlines for all your assigned cases</li><li>Write knowledge base articles on topics you're familiar with</li><li>Work with other teams to resolve urgent or complex issues</li><li>Join the on-call rotation, including occasional after-hours work</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Bilingual in Japanese and English</li><li>At least 3 years of experience in technical support for external customers on a software product, ideally in a SaaS environment</li><li>Experience supporting ERP (Enterprise Resource Planning) or supply chain software is a plus</li><li>Familiarity with case management/ticketing systems</li><li>Solid understanding of Windows environments, ERP business software, and web-based applications</li><li>Strong research and troubleshooting skills</li><li>Working knowledge of relational databases and query writing is a plus</li><li>Background in manufacturing, production planning, inventory management, or demand planning (support or planning roles) is a strong plus</li><li>Must be able to meet security and confidentiality requirements for the role (e.g., SOC 2, CGRP)</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>6 - 10 million yen</p><p> </p><p>Reference Number: 06940-0013461518</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNjUyOTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-06-27T05:04:05Z
Sales Manager
- Mie,
- remote
- Permanent
-
10.0M - 10.0M JPY / Yearly
- <p>Position Overview</p><ul><li>The Sales Manager is responsible for driving sales growth across multiple business segments. Working closely with the head of sales (President), the manager formulates sales strategies and oversees their rollout and execution within the team. Additionally, the manager directly contributes to improved business performance by personally handling sales activities with key clients.</li></ul><p> </p><p>Key Responsibilities</p><ul><li>Formulating business and sales strategies aligned with the President's vision</li><li>Cascading sales strategies to the team and translating them into concrete action plans</li><li>Achieving sales targets for assigned segments</li><li>Strengthening relationships with existing clients and generating new business opportunities</li><li>Leading sales activities for key accounts (proposals, negotiations, and deal closures)</li><li>Managing team members (coaching, development, and performance management)</li><li>Coordinating and collaborating with internal and external stakeholders</li><li>Managing the sales pipeline and optimizing opportunities using CRM tools (e.g., Salesforce)</li></ul><p> </p><p>Working Style</p><ul><li>While the role is primarily office-based, flexible working arrangements-including remote work and direct client visits-are possible. </li><li>Meetings with internal and external stakeholders are conducted both online and in person.</li></ul><p> </p><p>Requirements (Mandatory)</p><ul><li>Business-level English communication skills</li><li>Practical skills in Microsoft 365 (Excel, PowerPoint, Teams, etc.)</li><li>Experience using CRM tools (Salesforce experience preferred)</li></ul><p> </p><p>Preferred Skills & Experience</p><ul><li>B2B sales experience (experience handling multiple segments preferred)</li><li>Team management experience</li><li>Experience in a multinational company or global business environment</li></ul><p> </p><p><strong>Location </strong></p><pre id="tw-target-text" class="tw-data-text tw-text-large tw-ta" dir="ltr" tabindex="-1" data-placeholder="翻訳" data-ved="2ahUKEwiKqsfhy8KVAxU6UPUHHe5xMjkQ3ewLegQIDBAV"><span class="Y2IQFc" lang="en">Mie Prefecture</span></pre><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 million yen</p><p><strong> </strong></p><p>Reference Number: 67040- 0013459055</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/bG91aWUucmV5ZXMuNjM4MjYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-07-08T07:53:43Z
Sales Manager
- Tokyo,
- remote
- Permanent
-
30.0M - 40.0M JPY / Yearly
- <p><strong>Company profile</strong></p><ul><li>Exclusive search for a Global fintech platform.</li></ul><p><br /><strong>The role</strong></p><ul><li>Manage and mentor the Japan sales team while personally running the full sales cycle from prospect to close.</li><li>Own GTM strategy and execution.</li><li>Build and scale channel partner program.</li></ul><p><br /><strong>Your skills</strong></p><ul><li>Experience leading a sales team in Japan, ideally within a tech, SaaS, or fintech environment.</li><li>Hands on experience building a channel or indirect sales program in the Japanese market.</li><li>Deep understanding of the Japan SME and startup landscape.</li><li>Native level Japanese and business English</li></ul><p><br /><strong>Key highlights </strong></p><ul><li>Build the Japan GTM strategy.</li><li>Work closely with the Japan GM & APAC Head to boost growth in the region.</li></ul><p><br /><strong>Salary</strong></p><ul><li>〜40,000,000 (20,000,000 Base) + RSU</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p>Reference Number: 06940-0013461495</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuNTQ5MzQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-06-27T04:47:31Z
Architect
- Tokyo,
- remote
- Permanent
-
18.0M - 20.0M JPY / Yearly
- <p><strong>Company Profile</strong></p><p>Our client is a large insurance firm based in Tokyo. They have been operating in Japan for many years and millions of customers locally and globally.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The company realized that they need to modernize their core system to keep up with the market demand.</li><li>Experienced Technology Architect is needed to assure the success of this system modernization.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience: 12+ years of hands-on software/solution architecture experience, with 5+ years leading architecture for large-scale insurance modernization or financial services programs.</li><li>Domain Knowledge: Deep knowledge of life insurance processes (policy administration, underwriting, endorsements, billing, claims) and Japan regulatory considerations (FSA).</li><li>Tools & Modeling: Experience with architecture modeling tools , Visio, and collaboration tools</li><li>Communication and Leadership: Excellent ability to influence across technical and business stakeholders; proven track record of leading architecture reviews and guiding large teams.</li><li>Proficiency with cloud platforms (AWS/Azure) and modern cloud-native architectural patterns.</li><li>- Strong background in microservices, containerization (Docker), orchestration (Kubernetes), API management, and event-driven architectures.</li><li>Knowledge of API gateways and integration patterms.</li><li>Experience with data architectures (SQL and NoSQL), data integration, and data governance</li><li>Familiarity with core insurance platforms or successful modernizations.</li><li>Proficiency in at least one major programming language and experience with modern DevOps practices.</li><li>Language: Business level English, Conversation level Japanese</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Shape and define the overall technical architecture for large-scale mainframe modernization, influencing the company's future IT landscape.</li><li>Be at the forefront of introducing innovative technologies such as cloud-native solutions, microservices, API-driven integrations, and automation within a historically conservative area.</li><li>Play a critical role in aligning technical strategies with business objectives, ensuring seamless transition from legacy systems to modern, scalable architectures.</li><li>Address complex technical challenges related to legacy systems, data migration, security, and compliance, providing rewarding technical solutions.</li><li>Lead multidisciplinary teams including developers, engineers, and business stakeholders, fostering innovation and best practices.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>18 - 20 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013409205</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjQyODM2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
- 2026-04-27T02:44:26Z
Value Consultant [Saas/Cloud vendor | FSI]
- Tokyo,
- remote
- Permanent
-
20.0M - 25.0M JPY / Yearly
- <p><strong>Company Profile</strong></p><p>Our client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organizations. With a strong footprint in Japan and continued investment in strategic growth, the company is expanding its Value Consulting capability to support complex enterprise engagements.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>This role sits at the intersection of strategy, finance, and enterprise technology.</p><p>Position Summary</p><ul><li>The Value Consultant will partner closely with enterprise sales teams and C-level stakeholders to articulate, quantify, and realize measurable business value from large-scale SaaS investments.</li><li>You will drive structured value discovery, build executive-ready ROI and TCO business cases, and support strategic decision-making across complex customer organizations.</li><li>This is a highly visible, consultative role with direct exposure to CXO leadership.</li></ul><p>Business Value Strategy & Execution</p><ul><li>Drive measurable ROI and strategic value realization for enterprise SaaS customers</li><li>Conduct Business Value Assessments to identify financial and operational impact</li><li>Quantify improvement opportunities and define value realization roadmaps</li><li>Ensure customers can identify, measure, and capture the full value potential of their investment</li></ul><p>ROI & Financial Modeling</p><ul><li>Develop detailed ROI and TCO models tailored to customer environments</li><li>Build board-ready financial business cases with granular KPIs and documented benefit rationale</li><li>Translate complex technical capabilities into tangible financial and operational outcomes</li><li>Support customers' investment decisions through data-driven analysis</li></ul><p>Executive Engagement & Storytelling</p><ul><li>Influence and engage CXO-level stakeholders through value-based selling</li><li>Facilitate Value Workshops with cross-functional leaders (Business & IT)</li><li>Present strategic narratives that connect technology transformation to business outcomes</li><li>Enable executive alignment on transformation priorities and target operating models</li></ul><p>Sales & Strategic Alignment</p><ul><li>Partner with account executives to support account planning and value-focused engagement strategies</li><li>Contribute to complex enterprise sales cycles through structured business value conversations</li><li>Align value messaging with customer pain points, industry dynamics, and strategic initiatives</li><li>Methodology Development</li><li>Enhance and evolve value consulting methodologies, frameworks, and collateral</li><li>Support internal capability building and best-practice sharing</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>8-15+ years of experience in Value Consulting, Strategy Consulting, Value Engineering, or Enterprise SaaS pre-sales</li><li>Experience in working with financial services clients</li><li>Strong experience driving ROI/TCO analysis within complex enterprise environments</li><li>Track record of influencing senior executives on strategic investment decisions</li><li>Strong and executive presentation skills</li><li>Ability to translate technical solutions into strategic business outcomes</li><li>Japanese (native); English (business level)</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>20 - 25 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013385200</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMTg0NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-05-20T04:32:46Z
VP of Sales [Fintech | Payment]
- Tokyo,
- remote
- Permanent
-
25.0M - 35.0M JPY / Yearly
- <p><strong>Company Profile</strong></p><p>A rare opportunity to join a fast-growing global fintech platform at the forefront of payments, banking, and financial infrastructure. Backed by strong international growth and a robust product suite, the company partners with banks, financial institutions, platform businesses, and large enterprises to deliver seamless, scalable financial services. The business is now entering an exciting growth phase and is looking for a VP of Sales to take Japan to the next level.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Own new client acquisition and revenue growth across Japan, with a primary focus on enterprise customers and financial institutions.</li><li>Reporting to the VP of APAC, you will proactively hunt for opportunities through direct outreach, build and manage a healthy sales pipeline, and close deals end-to-end.</li><li>Work cross-functionally with management, peers, and product and engineering teams across the APAC region.</li><li>Serve as the face of the company in Japan - representing the business with regulators, partners, and customers.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience at an agile fintech in a 0→1 or 1→10 capacity is a strong plus.</li><li>Demonstrable track record of outperforming commercial targets in prior sales roles.</li><li>Ability to independently source and develop a healthy pipeline within financial institutions.</li><li>Consultative selling skills with a results-oriented, client-first mindset.</li><li>Data-driven and analytical in your approach to pipeline management and performance.</li><li>Self-motivated; effective both independently and as part of a global team.</li><li>Native-level Japanese and fluent English are required.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Step into a market-ready platform - licensing groundwork is in place, so you can focus on building and winning from day one.</li><li>Join a pioneer at the forefront of modern payments, with a clear mandate to own Japan.</li><li>A highly competitive commission structure designed to reward strong enterprise sales performance.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>25 - 35 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013416251</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMzU5NjguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-04-22T06:05:42Z
Pre-Sales Consultant
- Tokyo,
- remote
- Permanent
-
15.0M - 15.0M JPY / Yearly
- <p><strong>Company Profile</strong></p><p>A global software company that provides cloud-based platforms and digital solutions for the property and casualty insurance industry. Known for helping insurers modernize core operations, the business supports clients with technology that improves agility, efficiency, and customer experience.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Engage with customers and internal stakeholders by delivering clear verbal communication and impactful presentations.</li><li>Apply knowledge of cloud computing, SaaS market trends, and software development lifecycle tools such as source control, build systems, and testing frameworks.</li><li>Contribute technical expertise across integration approaches, database concepts, Java-based development, and broader modern programming practices.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Strong communication skills, including confident presentation delivery and professional written communication.</li><li>Fluency in Japanese, both spoken and written, along with strong English skills for internal collaboration.</li><li>A proactive mindset, natural curiosity, and strong enthusiasm for continuous learning.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work with technologies and concepts such as modern P&C insurance platforms, Java enterprise solutions, RESTful services, authentication and authorization, and system integration patterns.</li><li>Gain exposure to modern web development, including JavaScript frameworks, Kubernetes, AWS, and related cloud technologies.</li><li>Ideal for someone who brings or wants to build experience in technical pre-sales within a fast-evolving enterprise software environment.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013439998</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMzg4MTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-06-25T07:24:13Z