11 results for Head Of Compliance Insurance jobs

Head of Compliance (Asset Management)

Hong Kong,
remote
Permanent
2000000 - 2500000 HKD / Yearly
The CompanyHead of Compliance overseeing SFC Type 4 & 9 activities, investment compliance, regulatory compliance, AML, licensing, governance, and SFC liaison The Role Key Responsibilities<ul><li>Lead and oversee all compliance activities for SFC Type 4 (Advising on Securities) and Type 9 (Asset Management) licensed businesses, ensuring adherence to regulatory requirements and industry best practices.</li><li>Act as the primary liaison with the Securities and Futures Commission (SFC), managing regulatory inspections, licensing matters, notifications, filings, and regulatory enquiries.</li><li>Provide compliance advice to senior management and investment teams on fund management activities, new business initiatives, product launches, and regulatory developments.</li><li>Oversee investment compliance monitoring, including pre-trade and post-trade surveillance, fund mandate compliance, investment guideline reviews, and breach management.</li><li>Establish and maintain an effective compliance framework covering regulatory compliance, AML/CFT, internal controls, risk assessments, compliance testing, and governance reporting.</li><li>Lead compliance training and promote a strong compliance culture across the organization while managing compliance risks, regulatory changes, and stakeholder communications.</li></ul> Your ProfileRequirements<ul><li>Bachelor's degree in law, Finance, Accounting, Business Administration, or a related discipline; professional qualifications (e.g., CAMLP, ICA, ACAMS) are advantageous.</li><li>Minimum 10-15 years of compliance experience gained within asset management, hedge funds, private equity, family offices, or investment management firms.</li><li>Strong working knowledge of SFC regulations, including the Code of Conduct, Fund Manager Code of Conduct (FMCC), and requirements relating to Type 4 and Type 9 regulated activities.</li><li>Proven experience managing regulatory inspections, licensing matters, regulatory filings, and direct interactions with the Securities and Futures Commission (SFC).</li><li>Solid understanding of investment compliance, AML/CFT, regulatory compliance, corporate governance, and risk management frameworks within an asset management environment.</li><li>Excellent leadership, stakeholder management, and communication skills, with the ability to influence senior management and operate as a trusted compliance advisor;</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013475019By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGVyZWsuTmdhaS44OTk2My4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-07-22T05:14:14Z

Compliance Director (Foreign Corporate Bank, 1M - 1.4M)

Hong Kong,
remote
Permanent
1000000 - 1400000 HKD / Yearly
The CompanyForeign Corporate Bank The RoleKey Responsibilities<ul><li>Lead and manage all institutional and individual licensing matters, ensuring full compliance with regulatory requirements and the timely completion of approval processes.</li><li>Monitor regulatory developments and maintain effective frameworks to track and manage regulatory obligations across the organization.</li><li>Partner with compliance advisors and key stakeholders to ensure regulatory requirements are appropriately interpreted, implemented, and maintained.</li><li>Prepare and present management information, regulatory updates, and compliance risk reports, providing clear insights and recommendations to senior management and stakeholders.</li><li>Identify, assess, and escalate significant regulatory and compliance risks, while developing practical remediation plans and risk mitigation strategies.</li><li>Coordinate regional and global compliance initiatives, working closely with Head Office, Regional Offices, and affiliated group entities to ensure alignment and execution.</li><li>Deliver guidance and training to employees on compliance policies, procedures, and regulatory expectations.</li><li>Promote a strong culture of compliance, integrity, and ethical behaviour throughout the organization.</li><li>Act as a mentor and role model for junior compliance professionals, providing leadership and supporting their development.</li></ul> Your ProfileRequirements<ul><li>Bachelor's degree in Law, Finance, Accounting, or a related discipline, with approximately 10 years of relevant compliance experience.</li><li>Strong understanding of banking regulations, regulatory frameworks, and applicable local laws.</li><li>Proven experience engaging and communicating with regulatory authorities.</li><li>Commercially minded with strong analytical and problem-solving capabilities, able to navigate complex issues and provide practical solutions.</li><li>Self-motivated and capable of working independently in a fast-paced, high-pressure environment while effectively managing competing priorities.</li><li>Excellent stakeholder management, communication, and project coordination skills.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013467009By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGVyZWsuTmdhaS4wMTcwMC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-07-08T07:06:27Z

Compliance Manager - International Hedge Fund

Hong Kong,
remote
Permanent
50000 - 70000 HKD / Monthly
The CompanyMy client is a fast-growing hedge fund that is looking to hire a Compliance Manager to join its expanding team in Hong Kong. The Role <ul><li>Provide compliance advisory support to business stakeholders.</li><li>Ensure compliance with SFC regulations and internal policies.</li><li>Conduct compliance monitoring and surveillance reviews.</li><li>Manage regulatory filings, licensing matters, and regulator communications.</li><li>Review marketing materials, fund documents, and investor communications.</li><li>Support AML/KYC processes and ongoing compliance controls.</li><li>Monitor regulatory developments and recommend necessary enhancements to policies and procedures.</li><li>Assist with audits, regulatory inspections, and compliance projects.</li></ul> Your Profile<ul><li>Bachelor's degree in a relevant discipline.</li><li>5-7 years of compliance experience within hedge funds, asset management firms, or financial institutions.</li><li>Strong knowledge of Hong Kong regulatory requirements and SFC regulations.</li><li>Experience in compliance monitoring, regulatory advisory, and licensing matters.</li><li>Strong communication skills and ability to work independently in a fast-paced environment.</li><li>Fluent English required; Chinese language skills are an advantage.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013472566By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amVzc2ljYS55ZXVuZy45MjkwOC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-07-20T01:55:31Z

Investment Compliance Manager (Foreign Hedge Fund)

Hong Kong,
remote
Permanent
60000 - 80000 HKD / Monthly
The CompanyInvestment Compliance role overseeing SFC Type 4 & 9 compliance, regulatory filings, investment monitoring, investor due diligence, and compliance advisory. The Role<ul><li>Provide compliance advisory support to the investment, marketing, operations, and senior management teams to ensure compliance with SFC regulations, licensing requirements, and internal policies.</li><li>Monitor and oversee compliance with the Securities and Futures Ordinance (SFO), Code of Conduct, Fund Manager Code of Conduct (FMCC), and other applicable regulatory requirements for SFC Type 4 and Type 9 regulated activities.</li><li>Conduct pre- and post-trade surveillance, investment guideline monitoring, restricted list reviews, personal account dealing reviews, and conflicts of interest assessments.</li><li>Lead regulatory filings and submissions through SFC e-Services, including licensing matters, notifications, annual returns, and substantial business change applications.</li><li>Support SFC inspections, regulatory inquiries, thematic reviews, and audits by preparing documentation, coordinating responses, and implementing remediation actions.</li><li>Review fund offering documents, marketing materials, subscription documents, investment management agreements, and investor communications to ensure regulatory compliance.</li><li>Act as a key compliance contact for investors, institutional clients, fund distributors, and external service providers on compliance and regulatory-related matters.</li><li>Handle investor due diligence requests, compliance questionnaires, RFPs, AML/KYC inquiries, and regulatory disclosures.</li><li>Collaborate with legal, risk, operations, and portfolio management teams to identify compliance risks and strengthen internal controls.</li><li>Deliver compliance training and regulatory updates to employees and management.</li></ul> Your Profile<ul><li>Bachelor's degree in Law, Finance, Accounting, Business Administration, or related discipline.</li><li>Minimum 5-8 years of compliance experience within asset management, hedge fund, private equity, or investment management firms.</li><li>Strong knowledge of SFC regulations, SFO, Type 4 and Type 9 licensing requirements, FMCC, and relevant regulatory frameworks.</li><li>Hands-on experience handling SFC inspections, licensing matters, regulatory filings, and compliance monitoring programs.</li><li>Familiarity with investor onboarding, institutional investor due diligence, compliance questionnaires, and fund-related compliance matters.</li><li>Excellent communication and stakeholder management skills with the ability to liaise directly with investors, regulators, and senior management.</li><li>Fluency in English required; Chinese (Cantonese and/or Mandarin) is an advantage.</li></ul> Reference Number: 67010-0013483154By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGVyZWsuTmdhaS43MDc0My4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-08-05T03:10:00Z

Compliance Manager (Trust and Fiduciary - MLRO)

Central, Central and Western District
remote
Permanent
50000 - 80000 HKD / Monthly
The role<ul><li>Act as MLRO, overseeing AML/CFT framework, institutional risk assessments, and risk-based compliance controls.</li><li>Manage CDD/EDD processes, client onboarding, beneficial ownership verification, and ongoing monitoring.</li><li>Review suspicious activities, file STRs with JFIU, and maintain AML investigation records.</li><li>Liaise with regulators, handle TCSP inspections, regulatory filings, and compliance reporting obligations.</li><li>Conduct compliance monitoring, control testing, remediation, and provide reports to senior management.</li></ul><ul><li>Oversee Hong Kong & BVI corporate secretarial matters, statutory filings, governance, staff training, and record-keeping.</li></ul> Your Profile<ul><li>Extensive experience in AML/CFT, compliance, and financial crime within TCSP, fiduciary, or corporate services environments.</li><li>Strong corporate secretarial expertise, including Companies Registry filings and compliance with Hong Kong Companies Ordinance (Cap. 622).</li><li>Solid knowledge of AMLO (Cap. 615), AML/CFT regulations, and capability to independently perform MLRO responsibilities.</li><li>Proven ability to liaise with regulators, advise senior management, and exercise sound judgment on suspicious transaction reporting.</li><li>Experience in trust and fiduciary administration, UHNW client structures, and cross-border business arrangements is preferred.</li><li>Relevant qualifications (STEP, ICA, CAMS), fluency in English and Mandarin, and authority to maintain an effective AML/CFT framework.</li></ul> Reference no.: 67010-0013484749 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGVyZWsuTmdhaS40MzczMy4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-08-07T07:52:28Z

Customer Service (Insurance - 22k)

Hong Kong,
remote
Contract
20000 - 22000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.The Role<ul><li>Handle and resolve customer enquiries via phone, live chat, and email in a timely, professional, and efficient manner</li><li>Liaise with internal business units and relevant parties to resolve customer cases</li><li>Provide cross-department support when required</li><li>Support supervisors in daily operations and participate in ad hoc projects</li><li>Perform gatekeeping and quality control to ensure requests are handled accurately and in compliance with required standards</li><li>Conduct first-level investigation to identify root causes and case owners, and provide solutions or constructive suggestions for continuous improvement</li></ul>Your Profile<ul><li>3+ years of customer service experience, ideally in life insurance</li><li>Prior experience in basic policy administration tasks</li><li>Good computer skills in Microsoft Office and Chinese Word Processing</li><li>Good command of spoken and written Cantonese, English, and Mandarin</li><li>Mature, independent, and able to work under pressure</li><li>IIQE Papers 1, 2, and 3 are required</li></ul>Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-plisted candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby43NDQ3NS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-07-31T06:49:58Z

Top Tier Life Insurer - Business Analyst up to 38k

Hong Kong,
remote
Contract
30000 - 38000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Role<ul><li>Requirements Management: Perform business analysis, elicit requirements, and prepare Business/User Requirement Documents (BRD/URD) for core life insurance projects, aligning with strategic operational goals across policy administration, underwriting, and claims.</li><li>Solution & System Design: Participate in solution design workshops and review functional design specifications to ensure system capabilities support complex product logic (e.g., whole life, universal life, term, and investment-linked plans), premium calculations, and policy lifecycle rules.</li><li>Risk Management: Identify operational dependencies, data compliance requirements, and risks throughout the project lifecycle, particularly during legacy system migrations, Policy Administration System (PAS) upgrades, and cutovers.</li><li>Testing & Quality Assurance: Formulate end-to-end UAT strategies, test matrices, and scenarios. Validate system performance across complex scenarios such as underwriting decisions, policy alterations/surrenders, riders, and claims adjudications.</li><li>Change Management & Training: Prepare standard operating procedures (SOPs), user manuals, and deliver targeted training to operations teams, agency/bancassurance support teams, and customer service representatives.</li><li>Cross-Functional Coordination: Drive end-to-end implementation schedules by liaising between business units, IT developers, third-party vendors, and QA teams.</li></ul> Your Profile<ul><li>Education: Bachelor's degree in Business Administration, Information Systems, Risk Management, Insurance, or a related discipline.</li><li>Experience:</li><li>Minimum of 2 years' business analysis experience specifically within the Life Insurance sector.</li><li>Solid understanding of the end-to-end individual life insurance lifecycle (including new business issuance, medical/financial underwriting, policy servicing, alterations, billing, and claims processing).</li><li>Direct involvement in Core Policy Administration System (PAS) transformation or digital front-end/portal projects is highly preferred.</li><li>Methodology: Strong practical knowledge of Agile, Scrum, or hybrid project delivery frameworks.</li><li>Skills: Excellent data mapping, process flow documentation, and analytical skills to translate intricate life insurance product rules and policy conditions into clear functional specifications.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013470983By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuODg4NjkuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-08-03T07:13:42Z

EDD Officer - Contract

Hong Kong,
remote
Contract
22000 - 35000 HKD / Monthly
The CompanyOur client is a leading financial services firm within the insurance/banking sector, known for its strong market presence and ongoing investment in digital and system transformation initiatives, and is looking for EDD Officer to join a dynamic team. This role will focus on client onboarding and enhanced due diligence (EDD) within the line of defense, ensuring compliance with AML/KYC regulatory requirements. The Role<ul><li>Perform client onboarding and conduct Enhanced Due Diligence (EDD) for new and existing clients</li><li>Review KYC documentation and ensure completeness in line with internal policies and regulatory standards</li><li>Conduct risk assessments, including source of wealth/funds checks and adverse media screening</li><li>Identify and escalate potential AML/CFT risks</li><li>Support line of defense activities, working closely with Compliance and business teams</li><li>Ensure accurate documentation and proper audit trail for all onboarding cases</li></ul> Your Profile<ul><li>Minimum 2 years of AML/KYC/EDD experience within banking or insurance</li><li>Strong understanding of AML/CFT regulations and client onboarding processes</li><li>Hands-on experience in EDD reviews and high-risk client assessments</li><li>Detail-oriented with strong analytical skills</li><li>Able to work independently and meet tight deadlines</li><li>Good communication skills in English; Chinese</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013459919 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNTE5NDAuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-24T10:14:44Z

Claims Officer - Contract

Hong Kong,
remote
Contract
20000 - 24000 HKD / Monthly
The CompanyOur client is looking for a dedicated Claims Officer to join a dynamic medical insurance claims team. This role is responsible for assessing and processing medical and hospitalization claims while ensuring compliance with policy terms, service standards, and regulatory requirements. The Role<ul><li>Review and assess medical, hospitalization, outpatient, surgical, and critical illness claims.</li><li>Verify claim documents, medical reports, invoices, and supporting records for claim eligibility.</li><li>Adjudicate claims accurately in accordance with policy provisions and company guidelines.</li><li>Liaise with policyholders, agents, brokers, healthcare providers, and internal stakeholders on claim enquiries.</li><li>Support process improvement initiatives and participate in UAT testing or system enhancement projects when required.</li></ul> Your Profile<ul><li>Degree holder with minimum 2 years with relevant experience in medical insurance claims.</li><li>Knowledge of medical insurance products, claims assessment, and policy coverage</li><li>Ability to interpret medical reports, diagnoses, and treatment information is an advantage.</li><li>Strong analytical, problem-solving, and attention-to-detail skills.</li><li>Good communication skills in English and Chinese.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013462307 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNTY5NzAuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-02T01:19:57Z

Finance Business Analyst - Contract

Hong Kong,
remote
Contract
35000 - 45000 HKD / Monthly
The CompanyOur client is a leading financial services firm within the insurance/banking sector, known for its strong market presence and ongoing investment in digital and system transformation initiatives, is looking for Finance Business Analyst to join a dynamic team. If you're looking for a role where you can make an impact, showcase your skills, and grow professionally, this might be the perfect opportunity for you. The Role<ul><li>Lead the delivery of finance system enhancement and transformation projects, from business requirement analysis through to implementation and post-go-live support.</li><li>Provide leadership and oversight to Business Analysts and project team members, ensuring high-quality deliverables and adherence to project standards.</li><li>Drive solution design workshops and collaborate with stakeholders to streamline finance processes across premium collection, reconciliation, financial reporting, and regulatory control functions.</li><li>Establish and maintain project documentation, including business requirements, functional specifications, process maps, and operational procedures.</li><li>Oversee UAT activities by reviewing test strategies, validating test scenarios, monitoring defect resolution, and ensuring successful deployment readiness.</li><li>Act as the primary point of contact between Finance, IT, and Life Operations, facilitating effective communication and stakeholder alignment throughout the project lifecycle.</li><li>Support change management and user adoption by providing guidance, training, and post-implementation support to business users.</li></ul> Your Profile<ul><li>Bachelor's degree in finance, Accounting, Information Systems, Business Administration, or a related discipline.</li><li>Minimum 5 years of experience in Business Analysis, Project Management, or Finance Systems, with demonstrated leadership responsibilities. Financial services industry experience and familiarity with AML, compliance, or regulatory reporting requirements will be an advantage.</li><li>Proven track record leading finance system implementation, transformation, or process improvement projects.</li><li>Strong knowledge of the full project lifecycle, including requirements gathering, solution design, SIT, UAT, deployment, and post-implementation support.</li><li>Strong leadership, stakeholder management, and team supervision skills.</li><li>Excellent communication, problem-solving, and project coordination abilities.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013467835By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNzU0ODguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-10T01:55:07Z

Customer Service Officer - Contract

Hong Kong,
remote
Contract
18000 - 20000 HKD / Monthly
The CompanyOur client a well-known sizeable organization is seeking a passionate Customer Service Officer to join their growing Hotline department. The successful candidate will play a critical role in supporting and strengthening the quality of customer inquiries and handle different compliant cases The Role<ul><li>Handle inbound customer calls regarding to provide high-quality customer service, addressing enquiries and resolving issues efficiently and professionally.</li><li>Accurately document customer interactions and maintain updated records.</li><li>Work closely with internal teams to ensure customer needs are met.</li><li>Adhere to compliance requirements and always company standards.</li></ul> Your Profile<ul><li>Significant experience in 2 to 4 years with proven experience in customer service, call centre in commercial. banking, FS or Insurance sectors</li><li>Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to work in a fast-paced, team-oriented environment.</li><li>Proficient in spoken and written English, Cantonese, Mandarin</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013470121By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuOTcxMjUuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-20T04:06:52Z