21 results for System Administrator jobs

System Administrator (Access Management)

Central and Western District, Central and Western District
remote
Contract
22000 - 27000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Manage user accounts and access rights across various systems and platforms</li><li>Handle user onboarding, offboarding, and access changes based on business needs</li><li>Process and resolve access requests through ticketing systems in a timely manner</li><li>Perform periodic access reviews to ensure compliance with internal policies</li><li>Support daily IAM operations and ensure smooth system access for users</li><li>Work closely with IT and security teams to maintain access control standards</li></ul> Your Profile<ul><li>Degree in Computer Science, Information Technology, or related field</li><li>Minimum 2 years of experience in IAM or IT support / system administration</li><li>Hands-on experience in user access management and account administration</li><li>Familiar with: Microsoft O365, Azure Active Directory (AAD), Active Directory (AD), ServiceNow or similar ticketing systems</li><li>Good understanding of access control and security best practices</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contactedBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby42OTczNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-11T09:49:59Z

IT Support / IT Officer (Perm)

Kwun Tong District, Kwun Tong District
remote
Permanent
30000 - 35000 HKD / Monthly
The CompanySME Media Company. The Role<ul><li>Provide end-to-end IT support for internal users, including troubleshooting hardware, software, and network issues</li><li>Manage and maintain IT infrastructure including servers, networks, laptops, and office systems</li><li>Oversee user account management (e.g., email, access control, onboarding/offboarding)</li><li>Handle system installation, configuration, upgrades, and regular maintenance</li><li>Coordinate with external vendors on IT services, hardware procurement, and system support</li><li>Ensure data backup, security, and basic cybersecurity practices are in place</li><li>Support office systems such as printers, AV equipment, and collaboration tools</li><li>Act as the main point of contact for all IT-related matters within the company</li></ul> Your Profile<ul><li>Minimum 10 years of experience in IT support / IT operations / system administration</li><li>Proven experience handling a wide scope of IT responsibilities independently (generalist profile)</li><li>Hands-on experience in network setup, system administration, and user support</li><li>Strong troubleshooting skills with a practical, problem-solving mindset</li><li>Good communication skills with the ability to support non-technical stakeholders</li><li>Comfortable working in a small team environment with high autonomy</li><li>Bachelor's degree in Information Systems, Computer Science, Business, or related discipline</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013437476By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuNTc3NjQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-14T10:08:31Z

Infrastructure and System Analyst (Banking)

Kwun Tong District, Kwun Tong District
remote
Contract
28000 - 35000 HKD / Monthly
The Company Our client is a leading bank seeking an Infrastructure & System Specialist to support its enterprise IT infrastructure.The Role<ul><li>Manage, maintain, and troubleshoot Windows/Linux servers, VMware vSphere/vCenter environments, Microsoft AD services (DNS, DHCP, Group Policy, Certificate Server, Print Server), and Microsoft Exchange to ensure stable day-to-day operations.</li><li>Administer infrastructure services including Horizon VDI, Veritas NetBackup, SolarWinds, enterprise storage, and SAN environments, while supporting backup, disaster recovery, system monitoring, and performance optimization.</li><li>Perform infrastructure security and operational activities, including vulnerability remediation, system hardening, health checks, Splunk monitoring, and supporting regulatory, audit, and banking security requirements.</li><li>Maintain accurate IT asset and inventory records, ensuring servers, virtual machines, software licenses, and infrastructure components are regularly updated to support maintenance renewals and lifecycle management.</li><li>Work independently to provide BAU support, troubleshooting, documentation, automation, and infrastructure improvement initiatives, collaborating with IT, Security, Network, and Application teams when required.</li></ul> Your Profile<ul><li>Minimum 3 years of hands-on infrastructure/system administration experience, ideally within banking or financial services.</li><li>Strong hands-on experience with Windows Server, Linux, VMware vCenter/vSphere, Microsoft AD services, Exchange, Horizon VDI, NetBackup, and SolarWinds.</li><li>Able to work independently and handle production support responsibilities with minimal supervision.</li><li>Experience in IT asset management and inventory maintenance is highly preferred.</li><li>Good troubleshooting, communication, and documentation skills.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby45MzQzNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-07-10T04:08:32Z

Top Tier Life Insurer - HNW Business Support (up to 25k)

Hong Kong,
remote
Permanent
20000 - 25000 HKD / Monthly
The CompanyOur client is a leading financial institution and they are seeking for sales support candidate to join their team. The RoleKey Responsibilities<ul><li>Policy Issuance & Quality Control:</li><ul><li>Conduct rigorous quality checks on policy contracts to ensure absolute accuracy before distribution.</li><li>Coordinate the dispatch of finalized policy documents to external business partners.</li><li>Maintain and update internal databases; proactively collaborate with Underwriters, Case Managers, and Directors to resolve any document discrepancies.</li></ul><li>After-Sales & Policy Servicing:</li><ul><li>Partner with management to process a diverse range of post-sale requests from distribution channels, including ownership/beneficiary updates, policy features, surrenders, claims, and collateral assignments.</li><li>Monitor the existing in-force policy portfolio regularly to ensure compliance and up-to-date tracking.</li></ul><li>Administration & System Management:</li><ul><li>Manage daily incoming/outgoing mail and courier logistics, ensuring internal records are updated accordingly.</li><li>Execute precise and timely data entry into core policy administration systems.</li><li>Provide administrative support for the upkeep and maintenance of the broker portal.</li></ul><li>Team Support:</li><ul><li>Assist in drafting operational manuals, training materials, and standard operating procedures (SOPs) as needed.</li><li>Handle ad-hoc administrative tasks as assigned by the Team Head.</li></ul></ul> Your ProfileQualifications & Experience<ul><li>Education: Diploma holder or above. Energetic fresh graduates with relevant internship or work experience are welcome to apply.</li><li>Industry Experience: Prior experience in policy administration or insurance operations is highly advantageous, with a strong preference for candidates familiar with life insurance operations.</li><li>Skills & Competencies: * Meticulous attention to detail, strong organizational skills, and the ability to communicate effectively with internal teams and external stakeholders.</li><ul><li>A proactive, positive, and results-driven attitude.</li><li>Fluency in written and spoken English and Chinese.</li></ul><li>Technical Proficiency: Competent in Microsoft Office applications (Word, Excel, PowerPoint).</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013451578By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QW5keS5jaG93LjU1NjE5LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2026-06-09T04:52:03Z

A Financial Institution - ILAS/Life Policy Administrator

Hong Kong,
remote
Contract
20000 - 25000 HKD / Monthly
The CompanyOur client is a leading FI, and they are seeking for an experienced Policy admin associate to join the team. The Role<ol><li>Document Handling & Verification</li></ol><ul><li>Review and verify submitted documents for completeness and accuracy</li><li>Liaise with internal teams for missing or unclear information</li><li>Ensure proper document indexing and uploading into systems</li></ul><ol><li>System & Record Management</li></ol><ul><li>Maintain accurate and up-to-date records in core systems</li><li>Support data extraction and reporting when required</li></ul><ol><li>Customer & Stakeholder Support</li></ol><ul><li>Participate outbound calls when necessary</li></ul> Your Profile <ul><li>Diploma or above in Business Administration, Insurance, or related disciplines</li><li>Minimum 1-3 years of experience in insurance operations or policy administration</li><li>Fresh graduates with relevant internship experience may be considered</li></ul> Technical & Professional Skills<ul><li>Good knowledge of insurance products and policy administration processes</li><li>Proficient in Microsoft Office (Excel, Word, Outlook)</li><li>Knowledge of ILAS products and regulatory requirements is an advantage</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013439161By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNzkwNTMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-18T06:21:37Z

A Leading life insurer - Policy Life admin (up to 28k)

Hong Kong,
remote
Contract
20000 - 28000 HKD / Monthly
The CompanyA Leading life insurer - Policy Life admin (up to 28k) The Company<ol><li> Policy Administration & Servicing</li></ol><ul><li>End-to-End Management: Execute the full range of policy activities, including new business applications, policy servicing, complex alterations, and claims processing.</li><li>Operational Excellence: Ensure all tasks are completed accurately and within Service Level Agreements (SLAs), while strictly adhering to regulatory requirements and contract provisions.</li><li>Data Integrity: Conduct TR name searches, perform data cleansing, and validate activity reports to ensure system accuracy.</li></ul><ol start="2"><li> Project Management & System Enhancement</li></ol><ul><li>UAT & Implementation: Lead or support User Acceptance Testing (UAT) for new systems, product launches (Day 1 & Day 2), and portal revamps.</li><li>Continuous Improvement: Identify operational bottlenecks, follow through on quality assurance findings, and recommend/implement process improvements.</li><li>Change Management: Manage system change requests and oversee record retention exercises to maintain operational efficiency.</li></ul><ol start="3"><li> Stakeholder Engagement & Reporting</li></ol><ul><li>Distribution Support: Partner closely with the Distribution team to resolve request-level issues and streamline communication.</li><li>Documentation: Maintain and update operational manuals, procedures, and internal forms.</li><li>Management Reporting: Assist in preparing regular performance reports and communications for both internal leadership and external stakeholders.</li></ul> Your ProfileProfessional Background<ul><li>Education: University degree preferred.</li><li>Experience: 3+ years in Life Insurance operations, specifically within New Business or Policy Servicing.</li><li>Technical Knowledge: Proven experience with fund-related transactions and a solid understanding of investment-linked products.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013428318By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNTM3NDYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-01T01:31:36Z

Top Tier Life Insurer - Business Analyst up to 38k

Hong Kong,
remote
Contract
30000 - 38000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The JobKey Responsibilities<ul><li>Requirements Management: Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.</li><li>Solution & System Design: Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.</li><li>Risk Management: Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.</li><li>Testing & Quality Assurance: Prepare comprehensive test scenarios, matrixes, and test plans for User Acceptance Testing (UAT) execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.</li><li>Change Management & Training: Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.</li><li>Cross-Functional Coordination: Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.</li></ul> Your Profile<ul><li>Education: Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.</li><li>Experience: * Minimum of 2 years' business analysis experience specifically within the Life and Health / Employee Benefits (Group Insurance) industry.</li><ul><li>Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).</li><li>Proven experience in an EB System Revamp or Digital Transformation project is highly preferred.</li></ul><li>Methodology: Strong understanding of Agile, Scrum, or hybrid methodologies for software development and sprint planning.</li><li>Skills: * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013462304By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuMDE0MjguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-07T03:15:44Z

Top Tier Life Insurer - Business Analyst up to 35k

Hong Kong,
remote
Contract
30000 - 35000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Role<ul><li>Requirements Management: Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.</li><li>Solution & System Design: Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.</li><li>Risk Management: Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.</li><li>Testing & Quality Assurance: Prepare comprehensive test scenarios, matrixes, and test plans for User Acceptance Testing (UAT) execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.</li><li>Change Management & Training: Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.</li><li>Cross-Functional Coordination: Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.</li></ul> Your Profile<ul><li>Education: Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.</li><li>Experience: * Minimum of 2 years' business analysis experience specifically within the Life and Health / Employee Benefits (Group Insurance) industry.</li><ul><li>Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).</li><li>Proven experience in an EB System Revamp or Digital Transformation project is highly preferred.</li></ul><li>Methodology: Strong understanding of Agile, Scrum, or hybrid methodologies for software development and sprint planning.</li><li>Skills: * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013452354 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuODEwOTQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-10T03:06:08Z

Finance Business Analyst - Contract

Hong Kong,
remote
Contract
35000 - 45000 HKD / Monthly
The CompanyOur client is a leading financial services firm within the insurance/banking sector, known for its strong market presence and ongoing investment in digital and system transformation initiatives, is looking for Finance Business Analyst to join a dynamic team. If you're looking for a role where you can make an impact, showcase your skills, and grow professionally, this might be the perfect opportunity for you. The Role<ul><li>Lead the delivery of finance system enhancement and transformation projects, from business requirement analysis through to implementation and post-go-live support.</li><li>Provide leadership and oversight to Business Analysts and project team members, ensuring high-quality deliverables and adherence to project standards.</li><li>Drive solution design workshops and collaborate with stakeholders to streamline finance processes across premium collection, reconciliation, financial reporting, and regulatory control functions.</li><li>Establish and maintain project documentation, including business requirements, functional specifications, process maps, and operational procedures.</li><li>Oversee UAT activities by reviewing test strategies, validating test scenarios, monitoring defect resolution, and ensuring successful deployment readiness.</li><li>Act as the primary point of contact between Finance, IT, and Life Operations, facilitating effective communication and stakeholder alignment throughout the project lifecycle.</li><li>Support change management and user adoption by providing guidance, training, and post-implementation support to business users.</li></ul> Your Profile<ul><li>Bachelor's degree in finance, Accounting, Information Systems, Business Administration, or a related discipline.</li><li>Minimum 5 years of experience in Business Analysis, Project Management, or Finance Systems, with demonstrated leadership responsibilities. Financial services industry experience and familiarity with AML, compliance, or regulatory reporting requirements will be an advantage.</li><li>Proven track record leading finance system implementation, transformation, or process improvement projects.</li><li>Strong knowledge of the full project lifecycle, including requirements gathering, solution design, SIT, UAT, deployment, and post-implementation support.</li><li>Strong leadership, stakeholder management, and team supervision skills.</li><li>Excellent communication, problem-solving, and project coordination abilities.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013467835By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNzU0ODguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-10T01:55:07Z

Business Analyst (BA)

Central, Central and Western District
remote
Contract
40000 - 45000 HKD / Monthly
<div class="ewa-rteLine">The Company</div><div class="ewa-rteLine">A leading life insurance business in Hong Kong, focused on enhancing life policy administration systems and improving digital policy owner services to drive operational efficiency and customer experience.</div><div class="ewa-rteLine"> </div><div class="ewa-rteLine">The Role</div><div class="ewa-rteLine">You will join the Life Policy Administration team on a project basis to support system changes and enhancements. The role focuses on developing policy owner service (POS) user requirements, improving workflows, and enabling automation of transactions to streamline operations.</div><div class="ewa-rteLine"> </div><div class="ewa-rteLine">Your Profile</div><div class="ewa-rteLine"><ul><li>Minimum 5 years' experience as a Business Analyst, ideally within insurance or life administration systems</li><li>Proven ability to gather and define user requirements for system enhancements and new product features</li><li>Experience in process improvement and workflow optimisation</li><li>Exposure to automation initiatives (e.g. transaction/process automation)</li><li>Strong stakeholder management and collaboration with technical teams</li><li>Strong analytical and problem-solving skills</li></ul></div><div class="ewa-rteLine"> </div><div class="ewa-rteLine">Apply Today</div><div class="ewa-rteLine">To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</div>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWlkZW4uUmlkbGV5Ljk3OTk0LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2026-06-25T07:45:02Z

A Leading Insurer- Admin Officer, investment team (up to 25k)

Hong Kong,
remote
Contract
20000 - 25000 HKD / Monthly
The Role<ol><li> Expense Management & Financial Admin</li></ol><ul><li>Manage, track, and process corporate expenses and travel reimbursements for the investment team in alignment with company policy.</li><li>Reconcile monthly credit card statements and corporate expense accounts.</li><li>Assist in budget tracking and flag variances or unusual expenditures to the Team Lead.</li></ul><ol start="2"><li> Invoicing & Vendor Management</li></ol><ul><li>Oversee the end-to-end invoicing process, including verifying invoices from external vendors, legal counsel, and consultants.</li><li>Coordinate with the Finance/Accounting department to ensure timely and accurate payments.</li><li>Maintain an updated ledger of vendor contracts, subscription renewals (e.g., Bloomberg, Reuters), and processing schedules.</li></ul><ol start="3"><li> Documentation & Record Keeping</li></ol><ul><li>Organize and maintain confidential investment documentation, including NDAs, Term Sheets, KYC/compliance records, and portfolio performance reports.</li><li>Ensure the team's digital filing system (SharePoint, Google Drive, or internal CRM) is structured, secure, and easily searchable.</li><li>Assist in formatting, proofreading, and preparing presentation decks or meeting minutes for investment committee reviews.</li></ul><ol start="4"><li> Team Operational Support</li></ol><ul><li>Coordinate schedules, complex calendar management, and travel arrangements for investment professionals.</li><li>Act as the primary internal liaison between the Investment Team and support functions like Finance, Legal, and HR.</li></ul> Your Profile<ul><li>Experience: 2-5 years of administrative or operational experience, ideally within banking, private equity, asset management, or corporate finance.</li><li>Education: Bachelor's degree in Business Administration, Finance, or a related discipline is preferred.</li></ul> <ul><li>Technical Skills:</li><ul><li>Proficiency in MS Office (especially Excel for expense tracking and PowerPoint for presentations).</li><li>Familiarity with expense management software (e.g., Concur, Expensify) and basic accounting/invoicing workflows.</li></ul></ul> <ul><li>Soft Skills:</li><ul><li>High level of discretion and trustworthiness when handling sensitive financial and investment data.</li><li>Excellent organizational skills with the ability to prioritize tasks under tight deadlines.</li><li>Strong verbal and written communication skills to interface effectively with senior management and external vendors.</li></ul></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013466238 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNjcyMzYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-07T05:29:08Z

Top Tier Life Insurer - Business Analyst up to 45k

Hong Kong,
remote
Contract
30000 - 45000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Job<ul><li>Identify and implement process improvements to enhance the efficiency of policy servicing operation.</li><li>Perform business analysis, elicit, and prepare user requirement documents for projects, in accordance with business requirements from Life Operations Policy Servicing function.</li><li>Participate in solution design ; review system design documentation to ensure the functional design meets the expectations of Life Operations.</li><li>Identify key issues and risks throughout the project cycle.</li><li>Prepare test scenarios and test plans for user acceptance test (UAT) execution.</li><li>Prepare training materials and provide training to business users.</li><li>Coordinate testing and implementation with IT, users and testers</li></ul> The Person<ul><li>Bachelor's degree holder of Business Administration, Information Systems or related fields.</li><li>Minimum of 4 years' business analysis experience in Life Insurance industry, with good understanding of policy servicing function.</li><li>Understanding of Agile or Scrum methodologies for software development and project management.</li><li>Experience in system revamp project is preferred.</li><li>Strong analytical anal problem-solving capability.</li><li>Team player who is able to meet tight deadline and work under pressure.</li><li>Strong communication and interpersonal skills.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013441601 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuMzM3MjMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-27T06:41:23Z

IT Director (Retail I Regional exposure)

Central and Western District, Central and Western District
remote
Permanent
100000 - 110000 HKD / Monthly
The CompanyReputable MNC. The Role<ul><li>Define and execute regional IT strategy and roadmap, aligned with business objectives across markets</li><li>Oversee full spectrum of IT functions, including:<ul><li>IT infrastructure (cloud, network, security, end-user computing)</li><li>Enterprise applications (ERP, CRM, POS, digital platforms)</li><li>Business transformation and technology-driven projects</li><li>Data and analytics tools to support commercial decision-making</li></ul></li><li>Lead and deliver large-scale transformation initiatives, ensuring alignment with business priorities and timelines</li><li>Act as a trusted advisor to senior leadership, providing strategic insights on technology investments and innovation</li><li>Drive strong stakeholder management across business units, regional leadership, and global teams</li><li>Manage relationships with external vendors and technology partners, ensuring quality delivery, cost efficiency, and governance</li><li>Build, lead, and develop a high-performing IT team across multiple locations</li><li>Establish robust IT governance, risk management, and compliance frameworks</li><li>Drive continuous improvement in IT operations, service delivery, and system reliability</li></ul> Your Profile<ul><li>Bachelor's degree in Information Technology, Computer Science, or related discipline</li><li>12+ years of IT experience, with proven track record in regional leadership roles</li><li>Strong background in retail / consumer-facing industry (e.g. retail, e-commerce, F&B, lifestyle)</li><li>Extensive experience across IT infrastructure, enterprise applications, and business systems</li><li>Demonstrated experience in leading business transformation and digital initiatives</li><li>Strong exposure to data and analytics platforms/tools</li><li>Exceptional stakeholder management and communication skills, with experience engaging C-suite and senior leadership</li><li>Proven ability in team leadership and people management, including managing regional or distributed teams</li><li>Solid experience in vendor management, including negotiation and delivery governance</li></ul><ul><li>Strategic mindset with strong execution capability</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013449315By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMTgxODUuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-04T08:54:56Z

Fund Accountant/Senior Fund Accountant - Asia Credit Fund

Hong Kong,
remote
Permanent
40000 - 50000 HKD / Monthly
The CompanyOur client is a Asia Based Credit fund house with a strong international footprint and a long‑established presence in the market. As part of their continued growth, they are looking to hire a Senior Fund Accountant to join their experienced and well‑respected Finance team in APAC The Role<ul><li>NAV Calculation: Prepare and review daily, weekly, or monthly Net Asset Value (NAV).</li><li>Financial Reporting: Draft annual and interim financial statements under IFRS or US GAAP.</li><li>Audit Management: Coordinate with external auditors and handle year-end audit queries.</li><li>Capital Operations: Process investor capital calls, distributions, and subscription documents.</li><li>Expense Management: Accrue and process fund expenses, management fees, and performance fees.</li><li>Regulatory Compliance: Prepare data for regulatory filings and tax reporting compliance.</li></ul> Your Profile<ul><li>Experience: 3 to 5 years of fund accounting or fund administration experience.</li><li>Education: Bachelor's degree in Accounting, Finance, or a related business discipline.</li><li>Credentials: CPA, ACCA, or equivalent professional qualification is highly preferred.</li><li>Asset Class Knowledge: Familiarity with Private Equity, Venture Capital, Hedge Funds, or Mutual Funds.</li><li>Technical Skills: Proficiency in MS Excel and systems like Paxus, Geneva, or eFront.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013450048 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amVzc2ljYS55ZXVuZy41MTA3MC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-05T06:55:06Z

Project Support

Central and Western District, Central and Western District
remote
Contract
18000 - 23000 HKD / Monthly
The CompanyA leading life insurance group in Hong Kong, currently delivering a major business integration programme following a recent acquisition. Join at a pivotal moment as the team migrates policies and processes onto a unified platform. The RoleJoin the Life Operations - Underwriting team as a junior contract hire, working on a 12-month integration project. You'll play a key part in ensuring smooth transition of policies, processes, and customer-facing forms. Key responsibilities:<ul><li>Monitor and track system changes throughout the integration</li><li>Review and update paper form changes</li><li>Support BAU underwriting operations and administrative tasks</li><li>Coordinate with internal teams to spot gaps and flag issues</li><li>Provide general admin support to the underwriting team</li></ul>Your Profile<ul><li>1-3 years of working experience (banking or insurance background preferred)</li><li>No underwriting experience required - training provided</li><li>Fast learner with a switched-on, proactive attitude</li><li>Strong attention to detail and able to manage multiple admin tasks</li><li>Cantonese speaking is a must</li><li>Comfortable working in a fast-paced, project-driven environment</li></ul>The Offer<ul><li>12-month contract, start ASAP</li><li>Work location: Quarry Bay (Grade A office tower)</li><li>Exposure to a high-profile insurance integration project</li><li>Competitive contract rate + renewal potential</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2xhdWRpYS5DaGV1bmcuNjQ5MjEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-12T05:53:27Z

Fund Accountant (50 - 60K, Hedge Fund House)

Hong Kong,
remote
Permanent
50000 - 60000 HKD / Monthly
The Role<ul><li>Calculate and maintain daily/monthly Net Asset Value (NAV) for hedge funds, ensuring accuracy and timely reporting.</li><li>Perform fund accounting activities, including portfolio valuation, accruals, income allocation, and profit & loss reconciliation.</li><li>Reconcile cash, trades, positions, and securities balances with prime brokers, custodians, and counterparties.</li><li>Review and process complex financial instruments, including equities, fixed income, derivatives, OTC products, and structured products.</li><li>Prepare financial statements, investor reports, capital account statements, and regulatory filings in accordance with applicable accounting standards.</li><li>Coordinate with portfolio managers, administrators, auditors, brokers, and external service providers regarding fund operations and reporting matters.</li><li>Support fund launches, audits, tax reporting, and year-end closing processes.</li><li>Identify and resolve accounting discrepancies while enhancing internal controls, operational processes, and reporting efficiency.</li></ul> Your Profile<ul><li>Bachelor's degree in Accounting, Finance, or related discipline.</li><li>CPA/ACCA or equivalent qualification preferred.</li><li>Experience in hedge fund accounting, fund administration, asset management, or financial services.</li><li>Strong knowledge of NAV calculation, trade lifecycle, and financial instruments.</li><li>Familiarity with systems such as Geneva, Advent, Investran, Enfusion, or Bloomberg.</li></ul> Reference No. 67010-0013461499By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGVyZWsuTmdhaS45MDQ3MC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-29T05:51:20Z

A leading life insurer - Customer Services (inbound calls)

Hong Kong,
remote
Permanent
20000 - 25000 HKD / Monthly
The CompanyOur client is a leading financial institution and they are seeking for CS candidate to join their team. The RoleKey Responsibilities<ul><li>Inbound Hotline Support: Handle incoming customer inquiries, feedback, and complaints via hotline, email, and digital chat channels professionally.</li><li>Policy & Claims Administration: Provide accurate and timely information regarding insurance policies, premium payments, claims status, and product details.</li><li>Case Ownership: Follow through on customer requests, coordinate with internal departments (e.g., Underwriting, Claims, Operations) for resolution, and ensure timely updates to clients.</li><li>Compliance & Quality: Adhere strictly to the company's service standards, internal guidelines, and regulatory requirements (Insurance Authority/HKFI) during all customer interactions.</li><li>Data Management: Maintain precise and updated records of all customer interactions and transactions in the CRM system.</li></ul> Your ProfileRequirements<ul><li>Qualifications: Diploma holder or above in any discipline. HKDSE / HKCEE graduates with relevant experience will also be considered</li><li>Licensing: Valid passes in IIQE Paper 1 (Principles and Practice of Insurance) and Paper 3 (Long Term Insurance) before probation</li><li>Experience: Minimum 1-2 years of customer service experience, preferably within a call center, insurance company, or banking environment</li><li>Language Skills: Excellent command of spoken and written Cantonese, English, and Mandarin</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013439217By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNTM4MjYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-19T02:33:18Z

Business Analyst

Central and Western District, Central and Western District
remote
Contract
28000 - 30000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Collaborate with stakeholders to gather, analyze and document business requirements, user stories and acceptance criteria</li><li>Translate business needs into functional specifications for IT systems and digital platforms (eServices / EB)</li><li>Support end-to-end BA activities across EB functions including Sales, Underwriting, Administration, Claims, Finance and Customer Service</li><li>Work closely with Scrum team and IT to ensure requirements are clearly understood and delivered</li><li>Participate in agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) and support backlog prioritization</li></ul> Your Profile<ul><li>4+ years of Business Analyst experience within insurance or financial services</li><li>Experience in digital / system implementation projects (e.g. eServices or process automation) is preferred</li><li>Strong exposure in requirements gathering, user stories, BRD and UAT coordination</li><li>Familiar with Agile / Scrum methodologies and tools (e.g. Jira)</li><li>Strong analytical thinking, problem-solving and business sense</li><li>Good communication skills to work with both business and IT stakeholders</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby44NDc0Mi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-25T06:40:01Z

Payroll Officer (MNC, retail brand + AL 20, URGENT!)

Central and Western District, Central and Western District
remote
Permanent
20000 - 25000 HKD / Monthly
The CompanyWe are seeking a Payroll Officer with 1-2 years of working experience to support end-to-end payroll operations. The successful candidate will assist with processing payroll, handling statutory requirements, maintaining payroll records, and ensuring accurate and timely payroll delivery. The Role<ul><li>Payroll processing</li><ul><li>Assist in preparing and processing payroll accurately and on schedule.</li><li>Verify attendance/time records, overtime, allowances, and deductions.</li><li>Support calculations for salary adjustments, arrears, bonuses, and reimbursements.</li></ul><li>Data management & record keeping</li><ul><li>Maintain payroll spreadsheets and records; ensure data accuracy and completeness.</li><li>Update employee master data (hire/termination changes) in HR/payroll systems (where applicable).</li></ul><li>Statutory & compliance support</li><ul><li>Support the preparation of statutory filings and documentation (as assigned).</li><li>Ensure payroll calculations align with relevant employment and tax requirements.</li></ul><li>Employee support</li><ul><li>Respond to payroll queries from employees regarding payslips, deductions, and payments.</li><li>Support onboarding/offboarding payroll-related tasks.</li></ul><li>Reconciliation & control</li><ul><li>Assist with payroll reconciliations (e.g., payroll vs bank payments, accruals where needed).</li><li>Review payroll outputs for accuracy; flag discrepancies.</li></ul><li>Ad hoc tasks</li><ul><li>Support month-end/year-end close activities related to payroll and expenses.</li><li>Assist with reporting and internal audits as required.</li></ul></ul> Your Profile<ul><li>Diploma or Bachelor's degree in Human Resources, Business Administration, or related discipline</li></ul><ul><li>1-2 years of payroll experience (or equivalent in-house payroll / payroll outsourcing support).</li><li>Proficient in Excel (vlookups/xlookup, pivot tables preferred).</li><li>Strong attention to detail and ability to meet deadlines.</li><li>Good communication skills and a service-minded attitude</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted Reference no.: 67010-0013452360By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmF0YWxpZS5MYW0uOTMwNzIuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-10T06:09:20Z

A Leading Insurer-Sales Supper IIQE paper 1,3 needed -up to 25k

Hong Kong,
remote
Contract
20000 - 25000 HKD / Monthly
The CompanyOur client is a leading financial institution and they are seeking for sales support candidate to join their team. The Role<ul><li>Assist on daily sales supports to ensure the sales process is smooth (e.g. quotation, sales campaign, renewal, policy change, policy termination, arrange medical check-up for customer, etc.)</li><li>Handling customer enquiries from email and/ or CE Team, and work with internal departments (e.g. New Business and Underwriting, Customer Engagement, Life Administration, Finance, etc.) of both GI and Life insurance businesses for the enquiry</li><li>Provide administrative work to Direct Channel Team (e.g. Mailing out document, update control log sheet for policy status and statistic figures, collect premium through credit card machine)</li><li>Perform data analysis for sales performance</li><li>Assist to monitor platform stability issues and perform follow up action for the issues</li><li>Assist to improve on customer experience during purchase process of Direct Channel Team</li><li>Assist to set up customer campaigns for direct channels via internal systems</li><li>Assist Team Head with ad-hoc tasks as assigned</li></ul> Your Profile<ul><li>Diploma or Degree Holder</li><li>Minimum 5 years of solid Customer Service/ Sales experience within insurance field</li><li>General knowledge in both GI and Life business operations</li><li>Certificate qualification in IIQE Paper 1, 2 and 3 is an advantages</li><li>Good communication, Interpersonal and Customer Service skills</li><li>Fluent Chinese, English and Putonghua in written and speaking</li><li>Proficient in PC skills, including Microsoft Word, Excel and PowerPoint</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013450049 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNjgxNjMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-05T07:20:04Z

IT Infra Operation Manager - Insurance

Central and Western District, Central and Western District
remote
Contract
28000 - 40000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Manage IT operation systems (incl. ServiceNow) for add/move/change requests and BAU support</li><li>Maintain and enhance service request forms, workflows, reporting, and automation</li><li>Monitor service request processes, identify gaps, and drive fixes/improvements</li><li>Coordinate IT disaster recovery (DR) drills</li><li>Manage and track IT release calendar and communications</li><li>Oversee release activities and coordinate with app, infra, and security teams to ensure smooth execution</li></ul> Your Profile<ul><li>Degree in Computer Science, IT, or related</li><li>3+ years in IT operations (financial/banking preferred)</li><li>Solid knowledge of ITIL (change, incident, problem management)</li><li>Hands-on experience with ServiceNow</li><li>Exposure to ITSM processes, service requests, release, and automation tools is a plus</li><li>Experience in workflow/automation or DR drills is an advantage</li><li>Strong coordination and communication skills across stakeholders</li><li>Willing to provide occasional after-hours support</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby40NzczMC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-19T03:57:44Z