<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />We are seeking Business Analysts with INSURANCE background and digital project experience to join one of our leading insurance clients.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Analyze existing business processes and identify improvement opportunities with a customer-centric mindset.</li><li>Elicit, analyze, validate, and document business requirements in collaboration with stakeholders. Translate business needs into clear, traceable requirement documents.</li><li>Review system design documentation to ensure alignment with business objectives, regulatory compliance, and customer experience standards.</li><li>Act as a liaison between cross-functional teams including product owners, UX/UI designers, developers, testers, and business SMEs. Facilitate communication and manage conflicts between business users and IT teams.</li><li>Proactively identify and assess key issues and risks throughout the project lifecycle, and escalate them promptly to ensure timely resolution and informed decision-making.</li><li>Design and prepare test plans and scenarios based on business requirements and solution design in User Acceptance Testing (UAT) and act as a liaison between business users and technical teams to ensure alignment and smooth execution of UAT activities.</li><li>Validate test results and provide timely support for issue resolution during the testing period.</li><li>Develop training materials and deliver training sessions to business users.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Business Administration, Information Systems, or related fields.</li><li>Minimum 3-4 years of business analysis experience in the Life Insurance industry, with strong understanding of policy servicing or customer service operations.</li><li>Experience in system revamp projects is preferred.</li><li>Familiarity with Agile or Scrum methodologies.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Team player capable of working under pressure and meeting tight deadlines.</li><li>Hands on experience in UX/UI design is a plus</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RHlsYW4uTGF1LjU4MDM5LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">