<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p> </p><p><span style="text-decoration: underline;"><strong>Roles</strong></span></p><ul><li>Serve as the first point of contact for customer inquiries and concerns</li><li>Follow up with customers for outstanding documents via outbound call, email, SMS</li><li>Act as a liaison between customers and internal departments</li><li>Maintain a calm and professional demeanor under pressure</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Requirements</strong></span></p><ul><li>Minimum 1 year of solid customer service or sales experience within the financial services sector</li><li>Certificate qualification in IIQE Paper 1-3</li><li>Good communication, Interpersonal and Customer Service skills</li><li>Fluent Chinese, English and Putonghua in written and speaking</li><li>Diploma or Degree Holder</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS45Mzc4My4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">