<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />We are seeking a Customer Support to handle customer queries on different insurance products.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Handle and resolve client's queries through phone and digital channels (live chat, email) in a timely, efficient &amp; professional manner.</li><li>Liaise and collaborate with related business units and parties to resolve customers queries.</li><li>Provide cross-department assistance and support if necessary.</li><li>Provide daily support to supervisor and participate in ad hoc projects.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Less than a year of customer service support experience in Insurance company.</li><li>IIQE license (1,2,3) is a must.</li><li>Good command of both spoken and written Cantonese, English, and Mandarin.</li><li>Good computer skills in MS Office and Chinese Word Processing.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RHlsYW4uTGF1Ljg5MDUzLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">